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Summary of reviewsRed Roof Inn Philadelphia - Oxford Valley is frequently praised for its excellent location, making it a preferred choice for families visiting nearby Sesame Place and travelers on road trips due to its easy access off the highway. The hotel's close proximity to stores, restaurants and gas stations adds to its convenience and the competitive pricing provides good value compared to other accommodations in the area.
The rooms are generally described as basic but clean and spacious, equipped with essential amenities such as a bed, microwave and fridge. While the performance of the shower received positive remarks, there were consistent mentions of outdated furnishings, occasional cleanliness lapses and issues with odors. Despite these drawbacks, the proximity to attractions and the overall value of the stay are appreciated by many visitors.
Cleanliness, however, stands out as a significant area needing improvement. Numerous guests reported issues such as dirty rooms and bathrooms, unpleasant odors, stained linens and mold. The outside areas were also noted to be poorly maintained with accumulating trash and spider webs. These issues suggest that both housekeeping and maintenance services need substantial enhancement.
The staff experiences at the hotel are mixed. Several positive reviews commend the friendliness and helpfulness of certain front desk employees, especially for their accommodating behavior towards families with children. However, there are also reports of unprofessional and rude interactions, particularly with night clerks and instances of staff being unavailable or unwilling to address problems promptly.
Feedback on the beds varies widely. Many guests enjoyed a comfortable sleep, but there were significant concerns about the condition and cleanliness of the bedding. Some travelers encountered issues with old, lumpy mattresses and stained linens with a few extreme cases involving bed bugs. These problems underline the need for an upgrade in bed quality and improved cleaning practices.
In summary, while Red Roof Inn Philadelphia - Oxford Valley excels in location and value, it faces challenges in maintaining cleanliness and staff consistency. Addressing these issues could greatly enhance the overall guest experience. Show more
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Dog Friendly Motel
This hotel is pet-friendly.
Accessible Motel
Room Types
Superior King Room Smoke FreeThis room features a large work desk, microwave, refrigerator and coffee maker.
Deluxe Room with Two Double Beds Smoke FreeThis room offers a microwave, refrigerator and coffee maker.
Superior King Room Disability Access Roll-ln Shower Smoke FreeThe double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Superior King Room Disability Access Smoke FreeOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Deluxe King Room Smoke FreeThe double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Guest Reviews
5.7
Rated
Location
Red Roof Inn Philadelphia - Oxford Valley boasts a location that is consistently praised by its guests. Strategically positioned, the hotel offers close proximity to Sesame Place, making it an ideal choice for families visiting the amusement park. Accessibility to nearby stores, restaurants and gas stations further enhances the convenience for visitors. The hotel is easy to find off the highway, which adds to its appeal for travelers on a road trip.
Several reviews highlight the good value of the hotel, given its competitive pricing compared to surrounding accommodations. The location was noted as perfect for trip destinations, meeting various guests' needs effectively. Overall, the combination of a great location, nearby amenities and affordability make Red Roof Inn Philadelphia - Oxford Valley a favorable option for those planning to explore the area.
Rooms
Red Roof Inn Philadelphia - Oxford Valley offers rooms that are basic but generally clean. Several guests noted the rooms were spacious and equipped with essential amenities like a bed, microwave and fridge. The shower's performance was also positively mentioned. However, numerous reviews pointed out that the overall condition of the rooms needs improvement. Issues such as unpleasant smells, outdated furnishings and occasional cleanliness lapses were frequently cited. The mattresses and bedding received mixed feedback with some finding them comfortable while others found them too firm or dirty. Despite these concerns, the hotel's proximity to Sesame Place and decent value were appreciated by many guests.
Beds
Travelers to the Red Roof Inn Philadelphia - Oxford Valley have provided varied feedback regarding the comfort of the beds. Many guests found the beds to be comfortable, which contributed to a positive rest experience. However, a notable number of reviews point out issues related to the comfort and cleanliness of the bedding. Some guests mentioned that the beds felt like old spring mattresses with sunken areas, were lumpy or felt like a hammock, indicating a need for an update. Additionally, there were mentions of stained linens and even encounters with bed bugs, which highlight cleanliness concerns. Despite some reports of comfy beds and cool air conditioning, the overall consensus suggests that improvements in bed quality and cleanliness could significantly enhance the guest experience.
Cleanliness
The reviews for Red Roof Inn Philadelphia - Oxford Valley overwhelmingly point to significant cleanliness issues throughout the property. Many guests reported that the rooms and bathrooms were in poor condition with dirt, dust and unpleasant odors being common complaints. There were frequent mentions of dirty linens, stained towels and peeling paint in the tubs. Additionally, guests found hair and urine smells in various places, along with mold and mildew in bathrooms.
The cleanliness issues extended beyond the rooms with reports of the outside areas being dirty, accumulating trash and containing spider webs. Moreover, ant infestations and roaches were noted by some guests. The overall maintenance of the property appeared to be lacking with broken fixtures and run-down conditions mentioned several times.
Despite these negative remarks, a few guests did mention that their rooms appeared clean on the surface. However, these instances were overshadowed by the numerous reports of uncleanliness and general neglect, indicating significant room for improvement in housekeeping and maintenance services.
Staff
The staff at Red Roof Inn Philadelphia - Oxford Valley presents a mixed bag of experiences for travelers. On the bright side, several guests highlighted the friendliness and helpfulness of certain front desk employees, describing them as very nice, sweet and accommodating. Some front desk staff went the extra mile, particularly for families with children and were noted to be awesome and concerned.
However, the reviews also feature several negative remarks regarding staff professionalism and behavior. Instances of rude and unapproachable night clerks were reported, along with descriptions of staff appearing unprofessional or disengaged. A common issue was the unavailability of staff with some guests experiencing delays in assistance. Moreover, some guests felt poorly treated or noted the unwillingness of staff to resolve problems efficiently.
In summary, while there are pockets of commendable service, the overall guest experience regarding staff interaction at this location leaves room for improvement. The hotel may benefit from addressing the inconsistencies in staff behavior and availability to enhance the overall guest experience.
No, Red Roof Inn Philadelphia - Oxford Valley doesn't have any pool.
No, a spa isn't available at Red Roof Inn Philadelphia - Oxford Valley.
Yes, Red Roof Inn Philadelphia - Oxford Valley welcomes dogs.
No, parking facilities aren't available at Red Roof Inn Philadelphia - Oxford Valley.
No, Red Roof Inn Philadelphia - Oxford Valley doesn't have a gym.