Kyoto34.99506300,
135.75197900,
Shimogyo-ku Horikawa-dori Gojo-sagaru(Show on Map)
8.5
Very Good
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Summary of reviewsKyoto Tokyu Hotel provides a blend of convenience, tranquility and luxury for its guests. Its strategic location near Kyoto Station is complemented by a complimentary shuttle service every 30 minutes, facilitating easy travel to the city's key attractions despite being somewhat distant from the bustling downtown areas. The surrounding area is quiet and offers a serene environment with nearby cultural spots like Nishi-Honganji Temple, though it lacks a vibrant array of dining and shopping options.
The hotel’s breakfast receives high praise for its wide-ranging options and high quality, offering a delightful start to the day with both Japanese and Western dishes. The extensive and delicious buffet, along with the polite and courteous service, is a highlight for many visitors. Dinner options are also excellent, particularly favoring the on-site restaurants Tankuma and Hoshigaoka, although some guests remark on the high prices and limited menu choices.
Rooms at Kyoto Tokyu Hotel are spacious and beautifully decorated, often exceeding typical Japanese hotel standards. Guests appreciate the immaculate cleanliness, comfortable interiors and thoughtful amenities, even though some would prefer more modern updates. The attention to detail by the housekeeping staff ensures a consistently pleasant and clean environment.
The cleanliness throughout the hotel is notably exceptional with guests frequently commenting on the spotless rooms and well-maintained common areas. This high standard of cleanliness, combined with the modern decor and renovations, further enhances the guest experience.
Customer service at Kyoto Tokyu Hotel is exemplary with staff frequently noted for their politeness, attentiveness and professionalism. From front desk assistance to restaurant service, the staff's welcoming demeanor and efficient service significantly contribute to a positive stay. They are particularly helpful with transportation arrangements and local recommendations, adding to the overall convenience for guests.
Free Wi-Fi is generally reliable and fast, although there are occasional connectivity issues. The on-site gym provides a useful amenity for health-conscious travelers, although it could benefit from updates and more equipment. Parking facilities are praised for their convenience and cost-effectiveness, providing ample space and good security for vehicles.
The hotel also excels in accommodating families, offering child-friendly amenities and a safe environment. The shuttle service to Kyoto Station is particularly beneficial for families exploring the city. Beds are mostly comfortable with many guests finding them conducive to a good night’s sleep, although opinions on bed firmness vary.
In summary, Kyoto Tokyu Hotel is well-regarded for its luxurious yet tranquil atmosphere, high-quality dining, impeccably clean and comfortable rooms and outstanding service. Its combination of modern amenities, attentive staff and thoughtful touches makes it a highly recommended choice for visitors seeking a serene and convenient stay in Kyoto. Show more
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Business Hotel
Kyoto Tokyu Hotel provides essential business services. While specific details on amenities are limited in the provided data, it is listed as offering meeting facilities.
Hotel with Parking
This hotel features an underground parking facility that is spacious and accommodates large vehicles. It also offers charging facilities for electric vehicles, priced at 1000 yen per day.
Accessible Hotel
Kyoto Tokyu Hotel features wheelchair accessible rooms and offers a complimentary shuttle bus to JR Kyoto Station. The hotel provides a serene and contemporary environment with a fitness center and multiple dining options.
Hotel with Gym
This hotel provides gym facilities for guests. It supports travelers who want to keep up with their fitness.
Luxury Hotel
Family Friendly Hotel
5-Star Hotel
Room Types
Standard Single Room with Fitness Center Access - Non-SmokingAll rooms are air-conditioned and have a fridge, an electric kettle and a flat-screen TV with English channels. An en suite bathtub are included. Free Wi-Fi is available.
Standard Twin Room with Fitness Center Access - Non-SmokingAll rooms are air-conditioned and have a fridge, an electric kettle and a flat-screen TV with English channels. An en suite bathtub are included. Free Wi-Fi is available.
Premium Twin Room with Fitness Center Access - Non-SmokingLocated on floors 7-8, rooms include free toiletries, free WiFi, bathrobe and a security door. All rooms are air-conditioned and have a fridge and an electric kettle. A minibar and an en suite bathtub are included.
