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Summary of reviewsJohan Suites & Spa receives high praise from its guests, particularly for its excellent and convenient location. Nestled near Kuresaare's city center, the hotel provides easy access to a variety of attractions, restaurants, cafes and shops, making it perfect for visitors interested in exploring the local culture and cuisine. Guests appreciate the balance of tranquility and proximity to bustling downtown areas, complemented by ample free parking, adding to its convenience.
The breakfast experience at Johan Suites & Spa generally receives positive remarks for its quality, variety and inclusion of local foods that add a special touch. While some guests noted areas for improvement—such as vegetarian options, crowded dining spaces and breakfast pricing—overall, the breakfast is widely regarded as delicious and plentiful.
In terms of accommodations, the rooms are often described as beautiful, neat and cozy, featuring functional kitchenettes for added convenience. While the rooms cater well to brief stays and smaller groups, they receive mixed feedback on aspects such as compact space, occasional cleanliness issues and comfort levels of bedding. Despite these concerns, the overall ambiance and practical amenities, including private kitchens in some apartments, create a homely feel.
Cleanliness is another strong point for Johan Suites & Spa, particularly in communal and spa areas. However, some inconsistencies were noted with certain guests encountering dust, spiderwebs and occasional maintenance issues. Nevertheless, the general sentiment is that the hotel maintains a high standard of cleanliness.
The hotel's staff frequently receive accolades for their attentiveness, friendliness and professionalism. They are praised for their willingness to assist guests while respecting privacy. Although there were a few reports of inconsistencies in service, the staff's overall dedication to creating a welcoming environment is recognized.
The spa and pool facilities at Johan Suites & Spa are described as small but cozy, clean and well-appointed. Guests enjoy the variety of pools and saunas, finding the spa particularly delightful when not overcrowded. The warm water pools and family-friendly features, including children's bathrobes, enhance the experience, despite occasional noise and crowding.
Parking options are mixed with free parking available but limited in spots. The helpfulness of the staff in navigating parking constraints and the availability of nearby public parking generally ensure guests can find suitable solutions.
Finally, the beds at Johan Suites & Spa are noted for their spaciousness and ability to accommodate families, though comfort levels varied. Some guests found mattresses and pillows to be hard or uncomfortable, leading to issues such as back pain. Sofa beds, in particular, were highlighted as needing updates.
In summary, Johan Suites & Spa offers a prime location, excellent breakfast, cozy rooms and generally high standards of cleanliness and staff service. Spa and pool facilities provide a relaxing retreat, while parking and bedding comfort show room for improvement. The hotel is well-suited for brief stays, emphasizing a warm and aesthetically pleasing environment. Show more
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Categories
Aparthotel with Parking
Located in Kuressaare, Johan Suites & Spa provides free parking. It is situated in the old town and offers a wide range of spa treatments, ensuring a relaxing stay with convenient parking.
Small Aparthotel
This aparthotel features a unique interior design with wood and concrete elements, offering a modern and comfortable stay. It is known for its tasty breakfast and convenient location.
Aparthotel with Spa
Dog Friendly Aparthotel
Romantic Aparthotel
Aparthotel with Swimming Pool
Indoor Pool Outdoor Pool
Accessible Aparthotel
4-Star Aparthotel
Aparthotel with Outdoor Pool
Aparthotel with Indoor Pool
Room Types
Studio with Spa AccessThe studio offers a private entrance, a coffee machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. The well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The studio has parquet floors, a seating area with a flat-screen TV with cable channels, a dining area, a wardrobe, as well as a sofa. The unit offers 2 beds.
One-Bedroom Apartment with Spa AccessThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The fully equipped kitchenette has a stovetop, a refrigerator, kitchenware and a microwave. Boasting a terrace, this apartment also features a coffee machine, a seating area and a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe Apartment with Spa AccessFeaturing 1 bedroom, this apartment offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. Boasting a patio, this apartment also offers a coffee machine, a dining area and a flat-screen TV with cable channels. The unit has 2 beds.
Superior Apartment with Spa AccessFeaturing a private entrance, this apartment also consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This apartment features a dining area, a flat-screen TV with cable channels a coffee machine and a terrace. The unit offers 1 bed.
