L’Auberge Casino Resort Lake Charles
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Summary of reviewsL’Auberge Casino Resort Lake Charles enjoys a prime location at the intersection of Louisiana and Texas, making it easily accessible for travelers and offering ample parking options. The resort is conveniently positioned near the interstate and various entertainment venues, including the Golden Nugget and other casinos. It offers an array of on-site amenities such as numerous restaurants, an impressive casino and delightful lake views, enhancing the overall experience for those attending events, concerts or simply seeking a relaxing getaway.
While breakfast offerings receive mixed reviews, certain restaurants like Southern's and Brats and Bet are praised for their delicious food and generous portions. Dinner options are diverse with Ember and Asia restaurants receiving accolades for their food quality, despite higher prices and occasional service delays. The general dining atmosphere is pleasant, supported by friendly and accommodating staff.
Rooms are appreciated for their spaciousness and comfort, often boasting beautiful views of the pool or lake. Cleanliness is generally satisfactory with effective air conditioning and thoughtful touches adding to the appeal. However, some rooms appear outdated and lack standard amenities like refrigerators and microwaves. Inconsistent housekeeping and maintenance issues, such as malfunctioning facilities and unpleasant odors, are areas needing improvement.
The property's cleanliness is notably positive, especially in common areas and the pool vicinity, which includes a heated wade pool, lazy river and an adult-only pool. These pool amenities are major highlights, providing a resort-like atmosphere that guests find highly enjoyable. However, there are occasional minor inconveniences like early pool closures and a shortage of towels.
The staff predominantly receives high marks for their friendliness, professionalism and efficient service. Positive interactions with front desk personnel, pool staff and wait staff at various restaurants enhance the overall guest experience, though some lapses in housekeeping and communication are noted.
WiFi service poses occasional connectivity issues, detracting from an otherwise enjoyable stay. Despite this, the ample parking options, including a well-regarded valet service and abundant free parking, add to the convenience for guests.
Families find the resort particularly appealing, appreciating the safe, kid-friendly environment and family-oriented amenities. The resort accommodates families well, though some noise from neighboring rooms and occasional supervision lapses at the lazy river have been mentioned.
Overall, despite some room-specific issues and the need for certain improvements, L’Auberge Casino Resort Lake Charles offers a comfortable and enjoyable stay with its impressive amenities, excellent location and friendly staff. Its appealing pool area, varied dining options and convenient parking make it a strong choice for travelers seeking both entertainment and relaxation.
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While breakfast offerings receive mixed reviews, certain restaurants like Southern's and Brats and Bet are praised for their delicious food and generous portions. Dinner options are diverse with Ember and Asia restaurants receiving accolades for their food quality, despite higher prices and occasional service delays. The general dining atmosphere is pleasant, supported by friendly and accommodating staff.
Rooms are appreciated for their spaciousness and comfort, often boasting beautiful views of the pool or lake. Cleanliness is generally satisfactory with effective air conditioning and thoughtful touches adding to the appeal. However, some rooms appear outdated and lack standard amenities like refrigerators and microwaves. Inconsistent housekeeping and maintenance issues, such as malfunctioning facilities and unpleasant odors, are areas needing improvement.
The property's cleanliness is notably positive, especially in common areas and the pool vicinity, which includes a heated wade pool, lazy river and an adult-only pool. These pool amenities are major highlights, providing a resort-like atmosphere that guests find highly enjoyable. However, there are occasional minor inconveniences like early pool closures and a shortage of towels.
The staff predominantly receives high marks for their friendliness, professionalism and efficient service. Positive interactions with front desk personnel, pool staff and wait staff at various restaurants enhance the overall guest experience, though some lapses in housekeeping and communication are noted.
WiFi service poses occasional connectivity issues, detracting from an otherwise enjoyable stay. Despite this, the ample parking options, including a well-regarded valet service and abundant free parking, add to the convenience for guests.
Families find the resort particularly appealing, appreciating the safe, kid-friendly environment and family-oriented amenities. The resort accommodates families well, though some noise from neighboring rooms and occasional supervision lapses at the lazy river have been mentioned.
