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Summary of reviewsAuberge et Chalets sur le Lac, located on the picturesque shores of Lake Megantic, is highly praised for its breathtaking natural beauty and tranquil environment. The serene lakeside retreat offers unparalleled views, especially delightful at sunset, and convenient access to leisure activities. Guests frequently commend the property's proximity to local attractions and the warmth and friendliness of the staff, which enhance the experience. The well-maintained pool and availability of kayaks further enrich the stay, making it an ideal destination for relaxation and exploration.
The rooms are often highlighted for their comfort and cleanliness, with numerous guests enjoying spacious accommodations equipped with kitchenettes and stunning lake vistas. The property's pet-friendly policy adds an extra layer of charm for animal lovers. Although occasional minor issues with decor and noise from air conditioning are noted, the overall accommodations are generally well-received.
The positive aspects of dining at Auberge et Chalets sur le Lac include excellent dishes and a well-curated wine cellar. However, some guests experience service-related challenges, including limited menu choices and restaurant closures on certain days, which affect dining convenience. Breakfast offerings receive mixed reviews, with operational challenges impacting availability and service quality.
The staff consistently earns praise for their exceptional, friendly service, significantly enhancing the guest experience. Meanwhile, cleanliness receives mixed reviews, with some inconsistencies noted. The tranquil setting and largely immaculate condition of chalets contribute to the appeal.
Wi-Fi connectivity poses some challenges, proving sporadic at best, which might deter those relying heavily on internet access. The parking situation also draws mixed feedback, with accessibility generally praised but some logistical issues highlighted.
Overall, Auberge et Chalets sur le Lac offers a memorable lakeside retreat that excels in natural beauty, comfort, and friendly service, inviting guests to enjoy a peaceful getaway despite certain operational areas for improvement. Show more
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Categories
Inn with Parking
This property offers free outdoor parking facilities.
Dog Friendly Inn
Inn with Swimming Pool
Outdoor Pool
Accessible Inn
3-Star Inn
Inn with Outdoor Pool
Room Types
Family Double RoomThis family room features a balcony, seating area and a kitchenette. A cable TV is also included.
Suite with Lake ViewThis suite features a balcony, seating area and private entrance. A cable TV and refrigerator are included.
Double RoomThis double room features a balcony, private entrance and cable TV. A refrigerator and coffee machine are included.
Suite with Lake ViewThis suite has a balcony, private entrance and cable TV. A refrigerator and coffee machine are provided.
Queen RoomThis triple room has a balcony, cable TV and a private entrance.
Queen Room with Parking ViewThis double room has a balcony, private entrance and cable TV. A refrigerator and a coffee machine are included.
Superior Room with Two Double Beds and Parking ViewThis quadruple room has a balcony, cable TV and refrigerator.
Chalet with Two Double BedsThis chalet is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests will find a refrigerator, kitchenware, an oven and a microwave in the kitchen. The chalet also has a barbecue. Featuring a terrace with lake views, this chalet also offers a private entrance and a flat-screen TV with cable channels. The unit offers 3 beds.
Two-Bedroom ChaletThe fireplace is a top feature of this chalet. Boasting a private entrance, this air-conditioned chalet includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a hairdryer. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the fully equipped kitchen. The chalet also features a barbecue. Featuring a terrace with lake views, this chalet also offers soundproof walls and a flat-screen TV with cable channels. The unit has 4 beds.
About Auberge et Chalets sur le Lac
License: 067421
Guest Reviews
8.2
Very Good
Location
Nestled along the tranquil shores of Lake Megantic, Auberge et Chalets sur le Lac boasts an enviable location that captures the essence of natural beauty. This serene retreat offers guests unparalleled views of the stunning lake, with its magnificent vistas especially captivating during sunset. The close proximity to the water not only promises direct access to the lake for leisure activities, but also ensures a peaceful environment away from the hustle and bustle, allowing for relaxation and rejuvenation. The serenity extends to the landscape itself, where picturesque trees and thoughtfully placed picnic tables and benches offer idyllic spots for contemplation.
