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Summary of reviewsChez Allen in Nuwara Eliya is celebrated for its splendid location and hospitality. Set on the edge of town, this charming, family-run guesthouse offers breathtaking panoramic views of the city and surrounding mountains, providing a tranquil retreat away from the bustling town center. Guests are consistently impressed by the stunning vistas from the balconies, which add to the peaceful and picturesque ambiance.
Breakfast at Chez Allen receives high praise, with visitors appreciating the delicious Sri Lankan dishes, generous portions, and fresh juices. Many regard it as one of the best breakfast experiences they've had in Sri Lanka, enhanced by the stunning views and the personal touch of friendly hosts. Dinner is similarly lauded for its outstanding quality, with Sri Lankan cuisine like Malika’s famous pumpkin curry being a highlight. The limited variety of dinner options is outweighed by the culinary expertise and convenience of dining onsite.
The guesthouse offers spacious and comfortable rooms, often featuring large windows that provide beautiful views. Cleanliness is generally well-regarded, with a few exceptions concerning bathroom maintenance and outdoor areas. Despite occasional noise and minor cleanliness concerns, the rooms are appreciated for their comfort and aesthetic.
The staff at Chez Allen are frequently noted for their warmth and attentiveness, contributing significantly to a hospitable environment. The friendly and flexible team, including standout mentions of Shasi, enhances the overall experience by accommodating guests' needs, organizing transport, and ensuring delicious meals are served.
While WiFi connectivity receives positive feedback overall, some guests experience inconsistent service. The lack of designated parking is a notable drawback, particularly for larger vehicles, with guests needing to park on nearby roads. This situation is described as inconvenient and somewhat insecure.
Guests remark positively on the comfort of the beds, which are praised for their king-size dimensions and warm blankets, ensuring a restful night's sleep amidst the cooler climate of Nuwara Eliya.
Overall, Chez Allen provides a serene and welcoming stay, marked by stunning views, excellent dining, cozy accommodations, and exceptional hospitality. Despite minor areas for improvement, it remains a delightful retreat for travelers seeking nature's beauty and warm Sri Lankan hospitality.
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