Guests staying in this room type has free access to the fitness centre.
Luxury Hollywood Twin Room with Fitness Center Access - Non-Smoking (44.4㎡)This quadruple room has a electric kettle, flat-screen TV and minibar.
When the room is booked for 3 or more people, an extra bed will be prepared for the 3rd guest, and a sofa bed for the 4th guest. No extra beds will be prepared when the room is booked for 2 persons. Please indicate the correct number of guests at time of booking.
Luxury Hollywood Twin Room with Fitness Center Access - Non-Smoking (49.5㎡)This quadruple room features a minibar, executive lounge access and satellite TV.
When the room is booked for 3 or more people, an extra bed will be prepared for the 3rd guest, and a sofa bed for the 4th guest. No extra beds will be prepared when the room is booked for 2 persons. Please indicate the correct number of guests at time of booking.
Standard Triple Room with Fitness Center Access - Non-SmokingThis triple room has a tea/coffee maker, electric kettle and air conditioning. When the room is booked for 3 people, an extra bed will be prepared for the 3rd guest. No extra beds will be prepared when the room is booked for 2 persons. Please indicate the correct number of guests at time of booking.
Premium Double Room with Fitness Center Access - Non-SmokingGuests will have a special experience as the double room offers a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room provides a flat-screen TV, a minibar, a tea and coffee maker and executive lounge access. The unit offers 1 bed.
Premium Hollywood Twin Room with Fitness Center Access - Non-SmokingThis triple room has air conditioning, tea/coffee maker and executive lounge access. When the room is booked for 3 people, an extra bed will be prepared for the 3rd guest. No extra beds will be prepared when the room is booked for 2 persons. Please indicate the correct number of guests at time of booking.
Concept Twin Non-SmokingThis twin room's standout feature is the hot tub. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.
Concept King Non-SmokingThis twin/double room offers a hot tub. The twin/double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious twin/double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
Concept Triple Non-SmokingThis triple room has a satellite TV, air conditioning and tea/coffee maker. When the room is booked for 3 people, an extra bed will be prepared for the 3rd guest. No extra beds will be prepared when the room is booked for 2 persons. Please indicate the correct number of guests at time of booking.
Superior Twin RoomThis twin room's standout feature is the hot tub. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.
Superior Double RoomThis double room features a hot tub. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.
Junior SuiteThe hot tub is the standout feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features air conditioning, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV. The unit has 1 bed.
Executive SuiteThis suite's standout feature is the hot tub. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite offers air conditioning, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV. The unit offers 2 beds.
Superior Single RoomGuests will have a special experience as this single room features a hot tub. The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 1 bed.
Superior Triple RoomThe hot tub is a top feature of this triple room. The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The triple room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 3 beds.
Guest Reviews
8.5
Very Good
Location
Kyoto Tokyu Hotel offers a blend of convenience and tranquility with its strategic yet somewhat distant location. Positioned close to Kyoto Station, the hotel provides a complimentary shuttle service every 30 minutes, making it easy for guests to navigate the city and its key attractions. The shuttle service is deemed particularly helpful, accommodating easy travel despite the hotel being a bit of a walk from the station and other central locations such as Gion.
The surrounding area is quiet and less crowded, offering a relaxing atmosphere away from the bustling downtown. It is near temples like Nishi-Honganji, adding a cultural touch to your stay. Although there are good restaurants nearby, the area lacks the vibrancy of numerous dining and shopping options.
Some visitors find the hotel’s location less than ideal for easy access to tourist spots and public transportation, feeling it somewhat isolated. However, the benefit of quieter surroundings and a more relaxed environment compensates for this.
Overall, Kyoto Tokyu Hotel provides a comfortable stay with a touch of luxury, thanks to its spacious and beautiful rooms, while ensuring convenience through its dedicated shuttle service. For travelers who appreciate a calm atmosphere and are willing to use the shuttle or taxis, this hotel remains an excellent choice.
