Kutaisi42.26740800,
42.70306200,
Tsereteli Street, Dead End Iv, Number #7(Show on Map)
8.9
Excellent
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Summary of reviewsSanapiro Hotel, situated in a prime location along the banks of the Rioni River in Kutaisi, offers guests a charming, family-run experience. The hotel's proximity to the city center and local attractions such as the Old Town, White Bridge and Bagrati Cathedral, combined with serene river views and a peaceful atmosphere, create an ideal base for exploration. Guests frequently commend the beautiful river views available from many rooms' private balconies, enhancing the stay's scenic appeal.
One of the highlights for many guests at Sanapiro Hotel is the breakfast, which receives consistent praise for its variety, quality and hearty portions. Visitors enjoy a mix of local specialties and traditional favorites either inside or on a terrace overlooking the river. The breakfast experience is further enriched by the friendliness and attentiveness of the staff, often accommodating early requests.
The rooms at Sanapiro Hotel are described as cozy, clean and well-equipped. They feature private balconies or terraces with stunning river and mountain views. While some guests find the rooms slightly small and note occasional maintenance issues, the overall cleanliness and comfort, including amenities like air conditioning, fridges and Netflix, make for a positive experience. The antique furniture adds a touch of vintage charm, enhancing the interior design.
Cleanliness across the hotel receives high marks with guests frequently highlighting clean rooms, fresh towels and well-maintained spaces. Though there are occasional mentions of minor hygiene issues in the bathrooms, the diligent cleaning service and overall commitment to hygiene are well appreciated.
The staff at Sanapiro Hotel are lauded for their exceptional hospitality. Key team members, including Kakha, are noted for their friendliness, helpfulness and professional demeanor. They assist with various guest needs, from luggage management to arranging transportation and speak multiple languages, making communication easy for international travelers.
Free WiFi is available with a generally strong and reliable connection in common areas. However, connectivity can be inconsistent in the rooms, an area that might benefit from improvement. Parking is primarily on the streets nearby, which is often convenient but can sometimes be challenging. The hotel's assistance with transportation and rental services helps mitigate this minor inconvenience.
Families find Sanapiro Hotel particularly appealing due to its cozy, warm atmosphere and range of kid-friendly activities. The hotel encourages a community-like feel with board games and kitchen facilities available for guests. Despite thin walls that may affect light sleepers, families often describe their stay as a home away from home.
The comfort of the beds at Sanapiro Hotel garners mixed reviews. While many guests enjoy cozy and comfortable bedding, there are reports of some beds being too soft, old or creaky. Despite these occasional issues, overall feedback on sleep quality is relatively positive.
As a three-star hotel, Sanapiro Hotel offers a decent price-quality ratio with helpful staff, practical amenities like a washing machine and efforts to update facilities. However, some areas could benefit from further renovations.
Pet owners will find Sanapiro Hotel particularly accommodating, as the establishment is dog-friendly and warmly welcomes well-behaved pets. This pet-friendly policy, along with the presence of the resident Dachshund Richie, adds to the hotel's charm.
In summary, Sanapiro Hotel in Kutaisi delivers a cozy, family-friendly experience with excellent breakfast, friendly staff and a picturesque location, making it a commendable choice for travelers. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
This hotel is listed among hotels taking steps towards sustainability in the Tskaltubo area.
Family Friendly Hotel
Sanapiro Hotel is listed as a top family-friendly hotel in Kutaisi.
Dog Friendly Hotel
Sanapiro Hotel is noted for being pet-friendly, providing essential amenities and services to accommodate guests with dogs, ensuring a hassle-free experience.
Small Hotel
Praised for its outstanding staff, this hotel is ideal for those seeking personalized service. The overall experience is enhanced by the attentive care provided by the staff.
3-Star Hotel
Located in Kutaisi, this hotel is known for its excellent service and comfortable accommodations. Guests appreciate the friendly staff and convenient location.
Business Hotel
Room Types
Deluxe Double or Twin Room with River ViewThis air-conditioned twin/double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with river views.
Standard Double or Twin RoomThis air-conditioned twin/double room includes a flat-screen TV with streaming services, a private bathroom as well as an outdoor dining area.
Double or Twin RoomThis air-conditioned twin/double room includes a flat-screen TV with streaming services, a private bathroom as well as an outdoor dining area.
Guest Reviews
8.9
Excellent
Location
Sanapiro Hotel boasts a prime location in Kutaisi, garnering high praise for its convenience and scenic views. Nestled along the banks of the Rioni River, the hotel is just a short walk from the city center, making it an ideal base for exploring local attractions like the Old Town, White Bridge, Colchis Fountain and Bagrati Cathedral. Guests appreciate the serene, quiet atmosphere despite being in the heart of the city. Numerous cafes, restaurants, shops and tourist spots are within easy reach, ensuring a hassle-free stay. In addition to its central yet peaceful positioning, many rooms offer beautiful river views from private balconies, further enhancing the charm of this cozy, family-run hotel.