Guest Reviews
Location
Located in a prime spot, Johan Suites & Spa consistently receives praise for its excellent and convenient location. Guests frequently highlight its proximity to the city center, making it easy to access nearby attractions such as museums, castles and the town square. The hotel is praised for being close to numerous restaurants, cafes and shops, perfect for visitors looking to explore the local culture and cuisine.
Many reviews commend the hotel for its quiet and central location, providing an ideal balance for those seeking tranquility while being within walking distance to Kuresaare's bustling downtown area. The location is particularly noted for its ease of access with some reviews mentioning the ample free parking available, further enhancing its convenience for travelers with cars.
Other positive mentions include the hotel's convenient access to recreational facilities, such as an outdoor pool, which provides a refreshing retreat after a day of exploring Saaremaa Island. The combination of a great location and friendly, accommodating staff seems to position Johan Suites & Spa as a desirable destination for many guests.
Breakfast
Johan Suites & Spa offers a breakfast experience that has garnered varied reviews from guests. Generally, the breakfast is praised for its good quality with many describing it as tasty, rich and plentiful. The breakfast buffet stands out as excellent, featuring a varied and delicious selection that includes local food displays which add a special touch.
However, there are a few areas where improvements could be made. Some guests felt that the breakfast options for vegetarians were lacking and a few mentioned that the breakfast area can feel cramped and somewhat restless at times. The price of breakfast, set at 12 euros per person, seems to be a point of contention for some guests who opted to dine elsewhere for more affordable options. Families with children particularly noted that a discounted rate for younger diners would be appreciated, as children typically consume less.
Overall, while the breakfast at Johan Suites & Spa is widely regarded as very good and enjoyable, a few adjustments could enhance the experience further, especially in terms of pricing and the dining atmosphere.
Rooms
Johan Suites & Spa offers a mixed experience for its guests with highlights that cater particularly well to short stays and smaller groups. The reviews commonly praise the rooms for their coziness and aesthetic appeal, often describing them as beautiful, neat and featuring a pleasant color scheme. The presence of a functional kitchenette equipped for cooking, along with tools for making coffee, adds a significant convenience factor. Some apartments feature a private kitchen, enhancing the homely feel for guests.
Despite its charm, some guests mentioned certain limitations, such as compact living spaces that might not be ideal for larger families or extended stays. Rooms can sometimes feel dark and the scarcity of storage options like hooks or racks for towels and bathrobes was noted. Cleanliness standards seem to vary with some guests highlighting well-maintained spaces and others pointing out dust, spiderwebs and occasional animal hair. The comfort of bedding also drew mixed reactions with some finding sofas and mattresses uncomfortable.
The bathroom facilities, generally described as spacious and clean, come with comfortable bathrobes, though occasional issues like non-functioning sinks were noted. Rooms are often warm, but the lack of proper air conditioning, even in spite of its mention in room descriptions, resulted in some discomfort. Additionally, the noise levels vary depending on the location within the property, although ground-floor apartments generally enjoy peace and quiet despite facing the parking lot.
Guest interactions with hotel management reflect some logistical hitches such as late check-in times despite prior arrangements and there were occasional concerns about the timely and thorough upkeep of the rooms during longer stays.
In summary, Johan Suites & Spa would likely serve well for brief, smaller group stays, providing a comfortable and charming environment that is functional and aesthetically pleasing but might need some improvements to meet the expectations of all guests.
Beds
Johan Suites & Spa offers rooms with large, spacious beds that are praised for their comfort and ability to accommodate families. The main beds are wide enough, providing ample space for couples and even small children. However, several guests have reported issues with the comfort of the beds and pillows, describing them as either very hard or uncomfortable, which led to back pain after several nights. The pillows provided are often described as thin and uncomfortable.
The sofa beds present another set of challenges, frequently cited as uncomfortable and outdated. Guests have expressed that the sofa cushions do not stay in place and the mattress quality leaves much to be desired, leading to an overall restless experience. Additionally, there are instances where guests had to make the children’s beds themselves.
Despite several guests mentioning that the booking photos on the website did not accurately depict the beds, the suites offer a spacious layout with separate rooms for children, which many found convenient. However, there were also complaints of noise from neighboring rooms and an unpleasant smell from the towels, which detracted from the overall stay.
