Floreal La Roche-en-Ardenne

La Roche-en-Ardenne 50.17943300, 5.58332900 , Avenue De Villez, 6 (Show on Map)
7.4
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsFloreal La Roche-en-Ardenne, situated in the picturesque Ardennes region, offers an enchanting escape with its idyllic setting along the Ourthe River. Guests appreciate its superb location, which provides easy access to the charming town of La Roche-en-Ardenne, scenic hiking trails and inviting outdoor areas. The lush surroundings, serene river views and well-maintained gardens contribute to the hotel's tranquil ambiance, making it an appealing choice for nature lovers and those seeking relaxation.

Breakfast at the hotel generally receives positive reviews for its delicious and varied options with many guests enjoying the extensive selection and fresh offerings. The occasional addition of items like pancakes enhances the experience, although some felt the breakfast could be more elaborate. Despite these mixed reviews, the morning meal is frequently described as satisfactory and enjoyable.

Dining at the hotel garners mixed opinions. While many guests praise the quality and affordability of the food, including the gourmet elements and Belgian cuisine on offer, others report inconsistencies in meal preparation and service. The brasserie with its charming log decor and the main restaurant are often praised, although some guests experience service challenges, particularly with large groups and during the evening.

Cleanliness is a strong point for Floreal La Roche-en-Ardenne with numerous guests highlighting the spotless condition of the rooms and common areas. The well-maintained environment and attention to hygiene are widely appreciated, even though there are occasional lapses, such as unclean bathrooms or dusty surfaces.

The staff are frequently commended for their friendliness and professionalism, contributing to a welcoming atmosphere. While most guests encounter helpful and courteous personnel, some note occasional unfriendliness and language barriers. Overall, the team is described as going out of their way to ensure a pleasant stay.

Wi-Fi service presents a mixed experience with some guests finding it satisfactory and others facing significant connectivity issues. The inconsistency in internet access, especially in rooms, can be a source of inconvenience.

The pool is a popular feature during the summer months, valued for its cleanliness and family-friendly design. However, its limited availability, early closing times and additional fees can be disappointing for some guests.

A variety of recreational options, including tennis courts, mini-golf and a playground, enhance the family-friendly appeal of the hotel. While the condition of the tennis courts and other facilities could be improved, they still offer enjoyable activities for guests.

Parking facilities at the hotel receive high marks for their convenience and accessibility. The ample, secure parking spaces cater to cars, motorcycles and bicycles, contributing positively to the guest experience.

Overall, Floreal La Roche-en-Ardenne is well-regarded for its beautiful setting, friendly staff and variety of amenities, making it an appealing choice for families and nature enthusiasts seeking a peaceful retreat. Some aspects, such as room modernization and Wi-Fi connectivity, could use attention, but the positive qualities make it a worthwhile destination.
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Family Friendly Resort
The resort's location in La Roche-en-Ardenne provides access to outdoor activities and historical sites, creating a well-rounded family vacation. It offers various amenities suitable for both relaxation and recreation.

Resort with Free Wi-Fi
This resort offers free Wi-Fi in all rooms and public areas, ensuring guests can easily stay connected. It provides a convenient and reliable internet service throughout the property.

Resort with Parking
This resort offers free private parking directly on site, with marked disabled parking spaces. It also provides secured parking for bicycles/motorbikes, coach parking, and electric vehicle charging stations.

Accessible Resort
This hotel has 4 hotel rooms specifically equipped for people with disabilities. Accessibility for persons with reduced mobility is highlighted as a key aspect of their philosophy. The campsite also offers universally accessible sanitary facilities.

Resort with Tennis Courts
This resort has its own tennis court. It also offers a heated outdoor pool and mini-golf course.

Resort with Outdoor Pool
This resort features a large, clean outdoor pool that is child-friendly. It is particularly appreciated during hot weather.

Resort with Heated Pool
As a resort, Floreal La Roche-en-Ardenne is expected to offer well-maintained swimming pool facilities. Resorts often feature heated pools to enhance guest comfort across seasons.

Resort with Swimming Pool

  Heated Pool    Pool Lap Lanes    Outdoor Pool  


Resort with Pool Lap Lanes

Room Types
Single Room This room includes a flat-screen TV, free Wi-Fi and a private bathroom with sink.

Apartment (6 Adults) This apartment includes a TV, free wired internet and a private bathroom with sink. It has a balcony with views of the Ourthe River. Please note that a deposit of EUR 100 per stay is required upon arrival and will be refunded after departure. Guests are kindly requested to note that for the Apartment use of sheets and towels is included in the price. Cleaning products are not provided. Guests must leave the apartment clean and tidy in order to be refunded their deposit.

