Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port
La Rochelle
46.15619300,
-1.15443500
,
4, Place De La Chaîne Et 3 Rue Saint-jean Du Perot
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Summary of reviewsMaisons du Monde Hôtel & Suites - La Rochelle Vieux Port enjoys a distinctive presence in La Rochelle due to its exceptional location. Nestled in the heart of the historic old port, guests benefit from its immediate access to major attractions, restaurants and vibrant nightlife. The hotel's proximity to iconic landmarks, such as the towers of La Rochelle and the picturesque harbor, provides guests with stunning views and an immersive city experience. The convenience of nearby public parking further enhances its appeal for those traveling by car.
The hotel impresses with its stylish decor and comfortable accommodations, making it an ideal choice for various activities, from dining and sightseeing to enjoying the local ambiance. The breakfast buffet is highly praised for its quality, variety and presentation, featuring local and homemade products, including delicious pastries and freshly made omelettes. These elements, combined with a stylish and welcoming breakfast setting, contribute to a superb start to the day for many guests.
While the hotel does not offer an extensive dinner service, its prime location near a rich array of exceptional restaurants and bistros compensates for this. Guests find abundant dining options just steps away, ensuring diverse culinary experiences.
Rooms at the hotel are noted for their beautiful, stylish decor and cozy ambiance. Guests appreciate the modern touches and functional equipment with higher-category rooms like family rooms and suites offering spaciousness and comfort. However, some standard and deluxe rooms may feel cramped with issues like small bathrooms, poor soundproofing and occasional cleanliness lapses being mentioned.
Cleanliness receives mixed reviews. Many guests find the hotel exceptionally clean and well-maintained, but some experience inconsistencies in cleaning services. Nonetheless, the stylish decor and prime location often help mitigate these concerns.
The staff at the hotel are frequently commended for their exceptional service and hospitality. Guests appreciate the team's kindness, attentiveness and professionalism with reception staff notably enhancing the overall experience.
WiFi service receives mixed feedback. While some guests report good connectivity, others encounter weak or inconsistent signals, impacting their online activities.
The hotel is suitable for family vacations, offering spacious family rooms, a friendly atmosphere and amenities tailored to children. The strategic location close to city parking and attractions makes it practical for families.
The surrounding nightlife is vibrant with numerous bars, restaurants and entertainment options nearby. While this makes for an engaging evening scene, it may result in nighttime noise that could disturb those seeking tranquility.
Beds at the hotel are highly praised for their exceptional comfort, contributing to restful stays. The high-quality bedding and mattresses ensure a good night's sleep for most guests.
In summary, Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port stands out for its unbeatable location, stylish decor, comfortable accommodations and exceptional staff. While it boasts many positive attributes, some shortcomings in room size, cleanliness consistency and WiFi connectivity suggest areas for improvement to fully align with four-star expectations.
Categories
The hotel impresses with its stylish decor and comfortable accommodations, making it an ideal choice for various activities, from dining and sightseeing to enjoying the local ambiance. The breakfast buffet is highly praised for its quality, variety and presentation, featuring local and homemade products, including delicious pastries and freshly made omelettes. These elements, combined with a stylish and welcoming breakfast setting, contribute to a superb start to the day for many guests.
While the hotel does not offer an extensive dinner service, its prime location near a rich array of exceptional restaurants and bistros compensates for this. Guests find abundant dining options just steps away, ensuring diverse culinary experiences.
Rooms at the hotel are noted for their beautiful, stylish decor and cozy ambiance. Guests appreciate the modern touches and functional equipment with higher-category rooms like family rooms and suites offering spaciousness and comfort. However, some standard and deluxe rooms may feel cramped with issues like small bathrooms, poor soundproofing and occasional cleanliness lapses being mentioned.
Cleanliness receives mixed reviews. Many guests find the hotel exceptionally clean and well-maintained, but some experience inconsistencies in cleaning services. Nonetheless, the stylish decor and prime location often help mitigate these concerns.
The staff at the hotel are frequently commended for their exceptional service and hospitality. Guests appreciate the team's kindness, attentiveness and professionalism with reception staff notably enhancing the overall experience.
WiFi service receives mixed feedback. While some guests report good connectivity, others encounter weak or inconsistent signals, impacting their online activities.
The hotel is suitable for family vacations, offering spacious family rooms, a friendly atmosphere and amenities tailored to children. The strategic location close to city parking and attractions makes it practical for families.
