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Summary of reviewsCrisol La Selva is lauded for its serene location, nestled at the foot of the mountains and offering a peaceful retreat near the 'La Ruta del Rec' hiking trail. The hotel enjoys a quiet neighborhood but remains conveniently accessible via major roads, making excursions to nearby destinations like Reus, Tarragona and Salou easy. Guests appreciate its scenic environment and commend the ease of parking, including secure underground options.
Breakfast at the hotel receives mixed reviews with many praising its variety, flavorful options and good value. However, some point out a lack of freshness and organization, as well as noise and cleanliness issues in the breakfast area. Dinner experiences vary with high marks for food quality and value, though some critiques exist regarding menu variety and slow service.
The rooms at Crisol La Selva are generally spacious, clean and modern with comfortable beds and pleasing terraces. However, there's occasional feedback concerning noise disturbances and maintenance issues. Cleanliness is a standout with rooms and common areas consistently well-maintained and the hotel adhering to stringent COVID-19 cleaning standards.
The staff at Crisol La Selva receive high praise for their friendliness, professionalism and attentive service, significantly enhancing the guest experience. Guests often highlight specific team members for their exceptional hospitality. There are mentions of minor staff shortages, but these don’t heavily impact the overall positive sentiment.
WiFi connectivity is a weak point with frequent reports of instability and poor mobile coverage. The pool, however, is well-received for its cleanliness and relaxing atmosphere, though it's seasonal and the number of sunbeds is limited.
The hotel offers versatile parking options, including secure underground parking for a small fee, earning praise for accessibility and convenience. It's also seen as family-friendly with spacious rooms suitable for families, although there is a desire for more flexible child services.
Beds at the hotel are generally appreciated for their size and comfort, although some guests find the mattresses and pillows less satisfactory. Overall, Crisol La Selva meets typical three-star hotel expectations, offering a comfortable and reliable experience with room for improvement in certain areas. The hotel’s accessibility features are commendable, particularly for guests with disabilities. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Single RoomThis air-conditioned room features a TV, free internet access and a private bathroom.
Double RoomThis air-conditioned room features a TV, free internet access and a private bathroom.
Suite RoomThis spacious, air-conditioned suite features a lounge with a sofa bed, TV and free internet access . There is a terrace and a private bathroom.
Triple RoomFeaturing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room features air conditioning. The unit has 3 beds.
Guest Reviews
7.8
Good
Location
Located in a serene setting, Crisol La Selva offers a peaceful escape at the foot of the mountains with its proximity to the 'La Ruta del Rec' trail providing excellent hiking opportunities. Nestled in a quiet neighborhood away from the busy city life, the hotel is still conveniently close to major roads like the A7 and within easy reach of key destinations such as Reus, Tarragona and Salou. Guests appreciate the beautiful, scenic environment and note that the area is wonderful for excursions without needing a car. This makes it an ideal spot for visitors looking to explore the region or spend a day at nearby attractions like Port Aventura.
The hotel’s location on the outskirts of La Selva del Camp contributes to its tranquility, offering a calm atmosphere with picturesque views and peaceful surroundings. Despite being slightly removed, it is just a short walk to the village center, making it easily accessible for those who wish to explore local amenities. Reviews highlight the ease of parking and the secure underground parking available for guests.
Overall, the location is celebrated for its exceptional quietness and convenience, offering both a retreat from urban noise and the chance to enjoy the local town’s charm. The welcoming staff, comfortable accommodations and good value for money enhance the overall experience, making Crisol La Selva a commendable choice for travelers seeking both relaxation and accessibility.
Breakfast
The breakfast experience at Crisol La Selva hotel receives mixed feedback from its guests. On the positive side, many reviews highlight the breakfast as very good with plentiful and varied options that cater to both sweet and savory preferences. Several guests noted the breakfast as abundant and fairly reasonable in price with some mentioning specific details such as very good croissants and impressive coffee. The buffet breakfast is often described as complete with a wide array of products and a general consensus that it suits all tastes.
However, there are areas for improvement. Some guests felt that the breakfast lacked variety and fresh options such as vegetables. Others pointed out issues with the buffet setup, including disorganization, cleanliness concerns and items being cold or of low quality. The breakfast room was occasionally described as noisy and untidy and there were comments about the unavailability of certain items and a long wait for the coffee machine. Opening hours starting at 8am also received criticism from guests who needed an earlier meal.
In sum, while the hotel's breakfast offerings are praised for their variety and completeness by many, there is room for improvement in freshness, variety and overall service to ensure a consistent quality experience.
