Mitsui Garden Hotel Kumamoto
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Summary of reviewsMitsui Garden Hotel Kumamoto enjoys an excellent reputation among guests for its strategically placed location, quality service and overall comfort.
The hotel's prime location is frequently lauded for its proximity to key attractions such as Kumamoto Castle and major shopping districts. Guests benefit from the convenience of nearby public transportation options, making it easy to explore the city and its dining and nightlife scenes. Despite being centrally located, the hotel maintains a quiet and cozy atmosphere, providing a relaxing retreat.
One of the standout features is the breakfast experience, praised for its delicious variety and quality. The buffet embraces both traditional Japanese and Western dishes, ensuring diverse options for all guests, including vegans. This culinary highlight, combined with efficient service, is consistently appreciated.
While dinner is not served at the hotel, its central location makes accessing local dining options simple with many quality restaurants nearby. The convenience of having numerous dining choices within walking distance enhances the overall guest experience.
Rooms are highly regarded for their cleanliness and comfort with special mentions of Kumamon-themed rooms adding a playful touch. Despite some noting smaller room sizes, the overall sentiment reflects satisfaction with the room quality. Effective maintenance and a quiet environment contribute to a restful stay.
Cleanliness is a top priority with guests frequently noting the spotless condition of rooms and common areas. The diligent cleaning staff often receive praise for maintaining tidy and welcoming spaces.
Staff at Mitsui Garden Hotel Kumamoto stand out for their friendliness and helpfulness with many fluent in English, which aids non-Japanese speaking guests. The courteous service extends throughout the hotel, from the front desk to housekeeping, leaving a positive impression on visitors.
The Wi-Fi service receives mixed reviews with many finding it reliable and fast, while others encounter connectivity issues and device limitations. Despite these varied experiences, the hotel maintains smooth check-in and communication processes, aiding business travelers.
Parking facilities also garner mixed responses. While some find the parking process straightforward and well-managed, others face challenges with size restrictions and additional charges. The staff, however, provide excellent assistance with parking solutions.
The hotel is family-friendly, offering spacious rooms and thoughtful amenities catering to both adults and children. The Kumamon-themed rooms and child-specific toiletries are a hit with young guests. Although not ideally suited for larger families, the strategic location and accommodating service create a pleasing environment for smaller family groups.
Ultimately, Mitsui Garden Hotel Kumamoto strikes a balance between vibrant city life and restful accommodations, making it an attractive choice for travelers. Its location, quality service, cleanliness and value for money collectively enhance the guest experience, ensuring most visitors leave satisfied.
Categories
The hotel's prime location is frequently lauded for its proximity to key attractions such as Kumamoto Castle and major shopping districts. Guests benefit from the convenience of nearby public transportation options, making it easy to explore the city and its dining and nightlife scenes. Despite being centrally located, the hotel maintains a quiet and cozy atmosphere, providing a relaxing retreat.
One of the standout features is the breakfast experience, praised for its delicious variety and quality. The buffet embraces both traditional Japanese and Western dishes, ensuring diverse options for all guests, including vegans. This culinary highlight, combined with efficient service, is consistently appreciated.
While dinner is not served at the hotel, its central location makes accessing local dining options simple with many quality restaurants nearby. The convenience of having numerous dining choices within walking distance enhances the overall guest experience.
Rooms are highly regarded for their cleanliness and comfort with special mentions of Kumamon-themed rooms adding a playful touch. Despite some noting smaller room sizes, the overall sentiment reflects satisfaction with the room quality. Effective maintenance and a quiet environment contribute to a restful stay.
Cleanliness is a top priority with guests frequently noting the spotless condition of rooms and common areas. The diligent cleaning staff often receive praise for maintaining tidy and welcoming spaces.
Staff at Mitsui Garden Hotel Kumamoto stand out for their friendliness and helpfulness with many fluent in English, which aids non-Japanese speaking guests. The courteous service extends throughout the hotel, from the front desk to housekeeping, leaving a positive impression on visitors.
The Wi-Fi service receives mixed reviews with many finding it reliable and fast, while others encounter connectivity issues and device limitations. Despite these varied experiences, the hotel maintains smooth check-in and communication processes, aiding business travelers.
