Luxury HotelAn upscale 5-star hotel and villas located directly on a private sandy beach. It offers stylish rooms, suites, and beachfront villas with modern amenities and views of the bay or surrounding landscape. The resort features an on-site spa and gym, outdoor pools, multiple restaurants and bars, and a private marina.
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Summary of reviews related to the 'Luxury' categoryHUMA Kotor Bay Hotel and Villas boasts new and luxurious facilities that have been described as a very high-level hotel with breathtaking bay views. Many guests found the environment to be exceedingly luxurious with great luxury reflected in both the rooms and the overall ambiance. The setting is beautifully luxurious, enhancing the five-star experience along with sophisticated and high-end services.
However, there are notable inconsistencies reported by guests that detract from the overall luxury. Despite the hotel's clean rooms and friendly staff, numerous reviews reveal that the level of service often falls short of what is expected from a five-star establishment. Complaints include delayed check-ins, inconsistent housekeeping, random employee uniforms and the need for better service coordination. Guests also remarked that while the food is good, it is overpriced and room service did not justify the expense.
Thus, while HUMA Kotor Bay Hotel and Villas offers an unforgettable luxurious experience with top-tier facilities, it struggles with service consistency and value for money issues, which need addressing to meet true five-star standards.
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