Breakfast
Kyoto Tokyu Hotel offers an exceptional breakfast experience that caters to a wide range of preferences, featuring both Japanese and Western options. Guests can indulge in a delicious buffet with a vast variety of dishes, described as superb, satisfying and diverse. The traditional Japanese breakfast options are particularly praised for their authenticity and high quality with many noting the delightful taste and elegant presentation.
The buffet is noted for its extensive selection, including both sweet and savory options, appealing to both adults and children. The breakfast service is consistently described as polite and courteous, adding a touch of elegance to the dining experience. The restaurant setting itself is lovely and contributes to a pleasant start to the day, despite being busy at times.
Many guests highlight the variety and quality of the food, expressing satisfaction with the numerous choices available. Specific mentions include the Western breakfast buffet's good croissants and the luxurious nature of the buffet overall. Even with occasional comments on the crowded environment and the repetitive menu, the overall consensus is overwhelmingly positive.
Visitors appreciate the thoughtful touches, such as being able to take drinks to-go and the presence of staff in traditional attire, which enhances the local cultural experience. The breakfast is often described as one of the best parts of staying at Kyoto Tokyu Hotel, making it a noteworthy aspect of the visit to this establishment.
Dinner
The Kyoto Tokyu Hotel offers an exceptional dining experience marked by high-quality food and excellent service across its various onsite restaurants. Guests frequently enjoyed the delicate and kind flavors of Japanese cuisine with high ratings for the cooking and delicious meals across the board. Both Tankuma and Hoshigaoka restaurants received particular praise for the excellence of their dishes. The French kaiseki dinner was also highlighted as outstanding.
However, there were some drawbacks. The restaurant prices are notably high and the dinner menu options, while very good in quality, are somewhat limited and can be a bit greasy for some tastes. Additionally, the early closing times of the restaurants and the difficulty in securing dinner reservations were mentioned as issues. Despite these challenges, the variety of dining settings, including the buffet with a broader selection, ensures that most guests find something to suit their palate.
Overall, the dining experience at Kyoto Tokyu Hotel is characterized by its delicious food, stunning restaurant settings and the welcoming demeanor of the staff, making it a worthwhile culinary destination for visitors.
Rooms
Kyoto Tokyu Hotel boasts spacious and beautifully decorated rooms that often exceed the size expectations for Japanese hotels. Guests frequently mention the immaculate cleanliness and the comfort provided by the well-appointed interiors, offering a peaceful and relaxing environment. Many rooms provide added luxury, such as a sofa for extra comfort and guests appreciate the thoughtful upgrades to higher room categories.
The staff’s attention to room service and maintenance is evident with many reviews highlighting the pristine condition and elegance of the accommodations. Additionally, amenities are well thought out, though some guests desired more modern provisions.
Despite some comments about small room sizes and outdated bathrooms, the overarching theme remains positive with particular praise for the larger executive rooms and newly renovated spaces. The hotel's common areas and pleasant ambiance also contribute to a comfortable stay, enhanced by the notable breakfast variety and overall cleanliness.
The hotel offers a sense of privacy and tranquility, making it an ideal choice for guests looking for a serene and comfortable stay in Kyoto.
Beds
Kyoto Tokyu Hotel offers a mixed experience when it comes to their beds. Many guests reported that the beds were comfortable with some even describing the bedding as top-notch and the beds as fabulously comfy. Others appreciated the firmness of the bed mattress, finding it just right for a good night's sleep. Several travelers enjoyed the added bonus of room upgrades, which often came with larger, more comfortable beds, enhancing their stay.
However, not all feedback was positive. Some guests found the beds to be extremely uncomfortable, noting issues such as beds being too hard or shaky to the point of requiring a room change. There were also mentions of unexpected temporary beds in twin rooms, which came as a surprise to some.
For families, the hotel seems quite accommodating with amenities like baby beds and a toddler-friendly environment adding to the appeal. While a few guests faced inconveniences such as a lack of electrical outlets near the beds or changes in bed types without prior notice, the overall consensus highlights comfort and good sleep quality for many visitors.