Parking facilities also garner mixed responses. While some find the parking process straightforward and well-managed, others face challenges with size restrictions and additional charges. The staff, however, provide excellent assistance with parking solutions.
The hotel is family-friendly, offering spacious rooms and thoughtful amenities catering to both adults and children. The Kumamon-themed rooms and child-specific toiletries are a hit with young guests. Although not ideally suited for larger families, the strategic location and accommodating service create a pleasing environment for smaller family groups.
Ultimately, Mitsui Garden Hotel Kumamoto strikes a balance between vibrant city life and restful accommodations, making it an attractive choice for travelers. Its location, quality service, cleanliness and value for money collectively enhance the guest experience, ensuring most visitors leave satisfied.
Family Friendly Hotel
Mitsui Garden Hotel Kumamoto is centrally located and offers convenient access to shopping streets and eateries. The hotel provides amenities suitable for families and is known for its friendly staff.
Business Hotel
This hotel is in a great spot for sightseeing, and balances business functionality with access to local attractions. It offers a well-equipped business center and stations for laptops.
Hotel with Parking
This hotel has on-site parking available for a fee, though capacity is limited to 30 cars and reservations are not accepted. Affiliated parking is an alternative if the on-site lot is full, and there are vehicle size restrictions.
4-Star Hotel
This hotel receives positive reviews for its helpful staff, cleanliness, and breakfast offerings. It features an in-house spa providing various treatments for relaxation. Rooms are well-equipped with amenities such as hair dryers and refrigerators, and free WiFi is available.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Guest Reviews
Mitsui Garden Hotel Kumamoto boasts a prime location that receives high praise from its guests. Situated conveniently close to Kumamoto Castle, this hotel is within walking distance of numerous key attractions. Guests appreciate the easy access to shopping areas, restaurants and nightlife, making it an ideal spot for both leisure and business travelers.
The hotel is well-connected via public transportation with a tram station right next door and multiple bus terminals, including the Sakuramachi Bus Terminal, just a few minutes away. This ease of access extends to reaching the airport and local tourist spots, simplifying travel logistics immensely.
Visitors find the central location of Mitsui Garden Hotel Kumamoto particularly advantageous for dining and shopping, thanks to its proximity to bustling commercial areas, major shopping malls and quaint shopping streets like Shinshigai and Shimotori. Despite being in the heart of the city, the environment around the hotel remains quiet and cozy, providing a comfortable retreat after a day of exploration.
The strategic location ensures that guests can easily explore the downtown area and Kumamoto’s main sights, such as Kumamoto Castle and nearby parks. Additionally, the hotel's surroundings are rich with eateries and bars, offering a wide range of culinary delights.
Overall, Mitsui Garden Hotel Kumamoto’s excellent and convenient location makes it an attractive choice for travelers looking to fully experience the vibrant city of Kumamoto.
The breakfast at Mitsui Garden Hotel Kumamoto consistently receives high praise from guests. Many reviews highlight the delicious taste and quality with the breakfast often described as amazing, satisfying and very good. The buffet-style breakfast is particularly noted for its variety and incorporation of local specialties, making it both a flavorful and culturally enriching experience. Guests appreciated the mix of traditional Japanese dishes and western options, ensuring there is something for everyone, including vegans. The breakfast service is described as excellent with efficient staff and no waiting times. Despite some mentions of breakfast being on the expensive side, many believe it offers good value given the extensive selection and quality. Overall, the breakfast at Mitsui Garden Hotel Kumamoto stands out as a key highlight of the stay, leaving guests impressed and satisfied.
While Mitsui Garden Hotel Kumamoto does not serve dinner, its prime location more than makes up for it, offering guests convenient access to a plethora of local dining options. The hotel is situated close to shopping areas and a variety of restaurants, allowing visitors to sample Kumamoto's local specialties with ease. Nearby establishments, such as a popular Tonkatsu restaurant and other recommended venues, provide a wide range of dining experiences. Guests appreciate the convenience of dining out, supported by easily accessible flyers with restaurant suggestions. Despite some mixed reviews about specific recommendations and meal values, the overall consensus highlights the beneficial proximity to numerous dining choices, ensuring a diversified culinary experience.
