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Summary of reviewsSanta Mônica Palace Hotel, centrally located in Corumbá, garners high praise for its strategic position within walking distance of major attractions, shops, restaurants and banks. Its proximity to the Pantanal and the river makes it particularly appealing for nature enthusiasts, offering scenic views and easy access to natural landmarks. The hotel is frequently lauded for its comfortable rooms, strong air conditioning and excellent service.
One of the standout features is the hotel's breakfast, which many guests describe as delicious, varied and of high quality. The clean and peaceful facilities, coupled with the friendly and kind kitchen staff, contribute to an exceptional start to the day. The overall satisfaction with breakfast significantly enhances the hotel experience.
Rooms are generally clean, cozy and equipped with comfortable beds and new furniture, although some guests mentioned that small room and bathroom sizes could feel cramped. Despite minor issues like mold or wall infiltration in some rooms, the general sentiment is positive with many guests appreciating the functional layout and beautiful views.
The hotel's exceptional cleanliness is frequently highlighted in reviews. Both rooms and common areas are impeccably maintained, providing a reassuringly clean environment for guests. The staff is also highly praised for their attentiveness, kindness and welcoming attitude. Specific employees like Joelson and Rodrigo receive notable acclaim for their helpfulness, ensuring a pleasant stay.
While the hotel faces significant challenges with its WiFi, which is often described as weak and unstable, guest comments about the pool are generally favorable. The pool area is clean and enjoyable, though some believe it could benefit from more maintenance and larger space.
Parking receives mixed reviews; while some appreciate the availability of ample and free parking spaces, others find parking limited due to construction. Nonetheless, the hotel's excellent location remains a strong advantage.
Families find the hotel’s cozy rooms and accommodating facilities suitable for family trips, providing a pleasant environment for both parents and children. Although some guests encountered issues with bed sizes and comfort, many still found the beds comfortable with top-quality sheets and towels.
Business travelers also find the hotel conducive to their needs with appropriate facilities like office space and a meeting room available. Overall, Santa Mônica Palace Hotel offers a strategic, comfortable and hospitable stay, making it a strong option for both leisure and business travelers.
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