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Summary of reviewsHotel Route-Inn Kumamoto Ekimae garners positive reviews for its favorable location, delightful breakfast offerings, comfortable rooms, thorough cleanliness, and courteous staff. The hotel's strategic placement near JR Kumamoto Station, bus terminals, and tram services provides guests with easy access to transportation, making it an excellent base for exploring Kumamoto and its surroundings. Proximity to major shopping malls further enhances the convenience for travelers.
The breakfast buffet receives high praise for its variety, catering to both Japanese and Western tastes while featuring local Kumamoto specialties. Guests appreciate the substantial and delicious options available, which make for a delightful start to the day. The addition of a coffee maker and scenic river view contribute to the pleasant breakfast experience, despite occasional crowdedness.
Rooms are often described as spacious, clean, and comfortable, with a calming ambiance that exceeds many guests' expectations, particularly in terms of value. While some rooms could benefit from modernization, the responsive staff and offerings like the sizeable public bath elevate the overall experience. The hotel maintains a commendable standard of cleanliness, although some minor issues such as occasional mold and aging facilities are noted.
The staff at Hotel Route-Inn Kumamoto Ekimae is frequently commended for their warmth and attentiveness, helping create a welcoming atmosphere. Although there are minor challenges such as language barriers, the staff’s dedication to service remains evident. Guests also appreciate the availability of free Wi-Fi, although connectivity can vary.
Parking is convenient, with reasonable rates and ample space, despite a few challenges with layout and navigation. Beds are generally comfortable, though opinions on firmness vary. Overall, Hotel Route-Inn Kumamoto Ekimae presents a pleasant experience, balancing comfort and affordability, making it a viable option for travelers seeking convenience and value. Show more
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Business Hotel
While specific business amenities are not detailed, Route-Inn hotels generally cater to business travelers with essential services.
Hotel with Parking
The hotel features on-site parking with a reasonable daily fee. Guest reviews highlight the parking as spacious and super convenient, although there is a height limit for vehicles.
EV charging stations
Hotel with EV Charging Stations
This hotel features EV charging stations on its premises, providing convenient charging options for electric vehicle owners.
3-Star Hotel
This hotel is conveniently located near Kumamoto Station, making it easy to access transportation. It offers essential amenities for a comfortable stay.
Room Types
Single Room - Non-Smoking - Main BuildingThis air-conditioned room has a tea maker and wood desk. Each comes with a TV and a fridge. The en suite bathroom features a bathtub and slippers.
Twin Room - Non-Smoking - Main BuildingThis air-conditioned room has a tea maker and wood desk. Each comes with a TV and a fridge. The en suite bathroom features a bathtub and slippers.
Twin Room - Smoking - Main BuildingThis air-conditioned room has a tea maker and wood desk. Each comes with a TV and a fridge. The en suite bathroom features a bathtub and slippers.
Single Room - Smoking - Main BuildingThis air-conditioned room has a tea maker and wood desk. Each comes with a TV and a fridge. The en suite bathroom features a bathtub and slippers.
Double Room with Small Double Bed - Smoking - Main BuildingFeaturing a semi-double size bed (120cm wide), this air-conditioned room has a tea maker and wood desk. Each comes with a TV and a fridge. The en suite bathroom features a bathtub and slippers.
Double Room with Small Double Bed - Non-Smoking - Main BuildingFeaturing a semi-double size bed (120cm wide), this air-conditioned room has a tea maker and wood desk. Each comes with a TV and a fridge. The en suite bathroom features a bathtub and slippers.
Deluxe Twin Room - Non-Smoking - East BuildingThis spacious air-conditioned room has a tea maker and wood desk. Each comes with a TV and a fridge. The en suite bathroom features a bathtub and slippers.
Single Room - Non-Smoking - East BuildingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room offers air conditioning, an electric kettle, a carpeted floor, pajamas and a flat-screen TV. The unit has 1 bed.
Single Room - Smoking - East BuildingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room features air conditioning, an electric kettle, a carpeted floor, pajamas, as well as a flat-screen TV. The unit has 1 bed.
Double Room with Small Double Bed - Smoking - East BuildingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, an electric kettle, a carpeted floor and pajamas. The unit has 1 bed.
