Lahore31.53931800,
74.35032600,
39 A, Gulberg V, Off Zafar Ali Road(Show on Map)
7.4
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Residency Hotel in Lahore is highly regarded for its prime location, nestled in a quiet, gated area that offers both convenience and tranquility. Guests appreciate its central positioning, which provides easy access to the city's main attractions while maintaining a peaceful retreat from the urban hustle.
One of the hotel's standout features is its impressive breakfast service, featuring a diverse and delicious spread that caters to a variety of tastes. Guests commonly praise the quality and variety of the offerings, along with the personalized touch of freshly prepared roti and complimentary delights such as Pakistani tea and omelets. The overall breakfast experience is deemed exceptional, though there's room for enhancement with more continental options.
The rooms at The Residency Hotel receive positive feedback for their cleanliness, spaciousness, and tasteful design. Visitors find the accommodations comfortable and well-maintained, particularly highlighting the cozy beds and ample space to relax. Although some areas, such as lighting and certain maintenance issues, have been flagged for improvement, the general impression is one of comfort and hygiene.
Cleanliness extends beyond the rooms, with the hotel's facilities, including a gym and pool, being well-kept and appealing. The gym is particularly noteworthy for its modern equipment and extensive offerings, likened to those found in four-star establishments. The pool too is a welcomed amenity, adding to the overall fitness experience despite minor maintenance issues reported by some guests.
A cornerstone of The Residency Hotel's success is its exceptional staff. The team is consistently praised for their professionalism, friendliness, and attentiveness, contributing significantly to a warm and welcoming atmosphere. Key staff members are often mentioned for their helpfulness, enhancing the overall guest experience.
While dining experiences beyond breakfast garner mixed reviews, room service is generally appreciated for its quality and availability. The dinner offerings, particularly from the 24-hour cafe, have room for improvement but still provide satisfactory options for most guests.
Overall, The Residency Hotel is highly recommended for its strategic location, excellent facilities, and outstanding customer service, making it an ideal choice for travelers seeking a comfortable and convenient stay in Lahore. Show more
Read review summaries for all categories
Categories
Hotel with Spa
The Residency Hotel is housed in a modern building. It offers spa services and provides a comfortable and convenient stay in the heart of Lahore.
Family Friendly Hotel
The Residency Hotel is a suitable option for families seeking a comfortable stay. It offers essential services and facilities to accommodate both adults and children.
Hotel with Swimming Pool
The Residency Hotel features an outdoor pool. It offers a pleasant stay for guests looking to relax and enjoy a swim.
Heated Pool Outdoor Pool
Hotel with Parking
The hotel provides parking facilities. The hotel has very nice reviews.
Hotel with Gym
The Residency Hotel has gym facilities, although specific details are not available in the provided data.
3-Star Hotel
The Residency Hotel offers an outdoor pool and fitness club. It provides good service and essential amenities for a comfortable stay.
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel for Yoga
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Deluxe Queen RoomFitted with carpeted flooring, this room has air conditioning, a minibar, a sofa and an en suite bathroom.
Economy Twin RoomFitted with carpeted flooring, this large room has air conditioning, a minibar, a sofa and an en suite bathroom.
Deluxe Family RoomFitted with carpeted flooring, this spacious room has air conditioning, a minibar, a sofa and an en suite bathroom.
Accommodating up to 4 guests, this room features a private balcony.
Queen Room with Pool ViewFitted with carpeted flooring, this spacious room offers pool views. It has air conditioning, a minibar, a sofa and an en suite bathroom.
Superior Queen RoomFitted with carpeted flooring, this spacious room has air conditioning, a minibar, a sofa and an en suite bathroom.
Superior King RoomThe fireplace is the standout feature of this double room. The spacious double room features air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a shower. The unit has 1 bed.
Guest Reviews
7.4
Good
Location
The Residency Hotel boasts an enviable location in the heart of Lahore, making it an ideal base for travelers keen on exploring the city's vibrant offerings. Nestled in a quiet, gated area just off the main road, it provides a peaceful retreat away from the hustle and bustle, free from traffic noise. The central positioning of the hotel ensures that guests have easy access to Lahore's top attractions, markets, and the fortress stadium, all within close proximity. Despite its seclusion, navigating to the hotel might be a minor challenge for drivers unfamiliar with the area. However, the tranquil neighborhood enhances the overall appeal, offering a perfect setting to unwind after a long journey. With comfortable accommodations complemented by the excellent location, The Residency Hotel stands out as a convenient and serene place to stay.
Breakfast
At The Residency Hotel, breakfast emerges as a standout aspect of the guest experience, leaving many visitors impressed. The morning offerings are praised for being diverse and great, providing a variety of delicious options that cater to different tastes. The hotel’s breakfast spread is noted for its generous and exceptional quality, with some guests describing it as the best they've ever had.