Overall, despite some room-specific issues and the need for certain improvements, L’Auberge Casino Resort Lake Charles offers a comfortable and enjoyable stay with its impressive amenities, excellent location and friendly staff. Its appealing pool area, varied dining options and convenient parking make it a strong choice for travelers seeking both entertainment and relaxation.
Luxury Resort
Offering a combination of luxury and entertainment, this resort features a casino, golf course, spa, and several dining options. The rooms are spacious and well-equipped, providing a comfortable and upscale stay.
Resort near Golf Courses
This resort provides access to the Contraband Bayou Golf Club, the only public Fazio course in Louisiana, featuring a combination of aquatic and natural vegetation among eight spectacular lakes. It's part of the Louisiana Casino and Golf Guide, offering stay-and-play packages.
Resort with Spa
Spa du Lac is a full-service spa at L'Auberge Casino Resort offering a wide range of treatments like massages, facials, and body wraps, as well as salon services. The spa features eight treatment rooms, private locker rooms, saunas, and whirlpools.
Family Friendly Resort
This resort offers a wide array of family-friendly amenities, including an extravagant pool system with a lazy river, luxury cabanas, and a moderately-sized arcade room. Cribs, rollaway beds, and connecting rooms are available upon request. There are also many on site dining options.
Romantic Resort
Offering a blend of relaxation and excitement, L’Auberge Casino Resort in Lake Charles provides a romantic escape with its luxurious spa, golf course, and fine dining options. Couples can enjoy a relaxing day at the pool or a thrilling night at the casino.
Resort with Swimming Pool
This casino resort offers a tropical pool area with a lazy river and cabanas. The resort also provides a full-service spa and multiple dining options for a complete experience.
Heated Pool Outdoor Pool
Business Resort
This resort offers over 26,000 square feet of meeting space, making it a prime destination for conferences and events. The L'Auberge Ballroom spans 14,140 square feet and can accommodate up to 1,200 guests in banquet seating. It combines spacious settings and peerless service.
Resort with Parking
This resort offers highly convenient parking with both free self-parking in extensive main and garage areas, and complimentary valet parking available for guests. It also provides RV/bus/truck parking, ensuring ample space for all vehicle types.
Resort with Gym
L’Auberge Casino Resort Lake Charles offers a comprehensive fitness center with a wide range of equipment and services. The resort also features a pool, a spa, and various recreational options.
4-Star Resort
This resort features a casino, spa, and multiple dining options. It provides a luxurious experience with a focus on relaxation and entertainment.
Resort with Outdoor Pool
This resort offers a tropical oasis with a heated outdoor pool and lazy river. Guests can enjoy a swim-up bar and a separate adults-only pool area with luxury cabanas and full bar service. A waterslide is also available.
Resort with Heated Pool
Offers a tropical oasis with a heated pool and lazy river, including a swim-up bar. There's also an adults-only pool with luxury cabanas and VIP service.
Accessible Resort
Resort with Tennis Courts
Guest Reviews
Nestled conveniently at the crossroads of Louisiana and Texas, L’Auberge Casino Resort Lake Charles boasts a prime location that caters to travelers coming from both directions. The ease of access to the property makes it an attractive destination with the added advantage of ample parking space. Guests can enjoy a delightful range of on-site amenities, including numerous restaurants and an impressive casino, which contribute to the resort's charm.
The close proximity to the Golden Nugget and other nearby casinos allows for a seamless blend of entertainment options. Additionally, visitors appreciate the resort’s convenient location near the interstate, making it easy to reach and facilitating explorations around Lake Charles. The resort is perfectly situated near shopping centers and a variety of dining choices with many guests praising the location's overall perks and the pleasant views of the lake.
Whether in town for a special event like the Mardi Gras parade or a concert or simply seeking a getaway with plenty of activities, L’Auberge Casino Resort Lake Charles offers an ideal blend of comfort and convenience. The close-knit ambiance, combined with the property's array of services and activities, ensures a satisfying stay for those looking to enjoy all that Lake Charles has to offer.