Cleanliness
Kyoto Tokyu Hotel boasts an exceptional standard of cleanliness according to guest reviews. The rooms were consistently described as immaculate, beautifully clean and well-maintained. Reviewers frequently highlighted the organized and effective cleaning during their outings, ensuring they returned to spotless and tidy spaces. Common areas of the hotel also reflect this high standard, contributing to the overall sense of tranquility and calm within the establishment.
Guests particularly appreciated the modern updates and the spacious, comfortable rooms. Various amenities, from the bath to the common areas, maintained very high cleanliness standards. The hotel's ambiance was described as pleasant and welcoming, complemented by attentive and friendly staff.
While the location might pose some inconveniences due to its distance from the nearest station, the hotel provides a convenient shuttle bus service to Kyoto Station, adding to the overall comfort. Additionally, the renovated facilities and the beautiful decor enhance the guest experience, making it a welcoming stay for all, including families.
In summary, Kyoto Tokyu Hotel excels in providing a clean, comfortable and serene environment for its guests, underpinned by meticulous cleaning practices and thoughtful upgrades.
Staff
Visitors to the Kyoto Tokyu Hotel consistently commend the exemplary service provided by its staff. Guests frequently highlight the efficiency and professionalism encountered throughout their stay with the concierge services particularly standing out. The hotel’s employees are described as ultra-polite, accommodating and attentive, ensuring a warm and courteous experience from arrival to departure.
The front desk and floor staff are repeatedly noted for their friendliness and helpfulness, often going above and beyond to assist guests with various needs, including arranging transportation and providing detailed local recommendations. The hotel drivers and parking attendants also receive positive mentions for their courteous and efficient service.
Furthermore, the staff’s ability to communicate effectively in English is appreciated, making the stay more comfortable for international guests. Restaurant service within the hotel is praised for its high quality with staff noted for their impeccable service and attentiveness.
While there are occasional mentions of less favorable interactions, these instances are overshadowed by the overwhelmingly positive feedback about the staff's demeanor and the consistently high level of customer service provided. Guests leave with significant impressions of the staff’s kindness, professionalism and genuine smiles, often remarking on the delightful and accommodating nature of their interactions.
Overall, the Kyoto Tokyu Hotel’s well-trained and considerate staff contribute significantly to a pleasant and memorable stay with many guests expressing their willingness to return.
Wi-Fi
The Kyoto Tokyu Hotel offers free Wi-Fi with many guests appreciating the good coverage and stable, fast connection available throughout the rooms. Most found the internet good and quick, aiding in a convenient stay. However, there were some complaints about weak Wi-Fi and occasional connectivity issues, including power outlet problems when room lights were turned off and short interruptions in the connection. Despite some negative experiences, the general feedback on the hotel's Wi-Fi service remains largely positive.
Gym
The Kyoto Tokyu Hotel offers a gym for its guests, which is an appealing feature for those looking to maintain their fitness routines while traveling. Guests appreciated the convenience of having a gym on-site, noting it helped them relieve stress and was accessible early in the morning. The gym includes cardio machines, though the variety and number of equipment are somewhat limited.
However, reviews indicate that the gym facilities could benefit from updates, as the equipment feels and smells old and there have been instances where machines were broken. Additionally, some users found the process to access the gym overly complicated, requiring passes obtained from the reception. Despite these drawbacks, guests found the availability of a gym both useful and attractive, distinguishing it from typical business hotels.
Parking
Kyoto Tokyu Hotel boasts an underground parking facility that many guests found highly convenient and comfortable. Priced at 1000 yen per day, the spacious garage was praised for accommodating large vehicles and offering essential charging facilities for electric vehicles. The presence of a parking attendant and good security added an extra layer of reassurance for those parking their cars. While some noted limited capacity and occasional difficulty navigating the parking system, the overall sentiment was positive due to the ease, accessibility and affordability of the parking compared to other facilities. Overall, the hotel's parking lot was appreciated for its convenience and well-thought-out features, making it an excellent option for travelers with cars.