Breakfast
Guests of Sanapiro Hotel frequently cite the breakfast as a significant highlight of their stay, often praising it as delicious, varied and plentiful. Many appreciated enjoying their meals on a terrace with a scenic river view, enhancing the overall breakfast experience. The breakfast offerings include a mix of local specialties and traditional favorites, ensuring something delightful for everyone. Several reviewers noted that the breakfast was not only tasty but also satisfying and hearty, perfect for starting the day.
Particular mentions were made of the generous portions and the quality of the food, which includes both hot and cold dishes, fresh coffee and a variety of options to cater to different tastes and preferences. Despite a few mentions of it being basic or monotonous on occasion, the overall sentiment remains positive with many guests noting the consistent quality and the attentiveness of the staff in accommodating early breakfast requests.
Overall, the breakfast at Sanapiro Hotel is well-received, often described as excellent and setting a positive tone for the day ahead.
Rooms
Sanapiro Hotel in Kutaisi offers a largely positive experience for guests, particularly with respect to their rooms. Visitors appreciate the cozy, clean and well-equipped accommodations often featuring private balconies or access to common terraces that provide stunning views of the Rioni River and surrounding mountains. The rooms, although noted by some as small, have everything necessary for a comfortable stay, including essentials like a fridge, kettle and hot water, as well as added comforts such as Netflix on TV and air conditioning.
The furniture is beautiful and sometimes antique, contributing to the vintage and pleasant interior design that enhances the charm of this former private estate turned hotel. Despite mentions of some areas needing renovation and occasional soundproofing issues, the overall cleanliness and comfort, augmented by spacious bathrooms with good water pressure, make for a satisfying stay.
Guests commend the hotel's location by the river and near the city, making it a convenient spot for short stays. The staff receive praise for their friendliness and helpfulness and the breakfast offerings are typically appreciated. While a few visitors noted minor inconveniences, such as small room size or occasional maintenance issues, the general sentiment highlights a cozy, comfortable and well-situated hotel experience.
Beds
Sanapiro Hotel presents a mixed bag of comfort when it comes to their bedding. While many guests highlight the beds as very comfortable, leading to a good night's sleep, there are notable inconsistencies. Numerous reviewers commend the hotel for their cozy and warm bedding, often mentioning comfortable mattresses and pillows available in several types.
However, some guests have reported issues with the beds being too soft, worn-out or even too short for a comfortable rest. Instances of beds and mattresses being old and squeaky have been frequently noted with some guests mentioning that these factors disturbed their sleep.
Despite the occasional dated mattress or creaky bed frame, the overall consensus leans toward a comfortable, albeit sometimes inconsistent, sleeping experience. Cleanliness and the cozy feel of the beds did manage to leave a positive impression on a significant number of guests, contributing to an overall satisfactory stay.
Cleanliness
Sanapiro Hotel garners significant praise for its cleanliness, an essential aspect for many travelers. The rooms are frequently described as clean, cozy and well-maintained, providing guests with a comfortable and inviting atmosphere. Clean towels and bedsheets are a consistent highlight, along with clean air enhancing the overall stay experience. The bathrooms, while generally clean and well-maintained, receive mixed reviews with occasional mentions of mold and lesser hygiene in some instances.
The cleaning service is noted to be excellent with staff cleaning upon request and ensuring that rooms remain neat and tidy. Guests appreciate the hotel’s ability to match its description, affirming the reliability and transparency of the establishment.
However, a few guests have pointed out areas for improvement, especially in ensuring consistent bathroom cleanliness and addressing some aspects of the hotel's aging infrastructure. Despite these occasional concerns, the overall feedback reflects a strong commitment to maintaining high standards of hygiene and cleanliness, making Sanapiro Hotel a commendable choice for travelers seeking a clean and comfortable stay.
Staff
Sanapiro Hotel is celebrated for its exceptional staff, consistently receiving praise in guest reviews. The team, notably Kakha and other key members, are described as very friendly, welcoming and extremely helpful. The hotel staff's assistance goes above and beyond regular expectations, whether it's helping with luggage, arranging airport transfers or providing detailed information about the city.
Guests frequently highlight the warm hospitality and personal touch of the staff. Many mention the excellent communication skills and multilingual abilities with the staff speaking both English and Russian fluently. This enhances the overall experience, making communication smooth and reassuring for international visitors.