At L’Auberge Casino Resort Lake Charles, guests have mixed opinions about the breakfast offerings. Enthusiastic patrons typically highlight the presence of great staff, particularly praising the breakfast at Southern's for being delicious and providing generous portions. The service at Brats and Bet is also well received, noted for its good service and sizeable portions. However, some guests express disappointment with the current breakfast options, missing the previous variety and are not impressed with the changes at Johnny Sanchez. Additionally, the lack of a free breakfast and the permanent closure of the buffet due to the pandemic have been points of dissatisfaction for some. While the variety and hours of operation for the eateries could improve, the positive feedback mainly centers around the quality of food and service at specific restaurants within the resort.
L'Auberge Casino Resort Lake Charles offers a mixed dining experience with both highlights and areas for improvement. The Ember restaurant is highly praised for its excellent steaks and is considered a wonderful spot for dinner, though it's noted for being quite pricey. The Asia restaurant receives accolades for being phenomenal and awesome, although some found the food bland and greasy on occasion. Drago's and Southern Kitchen both received commendations for their great food, while the Mexican restaurant also left a good impression.
However, there are criticisms as well. Some guests felt that the seafood restaurant did not offer value for money and had disappointing meals. The main restaurant for breakfast and lunch was described as leaving much to be desired, indicating a need for improved dining options. The high cost of dining across the resort and long waits for service are also frequent points of concern. Additionally, some guests were dissatisfied with the limited restaurant choices, especially after 10 PM.
On the positive side, the resort features a variety of dining options, large portion sizes and lovely restaurant settings. The accommodating and friendly staff enhance the dining experience, making it generally pleasant despite some shortcomings in food quality and pricing.
L’Auberge Casino Resort Lake Charles offers a mixed bag of experiences when it comes to the rooms. On the positive side, many guests appreciate the spaciousness and comfort of their accommodations, often remarking on the beautiful views of the pool or the lake. The beds and pillows are frequently described as soft and comfortable, which adds to a restful stay. Cleanliness is generally satisfactory with several guests highlighting that their room was clean upon arrival. The air conditioning works well, keeping rooms cool even in the warmer months and attractive features such as flowers placed in rooms ahead of arrival add a nice touch. The property itself is well-kept and beautifully decorated, especially during the Christmas season, enhancing the overall atmosphere.
However, several aspects of the rooms fall short of expectations. Many reviews indicate that the rooms appear outdated and in need of renovations with issues ranging from peeling faux leather furnishings to malfunctioning tub stoppers and air conditioning units. A recurring inconvenience is the lack of standard amenities like refrigerators and microwaves, which some guests find disappointing for the price they pay. Additionally, problematic housekeeping and room service, including instances of unclean rooms and unresponsive service, detract from the overall experience. Noise from hallways and thin walls can also disrupt the tranquility.
The presence of odors, particularly smoke and mustiness, is another common complaint, even in non-smoking rooms. On several occasions, guests have reported maintenance issues such as broken lampshades, missing TV remotes and stopped-up sinks. While the resort does receive praise for its luxurious appearance and friendly staff, these room-specific issues stand out.
In summary, while L’Auberge Casino Resort Lake Charles boasts some appealing features and scenic views, there is a significant need for room updates and improvements to housekeeping and service responsiveness to truly meet guests’ expectations.
Guests at L’Auberge Casino Resort Lake Charles have expressed mixed opinions about the beds in their rooms. The majority of reviews highlight the beds as very comfortable with some guests specifically mentioning how comfy they found them and praising the good quality of the mattresses. Phrases such as "extra large and comfortable," "very comfy," and "super comfy" appear frequently.
However, not all feedback is positive. Some guests found the beds to be on the harder side or mentioned that their beds leaned towards each other, affecting their comfort. Additionally, there were several remarks about the bedding and pillows being uncomfortable. Despite these issues, the hotel's staff and the overall cleanliness of the rooms received positive mentions, indicating a generally pleasant stay for guests.
