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Summary of reviewsD Hotel boasts a prime location in the heart of Seri Iskandar, providing easy access to a variety of amenities, eateries, shopping malls and educational institutions like UiTM and UTP. The bustling area offers numerous dining options, including fast-food outlets and local food stalls, ensuring that guests can easily satisfy food cravings. Despite potential crowding during festive seasons, the strategic location next to shopping complexes like Billion Mall and D Mall is a significant advantage, offering ample shopping opportunities.
The hotel's breakfast, priced affordably, generally satisfies guests with its diverse buffet options. Highlights such as scrambled eggs and nasi lemak sambal are appreciated, though there is room for improvement in variety and taste, particularly for child-friendly choices. For dinner, the hotel's proximity to various eateries makes it convenient for food enthusiasts, although the variety of cuisine, especially for Chinese food, can be limited.
Room quality receives mixed feedback. Positively, rooms are often described as spacious, modern and clean with comfortable beds that promise a restful sleep. However, some guests have encountered issues with cleanliness and maintenance, including dirty toilets, musty odors, pests and broken amenities. These issues detract from the overall experience for some guests.
Cleanliness remains a significant concern with numerous reports of smelly carpets, dirty toilets and unclean hallways affecting guest comfort. Despite the presence of cleaning services, improvements in housekeeping and maintenance are necessary.
The staff generally receives positive remarks for their friendliness and efficiency, though there are occasional criticisms regarding the demeanor of specific receptionists and issues during check-in. The overall sentiment towards the hotel staff, however, remains favorable.
Wi-Fi services at D Hotel vary widely. While some guests enjoy good coverage and fast internet, many experience weak connectivity, slow speeds and non-functional Wi-Fi, impacting their stay. Consistency in internet service is an area needing attention.
The pool, while a pleasant addition, receives mixed reviews due to its small size and frequent cleanliness issues. Furthermore, closures for maintenance often render it unusable. Parking at the hotel also presents challenges. Though there is ample free parking shared with a nearby supermarket and shopping mall, the shared arrangement can lead to limited availability, especially during peak times.
Overall, D Hotel is a budget-friendly, three-star option offering essential amenities and a convenient location. While it provides value for money and comfortable beds, improvements in cleanliness, maintenance and Wi-Fi consistency would significantly enhance the guest experience.
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