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Summary of reviewsBest Western Braddock Inn is favorably recognized for its strategic location, being conveniently close to highways, local attractions and natural scenery, which enhances its appeal to travelers and nature enthusiasts alike. Guests appreciate the picturesque setting with a cozy stream and lush greenery around the property, as well as the practical proximity to restaurants, shops, gas stations and colleges.
The breakfast at the hotel receives high praise for its quality, variety and abundance, offering options beyond the usual fare, including hot items and fresh fruit. The pleasant breakfast room and attentive service further enhance the experience, making it a delightful start to the day for many guests.
Rooms at the hotel are generally described as spacious, comfortable and well-equipped with necessary amenities, though reviews indicate areas needing improvement, such as odors, outdated decor and minor maintenance issues. Despite some cleanliness concerns, many find the accommodations satisfying, especially for those valuing proximity to the pool and breakfast facilities.
The staff at Best Western Braddock Inn is consistently commended for their friendliness, professionalism and willingness to assist, contributing greatly to the positive guest experience. However, the free Wi-Fi service receives mixed reviews regarding its reliability and strength.
The fitness center and pool receive mixed feedback. While the gym is appreciated for its spaciousness and equipment, some guests note maintenance issues like broken equipment and non-functional sauna. The pool area is praised for its aesthetics and size but has complaints about water temperature and cleanliness. Families tend to enjoy the hotel, especially its pool area and location near stores and family-oriented amenities.
The beds offer varied experiences with many finding them quite comfortable, while others report issues with older, less comfortable mattresses. Despite these inconsistencies, the hotel still provides good value for a budget-friendly stay with basic amenities and an environment suited for both leisure and business travelers. The business center and facilities receive positive remarks for their utility and cleanliness.
Accessibility also presents a mixed picture. While the availability of ground floor rooms and accessible ramps is appreciated, the absence of an elevator is a notable drawback for guests with mobility impairments, particularly those needing access to higher floors.
In summary, Best Western Braddock Inn offers a scenic and convenient stay with robust amenities and a friendly staff, though it is noted that improvements in cleanliness, modernization and accessibility could further enhance the guest experience.
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