Visitors appreciate the hotel's convenient position, which is ideally situated not just for enjoying the water, but also for exploring nearby attractions like downtown Mégantic and participating in local festivities such as the Hills Festival. The blend of natural splendor and practical amenities like kayak and paddleboard rentals enhances the experience, inviting guests to immerse themselves in the surroundings. With the added warmth and friendliness of the staff, Auberge et Chalets sur le Lac becomes not just a place to stay, but a memorable lakeside retreat that beckons visitors to return for its exceptional location and tranquil charm.
Breakfast
'Auberge et Chalets sur le Lac' seems to present a mixed experience when it comes to breakfast offerings. Reviews indicate that the continental breakfast available is often not included with the room price, which some guests felt could have been a standard inclusion. There is an impression that the available breakfast is rather basic, yet some guests considered it decent and varied enough for its price. However, others expected a more elaborate menu, hinting at a desire for a more substantial breakfast option. Despite these critiques, some guests appreciated the reasonable cost of the breakfast provided.
Operational challenges appear to impact breakfast availability and service quality at certain times, as noted in the lack of breakfast during the off-season or on specific weekdays. There are also mentions of service issues, such as the restaurant being closed or not offering meals due to staffing limitations. The atmosphere around the breakfast experience could benefit from a bit more attention and warmth. Despite these setbacks, guests expressed satisfaction with the friendly staff, suggesting a positive aspect of their hospitality experience.
Dinner
The on-site restaurant at Auberge et Chalets sur le Lac receives mixed reviews from guests. It is praised for its excellent offerings, delicious dishes, and nice wine cellar. Many guests highlight the convenience of having a restaurant on site, which adds to the overall appeal. However, some visitors found the food to be average for the price and experienced issues with service, such as long waits and occasional understaffing. There are limitations in the menu choices, and some diners noted that their meals seemed reheated. Additionally, the restaurant is closed on Sundays and Mondays, which is inconvenient for guests looking to enjoy dinner on those nights. Despite these drawbacks, when the restaurant delivers, it is considered one of the best in the area, with quality dishes that make dining a pleasant experience.
Rooms
Auberge et Chalets sur le Lac offers a stay that combines comfort and scenic beauty, making it an attractive option for visitors to Lake Mégantic. Guests frequently commend the clean and comfortable rooms, highlighting their spaciousness and well-equipped nature. Many rooms feature kitchenettes with modern appliances, enhancing convenience for travelers who prefer preparing their meals. The stunning views of Lake Mégantic from the rooms add to the appeal, with sunsets providing breathtaking backdrops.
Pets are welcome, adding to the property's charm for animal lovers. The tranquil setting is complemented by thoughtful details such as dish soap, coffee machines, and quiet, well-decorated spaces, ensuring a pleasant stay. The on-site amenities like kayaks, paddleboards, and a great spa offer guests recreational opportunities.
However, a few areas for improvement are noted, such as dated decor, noise issues from air conditioning, occasional odors, and minor privacy concerns due to room layouts. Some rooms are perceived as smaller than expected, and discrepancies exist between online photos and the actual room conditions. Despite these minor setbacks, the excellent service provided by the staff and the remarkable location often outweigh these inconveniences, making it a recommended destination for those seeking a peaceful retreat with beautiful lake vistas.
Beds
Auberge et Chalets sur le Lac offers a mixed experience when it comes to bed comfort according to guest reviews. Many guests have found the beds to be quite comfortable, mentioning a clean room and good beds that contribute to a pleasant stay. However, there are several comments pointing out discomfort, with some guests describing the beds as old and sagging, and the mattresses being either too stiff or too soft. Additionally, there are concerns about the finish of the sofa bed mattress, adding to the discomfort experienced by some visitors. Overall, while there are guests who enjoy a restful night's sleep on comfortable beds, others find room for improvement in terms of mattress quality and bed maintenance.