The ambiance, service, taste, and overall quality of the breakfast have won positive appraisals from guests, enhancing the dining experience significantly. A chef is available to prepare fresh roti upon request, adding a personalized touch that is appreciated by many. Moreover, the inclusion of breakfast in the stay package is seen as a valuable addition, providing complimentary delights like Pakistani tea and egg omelets, which have been particularly enjoyed.
However, there are a few contrasting views, with some guests feeling that the breakfast buffet fails to live up to expectations and could be enhanced with more continental options. Despite these minor suggestions for improvement, the overall consensus highlights a breakfast experience that consistently draws high praise for its deliciousness, generous spread, and accommodating service.
Dinner
The Residency Hotel offers a mixed dining experience that varies depending on the service. Guests have praised the food from room service, describing it as quite good and lovely, and noting that the restaurant menu is conveniently available 24 hours. While some highlighted the fantastic food and the hospitable staff, others felt the dining quality at the 24-hour cafe fell short and was overpriced. The general consensus points to satisfactory room service meals with room for improvement in certain areas, like the diversity of breakfast options and overall dining experience.
Rooms
The Residency Hotel is praised for its clean, comfortable, and spacious rooms. Guests frequently note that the accommodations are tidy and offer a good size, with ample space to relax. The interiors receive compliments for their tasteful design, maximizing the available space beautifully. Comfort extends to the furniture, particularly the beds, which are described as comfy. The hotel is noted for maintaining a high level of cleanliness, ensuring a hygienic environment for its guests. Despite these positives, some reviews point out areas for improvement, such as the need for room updates, better lighting, and addressing issues like broken locks and seepage. Overall, The Residency Hotel provides a quiet and comfortable stay, with a focus on cleanliness and space.
Beds
The Residency Hotel receives praise for its beds, described frequently as comfortable, cosy, and even comparable to sleeping in one's own bed. Guests appreciate the quality of the mattresses, often highlighting how comfy they are. The hotel offers large beds, contributing to an enjoyable sleep experience for many visitors. However, there are occasional concerns regarding the condition of bed sheets and pillow covers, with some noting stains and the need for extra pillows and bedding. Despite these occasional issues, the overall sentiment towards the beds at The Residency Hotel is positive, with many guests finding rest and comfort during their stay.
Cleanliness
The Residency Hotel offers a mix of experiences when it comes to cleanliness. Many guests appreciate the hotel's effort in maintaining clean and comfortable spaces, consistently noting the tidy environment as a positive aspect of their stay. The property itself is praised for its range of facilities, including a gym, pool, and spa, all of which are kept in good condition. Rooms are often described as clean and comfortable, providing a pleasant environment for guests. However, some reviewers point out areas for improvement, such as instances where rooms were not properly cleaned, water bottles were left behind, and an unpleasant smell was noted in certain rooms and hallways. There are mentions of grey sheets and mold in some showers, which detracts from the overall experience. While the hotel generally maintains a high standard of cleanliness, attention to detail in specific areas could enhance guest satisfaction.
Staff
The Residency Hotel has garnered high praise for its exceptional staff, who consistently deliver outstanding service to guests. Reviews highlight the courteous, professional, and friendly nature of the team, emphasizing their role in creating a welcoming and accommodating atmosphere. The staff is noted for being attentive to guests' needs, offering efficient and hospitable service. Key members, such as Abdul Rehman and Mr. Sufyan at the reception, are specifically commended for their helpfulness and warm demeanor. Overall, the staff's genuine friendliness and willingness to assist contribute significantly to the hotel's reputation for excellent customer service.
Gym
The Residency Hotel offers a gym experience that impresses guests with its modern, extensive, and well-equipped facilities. The complimentary access to both the gym and pool adds value, with the space described as surprisingly large and comparable to those in four-star hotels in Pakistan. Guests consistently find the gym better than some commercial counterparts, highlighting its excellent quality and fantastic features.
Pool
The Residency Hotel offers a notable swimming experience with its huge outdoor pool that guests frequently highlight as a great bonus to their stay. The hotel boasts outstanding swimming and sports facilities, with many visitors appreciating the combination of the pool and gym, making it a well-rounded spot for fitness enthusiasts. Cleanliness is a key feature, as the pool is maintained regularly, ensuring a pleasant environment for guests. Although some reviews mention minor issues, such as the pool being cold at times and the occasional absence of towels, overall the pool is a valued amenity that enhances the stay at the hotel.
Yes, The Residency Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at The Residency Hotel.
No, The Residency Hotel doesn't allow dogs.
Yes, parking facilities are available at The Residency Hotel.