The surrounding nightlife is vibrant with numerous bars, restaurants and entertainment options nearby. While this makes for an engaging evening scene, it may result in nighttime noise that could disturb those seeking tranquility.
Beds at the hotel are highly praised for their exceptional comfort, contributing to restful stays. The high-quality bedding and mattresses ensure a good night's sleep for most guests.
In summary, Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port stands out for its unbeatable location, stylish decor, comfortable accommodations and exceptional staff. While it boasts many positive attributes, some shortcomings in room size, cleanliness consistency and WiFi connectivity suggest areas for improvement to fully align with four-star expectations.
Hotel Taking Steps Towards Sustainability
This hotel is committed to responsible tourism, evidenced by its Clef Verte (Green Key) label and a 'B' environmental rating. It focuses on reducing its environmental footprint by using a significant proportion of organic and eco-labelled products and maintaining lower water and energy consumption. The hotel also supports local partners for its products and actively combats food waste through partnerships.
Hotel for Honeymoon
Located in the heart of La Rochelle, this hotel offers a natural theme and a wellness-focused environment. Its central location and unique style provide a romantic and convenient base for exploring the city.
Family Friendly Hotel
The hotel offers family rooms that can sleep up to four guests. There are multiple styles of rooms to choose from, making it a unique experience. It is located in the Old Port, which is close to many attractions.
Dog Friendly Hotel
This hotel provides a welcoming environment for dogs, offering a pet-friendly atmosphere. It provides amenities such as bowls for dogs, making it convenient for pet owners. The terraces are pet-friendly.
Romantic Hotel
Located in the heart of La Rochelle's old port, this hotel offers stylish suites and a convenient location for exploring the city. The unique design and comfortable accommodations create a romantic setting.
Hotel near Nightlife Spots
Located in the heart of the Old Port of La Rochelle, this hotel is surrounded by numerous bars, pubs, and restaurants, making it ideal for nightlife enthusiasts. Its central location provides easy access to the city's vibrant evening scene.
Business Hotel
This hotel is situated in La Rochelle's Old Port and offers a business center. Its central location and business facilities make it suitable for business travelers.
Accessible Hotel
This hotel is listed as an accessible hotel on multiple booking platforms. Its central location in the Vieux Port provides convenient access to the city's attractions.
4-Star Hotel
This hotel is located near the entertainment district and the miniature Mini Golf du Mail La Rochelle. It's known for its great location and easy access to top attractions.
Guest Reviews
Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port boasts an exceptional location that positions it as a prime choice for visitors eager to explore La Rochelle. Situated right in the heart of the historic old port, the hotel offers guests immediate access to the city's major attractions, bustling restaurants and vibrant nightlife, all within walking distance. Guests frequently highlight the hotel's proximity to the iconic towers of La Rochelle and the picturesque harbor, which provide stunning views directly from the rooms.
The central location ensures that everything is within easy reach, from the charming old town lanes to the popular seaside promenade. Public parking is conveniently close, making it easy for those arriving by car. With its superb harbor vistas and easy accessibility to the city's main points of interest, Maisons du Monde Hôtel & Suites stands out for its unbeatable geographic setting.
The hotel itself is noted for its stylish decor and comfortable accommodations, aligning perfectly with its prime location. Whether visiting for dining, sightseeing or simply enjoying the local ambiance, guests find the setting of Maisons du Monde Hôtel & Suites ideal for a delightful stay in La Rochelle.
The breakfast at Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port receives high praise from guests. Most reviewers commend the quality, variety and presentation of the breakfast buffet, often describing it as excellent, superb and even the best they've experienced in France. The use of local, high-quality and homemade products is frequently noted with particular mentions of delicious pastries, freshly squeezed juice and the option to order freshly made omelettes. The breakfast setting is also appreciated, being described as welcoming and stylish, adding to the overall positive experience.
Guests enjoy a wide selection of food that caters to various tastes, including both savory and sweet options. The breakfast is characterized as plentiful, generous and a comprehensive start to the day, often exceeding expectations. Despite a few criticisms regarding price and occasional organizational issues, the overall sentiment remains highly favorable. The attentive and friendly staff also enhance the breakfast experience, making it a highlight of many guests' stays.
'Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port' benefits greatly from its prime location in a bustling neighborhood, rich with an array of exceptional restaurants and bistros just a stone's throw away. The hotel is conveniently close to the port, making it easy for guests to explore and enjoy a variety of dining options right outside their door.
Although the breakfast offered at the hotel is extensive and highly praised for its quality, some guests have noted that it comes with a hefty price tag. Overall, while on-site dining options may have limitations, the local culinary landscape more than compensates, providing guests with an abundance of nearby choices to suit diverse tastes and preferences.
