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Summary of reviewsCity's Hill Hotel receives praise for its picturesque location on a hill with stunning panoramic views of the sea, which many guests find perfect for a tranquil retreat. Although slightly distanced from the city's bustling center, the hotel's convenient access to transportation allows easy exploration of the town. This setting provides a serene ambiance and captivating sunsets that enhance the overall guest experience.
When it comes to dining, the hotel offers a generally satisfying experience, particularly with its dinner options. Guests commend the quality, flavor, and variety of the dishes, highlighting the fresh local selections and excellent buffet offerings. Some, however, note the repetitiveness and occasional lack of options in the meals. Breakfasts offer a scenic setting by the pool and are appreciated for the made-to-order dishes, though improvements in variety and consistency could enhance the experience further.
The rooms are primarily recognized for their spaciousness and cleanliness, with beautiful views enhancing their appeal. While some guests encounter maintenance issues or find the decor dated, the overall upkeep and comfort of the rooms receive positive feedback, thanks to daily cleaning and the comfort of the beds, despite some reports of their firmness.
Cleanliness is a notable strength, with many guests highlighting the hotel's meticulous upkeep and diligence of the cleaning staff. This attention extends to the pool area, which, alongside its stunning views, provides an inviting space for relaxation. Staff members are frequently commended for their friendliness, attentiveness, and dedication to enhancing guest experiences, receiving special mention for their professionalism and warm demeanor.
Despite challenges with the Wi-Fi connection and the firmness of the beds, the hotel's all-inclusive package is applauded for its exceptional value, particularly for budget-conscious travelers. The comprehensive offerings, coupled with the hotel's picturesque views and clean environment, make the all-inclusive option particularly attractive.
Overall, City's Hill Hotel delivers a fulfilling experience with its breathtaking views, welcoming staff, and commendable cleanliness, providing guests with a peaceful retreat enriched by remarkable service and value. Show more
Read review summaries for all categories
Categories
Hotel near Nightlife Spots
Located on Turgut Ozal Bulvari, City's Hill Hotel benefits from a central location with reasonable access to Kusadasi's nightlife. Its position allows for relatively easy access to bars and clubs.
Hotel with Swimming Pool
Features a good pool facility. It is a conveniently located hotel with city views.
Children's Pool Outdoor Pool
Business Hotel
Situated on Turgut Ozal Bulvari, City's Hill Hotel offers a city location that can accommodate the needs of business travelers.
Hotel with All Inclusive Packages
Hotel near The Beach
Hotel with Spa
Family Friendly Hotel
Hotel with Parking
Hotel with Outdoor Pool
Hotel with Children's Pool
Room Types
Family RoomThis family room has a balcony, seating area and sofa.
Double or Twin Room with Sea ViewThis air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views.
Double or Twin Room with City ViewThis air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views.
Triple Room with City ViewThis air-conditioned triple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views.
About City's Hill Hotel
License: 7808
Guest Reviews
7.2
Good
Location
City's Hill Hotel is celebrated for its picturesque setting, boasting a panoramic view of the sea that delights its guests. Conveniently positioned on a hill on the outskirts of the city, the hotel's location offers a serene retreat while still maintaining easy access to the city center via a nearby minibus station. It's about a five-minute taxi ride or a short bus trip to the heart of town, making exploration straightforward and accessible. Guests frequently highlight the stunning sunsets visible from the hotel's pool, further enhancing its appeal. The hotel, despite being dated and in need of some renovation, compensates with its superb views over the bay and city, creating a perfect backdrop for relaxation. It's an ideal spot for those who prioritize views and tranquility over proximity to the bustling city or beaches. The landscape surrounding the hotel is often described as magnificent, creating an atmosphere that justifies its reputation as an absolutely amazing and perfect location for those seeking peace with a view.
Breakfast
City's Hill Hotel offers a varied experience when it comes to breakfast. There are notable highlights that guests appreciated, such as the wide selection of healthy salads and cold dishes, the delightful setting by the pool, and the superb preparation of omelets and pancakes outside the restaurant. Made-to-order scrambled eggs also receive praise.
However, the breakfast buffet consistency leaves room for improvement, as it is almost identical every morning, contributing to the overall lack of diversity. Some guests observed that the meals could have been better and frequently described the food as mediocre or not very tasty. There are concerns about the repetition of offerings and issues with presentation, including stale bread and bagels, with cleanliness of plates and utensils also being a point of contention.
Though the breakfast lasts until 10 AM, an extended timeframe could be desired for those who enjoy leisurely mornings. Despite these critiques, there are aspects of City's Hill Hotel's breakfast that shine and make it worth trying, especially when complemented by the scenic atmosphere by the pool.
Dinner
City's Hill Hotel offers a dining experience with mixed reviews from guests regarding its dinner offerings. Many guests appreciated the quality and flavor of the food, highlighting the delicious dishes and amazing variety available, particularly noting the freshness and abundance of local selections. The buffet's wide selection and the great quality soups have been points of praise, catering to a broad range of tastes with good meals and nice dinners. However, some reviews indicate that the meals can lack imagination and variety, with descriptions of repetitive choices and occasional cold servings. While the service has been commended as part of the positive dining experience, some diners felt the food could have been better and noted its repetitiveness and lack of meat options. Despite the criticisms, City's Hill Hotel manages to provide a generally satisfying dining experience for many guests seeking a balance of good taste and selection.