Mitsui Garden Hotel Kumamoto offers a variety of room types, each with its own unique charm and setup. Guests frequently highlight the cleanliness of the rooms, often describing them as very clean, comfortable and well-maintained. The spaciousness of the rooms is another recurring positive point, especially appreciated in the triple rooms.
The hotel's Kumamon-themed rooms, inspired by Kumamoto's popular mascot, receive special attention for their delightful and modern decoration, adding a fun twist to stays. Despite many guests noting that some rooms are small and can feel cramped, they generally mention that the rooms are cozy, well-furnished and suited with all necessary amenities. Additionally, rooms tend to cater well to guests' comfort with clean and comfortable beds, quiet environments and effective layout designs.
However, certain areas could use improvements, such as the dim lighting and occasional reports of small, uncomfortable bathrooms. Despite a few instances of older or less tidy facilities, most reviews reflect satisfaction with the room cleanliness and comfort. The hotel's location also adds to its appeal, being close to shopping areas and convenient for transportation.
Overall, the Mitsui Garden Hotel Kumamoto delivers value for money with its diverse room offerings and consistent cleanliness, making it a practical choice for travelers seeking comfort and convenience.
The beds at Mitsui Garden Hotel Kumamoto generally receive positive feedback from guests. Many find the beds to be comfortable with a good number remarking on the bedding and pillows contributing to a restful night’s sleep. Some reviews highlight the comfort of large and extra-large beds specifically, describing them as spacious and allowing for relaxation. The rooms are often noted as clean, which enhances the overall comfort experience.
However, there are mixed opinions about bed sizes and firmness. Some guests found the beds too small for multiple people, such as two adults and a child, while others noted comfort issues with sofa beds or third beds in the room. There were occasional mentions of hard or flat pillows which didn't suit all preferences. Despite these minor drawbacks, the overall sentiment suggests that most guests find the beds at Mitsui Garden Hotel Kumamoto to be a significant positive aspect of their stay.
Mitsui Garden Hotel Kumamoto is consistently praised for its cleanliness, a standout feature frequently highlighted by guests. The rooms are often described as clean, beautiful and comfortable with many reviews emphasizing the daily cleaning service that keeps them in top shape. Despite the hotel exhibiting an older style, it maintains a sense of cleanliness and is well-taken care of, providing guests with a comfortable stay.
Common areas and the facility overall are kept tidy, contributing to a pleasant environment throughout the hotel. Many guests appreciate the excellent job done by the cleaning staff, noting their diligence and attention to detail. The cleanliness extends to specific areas such as toilets, washrooms and common spaces, all of which are described as very clean and well-maintained.
Some minor issues regarding cleanliness were noted, such as an outdated feel around washbasins or occasional overlooked spots. However, these instances appear to be exceptions rather than the rule.
Overall, the hotel’s commitment to cleanliness, well-maintained facilities and clean, cozy rooms make it a comfortable and reliable choice for travelers. The cleanliness coupled with friendly staff and good value for the price adds to its appeal, ensuring a positive experience for most guests.
Visitors to Mitsui Garden Hotel Kumamoto have consistently praised the hotel's staff for their exceptional friendliness and helpfulness. Numerous reviews highlight the front desk staff as particularly welcoming, often described as courteous, kind and attentive. The staff’s ability to communicate effectively in English has also been noted as a significant advantage for non-Japanese guests. Many travelers appreciated the staff’s warm and thoughtful service, which extended to areas like housekeeping and the breakfast venue.
Several guests pointed out the politeness and professionalism of the hotel staff with specific mentions of a positive demeanor and quick responses to requests. The staff’s eagerness to assist with various needs, from daily excursions to medical emergencies, was repeatedly acknowledged. There were, however, occasional mentions of less satisfactory interactions, such as a poorly trained foreign staff member or rude behavior from a specific parking lot attendant, but these instances were rare compared to the overwhelming positive feedback.
The commitment of the hotel’s team to provide attentive and considerate service left a memorable impression on visitors, enhancing their stay through warm smiles and helpful attitudes. The reception experience, in particular, was frequently described as smooth and efficient, adding to the overall pleasant experience at the hotel. Despite a few minor setbacks, the staff at Mitsui Garden Hotel Kumamoto are largely credited with creating a welcoming and supportive environment for their guests.
