Ocean Zen Suites on 5th Avenue - Adults Only successfully combines tranquility and accessibility in a serene Playa del Carmen location. Nestled on the quieter side of town, this adults-only retreat offers peaceful nights while still providing easy access to the vibrant attractions of 5th Avenue. With just a five-minute stroll to the beach, including the hidden Secret Beach, guests can immerse themselves in an idyllic environment surrounded by undeveloped forest areas.
The rooms at Ocean Zen Suites are spacious, clean, and comfortably furnished, offering everything needed for a relaxing stay. Guests appreciate the romantic ambiance, enhanced by lovely terraces and balconies that provide views of the surrounding birdlife. While there are some minor concerns regarding inconsistent housekeeping, the overall cleanliness and comfort of the suites are highly praised.
Staff at Ocean Zen Suites receive exceptional praise for their friendliness and helpfulness, creating a welcoming and well-attended atmosphere. The manager, Sergio, and the notably kind Mayan cleaner are often highlighted for their exceptional service, alongside other staff members, including Roberto and Bella. The dedication and professionalism of the team contribute significantly to the positive guest experience, making the stay delightful.
While the rooftop pool is intended to be a stunning evening spot, taking advantage of impressive sea views and a unique concept, maintenance issues have frequently disappointed guests. Improving upkeep of the pool would enhance its attractiveness and usability.
Overall, Ocean Zen Suites on 5th Avenue - Adults Only offers a peaceful retreat with easy access to nearby attractions, supported by top-notch staff service, comfortable rooms, and a welcoming environment. Minor drawbacks regarding housekeeping and pool maintenance do little to overshadow the overall positive experience enjoyed by visitors.
BSEA Cancun Plaza Hotel is highly regarded for its fantastic beachfront location within Cancun's hotel zone, offering easy access to both the beach and essential amenities such as convenience stores and public transportation. Guests appreciate its proximity to the airport and the beautiful, seaweed-free beach, which provides a serene environment and spectacular ocean views. The hotel offers spacious rooms equipped with amenities like refrigerators, microwaves and kitchenettes, many featuring breathtaking ocean views.
While the hotel receives mixed feedback regarding its breakfast, some guests enjoy the variety and the sea views during meals. However, many feel the breakfast is overpriced and lacks inclusion in the room rate. Dinner experiences vary with some guests praising the delicious food and great service, despite complaints about high prices and limited variety.
Cleanliness reviews are also mixed with many guests commending the tidy and well-maintained pool and beach areas, while others note issues like mold, insects and inconsistent housekeeping. The pool itself is a standout feature, often described as lovely and offering beautiful ocean views, making it a fantastic place for relaxation.
The staff at BSEA Cancun Plaza are generally praised for their friendliness and professionalism, particularly the housekeeping staff and certain receptionists. However, inconsistencies in service quality, especially at the reception and the restaurant, have been noted by some guests. The hotel also provides ample, secure and free parking, adding convenience for those traveling by car.
Despite the hotel's age showing through maintenance issues and some reports of outdated decor, the lovely beachfront location, beautiful views and spacious rooms make it a solid option for those prioritizing natural beauty and convenience. The combination of excellent beach access, a clean pool and friendly staff contributes to a memorable and relaxing stay for many guests.
Categories
Infinity Pool
Pool
Infinity Pool
Indoor Pool
Outdoor Pool
Beachfront
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-4 out of 4 hotels in and around Lafitte