SEM9 Senai "Formerly Known As Perth Hotel"

Kulai 1.63590100, 103.66310800 , 21, Jalan Terminal 1 Senai Centerpoint (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSEM9 Senai, formerly known as the Perth Hotel, enjoys a prime location just a 5-minute walk from Senai Airport, perfectly positioned for travelers with early flights. The hotel offers a tranquil setting with clean and comfortable surroundings, enhanced by the convenience of nearby food amenities such as Family Mart, McDonald's and various restaurants. Additionally, transportation services like Grab, AirAsia Ride and Socar are easily accessible and a complimentary airport shuttle adds to the convenience.

Breakfast at SEM9 Senai has elicited mixed reviews. Some guests praised the extensive buffet for its delicious offerings, while others felt that the selection was limited, particularly in terms of vegetarian and vegan options. The breakfast lounge is spacious and comfortable, though there is general consensus that the variety and quality of food could be improved, catering better to those who prefer Western-style meals and more flavorful dishes.

The rooms at SEM9 Senai are frequently commended for their cleanliness and spaciousness. Standard and family rooms alike are noted for being well-maintained with daily cleaning services. Comfortable beds contribute to a restful sleep and many guests appreciate the room aesthetics and overall comfort. Despite occasional minor issues like musty smells or inadequate facilities, the overall guest experience is positive. The hotel's proximity to both Senai Airport and Johor Premium Outlets (JPO) further enhances its appeal, especially for those in transit or on short stays.

Cleanliness remains a strong point for SEM9 Senai. Guests consistently highlight the well-kept rooms and tidy bathrooms. Even during renovation periods, the hotel's commitment to cleanliness is evident. While minor issues like occasional hairs on the floor upon check-in are noted, the overall impression is one of a clean and comfortable environment.

SEM9 Senai's staff consistently impresses with their friendliness and helpfulness. Receptionists in particular are praised for being accommodating and going the extra mile to assist guests, even during late-night check-ins. The staff's dedication to guest satisfaction, whether through arranging transportation or delivering amenities, is clear and contributes significantly to the positive atmosphere.

WiFi service at the hotel, however, has received mixed feedback. While some guests find the WiFi adequate for their needs, others experience instability and slow speeds, making it challenging for high-bandwidth activities. Although the staff is responsive and attempts to rectify these issues by offering room changes, there is a consensus that the WiFi requires improvement.

Parking at SEM9 Senai also presents a mixed picture. While ample parking is appreciated, unexpected parking fees and difficult navigation of the parking area pose challenges. Guests have reported discrepancies between the advertised flat rate and actual charges, leading to frustration. Better communication and clearer pricing would improve the overall parking experience.

Lastly, the beds at SEM9 Senai are generally well-received with guests frequently describing the mattresses as comfortable and clean. Despite varied opinions on the pillows, the size and comfort of the beds generally contribute positively to the overall stay. The hotel’s convenient location for travelers catching early flights is particularly advantageous.

In summary, SEM9 Senai stands out for its strategic location near the airport, cleanliness, comfortable accommodations and friendly staff. While breakfast, WiFi and parking present opportunities for improvement, the hotel's overall appeal as a convenient and welcoming stay for travelers is evident.
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3-Star Hotel
This hotel offers comfortable accommodations and a convenient location near Senai Airport. It provides essential amenities for a pleasant stay. The hotel is suitable for travelers looking for proximity to the airport and nearby industrial areas.

Family Friendly Hotel

Hotel with Parking

Room Types
S9 Classic Twin Offering free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The twin/double room offers air conditioning, a tea and coffee maker, a wardrobe, tumble dryer and a flat-screen TV with satellite channels. The unit has 2 beds.

S9 Classic Triple Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room offers air conditioning, a tea and coffee maker, a wardrobe, tumble dryer and a flat-screen TV with satellite channels. The unit has 2 beds.

S9 Classic Deluxe Providing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The family room provides air conditioning, a tea and coffee maker, a wardrobe, tumble dryer and a flat-screen TV with satellite channels. The unit offers 2 beds.

S9 Classic King Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers air conditioning, a tea and coffee maker, a wardrobe, tumble dryer and a flat-screen TV with satellite channels. The unit offers 1 bed.

Double Room The unit has 1 bed.

Guest Reviews
8.0
Very Good
Location
The SEM9 Senai, previously known as Perth Hotel, boasts a prime location near Senai Airport, making it an ideal choice for travelers. It's strategically situated within a 5-minute walk from the airport, ensuring easy access for those catching early flights. Guests appreciate the quiet and beautiful surroundings of the hotel, which is paired with cleanliness and comfort. The convenience of being near the airport is complemented by a range of nearby food amenities, including family mart, McDonald's and various restaurants. Additionally, transportation services like Grab, AirAsia Ride and Socar are readily available. The availability of a free airport shuttle further enhances the hotel's appeal. Overall, the location, cleanliness and accessibility of SEM9 Senai make it a favored choice among visitors.

Breakfast
At SEM9 Senai, formerly known as Perth Hotel, breakfast offerings have received varied feedback from guests. While a portion of visitors appreciated the large and extensive breakfast buffet and described it as delicious, others felt that the breakfast options were quite limited and could benefit from more variety. The breakfast lounge was highlighted for its spaciousness, providing a comfortable dining environment.

Specific feedback indicated that the food selection could use improvement with some guests mentioning a need for more vegan and vegetarian options. Although some found the dishes like nasi goreng and mee goreng to be flavorful, others criticized them for being too salty. There were also a few comments about the breakfast being simple and not satisfactory for those who might prefer a Western-style meal.