Mitsui Garden Hotel Kumamoto offers a mixed experience when it comes to Wi-Fi connectivity. On the positive side, many guests have found the Wi-Fi connection to be good, fast and excellent for work-related tasks. It works well throughout the hotel, making it convenient for remote work, especially with the availability of USB connectors, memos and ball pens. However, some guests have experienced issues such as slow speeds causing difficulties with video calls, frequent disconnections and difficulties in connecting to the network. There is also a limitation on the number of devices that can be connected simultaneously. Despite these occasional setbacks, the hotel's smooth reception and settlement processes add to the overall convenience for business travelers.
Guests' feedback on parking at Mitsui Garden Hotel Kumamoto indicates a mixed experience. On the positive side, parking was often described as straightforward and convenient with good guidance provided and dedicated attendants offering excellent assistance. Guests appreciated the various parking alternatives nearby, including a cheaper lot at the hotel's side entrance. For those who managed to secure a spot, the on-site parking was noted for being smooth and close to the entrance.
However, several challenges were also highlighted. There are height and size restrictions for vehicles in the hotel's underground and mechanical parking spaces, creating difficulties for guests with larger cars or SUVs. The need to resort to affiliated or alternative parking lots, sometimes a 10-minute walk away, was a recurring theme, causing inconvenience for some. Moreover, guests frequently mentioned that parking incurs additional charges, generally around 1,100 Japanese yen, which some found to be on the expensive side. The limitation on parking spaces and occasional full lots also added to the inconvenience with some having to navigate distant or less directly connected parking options. Despite these issues, the hotel's staff were noted to be helpful in directing guests to available parking solutions and assisting with rental car arrangements.
Mitsui Garden Hotel Kumamoto proves to be an excellent choice for families traveling with children. The hotel offers thoughtfully designed amenities that cater to the needs of both adults and young guests. Rooms are notably spacious, allowing families to comfortably stay with three people or even with small children. The Kumamon-themed rooms are particularly popular and bring joy to kids with their charming decor and stuffed animals.
Families can expect a comfortable and relaxing stay, thanks to well-provided children's toothbrushes and slippers, tailored breakfast options and a children's toiletry set. Though children's breakfast is not included, the hotel makes up for it with its overall family-friendly environment. The private rooms equipped with two big beds are ideal for small families, ensuring that children have enough space to move around and enjoy.
The staff is highly commendable, showing kindness and attentiveness to the needs of families, including providing extra towels and promptly assisting a child using a wheelchair. Despite lacking family rooms and not being ideal for large families, the hotel's strategic location and hospitable service contribute to a satisfying family travel experience. Young families, in particular, will find the hotel's accommodations and thoughtful touches tailored to ensure a memorable and pleasant stay for all.
Mitsui Garden Hotel Kumamoto offers an excellent location for travelers interested in both convenience and immersion in local culture. Situated a short walk from the main shopping areas and vibrant nightlife districts, guests can easily explore a variety of pubs, bars and restaurants, ensuring there is always something to do. For those seeking convenience, the hotel is close to several lively convenience stores and a nearby bus terminal, making transportation hassle-free.
While some visitors noted the street noise, the majority seem to have enjoyed peaceful and uninterrupted sleep in the hotel's clean, spacious and comfortable rooms. The proximity to downtown and bustling streets offers guests a wealth of dining and entertainment options right at their doorstep. Overall, Mitsui Garden Hotel Kumamoto strikes an appealing balance between a vibrant night scene and restful accommodations.
Mitsui Garden Hotel Kumamoto is a clean, efficient and convenient business hotel in Japan offering fair pricing and good value for money. The customer service stands out as two levels above the usual for business hotels, contributing to a positive overall experience. Though the facility is dated, it remains clean and user-friendly, embodying the qualities of a reputable and quality establishment.
While room sizes can be limited, especially in twin bed rooms, this matches the typical expectations for a three-star hotel. The standard bathroom setup adds to the sense of an affordable and comfortable stay. Additionally, the proximity to a good large shopping mall enhances convenience, though finding dining options around the hotel can be challenging at certain times.