Dinner
Dining at Crisol La Selva offers a mixed experience, primarily noted for its moments of culinary excellence juxtaposed with some limitations. Many guests found the dinner to be a highlight, describing the food as excellent, wonderful and of high quality. The menu often received commendations for its delicious main courses and desserts and some guests mentioned that two of their dinners were particularly outstanding. Additionally, the hotel’s restaurant was praised for providing good value for money with some enjoying the menu offered at €16 per person.
However, there are certain drawbacks to be mindful of. Several guests pointed out that the dinner menu lacked variety with some even finding the offerings very basic or the daily menu disappointing. Additionally, service was often slow, which negatively affected the dining experience for some. The restaurant also has limited operating days and times, leading to instances where guests found it impossible to have dinner or even a snack on certain days.
Moreover, the hotel’s dining choices are described as very limited overall with only snacks available at times and no dining service was available at night on a few occasions. In short, while the quality of food can be excellent at Crisol La Selva, inconsistencies in availability, menu variety and service speed can make the dining experience hit-or-miss.
Rooms
Crisol La Selva offers a diverse array of rooms that earn mixed reviews from guests. Positively, many guests appreciate the spaciousness and cleanliness of the rooms. Some highlight the comfort of the beds and the quality of the suite rooms, which are described as large, well-distributed and featuring king-sized beds. Many praise the modern, renovated interiors and the pleasant terraces with good views. Guests frequently mention the rooms being quiet and perfect for a comfortable stay with daily cleaning and decent facilities.
On the downside, some rooms face issues like insufficient soundproofing, leading to noise disturbances. There are also mentions of maintenance needs, such as malfunctioning air conditioning, old mattresses and bathrooms with mold or broken doors. Several guests note that the room amenities are basic, lacking extras like refrigerators or additional bed linen. Some rooms also seem small with comments on thin pillows and minimal decoration. Despite these drawbacks, many guests still found their stay pleasant due to the overall cleanliness and room size.
Beds
Crisol La Selva offers an array of bed options that generally receive positive feedback from guests. Many reviews highlight the size and comfort of the beds, often emphasizing their large and spacious nature. Descriptions such as "comfortable bed" and "very large and comfortable bed" are commonly mentioned, suggesting that guests frequently enjoy a restful sleep.
The majority of guests appreciate the overall comfort level, noting beds as "super comfortable" with good mattresses. This adds a sense of satisfaction, particularly for travelers looking for a good night's sleep. The beds are also described as "huge" and "grand," indicating that the rooms can accommodate guests who prefer or need larger sleeping arrangements.
However, there are some mixed reviews concerning the mattresses and pillows. A few guests felt that the mattresses were hard and others noted issues with springs making beds uncomfortable. Additionally, the cushions and pillows received some criticism for being too thin or uncomfortable, which might affect the sleeping experience for some.
Despite these occasional drawbacks, the general consensus leans towards a positive experience with the beds at Crisol La Selva, making it a favorable option for guests who prioritize a comfortable and spacious bed during their stay.
Cleanliness
Crisol La Selva has garnered extensive praise for its impeccable cleanliness, as evidenced by numerous guest reviews. The rooms are frequently highlighted as very clean, spacious and well-maintained with many guests noting that they are cleaned daily. The accommodation is described as spotless and both the rooms and common areas are commended for their cleanliness. Guests particularly appreciate the clean and comfortable rooms, which often come with modern renovations. Additionally, the hotel's commitment to COVID-19 cleaning standards and visible hygiene measures has also been praised. Despite some minor issues with specific areas like bathroom mold and dirty windows, the overall perception remains exceptionally positive. Clean facilities, well-maintained spaces and efficient daily housekeeping contribute to a consistently clean environment that enhances the stay for many guests.
Staff
Crisol La Selva is widely praised for its outstanding staff, whose friendliness and professionalism stand out in guest reviews. Guests consistently highlight the warm and efficient service provided by both the reception and restaurant staff. Key team members such as Miriam and Jorge receive special mentions for their exceptional attentiveness and charm.
Visitors appreciate the personal treatment they receive, describing the staff as super friendly, polite and always ready to help. The reception staff frequently earn accolades for their kindness, attentiveness and prompt problem-solving abilities. This high level of customer service ensures that guests feel genuinely welcomed and well-cared for throughout their stay.
Though there were occasional mentions of staff shortages, it did not significantly detract from the overall positive experiences reported by guests. The attention to detail and the personal touches provided by the team help create a relaxed and inviting atmosphere, making Crisol La Selva a memorable choice for travelers seeking friendly and professional service.