Cleanliness
Auberge et Chalets sur le Lac garners mixed reviews concerning its cleanliness. Many guests find the establishment impressively clean, often emphasizing the immaculate condition of the chalets and surrounding areas by the picturesque lake. The rooms and common areas are frequently reported to be super clean, promoting a warm and welcoming atmosphere upon arrival. The staff is described as friendly and accommodating, contributing to a comfortable stay with their attentive service. The tranquility of the location, complemented by the cleanliness, enhances the overall experience, inviting guests to enjoy the scenic beauty and various free activities such as canoeing on the lake. However, some reviews reveal inconsistencies in cleanliness upon arrival, citing issues like unemptied trash and hair in the bed. Certain rooms have reportedly had cobwebs, dirt, and noisy air conditioning units, detracting from the overall comfort. Despite these shortcomings, positive feedback on the cleanliness of the bathrooms and other facilities suggests that the property's hygiene is typically well-maintained. As a destination, it promises a serene and largely clean environment for relaxation and adventure.
Staff
Guests at Auberge et Chalets sur le Lac consistently commend the staff for their exceptional service. Descriptions highlight the team as courteous, attentive, and incredibly welcoming. Many visitors note the personable nature of the staff, with words such as professional, friendly, and accommodating frequently appearing in reviews. The staff’s dedication to ensuring guests feel at home is especially appreciated, reflected in the warm and sincere welcomes extended to all. Even though the staff juggles both reception and restaurant duties, their commitment to providing excellent service remains a standout feature. Additionally, guests appreciate their pet-friendly policy. Overall, the staff’s kindness and attentiveness significantly enhance the guest experience at this charming lakeside retreat.
Wi-Fi
At 'Auberge et Chalets sur le Lac,' guests generally have left reviews highlighting some issues with the Wi-Fi connectivity. While the picturesque location and charming accommodation might attract visitors seeking a serene getaway, it seems the Wi-Fi could detract from an otherwise pleasant stay for those who rely on connectivity. Multiple guests reported inconsistent service, noting that the signal tended to cut out frequently and was typically only accessible sporadically at best, sometimes only working in specific areas of the room. Although the allure of disconnecting might appeal to some, it is worth considering this aspect depending on one's needs for internet access during a visit.
Pool
Auberge et Chalets sur le Lac boasts a beautiful, heated inground pool that guests consistently appreciate during their stay. The pool, set in a stunning location by the lake, offers an enjoyable and relaxing experience coupled with comfortable garden furniture. The spacious and scenic surroundings enhance the overall ambiance, allowing guests to fully relish the site's natural beauty. The combination of the pleasant heated pool and the availability of amenities like kayaks and a swimming area on Lake Megantic makes for a delightful leisure experience. Despite occasional maintenance issues, the positive features such as the private spa, sauna by reservation, and the lovely heated pool have left a memorable impression on visitors.
Parking
The parking situation at Auberge et Chalets sur le Lac offers a mix of feedback from guests. There is free parking available, located conveniently by the lake, which adds a touch of serenity for those looking to enjoy the natural surroundings. However, some guests note the lack of designated parking spaces for specific rooms, particularly due to the nearby restaurant, which seems occasionally to consume available spots. While ample parking is generally highlighted, finding a space in the evening can be challenging. The parking area itself has been described as aged, and some reviewers mentioned a slippery surface, potentially posing issues in certain weather conditions. Despite these points, parking remains accessible and is a valuable amenity appreciated by visitors.
Yes, Auberge et Chalets sur le Lac has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Auberge et Chalets sur le Lac.
Yes, Auberge et Chalets sur le Lac welcomes dogs.
Yes, parking facilities are available at Auberge et Chalets sur le Lac.
No, Auberge et Chalets sur le Lac doesn't have a gym.