Rooms
City's Hill Hotel offers a mixed experience when it comes to their rooms, with a predominant focus on spaciousness and cleanliness, which many guests appreciate. The rooms are generally described as spacious, with some offering beautiful views of the sea and the pool. They are noted to be well-maintained and cleaned daily, adding to the overall comfort, with some guests highlighting the comfort of the beds and good room conditions.
However, there are several critical points noted by guests. While many found the rooms to be large and adequately clean, others experienced issues such as poor maintenance in bathrooms, musty odors, and dated or worn-out furniture. Some guests encountered difficulties with bedding comfort, indicating that not all rooms meet the same standards of comfort. Occasionally, rooms appeared significantly different from how they were represented in photos, leading to some disappointment.
On the plus side, the availability of balconies is appreciated for utility purposes, such as drying clothes, and an elevator is present for convenience. While some rooms might not meet guests' expectations due to their condition or perceived lack of comfort, the hotel's ongoing efforts to provide cleaned and spacious accommodations with scenic views are recognized positively by several guests.
Beds
City's Hill Hotel offers a unique sleeping experience with its beds that guests have frequently described as hard, akin to sleeping on wooden planks or rocks. Despite their firmness, some guests have reported that they surprisingly slept well. However, it seems that comfort might require an adjustment period, as the mattresses have been noted to be uncomfortable, with deep indentations causing a negative impact. The hotel could work on providing a more uniformly cozy experience, as some rooms feature pushed-together single beds that might not align perfectly, highlighting an area for improvement in terms of bed arrangement. While bedding provisions like duvet covers or top sheets might need requesting, ensuring they are offered as a standard could enhance guest satisfaction. Overall, City's Hill Hotel’s beds present a consistent challenge, suggesting that a softer, more universally comfortable option would likely be well-received by future guests.
Cleanliness
City's Hill Hotel boasts a noteworthy level of cleanliness that many guests appreciate, with rooms that are described as clean and welcoming, and cleaning staff who are diligent and friendly. The hotel is often praised for its cleanliness upon arrival and meticulous daily upkeep, which includes the timely changing of towels. Guests frequently highlight the hotel's overall cleanliness, describing it as very clean and beautiful. The pool and its surrounding area also receive positive remarks for being tidy, offering guests a pleasant experience.
However, some reviews convey inconsistent experiences with cleanliness, particularly concerning the bathrooms and certain areas showing signs of neglect. Instances of bathrooms with unpleasant odors, dirty dining areas, and dust-covered balconies suggest that cleanliness can sometimes fall short of expectations. Despite these occasional lapses, the attentive staff often attempt to address concerns quickly, contributing to an overall pleasant stay for many. While certain facilities and room amenities might feel outdated, the hotel's clean environment and attentive service remain key positives for guests.
Staff
At City's Hill Hotel, guests frequently commend the outstanding service delivered by the staff. From reception to housekeeping, each interaction is marked by friendliness, attentiveness, and professionalism. Many visitors highlight the team's helpful demeanor and describe them as lovely, cheerful, and accommodating. The restaurant and bar staff are noted for their politeness, and the overall environment appears warm and welcoming. Special mentions are given to individuals, like the manager Hakan, for going the extra mile to ensure a pleasant stay. Despite a rare critical comment, the overwhelming consensus praises the staff for their efforts and hard work in making each guest's experience enjoyable. Whether it’s attending to needs or providing impeccable service, the team at City's Hill Hotel seems dedicated to offering great value through their exceptional hospitality.
Wi-Fi
City's Hill Hotel seems to have notable challenges with its Wi-Fi service. While Wi-Fi is accessible throughout the hotel, guests often experience slow speeds and weak connections. Depending on one's location within the hotel, there might be delays in connection, and in some areas, the Wi-Fi does not work consistently or at all. Guests who rely on a strong and uninterrupted internet connection may find this aspect of their stay less than satisfactory.
Pool
City's Hill Hotel boasts a picturesque pool area that consistently impresses its guests. The pool is praised for being clean and spacious, providing a lovely spot to relax. With plenty of loungers available, it's a popular choice for those looking to chill out. Many reviewers highlight the stunning views of the harbor and sea that accompany a swim, adding a serene backdrop to the experience. The pool itself is described as superb, with a reasonable temperature that makes for a comfortable dip. However, it can sometimes become overcrowded, and finding a sun lounger may require an early start. Despite these minor drawbacks, the overall ambiance of the pool area, complemented by its cleanliness and breathtaking views, remains a standout feature of the hotel, making it a delightful escape for guests.
All-Inclusive Packages
City's Hill Hotel offers an all-inclusive experience that has garnered praise for its exceptional value, particularly for budget-conscious travelers. Despite a few limitations, such as the restricted choices in the drinks package and snack availability, guests commend the unbeatable price-performance ratio of the hotel's offerings. The basic yet excellent food options contribute to the overall perception of good value for money.
The picturesque views and modern, clean environment enhance the stay, complemented by the attentive and friendly staff, which adds a special touch to the experience. While some aspects of the all-inclusive package need improvement, many guests appreciate the economic advantage of booking this option, considering it a fab value, especially at such a competitive price.
Yes, City's Hill Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at City's Hill Hotel.
No, City's Hill Hotel doesn't allow dogs.
Yes, parking facilities are available at City's Hill Hotel.