Wi-Fi
Guests at Crisol La Selva have shared mixed feedback about the quality of the hotel's WiFi. While some have praised the WiFi as being fast with no issues, particularly noting good connectivity in the rooms, many others have experienced significant problems. Reports indicate that the WiFi often doesn't work properly, is unstable and in some cases, doesn't work at all, especially in specific rooms like room 225. Furthermore, overall mobile coverage in the hotel appears to be insufficient. Despite the positive remarks from some guests, the consensus leans towards frequent dissatisfaction with the hotel’s internet reliability.
Pool
Crisol La Selva's pool area consistently receives positive feedback from guests, particularly for its well-maintained condition and appeal. It is an outdoor pool, often described as small but more than sufficient for visitor needs. The pool's cleanliness and beautiful views enhance the overall experience, providing a pleasant environment for swimmers. Guests appreciate the relaxing atmosphere with some noting the joy of swimming without overcrowding.
However, potential users should be aware that the pool's availability is seasonal, typically unused during winter months and occasionally closed for maintenance. The limited number of sunbeds (only seven) and the occasional disturbance from children might affect the experience for some guests. Despite these minor issues, the pool remains a valued feature, contributing to a comfortable and relaxing stay at the hotel.
Parking
Crisol La Selva offers a variety of parking options that cater to different needs. Guests have mentioned that parking is convenient and there is both free and paid parking available. The hotel provides easy-to-find parking spaces inside the premises, including a secure underground garage for a small fee of 5 Euros per night. Motorcycle parking is also accommodated for the same price. Those looking for free alternatives can opt for the open parking options provided by the hotel. While the parking area is sometimes small and could be full, making reservations for parking spots ensures availability. Overall, the parking arrangements at Crisol La Selva are praised for being accessible and versatile, providing peace of mind for travelers.
Family
Crisol La Selva emerges as a good choice for those traveling with children. The hotel is notably family-friendly, featuring quiet surroundings and spacious rooms that are well-suited for families. Many reviews highlight the ample room space, which accommodates families comfortably and the availability of rooms adapted for kids. The property's set-up is praised for its ability to cater to family needs, making it a good place for families with children to stay.
However, the reviews also indicate that some aspects could be improved. The child service at the hotel appears to be somewhat inflexible and there is no option for an extra bed, which can necessitate booking an additional room, incurring extra charges. Some guests noted that the walls of the rooms are rather thin, which might be a consideration for those sensitive to noise. Overall, Crisol La Selva provides a pleasant and accommodating environment for families, though it appears there is room for improvement in a few areas.
3 Star
Crisol La Selva is a hotel that aligns well with the typical expectations of a three-star establishment. It offers sufficient facilities and services that cater to the needs of guests looking for a comfortable stay without any pretensions. The hotel maintains a standard that is generally expected from a 3-star rating, though some aspects of maintenance might not fully meet every three-star benchmark. Nonetheless, it delivers a very correct and suitable experience for its category, including a breakfast that fits well within these standards. Overall, Crisol La Selva provides what one would anticipate from a three-star hotel, ensuring a satisfactory stay for its guests.
Accessible
Crisol La Selva demonstrates a strong commitment to accessibility for guests with disabilities. The hotel offers ramps and facilities that cater to wheelchair users, ensuring easy access throughout the property. Parking arrangements are particularly accommodating with an indoor garage that is accessible 24/7 and offers an adjustable parking fee. Additionally, half of the rooms are conveniently situated on the ground floor, further simplifying access. While some reviews mention that the rooms are not sufficiently insulated, the overall accessibility features like handicap-accessible amenities and easy parking setup make it a favorable choice for guests with special mobility needs.
Outdoor Pool
Crisol La Selva features an outdoor pool that has garnered positive feedback from guests for its pleasant and enjoyable atmosphere. Despite its smaller size, the pool is described as being clean, well-maintained and good-sized, making it a charming spot for relaxation. The pool area is often noted as pleasant and well kept with amenities such as drink service and hammocks for added comfort. Some guests appreciated that the pool wasn’t overcrowded during their stay, even in the peak summer season. The pool, integrated smoothly into the hotel's facilities, offers a refreshing retreat, particularly during warmer months. However, it's worth noting that the number of sunbeds is limited, which could be a consideration for those planning to spend a lot of time poolside. Overall, the outdoor pool at Crisol La Selva stands out as a positive feature for guests seeking a clean and enjoyable swimming experience.
Yes, Crisol La Selva has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Crisol La Selva.
No, Crisol La Selva doesn't allow dogs.
No, parking facilities aren't available at Crisol La Selva.