Family Room (2 Adults + 2 Children) This room includes a flat-screen TV, free Wi-Fi and a private bathroom with sink. Some rooms have stairs. This room can accommodate a maximum of 2 children under 11 years of age.

King Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a seating area, a wardrobe, a dressing room, a high chair for children and a TV with cable channels. The unit has 1 bed.

Premium Quadruple Room This quadruple room has a wardrobe, an electric kettle and a TV with cable channels. The unit has 1 bed.

Guest Reviews
7.4
Good
Location
Nestled within the enchanting region of the Ardennes, Floreal La Roche-en-Ardenne boasts an exceptional location that continues to win the hearts of its guests. The hotel is perfectly situated along the scenic banks of the Ourthe River, surrounded by lush greenery and tranquil landscapes. Its proximity to the charming town of La Roche-en-Ardenne makes it an ideal base for visitors looking to explore both the natural beauty and the cozy village atmosphere.

Guests highlight the convenience of being within walking distance to the town center, passing through a picturesque park that connects them to shops, restaurants and local attractions. This strategic position allows for pleasant strolls by the river and easy access to beautiful hiking trails. The outdoor facilities and the hotel's well-maintained gardens add to the overall appeal, providing a serene and peaceful environment perfect for relaxation.

Ample and free parking options are appreciated and the hotel's geographical location makes it accessible and a great starting point for various excursions. The spacious accommodation and friendly staff have also received positive mentions. Despite some comments on the interior's age, the cleanliness of the premises and comprehensive amenities ensure a comfortable stay.

Overall, the beautiful, idyllic setting of Floreal La Roche-en-Ardenne, combined with its excellent location and delightful surroundings, makes it a standout choice for travelers seeking both convenience and tranquility amidst the beauty of nature.

Breakfast
At Floreal La Roche-en-Ardenne, breakfast experiences varied among guests. Many appreciated the breakfast, highlighting its delicious and extensive options with phrases like "very good breakfast," "delicious and varied," and "impeccable breakfast." There were reports of a "superb breakfast" and "tasty extensive breakfast," with elements such as fresh bread, a wide selection of choices and sufficient quantities being particularly praised. Guests also noted the occasional enjoyment of pancakes and a flexible breakfast time.

However, not all guests were satisfied with some describing the breakfast as "very simple" or "minimalist," lacking hot dishes, variety in bread or adequate replenishment. There were mentions of issues with the quality of the coffee and the overall value for money. Despite these criticisms, the majority found the breakfast service satisfactory with terms like "basic but fine" and "decent" frequently appearing. Overall, while there were some inconsistencies, the breakfast at Floreal La Roche-en-Ardenne was generally viewed positively by many guests.

Dinner
Floreal La Roche-en-Ardenne offers a variety of dining options with mixed reviews from guests. The main restaurant and brasserie are frequently mentioned with many guests praising the good food, reasonable prices and beautiful decor, especially the logs decoration in the brasserie. Guests often highlight the delicious and affordable meals with some appreciating the gourmet aspects of the menu and the quality food served.

However, several reviews note that the dining experience can be inconsistent. Some guests found the food basic and not cooked fresh, while others described it as disappointing and below par. Issues with service, particularly during dinner at the brasserie, were also highlighted with reports of chaotic service and difficulties handling large groups. Limited options for vegetarians and mediocre meals at the tavern were other points of critique.

On a positive note, the breakfast offerings, including bacon and eggs, received commendations, adding to the overall dining experience. The brasserie’s friendly staff and quick bar service were also appreciated. While the main restaurant’s dinner sometimes lacked organization, guests who dined outside on the terrace enjoyed their meals. Although there were some negative experiences, particularly with specific dishes and meal organization, many guests still found the dining at Floreal La Roche-en-Ardenne to offer good value for money and a varied menu reflective of Belgian cuisine.

Rooms
Floreal La Roche-en-Ardenne offers a mixed bag when it comes to its rooms. One of the consistent praises is that the rooms are very clean, described by several guests as tidy and hygienic. The building itself is beautiful and some apartments are spacious and comfortable with modern bathrooms and well-equipped kitchens. On colder days, rooms are praised for being nice and warm.

However, guests have noted several drawbacks. Many rooms are quite small, plain and outdated. The lack of air conditioning makes the rooms very warm and stuffy, especially during hot weather. Simple furnishings and a lack of charm were common points of criticism with some guests mentioning musty smells and poor ventilation. Basic amenities are provided, but some aspects like mattresses, narrow beds and limited power outlets could use improvement.