Double Room with Small Double Bed - Non Smoking - East BuildingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, an electric kettle, a carpeted floor, pajamas, as well as a flat-screen TV. The unit offers 1 bed.
Triple Room - Non-Smoking - East BuildingThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This triple room is air-conditioned and features a flat-screen TV, an electric kettle, a carpeted floor and pajamas. The unit offers 3 beds.
Superior Twin Room - Non-Smoking - East BuildingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, an electric kettle, a carpeted floor, pajamas, as well as a flat-screen TV. The unit has 2 beds.
Superior Twin Room - Smoking - East BuildingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, an electric kettle, a carpeted floor, pajamas and a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.6
Good
Location
Hotel Route-Inn Kumamoto Ekimae is highly praised for its outstanding location, offering convenience and easy access to various transport options. Strategically positioned in close proximity to JR Kumamoto Station, the hotel is just a short walk away from the main train and Shinkansen lines, making it an ideal choice for travelers keen on exploring Kumamoto and its surroundings. Guests appreciate the convenience of having the bus terminal and tram services nearby, as well as being within walking distance of major shopping malls like Amu Plaza. The location is not only central but also provides straightforward access to street cars and buses, facilitating efficient sightseeing trips around the city. Whether arriving by train or car, the hotel's positioning near the station simplifies logistics and enhances the overall travel experience.
Breakfast
Hotel Route-Inn Kumamoto Ekimae offers a breakfast experience that receives high praise from its guests. Boasting a plentiful selection, the buffet caters to both Japanese and Western palates, including a mix of local Kumamoto specialties like taipi-en and ikinari dango, as well as Sagan treats such as Sicilian rice. The variety is highlighted as exceptional, with local produce adding a unique and delicious touch. Guests particularly applaud the buffet's delicious offerings, noting its substantial nature and the satisfaction it brings. It's convenient for both early risers and those staying for business, as breakfast is available early and adjacent to the station. While there are occasional mentions of crowdedness and slow replenishment during peak times, and a few scattered criticisms, the consensus is overwhelmingly positive, with many finding it to be a delightful and hearty start to their day. The inclusion of a coffee maker at the front desk and a scenic river view adds to the pleasantness of the breakfast experience.
Rooms
Hotel Route-Inn Kumamoto Ekimae offers guests a generally pleasant stay, characterized by spacious and clean rooms that many find to be comfortable and bright. Numerous guests appreciate the calming color scheme and find that rooms, especially the twin and triple accommodations, often exceed expectations in terms of size and comfort, providing good value for the price. The atmosphere of the rooms frequently receives praise, contributing to a relaxing experience. A highlight mentioned by many is the large public bath on offer. However, some rooms are noted to have a darker ambiance and the interiors may feel somewhat dated. The bathrooms, in particular, are described as small and could benefit from some modernization. Despite occasional comments about minor cleanliness issues and certain aspects needing improvement, many visitors enjoy the comfort and convenience of their guest rooms. The hotel staff is noted for their responsive service, including complimentary room upgrades in certain cases, further enhancing the guest experience.
Beds
Hotel Route-Inn Kumamoto Ekimae offers a range of experiences when it comes to their beds. Many guests found the beds to be comfortable, highlighting the ease of sleeping on them and the general comfort they provided. Descriptions often mention the beds as being queen size, adding to the spaciousness and overall appeal of the rooms. Guests appreciated the cleanliness of the beds, enhancing their stay with well-maintained accommodations. However, some guests noted that the firmness of the beds may not suit everyone, with mentions of hard springs and less comfortable pillows. While experiences varied, the hotel seems to deliver on comfort for many of its visitors, despite some mixed impressions regarding bed firmness and pillow quality.
Cleanliness
Hotel Route-Inn Kumamoto Ekimae offers a generally positive experience in terms of cleanliness, providing guests with comfortable and tidy accommodations. Many reviews highlight the thorough cleaning, describing rooms as clean, spacious, and comfortable. The large public bath and spa facilities are consistently praised for their cleanliness, contributing to a pleasant stay. Despite the hotel's older age, guests appreciate the maintained cleanliness of the facilities and the surrounding area. Some negative comments do note minor cleanliness issues, such as mold in the bathroom and hair in the public bath, which detract slightly from the overall impression. Furthermore, some areas may require a bit of upkeep, like air conditioners and toilets showing signs of age. Overall, however, the hotel succeeds in creating a warm and inviting atmosphere, complemented by courteous staff who enhance the overall experience.