L’Auberge Casino Resort Lake Charles receives a mixed but generally positive assessment regarding its cleanliness. Many guests highlight the pristine condition of the property, noting the well-maintained premises and clean, visually pleasing atmosphere. The majority of the hotel, including the pool and common areas, was highly praised for cleanliness, contributing to a pleasant and safe environment. The decor in the rooms was also appreciated with several remarks about the cleanliness and comfort of the accommodations.
However, some areas of concern were noted, particularly regarding the bathrooms in the guest rooms, which were occasionally reported as dirty upon arrival. There were also several mentions of unpleasant odors, including musty smells and the presence of smoke, even in non-smoking rooms. The inconsistent cleanliness of the rooms was pointed out with some guests finding the rooms not as clean as they had hoped or encountering issues such as cockroaches and leftover trash. Despite these issues, the overall sentiment suggests that the hotel is generally clean and well-kept, though it may benefit from more consistent housekeeping services and updates to certain rooms.
At L’Auberge Casino Resort Lake Charles, the experience with the staff varied greatly according to guest feedback. Many guests had positive encounters, often describing the staff as very friendly, helpful and accommodating. The front desk staff received particular praise for their professionalism and efficiency, making the check-in process smooth and informative.
There were multiple mentions of the amazing service provided by the staff at the pool and in various restaurants with special commendation for the nice and fun attitudes of the waitresses at Dragos and the bartenders in the lobby bar. Guests also appreciated the cleanliness and upkeep of the hotel and casino facilities, which were often highlighted alongside the friendly nature of the employees.
However, the reviews weren't entirely positive. Some guests noted issues such as understaffing and inconsistent housekeeping services with housekeeping being almost non-existent at times. Communication issues between the front desk and housekeeping about checkouts were also mentioned. A few guests encountered rudeness and unhelpfulness, which contrasted sharply with the generally friendly demeanor noted by others.
Overall, while there were occasional lapses in service and staffing, the majority of guests found the staff at L’Auberge Casino Resort Lake Charles to be friendly, professional and accommodating, contributing positively to their stay.
L’Auberge Casino Resort Lake Charles offers guests a range of amenities for a comfortable stay, although the WiFi service presents some challenges. While some guests have had favorable experiences with good WiFi, there are notable concerns regarding connectivity. Issues with slow internet, poor connection and, at times, no internet service at all have been reported. For visitors, reliable internet access is essential and the recurring problems with the WiFi can be a significant drawback. Despite the allure of the resort's offerings, the internet situation detracts from an otherwise enjoyable stay.
L’Auberge Casino Resort Lake Charles boasts a variety of exceptional pool amenities that leave guests highly impressed. The standout features include the heated wade pool and the lazy river, which many describe as fantastic and amazing. The adult-only pool area receives special mention for being particularly enjoyable and beautifully maintained, adding to the serene resort feel.
Guests frequently highlight the overall cleanliness and attractiveness of the pool areas, remarking on the resort-like atmosphere that enhances their relaxation. The pools and hot tubs are considered to be fantastic with the pool area itself often described as very nice, beautiful and amazing. The lazy river, noted by several guests as the best part of their experience, provides a fun and leisurely activity for all ages.
However, there are occasional mentions of the pool closing too early for some visitors' liking and a few guests encountered issues with a lack of towels during their stay. Despite these minor inconveniences, the general consensus remains positive with many guests expressing their love for the pool areas and the entertainment they provide. Overall, the pool and its adjoining facilities are a major highlight of a stay at L’Auberge Casino Resort, contributing significantly to a memorable resort experience.
L’Auberge Casino Resort Lake Charles offers ample parking options, making it convenient for guests with vehicles. The valet service stands out, consistently praised for its efficiency and excellence. Apart from valet, there is plenty of free parking available, which is appreciated by many guests. The self-parking lot, while ungaraged, provides easy access and is within walking distance of the casino doors. Guests might find the information about garage access from the ground level to the room beneficial for easier luggage transport. Despite some challenges in finding parking at times, the overall experience suggests that the parking situation is well-managed and guest-friendly.
