5-Star HotelA year-round destination, near to some of the top skiing areas in the Western Alps, this 5 star hotel features rooms with a view and a terrace, an inviting spa and a delightful restaurant.
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Summary of reviews related to the '5 Star' categoryRelais Mont Blanc Hotel & Spa presents a blend of charm and luxury that comes with mixed experiences. The recent change in management seems to have significantly enhanced overall guest satisfaction, indicating a positive shift from past discrepancies. Many guests praise the stunning rooms, particularly noting the incredible comfort of the beds and the exceptional quality of breakfast. The breakfast stands out as a highlight with an à la carte menu and a high-quality buffet, reportedly featuring in-house kitchen creations.
However, the dining experience at the hotel's restaurant does not live up to the same standards, with criticisms regarding service, quality, and value for money. The spa is seen as satisfactory but falls short of the expectations set by a 5-star designation, made more frustrating by the lack of basic amenities such as available swimwear for guests. Some guests have also commented on the lack of soundproofing in rooms and the unexpectedly cold temperatures in common areas, detracting from what they expected of a 5-star environment.
Despite these setbacks, there are guests who feel that certain aspects of service and the overall hotel atmosphere do attest to its 5-star status, particularly the attentive customer service which has impressed those with high expectations. Overall, while there are shortcomings to address, Relais Mont Blanc Hotel & Spa offers elements of luxury and comfort that provide a mostly positive experience for guests.
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