The team at Sanapiro Hotel is not only attentive and kind but also very professional. Receptionists and other personnel are praised for their responsiveness and willingness to assist guests with all their needs, ensuring a stress-free stay. The hotel's welcoming atmosphere is further elevated by the positive interactions between staff and guests, creating a family-like environment.
Additionally, the hotel's breakfast, featuring a variety of local products, is often mentioned as a complementary highlight to the friendly service. This well-rounded approach to hospitality makes Sanapiro Hotel a standout choice for travelers looking for a comforting and accommodating stay.
Wi-Fi
Sanapiro Hotel offers free WiFi with many guests noting it as fast, quick and functioning well. The internet service in common areas is generally reliable with high-quality performance reported. However, experiences in individual rooms vary with some guests encountering poor connectivity and frequent disconnections. While several reviewers appreciated the good WiFi, others felt that there was room for improvement, especially in the consistency of the signal within their rooms. Overall, the hotel seems to have robust WiFi in public areas, but the service can be patchy in private spaces, indicating a need for enhancement in room connectivity.
Parking
Sanapiro Hotel offers a variety of parking options, most of which involve street parking. Guests generally find it convenient to park on the streets near the hotel, where public parking is often available and free of charge. However, parking directly at the hotel is limited and some guests mention that the parking situation can be challenging at times, especially without a Georgian mobile phone to assist with certain arrangements.
The hotel does offer some private parking, but it's primarily on the main road and can be scarce. Despite these limitations, most guests were able to find street parking relatively easily. Additionally, public parking lots and free parking spots can be found nearby, although sometimes you'll need to walk the last stretch to the hotel.
While the location may not make driving to the hotel straightforward, the hotel's proximity to main roads means parking generally isn't a significant issue. For those looking for other transportation options, Sanapiro Hotel provides services such as car rentals, taxi arrangements and airport transfers, adding to the convenience for their guests.
Overall, while the parking may require some effort and planning, it doesn't seem to detract significantly from the overall guest experience at the hotel.
Family
Sanapiro Hotel emerges as the ideal destination for families seeking a warm, welcoming retreat. This three-star, family-run hotel resonates with a cozy, family-friendly atmosphere, making it perfect for a family vacation. Guests appreciate the excellent hospitality provided by the friendly staff and pleasant hosts, which contributes to a homey ambiance.
Families staying at Sanapiro Hotel benefit from a range of kid-friendly activities, including board games available at the reception. The hotel fosters a community-like environment where easy conversation with other guests is the norm, reinforcing a sense of belonging and comfort. Parents find the option to use the hotel's kitchen to prepare meals for their children particularly helpful, a boon for those with picky eaters.
Located in a perfect area for families, this hotel ensures that everything needed for a pleasant stay is readily available. Guests often feel as though they've found a home away from home, thanks to the remarkable family-like atmosphere. While the hotel boasts many positive aspects for family stays, potential visitors should note that the rooms have thin walls, which might be a consideration for light sleepers. All considered, Sanapiro Hotel stands out as a fantastic choice for families looking for a nurturing and inclusive holiday experience.
3 Star
Sanapiro Hotel exudes a charming and friendly atmosphere, making it a comfortable stay for guests seeking a family-run accommodation. The establishment meets the good standard expected of a three-star hotel with helpful and welcoming staff, adding to the overall pleasant experience. Some renovated areas of the hotel showcase efforts to update the facilities. Additionally, practical amenities, such as a washing machine, contribute to the convenience of the stay.
However, feedback highlights that the hotel is somewhat basic and could benefit from further renovations, as it seems a bit dated. Some guests feel that the property leans more towards being a guest house or youth hostel rather than a traditional hotel. Opinions on the pricing suggest that the hotel might be slightly overpriced, though many agree that it offers a decent price-quality ratio and value for money.
Dog Friendly
Sanapiro Hotel is a welcoming retreat for dog owners, providing dedicated dog-friendly rooms that guests with pets have praised. Well-behaved pets are warmly welcomed without any hassle and many visitors have had positive experiences staying with their dogs. Notably, a beagle and a friendly Dachshund named Richie received special mentions, showcasing the hotel's accommodating nature. Guests were particularly charmed by Richie, the resident Dachshund, enhancing the overall pet-friendly ambiance. Although there were some minor issues unrelated to pet accommodations, the hotel's acceptance of dogs and the pleasant environment for both pets and owners stand out as key positives.
No, Sanapiro Hotel doesn't have any pool.
No, a spa isn't available at Sanapiro Hotel.
Yes, Sanapiro Hotel welcomes dogs.
No, parking facilities aren't available at Sanapiro Hotel.