To sum up, while the cleanliness and some spacious apartments are strong points, the rooms at Floreal La Roche-en-Ardenne could benefit from modernization and better ventilation options.

Beds
The reviews for the beds at Floreal La Roche-en-Ardenne are predominantly negative. Many guests found the beds to be narrow and uncomfortable with some describing them as too soft while others found them too hard. A number of reviews noted that the beds were outdated and in need of renewal, comparing the mattresses to hospital quality and expressing dissatisfaction with sagging or wobbly frames. The narrowness of the beds was a consistent complaint with several guests indicating they were more suited for children than adults. There were also mentions of beds being unstable, moving easily and even instances of broken bed legs. However, a few reviews did mention that the beds were adequate and some guests found the mattresses comfortable, but these positive remarks were in the minority. Overall, the consensus points towards a need for significant improvement in the bed quality at the hotel.

Cleanliness
Floreal La Roche-en-Ardenne provides a varied experience when it comes to cleanliness. While many guests commented on the overall cleanliness and well-maintained environment, some visitors found areas that required more attention. The rooms and apartments were frequently described as very clean, hygienic and even spotless, making many guests feel comfortable and at ease. Common areas like the park and terraces received compliments for their upkeep, offering a pleasant setting for relaxation.

However, the hotel also received feedback pointing to inconsistencies in cleaning standards. Several reviews noted issues like unclean bathrooms, dusty surfaces and the presence of spiderwebs, which detracted from the otherwise positive experiences. Specific concerns included worn-out carpets with stains, dated room furnishings and occasionally neglected housekeeping duties.

Despite these mixed reviews, the hotel's management seemed responsive, as there were mentions of prompt service and friendly staff. Breakfast and other amenities like the pool were appreciated, adding a positive note to the overall experience. Thus, while Floreal La Roche-en-Ardenne has its strengths in cleanliness and service, prospective guests should be aware of the occasional lapses in housekeeping that some previous visitors have experienced.

Staff
At Floreal La Roche-en-Ardenne, the staff generally leave a positive impression among guests. Many highlight the friendly and cooperative demeanor of the hotel's personnel. The welcoming atmosphere at reception is often mentioned with staff being described as cheerful, smiling and extremely helpful. Guests appreciate the multilingual capabilities of the staff, which eases communication for international visitors.

The professionalism and efficiency of the staff, particularly at the front desk, contribute to a smooth check-in and check-out process. Service in the bar, dining area and breakfast room is frequently praised with staff being courteous and accommodating.

However, some reviews indicate inconsistencies in staff behavior. There are instances of unfriendliness and unprofessional conduct, as well as language barriers, particularly with Dutch and English. A few guests noted a lack of supervision and slow service in some areas.

Despite these occasional issues, the overall sentiment reflects a positive and supportive environment, where staff go out of their way to ensure a pleasant stay for guests.

Wi-Fi
At 'Floreal La Roche-en-Ardenne,' guests have had mixed experiences with the Wi-Fi service. Some visitors described their internet connection as good, satisfactory, or even excellent with a few highlighting the convenience of having free Wi-Fi. Positive feedback also included mentions of good internet speed and top connection.

However, a significant number of guests experienced challenges with the Wi-Fi. Many reviews pointed out weak, slow, or sluggish connections. Some guests noted that the Wi-Fi was unreliable and often lost and others faced issues with no internet connection available at all. Specifically, it was mentioned multiple times that there was no Wi-Fi access in the rooms, which was a source of disappointment for some visitors.

Free Wi-Fi is advertised, but several guests reported that the service did not function throughout their stay and some noted it had not been working for an extended period. In summary, while some guests managed to connect and use the Wi-Fi satisfactorily, many faced substantial issues that could affect overall convenience during their stay.

Pool
Floreal La Roche-en-Ardenne offers a mixed experience when it comes to its swimming facilities. The pool, when available, is often described as clean, well-maintained and quite large. Guest reviews highlight that it’s particularly appreciated during hot weather and is considered child-friendly, making it a good option for families. The water is generally warm but occasionally noted to be cold.

However, there are significant drawbacks. The outdoor pool is only open during July and August and often closes early in the day with some guests noting closures as early as 5:30 PM. Access to the pool frequently requires advance reservations and incurs an extra fee, which some visitors were unaware of prior to arrival. Several guests were disappointed to find the pool closed, even during good weather, heatwaves or due to damage such as from floods.

Despite these issues, the presence of a nice playground and overall positive remarks about the pool’s condition and family-friendly atmosphere make it a potentially enjoyable amenity, provided it’s available during one's stay.