Overall, while the hotel's beds can comfortably fit families, the discomfort stemming from outdated and poorly made sofa beds, as well as hard mattresses and flat pillows, suggests a need for improvement in sleeping arrangements.
Cleanliness
Johan Suites & Spa appears to maintain a generally high standard of cleanliness with multiple reviews highlighting the clean and centrally located nature of the hotel. Guests consistently noted that the overall cleanliness was in order, describing the hotel as very clean, comfortable and beautiful. The spa area, specifically, received positive remarks for being nice and clean.
However, some reviews revealed significant issues, such as dirty floors, cobwebs in the corners and personal hair remains left behind. In certain cases, guests encountered bugs and noted that their rooms had not been adequately equipped or cleaned. Specific criticisms included a lack of hygiene measures like mattress protectors and missing basic amenities such as shampoo, conditioner and hairdryers. Additionally, concerns about non-functional cabinets and dusty surfaces were mentioned.
Despite these issues, the hotel's general cleanliness, particularly in communal and spa areas, appears to remain commendable.
Staff
Johan Suites & Spa enjoys a reputation for having an attentive and amiable staff. Guests frequently praised the helpfulness and friendliness of the hotel's personnel, noting that the hotel administrators, receptionists and service staff were consistently kind and accommodating. Many reviewers appreciated the polite and professional demeanor of the team, highlighting their eagerness to assist while respecting guests' space.
Notably, the staff at the restaurant received commendations for their friendly service, contributing to a pleasant dining experience. Additionally, the support offered by the hotel staff in managing practical issues, such as parking, was seen as an added benefit.
However, it's important to mention that some guests experienced inconsistencies in the level of service. A few reported instances of rudeness and inattentiveness, particularly at the reception and noted a lack of prompt apologies for inconveniences, such as door difficulties. Despite these occasional concerns, the predominant sentiment reflects positively on the hotel's commitment to creating a welcoming and supportive environment for its guests.
Spa
Johan Suites & Spa offers a charming and tranquil spa experience, frequently described by guests as small but cozy. The spa area, though limited in size, is well-appointed and clean, contributing to its appeal. Guests appreciate the variety of pools and saunas available, which enhance the overall experience. The ambiance is particularly enjoyable when the spa is not crowded, allowing for a more relaxing visit.
While the spa's compact nature can lead to overcrowding at times, visitors often highlight the cleanliness and the recent refreshment of the facilities. This small but lovely spa provides a serene environment with hooks for convenience and even children's bathrobes, making it family-friendly. Guests find the experience delightful, especially when they can enjoy the facilities without the presence of too many others.
Pool
Johan Suites & Spa offers an extensive and well-maintained swimming experience with a variety of options suited for different needs. The heated outdoor pool and the big pool are particularly noted for their usability and cleanliness. Families with young children will appreciate the safe, separate area in the large pool and the lower corner designed specifically for younger swimmers. For those looking for a bit more relaxation, the jacuzzi provides a delightful escape.
The indoor pool and the cold water pool near the sauna are complemented by the convenient layout of the complex, allowing guests easy access to the spa facilities. Despite occasional crowding, the warm water ensures a comfortable swim. However, some guests have mentioned the constant noise from a machine in the indoor pool area as a minor drawback. Overall, the pools at Johan Suites & Spa contribute significantly to a pleasant and relaxing stay.
Parking
Johan Suites & Spa offers a mix of parking options for guests with both free and fee-based choices. On the positive side, free parking is available on the hotel premises, which can be a convenient option, although the number of spots is limited. The staff provides assistance to help navigate the tight spaces, making it easier for guests to park in the courtyard. Sometimes, guests might have to resort to parking on the nearby street, which can be narrow but remains a viable alternative.
For those staying in the city center, parking can be particularly tricky, but the hotel’s location near public parking facilities offers a practical solution. In some cases, guests have successfully reserved spots in advance or even found complimentary parking right in front of their apartments.
However, guests need to be aware that the spa house lacks its own dedicated parking and there is shared parking with another building that may include charges. Despite a few constraints, the overall helpfulness of the staff and the availability of nearby public parking ensure that most parking needs can be adequately met.
Yes, Johan Suites & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Johan Suites & Spa.
Yes, Johan Suites & Spa welcomes dogs.
Yes, parking facilities are available at Johan Suites & Spa.