Apart-Hotel Heiligenthaler Hof
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Summary of reviewsThe Apart-Hotel Heiligenthaler Hof, located centrally in the heart of Landau's old town, has garnered widespread praise for its prime and tranquil position. Guests appreciate the convenience of being within walking distance to shops, restaurants and the train station, all while enjoying a peaceful retreat. The hotel marries historical charm with modern comforts, featuring spacious and well-furnished rooms that many find cozy and spotlessly clean. Rooms facing the courtyard are particularly praised for their quietness and pleasant views.
While the hotel does not offer breakfast directly, nearby Café 1739 receives commendations for its delightful offerings, though some guests find the need to book breakfast separately a slight inconvenience. The clean, spacious rooms and modern amenities such as large rain showers add to the comfort, although occasional minor cleanliness lapses are noted.
The staff at Apart-Hotel Heiligenthaler Hof are generally seen as friendly, customer-oriented and helpful with many guests appreciating the seamless key handover process. However, a few reviews mention instances of staff appearing overwhelmed, particularly at the café and regarding cleaning services.
Wi-Fi connectivity at the hotel, however, receives significant criticism for its inconsistency with some guests unable to access it reliably, especially on higher floors. Despite this drawback, the comfortable beds, praised by many for providing an excellent night's sleep, contribute positively to guests' experiences, although a few guests found the mattresses to be less ideal.
As a three-star accommodation, Apart-Hotel Heiligenthaler Hof is recommended for short stays, offering good value for money particularly for brief visits. While opinions on pricing and room size vary, many guests indicate a willingness to return, appreciating the overall experience the hotel provides.
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While the hotel does not offer breakfast directly, nearby Café 1739 receives commendations for its delightful offerings, though some guests find the need to book breakfast separately a slight inconvenience. The clean, spacious rooms and modern amenities such as large rain showers add to the comfort, although occasional minor cleanliness lapses are noted.
The staff at Apart-Hotel Heiligenthaler Hof are generally seen as friendly, customer-oriented and helpful with many guests appreciating the seamless key handover process. However, a few reviews mention instances of staff appearing overwhelmed, particularly at the café and regarding cleaning services.
Wi-Fi connectivity at the hotel, however, receives significant criticism for its inconsistency with some guests unable to access it reliably, especially on higher floors. Despite this drawback, the comfortable beds, praised by many for providing an excellent night's sleep, contribute positively to guests' experiences, although a few guests found the mattresses to be less ideal.
As a three-star accommodation, Apart-Hotel Heiligenthaler Hof is recommended for short stays, offering good value for money particularly for brief visits. While opinions on pricing and room size vary, many guests indicate a willingness to return, appreciating the overall experience the hotel provides.
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Guest Reviews
Located in the heart of Landau, the Apart-Hotel Heiligenthaler Hof boasts a prime position that has garnered plenty of positive remarks from its guests. This central hotel is conveniently situated right in the old town within walking distance of numerous shopping options, restaurants and the train station. Despite its centrality, many reviews highlight that the location is surprisingly quiet, offering a peaceful retreat in the middle of the bustling city.
Guests appreciate the historical ambiance combined with modern comforts, noting that the hotel is clean and large rooms provide a welcoming space. The proximity to city sights and the pedestrian zone makes it an excellent choice for both business and leisure travelers. While being close to many eateries, the hotel stands out with its top-notch sound insulation, ensuring a restful stay.
The hotel’s advantageous location not only offers aesthetic appeal but practical convenience, making it a standout option for anyone looking to explore Landau and its surroundings.
The breakfast situation at Apart-Hotel Heiligenthaler Hof appears to be a mixed bag based on guest reviews. Currently, the hotel does not offer breakfast directly, which some guests found disappointing. The hotel informed guests in advance where they could have breakfast, typically at a nearby café. While some guests appreciated the plentiful, delicious breakfast options at the café and recommended it, others found the breakfast to be expensive and unimpressive. Additionally, there were comments about the inconvenience of having to book breakfast separately and in advance. Despite these challenges, the café next door, particularly Café 1739, was praised for its ample and delightful breakfast offerings. However, it is noted that changes are expected in the breakfast arrangements, potentially improving the overall experience for future guests.
The rooms at Apart-Hotel Heiligenthaler Hof receive consistently positive feedback, highlighting their blend of modern comfort and historical charm. Guests appreciate the spaciousness and cleanliness of the accommodations with many noting the modern furnishings and well-equipped amenities including comfortable beds and contemporary bathrooms. The hotel's central location adds to its appeal, making it convenient for guests. Rooms facing the courtyard are particularly favored for their peaceful views. The renovation has brought a fresh, sleek look to the interiors while respecting the building's traditional character. Overall, the rooms are described as cozy, well-furnished and equipped with everything needed for a comfortable stay.
The beds at Apart-Hotel Heiligenthaler Hof have received a mix of reviews. Many guests praised the beds as comfortable, very comfortable or even super comfortable. Several reviewers noted they rarely sleep as well in a hotel as they did here, highlighting the good quality of sleep they experienced. Cleanliness of the beds was also positively mentioned.