The rooms at Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port have received a variety of feedback from guests, highlighting both the positive and less favorable aspects. The hotel is praised for its beautifully decorated, stylish and clean rooms. Many guests appreciated the modern decor and functional equipment within the rooms, describing them as cozy, chic and welcoming. Comfort is a recurrent positive trait with attention to the quality of bedding and large, spacious rooms, especially in higher categories like family rooms and suites. Guests also acknowledged the pleasant ambiance created by the tastefully decorated interiors and found the rooms well-maintained.
On the other hand, a significant number of reviews noted that many standard and deluxe rooms are smaller than expected, often cramped with limited space for personal belongings. Some bathrooms are described as excessively small, lacking practical storage and proper ventilation. Instances of poor soundproofing were also common with guests reporting noise from hallways and neighboring rooms influencing their overall comfort. Additionally, issues with room cleanliness, poor furniture condition and inconsistent amenities distribution, such as missing toiletries or non-functioning electronics like bedside lights and TVs, were occasionally mentioned. Despite these drawbacks, the hotel's excellent location and harbor views were consistently celebrated. Overall, the decor and size discrepancies seem to affect guests' experiences in an otherwise charming and well-situated establishment.
Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port is a haven for those prioritizing sleep comfort during their travels. Guests frequently praise the hotel for its exceptionally comfortable beds and high-quality bedding. The king-size beds and large double beds stand out as being particularly cozy, ensuring a good night's sleep. Many reviewers highlight the quality of the mattresses and bedding, describing them as top-notch, sumptuous and impeccable. Comfort seems to be a consistent theme throughout the feedback with numerous mentions of the bedding being very comfortable and the beds incredibly comfortable.
While most guests speak highly of their restful experiences, there are occasional remarks on the pillows being too soft and some beds not meeting everyone's comfort needs. However, these are outliers in an overall sea of positive impressions. The attention to comfort in the rooms, combined with the hotel's beautiful location in the center of the old harbor, makes Maisons du Monde Hôtel & Suites a compelling choice for travelers seeking both style and restfulness.
'Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port' leaves a mixed impression when it comes to cleanliness. Many guests found the hotel to be exceptionally clean, praising the spotless rooms, immaculate common areas and well-maintained interiors. Guests frequently described the rooms as clean, modern and welcoming with the overall aesthetic contributing positively to their stay. The cleanliness of the hotel was often highlighted as a strong point with some describing it as exemplary.
However, not all reviews were glowing. Several guests mentioned inconsistencies in the cleaning service. Issues ranged from minor oversights like dust and streaks on mirrors to more significant lapses such as dirty towels, unemptied trash bins and the discovery of items left from previous guests. Complaints about dirty carpets, neglected bathroom fixtures and incomplete room cleanings were also noted.
Despite these drawbacks, the staff's professionalism and friendliness were commonly appreciated, which contributed to a generally pleasant experience. It seems the hotel's stylish decor and prime location often helped to mitigate some of the negative aspects related to cleanliness.
Overall, while 'Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port' is generally clean and inviting, attention to consistent and thorough cleaning practices could enhance guest satisfaction further.
The staff at Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port receive high praise from guests for their exceptional service and hospitality. Reviews frequently highlight the team's kindness, attentiveness and professionalism. Staff members, including receptionists like Emy, Anuk and Katherine, are described as warm, welcoming and accommodating. Guests appreciate the friendly and helpful nature of the team with many remarking on their willingness to provide useful recommendations for local dining and sightseeing.
The reception staff, in particular, are often noted for their efficiency and pleasant demeanor, enhancing the overall guest experience from check-in to check-out. Though a few guests mentioned minor issues with friendliness at reception, the overwhelming sentiment is one of satisfaction and gratitude for the courteous and considerate service received.
Personal touches, such as friendly greetings and prompt assistance, contribute to a highly pleasant stay. The night watchman and other team members are also recognized for their competence and responsiveness. Overall, the consistent mention of friendly, helpful and professional staff indicates a strong commitment to guest satisfaction at this property.
The Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port has received mixed reviews regarding its WiFi service. While some guests noted that the WiFi worked well and was good quality, allowing for tasks such as online meetings, many others reported experiencing issues. Common complaints include weak or faulty connections, difficulty connecting and frequent outages. Others noted that the WiFi was slow or not very strong with some indicating that it only functioned in specific areas of the hotel. Despite these concerns, the hotel was praised for its great location, comfortable rooms and professional, friendly staff, creating an overall pleasant stay for most guests.
Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port emerges as a suitable destination for family vacations, offering a variety of amenities tailored to children and parents alike. The hotel receives commendation for spacious and comfortable family rooms, featuring Queen size beds and sofa beds that ensure a good night's sleep for both adults and kids. Many guests highlight the generous size of these family rooms, making them ideal for accommodating everyone comfortably.
Families appreciate the cheerful, friendly and welcoming reception staff, who enhance the overall pleasant stay experience. Additionally, the availability of board games and books in the lobby adds to the family-friendly atmosphere, providing entertainment options for children. Despite some minor issues such as the absence of a fridge in the family rooms and small challenges navigating the elevators and stairs, the overall feedback is positive.
The hotel's strategic location close to city parking, shops and other attractions is another plus, making it a practical choice for families wanting to explore La Rochelle. The hotel environment is described as friendly and perfectly suited for family stays, ensuring that both parents and children are well taken care of.
The nightlife around Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port is vibrant and bustling, offering guests a dynamic evening scene. Being located right on the old port, the hotel provides superb views and positions visitors at the heart of La Rochelle's energetic atmosphere. The proximity to numerous bars, restaurants and shops makes it an ideal spot for those looking to explore the city center nightlife. This bustling area ensures that guests are only a short walk away from the finest dining and entertainment options.
However, this prime location comes with its share of noise. Nightlife enthusiasts will revel in the lively street musicians serenading until midnight and the pulsating beats of the neighborhood until the early hours. The busy pedestrian streets host activities and music that often continue until 2 a.m., contributing to a constant hum of background noise. While the hustle and bustle might delight those seeking an engaging night out, it can be quite loud for those looking for tranquility.
In summary, Maisons du Monde Hôtel & Suites offers an exceptional location for guests eager to immerse themselves in La Rochelle's nightlife. The abundance of nearby eateries and bars ensures a memorable stay, though the vibrant surroundings may result in some nighttime noise.
'Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port' generally presents itself as a charming hotel with a four-star ambiance and consistent comfort level that aligns with its category. Nevertheless, numerous reviews highlight that the hotel does not meet the expectations of a four-star rating in several aspects, such as cleanliness, service quality and amenities.
Guests frequently mention that the facilities and services offered do not justify the four-star classification. The bathroom lacks sample products and some rooms are missing essentials like a mini-bar or even standard items like fresh-squeezed juice for breakfast. Cleanliness is a recurring issue with complaints about the general hygiene of the rooms and specific details like revolting toilet seats and the need for a freshening up to meet the expected standards.
Service deficiencies are also noted, including underwhelming and inconsistent room service, a lack of communication from staff and breakfast amenities that fall short of high-class expectations. Though some praise the breakfast offerings, others find it comparable to a three-star hotel rather than a four-star.
Despite some positive remarks on value and specific instances where problems were promptly addressed (such as fixing carpets), the overall sentiment is that of disappointment. The hotel does not consistently deliver the quality and luxury expected from a four-star establishment with several comments suggesting it might be better ranked as a strong three-star hotel instead.
Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port receives praise for its suitability for business travelers. Guests frequently highlight the hotel's good business facilities and services tailored to professionals. The property is described as an ideal venue for business conferences and short business trips with several guests noting they would have gladly extended their stays if given the opportunity.
The hotel offers a dining room that can double as a co-working space and various work zones are available, ensuring a productive environment. The meeting room is notably well-equipped, meeting the standards expected for business meetings. Additionally, the location is particularly convenient for business travel with good access and a quiet atmosphere conducive to work.
Customer service receives commendations for meeting business meeting standards and helpful information is provided for practical concerns such as parking. While the hotel is business-oriented, it is not limited exclusively to professionals and can also accommodate leisure stays. Overall, the combination of well-thought-out amenities and supportive service makes it a strong choice for business needs.
Maisons du Monde Hôtel & Suites in La Rochelle Vieux Port offers a mix of accessibility features for guests with disabilities. One of its strengths is the easily accessible and conveniently managed public parking lot nearby, which is particularly helpful for those with mobility issues. The strategic location of the hotel also makes it easily walkable and accessible by bike.
Rooms are spacious and some accommodations are thoughtfully designed to cater to people with reduced mobility, including accessible kitchens for breakfast and the provision of shower chairs. The hotel's staff is notably helpful and responsive to the needs of guests requiring additional assistance.