Mitsui Garden Hotel Kumamoto delivers on its promise of a three-star rated, reasonably priced and comfortable stay, meeting the anticipated level of service and providing high cost performance.
Mitsui Garden Hotel Kumamoto presents itself as a well-maintained, clean and efficient option for business travelers in Japan. Its compact tables are ideal for those working with just a laptop and the overall experience is marked by comfort and convenience. Located in a great spot for sightseeing, the hotel balances business functionality with access to local attractions.
This cost-effective hotel provides polite customer service and offers a range of amenities tailored to business needs, including a well-equipped business center and stations for laptops. The staff demonstrate good responsiveness, assisting with business requests such as handling documents and facilitating calls and meetings. Self-check-in and autonomous cleaning robots add to the convenience, making the stay smooth and hassle-free.
While the hotel features only two laundry machines, it remains functional and suitable for business affairs. It's especially recommended for those used to urban business settings, offering reasonable support for business trips. The interior design reinforces its focus on business with a professional yet inviting atmosphere. Overall, Mitsui Garden Hotel Kumamoto stands out as a business-friendly hotel that fulfills the essential needs of business travelers.
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Location
The hotel is well-connected via public transportation with a tram station right next door and multiple bus terminals, including the Sakuramachi Bus Terminal, just a few minutes away. This ease of access extends to reaching the airport and local tourist spots, simplifying travel logistics immensely.
Visitors find the central location of Mitsui Garden Hotel Kumamoto particularly advantageous for dining and shopping, thanks to its proximity to bustling commercial areas, major shopping malls and quaint shopping streets like Shinshigai and Shimotori. Despite being in the heart of the city, the environment around the hotel remains quiet and cozy, providing a comfortable retreat after a day of exploration.
The strategic location ensures that guests can easily explore the downtown area and Kumamoto’s main sights, such as Kumamoto Castle and nearby parks. Additionally, the hotel's surroundings are rich with eateries and bars, offering a wide range of culinary delights.
Overall, Mitsui Garden Hotel Kumamoto’s excellent and convenient location makes it an attractive choice for travelers looking to fully experience the vibrant city of Kumamoto.
Breakfast
Dinner
Rooms
The hotel's Kumamon-themed rooms, inspired by Kumamoto's popular mascot, receive special attention for their delightful and modern decoration, adding a fun twist to stays. Despite many guests noting that some rooms are small and can feel cramped, they generally mention that the rooms are cozy, well-furnished and suited with all necessary amenities. Additionally, rooms tend to cater well to guests' comfort with clean and comfortable beds, quiet environments and effective layout designs.
However, certain areas could use improvements, such as the dim lighting and occasional reports of small, uncomfortable bathrooms. Despite a few instances of older or less tidy facilities, most reviews reflect satisfaction with the room cleanliness and comfort. The hotel's location also adds to its appeal, being close to shopping areas and convenient for transportation.
Overall, the Mitsui Garden Hotel Kumamoto delivers value for money with its diverse room offerings and consistent cleanliness, making it a practical choice for travelers seeking comfort and convenience.
Beds
However, there are mixed opinions about bed sizes and firmness. Some guests found the beds too small for multiple people, such as two adults and a child, while others noted comfort issues with sofa beds or third beds in the room. There were occasional mentions of hard or flat pillows which didn't suit all preferences. Despite these minor drawbacks, the overall sentiment suggests that most guests find the beds at Mitsui Garden Hotel Kumamoto to be a significant positive aspect of their stay.
Cleanliness
Common areas and the facility overall are kept tidy, contributing to a pleasant environment throughout the hotel. Many guests appreciate the excellent job done by the cleaning staff, noting their diligence and attention to detail. The cleanliness extends to specific areas such as toilets, washrooms and common spaces, all of which are described as very clean and well-maintained.
Some minor issues regarding cleanliness were noted, such as an outdated feel around washbasins or occasional overlooked spots. However, these instances appear to be exceptions rather than the rule.
Overall, the hotel’s commitment to cleanliness, well-maintained facilities and clean, cozy rooms make it a comfortable and reliable choice for travelers. The cleanliness coupled with friendly staff and good value for the price adds to its appeal, ensuring a positive experience for most guests.