Tennis
Floreal La Roche-en-Ardenne features a variety of recreational facilities, including tennis courts, a volleyball field, a soccer field and mini-golf. Guests highlighted the availability of tennis courts, although there were some comments about the courts being pure asphalt and the overall condition not being exceptional. Additionally, it was noted that no organized tennis activities were provided. Beyond tennis, the facility also offers access to a swimming river and a nice pool, adding to the outdoor activities that guests can enjoy. Table tennis is another available option for those seeking indoor sports. Despite some criticisms, the array of sports amenities contributes positively to the guest experience.

Parking
Floreal La Roche-en-Ardenne offers exceptional parking amenities for its guests. The establishment boasts a large, spacious parking lot that accommodates cars and motorcycles alike. Guests appreciate the abundance of parking spaces, many of which are conveniently located right in front of the hotel or apartments, ensuring easy and hassle-free parking. The availability of ample, secure parking for motorcycles and a luxurious storage area for bicycles is a notable plus. Parking is not only free but also safe with plenty of space to meet various needs. Its close proximity to downtown La Roche allows guests the ease of accessing local attractions on foot. Overall, the parking facilities at Floreal La Roche-en-Ardenne are highly regarded, contributing significantly to its positive guest experiences.

Family
Floreal La Roche-en-Ardenne offers a welcoming atmosphere for families, making it an ideal destination for those traveling with children. The hotel is often described as family-friendly and kid-friendly with a variety of activities designed to entertain younger guests.

Guests highlight the playground as a particularly enjoyable feature, providing ample outdoor play space for children. In addition to the playground, the hotel boasts a range of children-centric amenities including a swimming pool and mini golf, ensuring that there is no shortage of fun activities for kids.

While the family rooms are noted for being a bit on the small side, they are still considered nice and suitable for families' needs. However, some guests mention that the downstairs layout can feel cramped. Despite this, the overall experience seems to be very enjoyable for families with many parents appreciating the family atmosphere and accessibility of the hotel.

Floreal La Roche-en-Ardenne appears to be a good choice for holidays with kids, offering a plethora of facilities and outdoor activities to keep young ones entertained, making family trips pleasant and memorable.

Accessible
Floreal La Roche-en-Ardenne receives positive remarks for its accessibility and welcoming atmosphere. Guests noted that the hotel is generally accessible with facilities like elevators aiding those with mobility issues. The ground floor apartments are particularly appreciated by visitors who have difficulties with stairs. The hotel's accessible pool and motorcycle-friendly premises are additional bonuses, making it a versatile place for different types of travelers. Moreover, its prime location allows easy access to the city center, both by foot and by car.

However, it's important to mention that some difficulties were highlighted. Specifically, rooms can be challenging for wheelchair users to access. Despite these concerns, the hotel offers good overall accessibility, rendering it a commendable choice for exploring the Ardennes for visitors of all ages and abilities.

Heated Pool
The heated pool at Floreal La Roche-en-Ardenne receives mixed feedback, but generally highlights positive aspects. Guests frequently mention the pool as being nice and large. While some guests appreciated the warmth and mentioned that the pool was very warm, there were a few instances where the heating in the pool was inadequate or the pool was closed. Despite these occasional issues, the overall sentiment leans toward the pool being a positive feature of the hotel with many guests enjoying the heated swimming experience.

Outdoor Pool
The outdoor pool at Floreal La Roche-en-Ardenne receives commendations for its attractive and serene setting, nestled within a landscape of natural beauty. Guests frequently mention the pool’s aesthetic appeal, emphasizing its large size and cleanliness. The pool area is well-maintained and features sun loungers, offering a pleasant spot for relaxation.

However, a few visitors had mixed feelings about the pool's concept, noting some unusual elements like an annoying standing wave. It's worth noting that the pool is only accessible during the summer months, specifically July and August and some visitors were disappointed to find it closed during their stay. Despite weather-related closures, when open, the heated pool, maintained at a comfortable 24 degrees, is particularly enjoyed by families and children.

Overall, the pool is a noteworthy feature of the hotel, especially appreciated during the peak summer season.


Yes, Floreal La Roche-en-Ardenne has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Lap Lanes, Outdoor Pool.

No, a spa isn't available at Floreal La Roche-en-Ardenne.

No, Floreal La Roche-en-Ardenne doesn't allow dogs.

Yes, parking facilities are available at Floreal La Roche-en-Ardenne.

No, Floreal La Roche-en-Ardenne doesn't have a gym.

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