However, not all reviews were favorable. Some guests found the mattresses to be quite thin, hard or worn out and a few pointed out that the mattresses shifted continuously. A minority felt the pillows were uncomfortable or had issues with sagging mattresses and there was a mention of a particularly narrow bed in one instance. Despite some negative feedback, the overall impression leans towards comfort and a good night's sleep for most visitors.
The Apart-Hotel Heiligenthaler Hof generally receives high praise for its cleanliness. The majority of guest reviews highlight the spotless condition of the rooms, noting that everything was very clean and well-maintained. Many guests appreciated the modern furnishings and spaciousness of both the rooms and bathrooms, often mentioning features like the large rain showers and new fixtures. The cleanliness extends to other areas of the hotel with guests commenting on the tidy, centrally-located rooms that are furnished cosily.
However, a few reviews pointed out areas where cleanliness could be improved, such as the occasional dust on surfaces and a shower that did not appear clean to some guests. Despite these minor issues, the overall feedback suggests that the hotel maintains a high standard of cleanliness, contributing to a pleasant stay for most visitors. The rooms are described as impeccable, comfortable and perfectly prepared, making the Apart-Hotel Heiligenthaler Hof a solid choice for travelers who prioritize cleanliness on their trips.
The staff at Apart-Hotel Heiligenthaler Hof earn mixed reviews, predominantly positive. Guests frequently commend the team for being super friendly, very customer-oriented and consistently helpful. The hotel's owner, in particular, is noted for being easily reachable and offering excellent customer service. The key handover, even in the absence of staff, is often described as seamless and perfectly executed.
However, occasional encounters with overwhelmed or stressed staff members, particularly in the café and issues with cleaning services have been noted. Despite these minor drawbacks, most interactions with the staff, whether in-person or via telephone support, left guests feeling well-cared for and satisfied with the service provided.
At Apart-Hotel Heiligenthaler Hof, guests have noted some positive aspects about the Wi-Fi with a few mentioning that the internet did work, albeit sporadically. However, many guests experienced significant difficulties with the connection. In some cases, the advertised Wi-Fi was not accessible and at times, there was no detectable access point, especially on the second floor. Others remarked that the internet only functioned properly on the balconies or near the doors of the rooms, limiting usability for those needing a stable connection for work or communication.
Overall, while clean rooms and other amenities were appreciated, the Wi-Fi service lacked consistency and reliability with passwords occasionally being unavailable in the rooms themselves. For travelers reliant on internet access, the Wi-Fi issues at Apart-Hotel Heiligenthaler Hof could be a considerable inconvenience.
The Apart-Hotel Heiligenthaler Hof is generally recommended for short trips due to its adequate value for money, especially for 1-2 night stays. Guests report that all amenities function well with many finding the hotel offers good value, although opinions on the price vary. Some reviewers felt that the price didn't fully match the experience, especially concerning room size with a few considering it disproportionate. Despite this, the apartment hotel is often praised as highly recommended and many guests express a desire to return. A particular point of note is the key handover process, which some guests felt could be better explained to avoid uncertainty. Overall, the hotel's services range from passable to superb, suggesting a broad spectrum of experiences among visitors.
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Location
Guests appreciate the historical ambiance combined with modern comforts, noting that the hotel is clean and large rooms provide a welcoming space. The proximity to city sights and the pedestrian zone makes it an excellent choice for both business and leisure travelers. While being close to many eateries, the hotel stands out with its top-notch sound insulation, ensuring a restful stay.
The hotel’s advantageous location not only offers aesthetic appeal but practical convenience, making it a standout option for anyone looking to explore Landau and its surroundings.
Breakfast
Rooms
Beds
However, not all reviews were favorable. Some guests found the mattresses to be quite thin, hard or worn out and a few pointed out that the mattresses shifted continuously. A minority felt the pillows were uncomfortable or had issues with sagging mattresses and there was a mention of a particularly narrow bed in one instance. Despite some negative feedback, the overall impression leans towards comfort and a good night's sleep for most visitors.
Cleanliness
However, a few reviews pointed out areas where cleanliness could be improved, such as the occasional dust on surfaces and a shower that did not appear clean to some guests. Despite these minor issues, the overall feedback suggests that the hotel maintains a high standard of cleanliness, contributing to a pleasant stay for most visitors. The rooms are described as impeccable, comfortable and perfectly prepared, making the Apart-Hotel Heiligenthaler Hof a solid choice for travelers who prioritize cleanliness on their trips.
Staff
However, occasional encounters with overwhelmed or stressed staff members, particularly in the café and issues with cleaning services have been noted. Despite these minor drawbacks, most interactions with the staff, whether in-person or via telephone support, left guests feeling well-cared for and satisfied with the service provided.
Wi-Fi
Overall, while clean rooms and other amenities were appreciated, the Wi-Fi service lacked consistency and reliability with passwords occasionally being unavailable in the rooms themselves. For travelers reliant on internet access, the Wi-Fi issues at Apart-Hotel Heiligenthaler Hof could be a considerable inconvenience.
3 Star
No, Apart-Hotel Heiligenthaler Hof doesn't have any pool.
No, a spa isn't available at Apart-Hotel Heiligenthaler Hof.
No, Apart-Hotel Heiligenthaler Hof doesn't allow dogs.
No, parking facilities aren't available at Apart-Hotel Heiligenthaler Hof.
No, Apart-Hotel Heiligenthaler Hof doesn't have a gym.
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