In certain cases, guests were disappointed when they did not receive a breakfast-to-go despite it being included in their stay. Overall, while there were positive remarks about the breakfast, there is a general consensus that upgrade and improvement in variety and quality would enhance the morning dining experience at SEM9 Senai.

Rooms
Nestled conveniently close to Senai Airport, SEM9 Senai, formerly known as Perth Hotel, provides guests with a stay that is praised for its cleanliness and comfort. Numerous reviews highlight the spacious nature of the rooms with many guests appreciating the ample space available in both the standard and family rooms. Cleanliness is a recurring theme with many guests noting that the rooms are well-maintained, tidy and cleaned on a daily basis.

The beds are often described as comfortable, making for a restful sleep. Several reviews commend the overall aesthetics and comfort of the rooms, indicating that even basic rooms meet and sometimes exceed expectations. Despite a few issues—such as occasional musty smells and inadequate facilities—the general consensus leans towards a positive experience, emphasizing the clean and welcoming environment.

Guests also find the location advantageous with its proximity to both the Senai Airport, which is within walking distance if you have light luggage and the Johor Premium Outlets (JPO). For those working at or traveling through the airport, the hotel offers convenient van transportation. This service, paired with clean and comfortable rooms, makes SEM9 Senai a practical choice for both short, transit stays and longer visits.

Beds
SEM9 Senai, formerly known as Perth Hotel, receives largely positive feedback regarding its beds. Guests frequently describe the mattresses as comfortable, highlighting a pleasant and restful experience. Cleanliness is also noted with beds being maintained on a daily basis. The size of the beds adds to the comfort, contributing positively to the overall stay. However, opinions about the pillows are mixed with some guests finding them too hard or too high. Despite occasional criticisms about the pillows and isolated incidents of cleanliness issues, the hotel's beds are generally well-received by guests. Additionally, the hotel's convenient location for early flights is a significant advantage.

Cleanliness
SEM9 Senai, also known as Perth Hotel in the past, receives generally positive feedback for its cleanliness. Many guests find the hotel to be very clean with comments highlighting its clean rooms, tidy bathrooms and comfortable amenities. The basic rooms are equipped with essential necessities and maintain a good standard of cleanliness. Guests appreciate the clean mattresses and towels, emphasizing that the toilets are well-maintained as well.

Despite a few minor issues, such as occasional hairs on the floor upon check-in and areas where the bathroom cleanliness could be improved, the overall impression remains favorable. The hotel remains clean even amidst ongoing renovation work, which speaks volumes about its standards.

The combination of cleanliness and convenient location near the airport makes SEM9 Senai a preferable choice for many travelers. With friendly staff and good facilities, it stands out as a decent option for those needing a comfortable and clean place to stay close to the airport.

Staff
SEM9 Senai, previously known as the Perth Hotel, consistently impresses with its standout staff who are noted for their friendliness and helpfulness. Numerous guests have praised the receptionists for their accommodating nature, even going the extra mile late into the night to assist late check-ins. The front desk has received positive reviews for its excellent and friendly service and the staff in general are frequently mentioned as being nice, helpful and accommodating. Whether it’s arranging transportation or promptly delivering amenities like hair dryers to rooms, the team’s dedication to guest satisfaction is clear. A small mention of less-than-friendly service at the front desk appears to be a minor exception in an otherwise glowing series of reviews about the staff. Cleanliness of the premises is also highlighted, further complementing the hospitable atmosphere provided by the attentive team at SEM9 Senai.

Wi-Fi
The WiFi at SEM9 Senai, formerly known as Perth Hotel, has received mixed reviews from guests. On a positive note, there have been instances where the WiFi was strong enough to meet guests' needs. However, several guests experienced instability and inconsistency. Some found the internet speed to be slow, making it difficult to use for competitive gaming or other high-bandwidth activities. Others mentioned that the WiFi tended to disconnect frequently. It's worth noting that the hotel staff is responsive to complaints and accommodates guests by offering new rooms when WiFi issues are reported. Despite some positive feedback, there is a consensus that the WiFi needs significant improvement.

Parking
Visitors to 'SEM9 Senai, Formerly Known As Perth Hotel' have shared varied experiences regarding the parking facilities, revealing a mix of positive and less ideal aspects. On the upside, there is ample parking available, making it relatively easy for guests to find a spot. This convenience is appreciated by those traveling by car.

However, several logistical challenges have been noted. Guests often find parking fees to be a significant downside, as the costs are not included in the room price and can be unexpectedly high. Some have mentioned being charged more than anticipated with one guest citing an instance of paying over RM20, despite the advertised flat rate being RM3. Additionally, the parking access itself could be better designed, as some find the entrance difficult to navigate.

Communication regarding parking, especially during off-hours, might not be seamless either with reports of vacant booths and poor intercom communication. Despite these issues, the availability of parking itself remains a considerable advantage for many guests. Overall, while the parking options are convenient in terms of availability, improvements in access, communication and pricing transparency could significantly enhance the guest experience.


No, SEM9 Senai "Formerly Known As Perth Hotel" doesn't have any pool.

No, a spa isn't available at SEM9 Senai "Formerly Known As Perth Hotel".

No, SEM9 Senai "Formerly Known As Perth Hotel" doesn't allow dogs.

Yes, parking facilities are available at SEM9 Senai "Formerly Known As Perth Hotel".

No, SEM9 Senai "Formerly Known As Perth Hotel" doesn't have a gym.

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