However, there are some challenges. The frequent elevator breakdowns present considerable inconvenience for guests who rely on it and the presence of steps on every floor further complicates accessibility. Additionally, there is no option to approach the hotel directly by car, which can be problematic for some. Bathrooms lack certain low-level accessories like shelves and mirrors, which aren't well-positioned for all guests. Navigating the hotel with a wheelchair also proves difficult at times.
Despite these issues, the hotel makes a sincere effort to accommodate guests with reduced mobility, underscoring the importance of commitment to inclusivity in the hospitality industry.
The Maisons du Monde Hôtel & Suites in La Rochelle Vieux Port appears to be an ideal destination for couples seeking a romantic escape. Guests have praised the hotel's romantic setting, noting its calm and serene ambiance which provides a quiet oasis away from the bustling tourist areas. The hotel’s cosy and chic rooms are described as perfect for a romantic getaway, featuring decorations that inspire and create a lovely atmosphere. Spacious rooms often come with views and terraces, adding to the romantic experience with many guests highlighting the picturesque, charming and intimate locale. La Rochelle itself is portrayed as a charming and romantic area, making this hotel a top recommendation for a romantic evening or a memorable couples' retreat.
Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port offers a welcoming environment for guests traveling with their dogs. The hotel accepts dogs and there is a notable pet-friendly atmosphere. Guests appreciated that their dogs were allowed and mentioned that staying with their small dogs was easy. The hotel goes the extra mile by providing amenities such as bowls for dogs, making it convenient for pet owners. The terraces are pet-friendly, allowing guests to bring their pets along. Additionally, the hotel's location is advantageous for guests with pets. However, while dogs are welcomed, there is no extensive information provided about specific dog-friendly services beyond these points.
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Location
The central location ensures that everything is within easy reach, from the charming old town lanes to the popular seaside promenade. Public parking is conveniently close, making it easy for those arriving by car. With its superb harbor vistas and easy accessibility to the city's main points of interest, Maisons du Monde Hôtel & Suites stands out for its unbeatable geographic setting.
The hotel itself is noted for its stylish decor and comfortable accommodations, aligning perfectly with its prime location. Whether visiting for dining, sightseeing or simply enjoying the local ambiance, guests find the setting of Maisons du Monde Hôtel & Suites ideal for a delightful stay in La Rochelle.
Breakfast
Guests enjoy a wide selection of food that caters to various tastes, including both savory and sweet options. The breakfast is characterized as plentiful, generous and a comprehensive start to the day, often exceeding expectations. Despite a few criticisms regarding price and occasional organizational issues, the overall sentiment remains highly favorable. The attentive and friendly staff also enhance the breakfast experience, making it a highlight of many guests' stays.
Dinner
Although the breakfast offered at the hotel is extensive and highly praised for its quality, some guests have noted that it comes with a hefty price tag. Overall, while on-site dining options may have limitations, the local culinary landscape more than compensates, providing guests with an abundance of nearby choices to suit diverse tastes and preferences.
Rooms
On the other hand, a significant number of reviews noted that many standard and deluxe rooms are smaller than expected, often cramped with limited space for personal belongings. Some bathrooms are described as excessively small, lacking practical storage and proper ventilation. Instances of poor soundproofing were also common with guests reporting noise from hallways and neighboring rooms influencing their overall comfort. Additionally, issues with room cleanliness, poor furniture condition and inconsistent amenities distribution, such as missing toiletries or non-functioning electronics like bedside lights and TVs, were occasionally mentioned. Despite these drawbacks, the hotel's excellent location and harbor views were consistently celebrated. Overall, the decor and size discrepancies seem to affect guests' experiences in an otherwise charming and well-situated establishment.
Beds
While most guests speak highly of their restful experiences, there are occasional remarks on the pillows being too soft and some beds not meeting everyone's comfort needs. However, these are outliers in an overall sea of positive impressions. The attention to comfort in the rooms, combined with the hotel's beautiful location in the center of the old harbor, makes Maisons du Monde Hôtel & Suites a compelling choice for travelers seeking both style and restfulness.
Cleanliness
However, not all reviews were glowing. Several guests mentioned inconsistencies in the cleaning service. Issues ranged from minor oversights like dust and streaks on mirrors to more significant lapses such as dirty towels, unemptied trash bins and the discovery of items left from previous guests. Complaints about dirty carpets, neglected bathroom fixtures and incomplete room cleanings were also noted.
Despite these drawbacks, the staff's professionalism and friendliness were commonly appreciated, which contributed to a generally pleasant experience. It seems the hotel's stylish decor and prime location often helped to mitigate some of the negative aspects related to cleanliness.
