The Palms by Eagles Airport City, is highly praised by guests for its excellent location, which is convenient for travellers either arriving or departing from Accra. The hotel's proximity to the airport and city centre allows guests to explore the environs with ease. The breakfast at the hotel is also highly-rated by guests with positive feedback on the wide variety of options available. The rooms are comfortable and feature soundproofing for a peaceful sleep. Though the hotel is somewhat dated, the staff is described as outstanding, providing empathetic, responsive and friendly service. Guests also commend the hotel for its cleanliness, though some raised maintenance and hygiene concerns. Overall, Holiday Inn Accra Airport is a great option for travellers seeking convenience, accessibility and a comfortable stay.
Ibis Styles Accra Airport is celebrated for its prime location near Kotoka International Airport, making it an ideal choice for travelers. The hotel is well-connected to the city center and commercial hub, offering easy access to essential spots in Accra. Guests appreciate its clean surroundings, safe environment and free shuttle service to and from the airport. Nearby amenities, including a mall and a COVID testing site, add convenience.
The breakfast service at the hotel is a standout feature, frequently praised for its quality and variety. The extensive buffet includes fresh fruit, an egg station, freshly baked bread and a range of hot dishes, offering both local and international cuisine. The dining experience is further enhanced by attentive and courteous staff, contributing to a pleasant and satisfying meal.
Dinner at the hotel also receives high praise for its remarkable food quality and variety. Guests frequently highlight the wide selection of continental and local dishes, along with excellent customer service. Although there were minor issues with some meals, the overall dining experience is well-regarded.
The rooms at Ibis Styles Accra Airport receive mixed reviews. While guests commend the housekeeping for maintaining cleanliness and appreciate the modern decor, comfortable beds and good shower facilities, there are notable complaints about room comfort and size, maintenance issues, unpleasant odors and poor ventilation. Some rooms suffer from aged furnishings and ineffective linens, indicating a need for refurbishment.
Cleanliness and maintenance receive mixed feedback as well. While the hotel is often praised for its clean environment and friendly staff, some guests note areas that need improvement, including outdated furnishings and musty odors in rooms. Despite these issues, the great location and soundproof rooms often leave guests satisfied.
The staff at Ibis Styles Accra Airport consistently receive high praise for their exceptional service and friendliness. Guests highlight the welcoming and professional demeanor of the team, particularly the restaurant staff and receptionists. The courteous and approachable staff significantly enhance the overall guest experience, often compensating for other shortcomings.
The beds at the hotel evoke mixed reactions. While some guests find the beds comfortable, others express dissatisfaction with the firmness and lumpiness of the mattresses, pillows and bed covers. Issues with the cleanliness of the beddings are also noted, suggesting a need for consistent bedding quality.
Overall, Ibis Styles Accra Airport is appreciated for its strategic location, excellent food quality and friendly staff. Although room and cleanliness issues exist, the hotel offers a generally positive experience for travelers, especially those needing convenient airport access.