L’Auberge Casino Resort Lake Charles stands out as a delightful destination for families seeking a fun-filled retreat. The environment is notably safe, offering peace of mind for those traveling with young children. Families have expressed satisfaction with their stays with many kids thoroughly enjoying their time at the resort. The hotel is described as kid-friendly and totally family-oriented, incorporating thoughtful touches like family-oriented restrooms on the first floor. Despite some noise from neighboring rooms and occasional lapses in supervision at the lazy river, the overall consensus is that the resort is good for families and ensures a comfortable, enjoyable experience for all. While there are minor issues such as some non-smoking rooms smelling like smoke, the family-friendly atmosphere and the delightful experiences shared by families affirm its position as a welcoming venue for visitors of all ages.
L’Auberge Casino Resort Lake Charles offers a comprehensive range of facilities, making it an excellent hotel choice. The resort atmosphere enhances the experience, particularly for business travelers seeking a blend of work and relaxation. Guests frequently compliment the nice restaurants and friendly staff, contributing to the overall pleasant stay. Despite some issues with service, the general consensus is that it maintains a standard befitting a four-star resort. However, a few guests felt that it may not fully justify its cost as a four-star establishment. Nonetheless, the hotel is praised for its overall quality and remains a popular choice for visitors.
L’Auberge Casino Resort Lake Charles offers a generally positive experience for business travelers seeking convenient and effective facilities. The resort is described as perfect for business travel with good business environments and convenient business facilities that contribute to a productive stay. It's noted as being good for corporate stays. Some spaces for improvement are mentioned, such as the lack of ideal conditions for certain business trips and occasional lapses in customer service. Despite these minor issues, it remains a strong choice for those traveling for business.
L'Auberge Casino Resort Lake Charles offers a blend of luxurious and elegant accommodations, making it an ideal destination for those seeking a posh retreat. Guests have praised the beautiful grounds and impressive luxury accommodations, creating a great environment for an extravagant stay. The pool area stands out as a favorite, complemented by diverse food options that enhance the overall experience. Rooms tend to be spacious with immaculate bathrooms, ensuring comfort and relaxation.
The resort boasts great facilities that contribute to a superb atmosphere, paired with very accommodating service. Visitors have appreciated the nice atmosphere and the resort's ability to provide a relaxing, high-end vacation experience. However, it should be noted that some areas, particularly the rooms and overall hotel appearance, are described as outdated and in need of updating. Despite these comments, the resort's luxurious amenities and inviting ambiance continue to draw guests looking for a premium stay.
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Location
The close proximity to the Golden Nugget and other nearby casinos allows for a seamless blend of entertainment options. Additionally, visitors appreciate the resort’s convenient location near the interstate, making it easy to reach and facilitating explorations around Lake Charles. The resort is perfectly situated near shopping centers and a variety of dining choices with many guests praising the location's overall perks and the pleasant views of the lake.
Whether in town for a special event like the Mardi Gras parade or a concert or simply seeking a getaway with plenty of activities, L’Auberge Casino Resort Lake Charles offers an ideal blend of comfort and convenience. The close-knit ambiance, combined with the property's array of services and activities, ensures a satisfying stay for those looking to enjoy all that Lake Charles has to offer.
Breakfast
Dinner
However, there are criticisms as well. Some guests felt that the seafood restaurant did not offer value for money and had disappointing meals. The main restaurant for breakfast and lunch was described as leaving much to be desired, indicating a need for improved dining options. The high cost of dining across the resort and long waits for service are also frequent points of concern. Additionally, some guests were dissatisfied with the limited restaurant choices, especially after 10 PM.
On the positive side, the resort features a variety of dining options, large portion sizes and lovely restaurant settings. The accommodating and friendly staff enhance the dining experience, making it generally pleasant despite some shortcomings in food quality and pricing.