Overall, while 'Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port' is generally clean and inviting, attention to consistent and thorough cleaning practices could enhance guest satisfaction further.
Staff
The reception staff, in particular, are often noted for their efficiency and pleasant demeanor, enhancing the overall guest experience from check-in to check-out. Though a few guests mentioned minor issues with friendliness at reception, the overwhelming sentiment is one of satisfaction and gratitude for the courteous and considerate service received.
Personal touches, such as friendly greetings and prompt assistance, contribute to a highly pleasant stay. The night watchman and other team members are also recognized for their competence and responsiveness. Overall, the consistent mention of friendly, helpful and professional staff indicates a strong commitment to guest satisfaction at this property.
Wi-Fi
Family
Families appreciate the cheerful, friendly and welcoming reception staff, who enhance the overall pleasant stay experience. Additionally, the availability of board games and books in the lobby adds to the family-friendly atmosphere, providing entertainment options for children. Despite some minor issues such as the absence of a fridge in the family rooms and small challenges navigating the elevators and stairs, the overall feedback is positive.
The hotel's strategic location close to city parking, shops and other attractions is another plus, making it a practical choice for families wanting to explore La Rochelle. The hotel environment is described as friendly and perfectly suited for family stays, ensuring that both parents and children are well taken care of.
Nightlife
However, this prime location comes with its share of noise. Nightlife enthusiasts will revel in the lively street musicians serenading until midnight and the pulsating beats of the neighborhood until the early hours. The busy pedestrian streets host activities and music that often continue until 2 a.m., contributing to a constant hum of background noise. While the hustle and bustle might delight those seeking an engaging night out, it can be quite loud for those looking for tranquility.
In summary, Maisons du Monde Hôtel & Suites offers an exceptional location for guests eager to immerse themselves in La Rochelle's nightlife. The abundance of nearby eateries and bars ensures a memorable stay, though the vibrant surroundings may result in some nighttime noise.
4 Star
Guests frequently mention that the facilities and services offered do not justify the four-star classification. The bathroom lacks sample products and some rooms are missing essentials like a mini-bar or even standard items like fresh-squeezed juice for breakfast. Cleanliness is a recurring issue with complaints about the general hygiene of the rooms and specific details like revolting toilet seats and the need for a freshening up to meet the expected standards.
Service deficiencies are also noted, including underwhelming and inconsistent room service, a lack of communication from staff and breakfast amenities that fall short of high-class expectations. Though some praise the breakfast offerings, others find it comparable to a three-star hotel rather than a four-star.
Despite some positive remarks on value and specific instances where problems were promptly addressed (such as fixing carpets), the overall sentiment is that of disappointment. The hotel does not consistently deliver the quality and luxury expected from a four-star establishment with several comments suggesting it might be better ranked as a strong three-star hotel instead.
Business
The hotel offers a dining room that can double as a co-working space and various work zones are available, ensuring a productive environment. The meeting room is notably well-equipped, meeting the standards expected for business meetings. Additionally, the location is particularly convenient for business travel with good access and a quiet atmosphere conducive to work.
Customer service receives commendations for meeting business meeting standards and helpful information is provided for practical concerns such as parking. While the hotel is business-oriented, it is not limited exclusively to professionals and can also accommodate leisure stays. Overall, the combination of well-thought-out amenities and supportive service makes it a strong choice for business needs.
Accessible
Rooms are spacious and some accommodations are thoughtfully designed to cater to people with reduced mobility, including accessible kitchens for breakfast and the provision of shower chairs. The hotel's staff is notably helpful and responsive to the needs of guests requiring additional assistance.
However, there are some challenges. The frequent elevator breakdowns present considerable inconvenience for guests who rely on it and the presence of steps on every floor further complicates accessibility. Additionally, there is no option to approach the hotel directly by car, which can be problematic for some. Bathrooms lack certain low-level accessories like shelves and mirrors, which aren't well-positioned for all guests. Navigating the hotel with a wheelchair also proves difficult at times.
Despite these issues, the hotel makes a sincere effort to accommodate guests with reduced mobility, underscoring the importance of commitment to inclusivity in the hospitality industry.
Romantic
Dog Friendly
No, Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port doesn't have any pool.
No, a spa isn't available at Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port.
Yes, Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port welcomes dogs.
No, parking facilities aren't available at Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port.
No, Maisons du Monde Hôtel & Suites - La Rochelle Vieux Port doesn't have a gym.
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