Staff
The reviews for Hotel Route-Inn Kumamoto Ekimae paint a picture of a hotel staffed by a team that exemplifies courteousness and warmth. Guests frequently praise the friendly and pleasant demeanor of the staff, noting their attentive service and polite responses. From the front desk to the breakfast area, staff members are described as eager to help out and quick to respond, ensuring guests feel welcomed and accommodated throughout their stay. Their neat appearance and eagerness to assist, whether it’s answering questions about local attractions or handling luggage, contribute to a reliable atmosphere appreciated by many.
Despite a few challenges such as language barriers and some situations requiring more attention, the team consistently provides a level of service that aligns well with guest expectations. The staff's ability to be gracious and helpful during phone calls or provide a quick response during busy buffet periods is a recurring theme in the reviews. Overall, the hotel staff's politeness and dedication to service stand out, making guests’ experiences enjoyable and comfortable.
Wi-Fi
At Hotel Route-Inn Kumamoto Ekimae, guests generally appreciate the availability of free Wi-Fi, noting that it often meets basic needs. However, experiences with the internet can vary. Some guests find the Wi-Fi signal strong and satisfactory, while others report slow speeds and instability, particularly in some rooms. A positive highlight is the responsive hotel staff, who are quick to accommodate guests encountering Wi-Fi difficulties by offering alternative rooms when necessary. It's also worth noting that Wi-Fi access may be limited to certain areas, such as the front desk, for some guests. Travelers seeking a more consistent and robust internet connection might need to adjust expectations or inquire about specific room availability. Additionally, the limited availability of power outlets due to desk lighting can be inconvenient for those needing to charge multiple devices.
Parking
Hotel Route-Inn Kumamoto Ekimae provides convenient parking options for its guests, though with a few quirks to be mindful of. Visitors generally find the parking fees to be quite reasonable at 500 yen per day, with ample onsite parking available. Many note the ease of parking their vehicles without much difficulty, especially those using rental cars. For motorcyclists, the possibility of using the hotel's parking lot for free, when space permits, adds an extra layer of convenience.
However, it's worth noting that the parking lot's layout can be challenging. Some find the multi-story parking area to be narrow, which may require extra caution. The entrance may also be confusing, and timing your arrival could potentially lead to detours. Despite these minor challenges, the convenience of having parking available near Kumamoto Station makes it a noteworthy option for many guests. Overall, while the spaces might be compact, the availability and reasonable fees contribute to a generally positive experience for those staying at the hotel.
3 Star
Hotel Route-Inn Kumamoto Ekimae offers a generally pleasant experience for travelers seeking convenience and affordability. Despite the hotel being a bit outdated, it is strategically located near the train station, tram station, and bus stop with direct routes to KMJ airport, making it an ideal base for exploring the area. Guests report a comfortable overall stay with rooms that meet expectations for a hotel in Japan, and some even receive larger rooms than anticipated, adding to their satisfaction.
While the air conditioning can be a bit noisy and overpowering, and the breakfast is described as average, the pricing for the overall experience is deemed satisfactory, especially given the cost during peak travel times. The breakfast, although ordinary, is well-rounded for the price, ensuring guests start their day on a good note. Dinner options, however, require a bit of travel from the city center, which might impact convenience for those desiring bustling nightlife or easy dining options. While it may not be the top choice for a return visit, the hotel's comfort and location make it a viable option for budget-conscious travelers.
No, Hotel Route-Inn Kumamoto Ekimae doesn't have any pool.
No, a spa isn't available at Hotel Route-Inn Kumamoto Ekimae.
No, Hotel Route-Inn Kumamoto Ekimae doesn't allow dogs.
Yes, parking facilities are available at Hotel Route-Inn Kumamoto Ekimae.
No, Hotel Route-Inn Kumamoto Ekimae doesn't have a gym.