Family
Kyoto Tokyu Hotel generally receives high praise for its family-friendly accommodations and attentive staff, making it a comfortable choice for family stays. Families appreciate the thoughtful preparation of children's beds and the arrangement of high-floor rooms, ensuring a pleasant experience for everyone. The hotel provides safe family areas and dining spaces that are well-suited for children, enhancing the overall family experience. Guest reviews highlight that it caters well to families with young children, such as those traveling with a 3-year-old toddler.
Guests note the quality of service with attentive staff, although there are occasional observations of staff management issues. While the location might not be easily walkable to various sites, the hotel compensates with two shuttle buses per hour to Kyoto Station, providing convenient access for families exploring the city. Many families have found it satisfactory and comfortable for overnight stays during their journeys through Kyoto and it remains a highly rated option for family travel.
4 Star
Kyoto Tokyu Hotel offers very good facilities and services, earning its well-deserved four-star rating, even as recognized on platforms like Google Maps. The hotel stands out with its modern amenities and luxurious facilities, providing a valuable experience for its cost. Although the hotel is not located in the bustling heart of Kyoto, it remains conveniently close to key areas, making it accessible for guests looking to explore the city.
The establishment boasts a friendly and well-mannered staff that contributes to a calming and pleasant atmosphere. Cleanliness is maintained at a high level, aligning with the four-star standards and consistently meeting customer expectations. The hotel’s style is described as conservative and classic, reflecting traditional Japanese elements while being spacious and relaxing.
Though not extravagant, the hotel's reasonable pricing makes it an attractive option for travelers seeking comfort and affordability. Overall, Kyoto Tokyu Hotel is noted for its good value, cleanliness and the quality of its facilities and services, ensuring a satisfying and enjoyable stay for guests.
Business
Kyoto Tokyu Hotel is a well-appointed Japanese hotel that offers a suitable environment for business travelers. While it is primarily geared towards sightseeing, those using it for business found its quiet atmosphere conducive to work. The hotel features a business center, although it lacks a dedicated business desk and the desk available wasn't ideal for work purposes. Despite these minor drawbacks, the exceptional friendliness of the staff and their good manners stand out, enhancing the overall experience.
Dining at Kyoto Tokyu Hotel is a pleasure with an extensive breakfast buffet and authentic Japanese cuisine available at the in-house restaurants. The hotel exudes the ambiance of a top-class establishment in Japan and has undergone recent upgrades that contribute to its appeal. Its facilities, though leaning towards the old-style charm of traditional Japanese hotels, are suitable for extended stays.
For fitness enthusiasts, there's a small gym with limited cardio equipment. The Internet connectivity had some issues but business needs were generally well-handled. Although it presents a different atmosphere from typical business hotels, its combination of friendly service, good dining options and a tranquil work-friendly environment make it worth considering for business travelers.
Accessible
Kyoto Tokyu Hotel offers a mix of accessibility features that cater to guests with disabilities. The hotel boasts an accessible parking lot and a wheelchair ramp in the lobby, indicating a thoughtful design for those with mobility challenges. The staff are noted for their proficiency in English, easing communication for international guests. Additionally, the proximity to a bus stop for a hop-on-hop-off bus provides convenient public transport options.
Guests have appreciated the staff's attentiveness with one mentioning that the hotel made special arrangements close to the parking lot, room and elevator upon prior notice about their reduced mobility. Despite these positives, there are a few drawbacks. The elevator access is reported as difficult and the hotel is not deemed entirely barrier-free. The shuttle service between Kyoto Station and the hotel is valued, though it is noted that the nearest station is still at some distance. The morning buffet can get slightly crowded, which may pose challenges for those with mobility issues.
Overall, while the Kyoto Tokyu Hotel has made considerable efforts to be accessible and accommodating, there are areas that could benefit from further improvements to fully meet the needs of guests with disabilities.
No, Kyoto Tokyu Hotel doesn't have any pool.
No, a spa isn't available at Kyoto Tokyu Hotel.
No, Kyoto Tokyu Hotel doesn't allow dogs.
Yes, parking facilities are available at Kyoto Tokyu Hotel.