InfoSummary of reviewsMadame Vacances Les Chalets Du Berger is renowned for its exceptional geographical setting, offering a prime location for mountain sports and outdoor activities near Aix-les-Bains. The serene estate, surrounded by stunning views and charming, well-equipped chalets, provides easy access to ski slopes, hiking trails, shops and restaurants. The village atmosphere and friendly locals enhance the overall pleasant experience. The quiet surroundings and breathtaking scenery, including pastoral evening sights, create a calm and relaxing environment, ideal for both sporting holidays and tranquil retreats. The welcoming staff and well-maintained pool and sauna further contribute to the estate's appeal, ensuring basic needs are met within walking distance.
The chalets, while spacious and well-arranged, receive mixed reviews regarding cleanliness and maintenance. Some guests find their accommodations very clean and comfortable, while others report significant cleanliness issues upon arrival, including dirty bathrooms, sticky floors and unclean kitchen utensils. The insulation in older buildings and certain equipment, such as beds and lamps, could be improved with some reports of broken items and noise from neighboring units.
The staff at Madame Vacances Les Chalets Du Berger are consistently highlighted as friendly, available and helpful. Their dedication, efficiency and courteous demeanor significantly enhance guest satisfaction with many reviews praising their responsiveness and commercial gestures.
While the estate offers an inviting escape with amenities like a well-heated, covered pool, guests should be aware of additional charges for Wi-Fi and television services. The Wi-Fi, in particular, often disconnects and suffers from poor speed, making it a significant challenge for those expecting seamless digital connectivity.
Overall, Madame Vacances Les Chalets Du Berger is a beautiful location for those seeking outdoor adventures and serene mountain views, bolstered by a dedicated and friendly staff. Enhancing cleanliness standards and bedding quality could significantly improve the guest experience, making stays more enjoyable for all. Show more
InfoSummary of reviewsVacancéole - Résidence Les Balcons d'Aix receives high praise for its exceptional location, making it an ideal spot for both nature lovers and ski enthusiasts. Set in a serene, picturesque environment, the residence is conveniently positioned between the village center and ski slopes, offering easy access to shops, restaurants and ski lifts on foot. Families and beginners will find the proximity to toboggan runs and a small ski lift particularly advantageous.
Guests appreciate the accommodation's comfort and well-equipped, spacious apartments that cater well to families. The friendly and welcoming reception staff further enhance the experience, creating a positive and inviting atmosphere. Reviews highlight the clean and well-maintained rooms, which are bright, well-heated and suitable for restful stays.
The breakfast experience, while generally seen as rich and delicious, does receive mixed feedback. Guests enjoy the convenience and quality, though some note a lack of variety and occasional inconsistencies. Despite these critiques, many find the breakfast offerings satisfactory, complemented by the refreshing mountain air.
Cleanliness is another strong point with rooms and common areas well-maintained, although a few reviews mention issues in specific areas like carpets, bathrooms and the pool. The indoor pool, sauna and hammam add value to the stay, although the pool's temperature and occasional crowding can be minor drawbacks.
The staff consistently receive accolades for their friendly, attentive and professional demeanor, significantly contributing to guests' positive experiences. The ample, free parking near the slopes further enhances convenience, making it easy for guests to come and go.
The Wi-Fi is generally reliable for casual use, though less so for intensive tasks like work. Bedding quality receives mixed reviews; while some guests find the beds comfortable, others note issues with hardness, size and cleanliness of the bedding.
Overall, Vacancéole - Résidence Les Balcons d'Aix offers a well-situated, comfortable and welcoming retreat suitable for various travel needs, particularly favoring nature exploration and winter sports. Show more