Rooms
However, several aspects of the rooms fall short of expectations. Many reviews indicate that the rooms appear outdated and in need of renovations with issues ranging from peeling faux leather furnishings to malfunctioning tub stoppers and air conditioning units. A recurring inconvenience is the lack of standard amenities like refrigerators and microwaves, which some guests find disappointing for the price they pay. Additionally, problematic housekeeping and room service, including instances of unclean rooms and unresponsive service, detract from the overall experience. Noise from hallways and thin walls can also disrupt the tranquility.
The presence of odors, particularly smoke and mustiness, is another common complaint, even in non-smoking rooms. On several occasions, guests have reported maintenance issues such as broken lampshades, missing TV remotes and stopped-up sinks. While the resort does receive praise for its luxurious appearance and friendly staff, these room-specific issues stand out.
In summary, while L’Auberge Casino Resort Lake Charles boasts some appealing features and scenic views, there is a significant need for room updates and improvements to housekeeping and service responsiveness to truly meet guests’ expectations.
Beds
However, not all feedback is positive. Some guests found the beds to be on the harder side or mentioned that their beds leaned towards each other, affecting their comfort. Additionally, there were several remarks about the bedding and pillows being uncomfortable. Despite these issues, the hotel's staff and the overall cleanliness of the rooms received positive mentions, indicating a generally pleasant stay for guests.
Cleanliness
However, some areas of concern were noted, particularly regarding the bathrooms in the guest rooms, which were occasionally reported as dirty upon arrival. There were also several mentions of unpleasant odors, including musty smells and the presence of smoke, even in non-smoking rooms. The inconsistent cleanliness of the rooms was pointed out with some guests finding the rooms not as clean as they had hoped or encountering issues such as cockroaches and leftover trash. Despite these issues, the overall sentiment suggests that the hotel is generally clean and well-kept, though it may benefit from more consistent housekeeping services and updates to certain rooms.
Staff
There were multiple mentions of the amazing service provided by the staff at the pool and in various restaurants with special commendation for the nice and fun attitudes of the waitresses at Dragos and the bartenders in the lobby bar. Guests also appreciated the cleanliness and upkeep of the hotel and casino facilities, which were often highlighted alongside the friendly nature of the employees.
However, the reviews weren't entirely positive. Some guests noted issues such as understaffing and inconsistent housekeeping services with housekeeping being almost non-existent at times. Communication issues between the front desk and housekeeping about checkouts were also mentioned. A few guests encountered rudeness and unhelpfulness, which contrasted sharply with the generally friendly demeanor noted by others.
Overall, while there were occasional lapses in service and staffing, the majority of guests found the staff at L’Auberge Casino Resort Lake Charles to be friendly, professional and accommodating, contributing positively to their stay.
Wi-Fi
Pool
Guests frequently highlight the overall cleanliness and attractiveness of the pool areas, remarking on the resort-like atmosphere that enhances their relaxation. The pools and hot tubs are considered to be fantastic with the pool area itself often described as very nice, beautiful and amazing. The lazy river, noted by several guests as the best part of their experience, provides a fun and leisurely activity for all ages.
However, there are occasional mentions of the pool closing too early for some visitors' liking and a few guests encountered issues with a lack of towels during their stay. Despite these minor inconveniences, the general consensus remains positive with many guests expressing their love for the pool areas and the entertainment they provide. Overall, the pool and its adjoining facilities are a major highlight of a stay at L’Auberge Casino Resort, contributing significantly to a memorable resort experience.
Parking
Family
4 Star
Business
Luxury
The resort boasts great facilities that contribute to a superb atmosphere, paired with very accommodating service. Visitors have appreciated the nice atmosphere and the resort's ability to provide a relaxing, high-end vacation experience. However, it should be noted that some areas, particularly the rooms and overall hotel appearance, are described as outdated and in need of updating. Despite these comments, the resort's luxurious amenities and inviting ambiance continue to draw guests looking for a premium stay.
Yes, L’Auberge Casino Resort Lake Charles has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at L’Auberge Casino Resort Lake Charles.
No, L’Auberge Casino Resort Lake Charles doesn't allow dogs.
Yes, parking facilities are available at L’Auberge Casino Resort Lake Charles.
Yes, L’Auberge Casino Resort Lake Charles has a gym.
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