Staff
Several guests pointed out the politeness and professionalism of the hotel staff with specific mentions of a positive demeanor and quick responses to requests. The staff’s eagerness to assist with various needs, from daily excursions to medical emergencies, was repeatedly acknowledged. There were, however, occasional mentions of less satisfactory interactions, such as a poorly trained foreign staff member or rude behavior from a specific parking lot attendant, but these instances were rare compared to the overwhelming positive feedback.
The commitment of the hotel’s team to provide attentive and considerate service left a memorable impression on visitors, enhancing their stay through warm smiles and helpful attitudes. The reception experience, in particular, was frequently described as smooth and efficient, adding to the overall pleasant experience at the hotel. Despite a few minor setbacks, the staff at Mitsui Garden Hotel Kumamoto are largely credited with creating a welcoming and supportive environment for their guests.
Wi-Fi
Parking
However, several challenges were also highlighted. There are height and size restrictions for vehicles in the hotel's underground and mechanical parking spaces, creating difficulties for guests with larger cars or SUVs. The need to resort to affiliated or alternative parking lots, sometimes a 10-minute walk away, was a recurring theme, causing inconvenience for some. Moreover, guests frequently mentioned that parking incurs additional charges, generally around 1,100 Japanese yen, which some found to be on the expensive side. The limitation on parking spaces and occasional full lots also added to the inconvenience with some having to navigate distant or less directly connected parking options. Despite these issues, the hotel's staff were noted to be helpful in directing guests to available parking solutions and assisting with rental car arrangements.
Family
Families can expect a comfortable and relaxing stay, thanks to well-provided children's toothbrushes and slippers, tailored breakfast options and a children's toiletry set. Though children's breakfast is not included, the hotel makes up for it with its overall family-friendly environment. The private rooms equipped with two big beds are ideal for small families, ensuring that children have enough space to move around and enjoy.
The staff is highly commendable, showing kindness and attentiveness to the needs of families, including providing extra towels and promptly assisting a child using a wheelchair. Despite lacking family rooms and not being ideal for large families, the hotel's strategic location and hospitable service contribute to a satisfying family travel experience. Young families, in particular, will find the hotel's accommodations and thoughtful touches tailored to ensure a memorable and pleasant stay for all.
Nightlife
While some visitors noted the street noise, the majority seem to have enjoyed peaceful and uninterrupted sleep in the hotel's clean, spacious and comfortable rooms. The proximity to downtown and bustling streets offers guests a wealth of dining and entertainment options right at their doorstep. Overall, Mitsui Garden Hotel Kumamoto strikes an appealing balance between a vibrant night scene and restful accommodations.
3 Star
While room sizes can be limited, especially in twin bed rooms, this matches the typical expectations for a three-star hotel. The standard bathroom setup adds to the sense of an affordable and comfortable stay. Additionally, the proximity to a good large shopping mall enhances convenience, though finding dining options around the hotel can be challenging at certain times.
Mitsui Garden Hotel Kumamoto delivers on its promise of a three-star rated, reasonably priced and comfortable stay, meeting the anticipated level of service and providing high cost performance.
Business
This cost-effective hotel provides polite customer service and offers a range of amenities tailored to business needs, including a well-equipped business center and stations for laptops. The staff demonstrate good responsiveness, assisting with business requests such as handling documents and facilitating calls and meetings. Self-check-in and autonomous cleaning robots add to the convenience, making the stay smooth and hassle-free.
While the hotel features only two laundry machines, it remains functional and suitable for business affairs. It's especially recommended for those used to urban business settings, offering reasonable support for business trips. The interior design reinforces its focus on business with a professional yet inviting atmosphere. Overall, Mitsui Garden Hotel Kumamoto stands out as a business-friendly hotel that fulfills the essential needs of business travelers.
No, Mitsui Garden Hotel Kumamoto doesn't have any pool.
No, a spa isn't available at Mitsui Garden Hotel Kumamoto.
No, Mitsui Garden Hotel Kumamoto doesn't allow dogs.
Yes, parking facilities are available at Mitsui Garden Hotel Kumamoto.
No, Mitsui Garden Hotel Kumamoto doesn't have a gym.
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