5-Star Hotels in Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur

Hotel in Kuala Lumpur

8.7

Very Good

From $160

$

5-Star Hotel

Located in the heart of Kuala Lumpur, this hotel offers luxurious accommodations and a wide range of amenities. Renowned for its exceptional service, elegant ambiance, and prime location, providing guests with an unforgettable urban retreat.

Summary of reviews related to the '5 Star' categoryThe Ritz-Carlton, Kuala Lumpur has been consistently reviewed as a hotel that is well worth the money, delivering exceptional value for its cost. Guests have highlighted the five-star service and amenities with many describing their experience as excellent and luxurious. The cooperative and friendly staff contribute significantly to the overall positive experience, ensuring that the hotel feels like a true five-star establishment.

Many visitors have stayed at numerous five-star hotels and assert that The Ritz-Carlton, Kuala Lumpur certainly lives up to its five-star rating. The hotel chain’s reputation for excellent service is upheld by the precise design and well-maintained facilities. However, some reviews noted that the experience did not always match the high standards typically associated with the Ritz-Carlton brand.

Overall, the positive feedback overwhelmingly favors the hotel with many guests recommending it for anyone seeking a luxurious stay in Kuala Lumpur. The Ritz-Carlton, Kuala Lumpur appears to consistently meet the high expectations of its guests, making it a desirable choice for a five-star experience.
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The RuMa Hotel and Residences

Hotel in Kuala Lumpur

9.3

Excellent

From $157

$

5-Star Hotel

Offers luxuriously appointed rooms and suites with breathtaking city views. The hotel provides a unique guest experience with personalized service and attention to detail, making it a standout choice in Kuala Lumpur.

Summary of reviews related to the '5 Star' categoryThe RuMa Hotel and Residences consistently impresses guests with its luxurious offerings and impeccable service, earning it a well-deserved five-star rating. Visitors highlight the hotel's top-notch amenities, stylish facilities and exceptional quality standards. The interior design and general atmosphere exude five-star hospitality, making every aspect of the stay truly remarkable.

Guests frequently mention the outstanding service provided by the professional and courteous staff, which seems rare even among luxury hotels in Malaysia. The hotel stands out with its immaculate cleanliness, well-designed pool complex and incredible facilities that cater to every need. Many reviewers note the hotel's exceptional value for money and its convenient location between Pavilion and KLCC.

Overall, The RuMa Hotel and Residences is applauded for its high standards, comfort and attention to detail. While a few comments suggest there are rare moments where service dips below the five-star mark, the overwhelming consensus is that this hotel offers a genuinely luxurious and satisfying experience. With its combination of high-tech features, beautiful surroundings and attentive staff, The RuMa is highly recommended for a memorable and indulgent stay.
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Mandarin Oriental, Kuala Lumpur

Hotel in Kuala Lumpur

9.1

Excellent

From $205

$

5-Star Hotel

Embodies Malaysian city chic living, perfectly located between KLCC Park and the Petronas Twin Towers. Features stellar restaurants, stylish cocktail bars, and a world-class spa, providing a luxurious and convenient urban experience.

Summary of reviews related to the '5 Star' categoryMandarin Oriental Kuala Lumpur is truly a 5-star luxury hotel with exceptional facilities and services. Guests consistently praise the superb quality and stunning beauty of the property. The hotel is located in the heart of a vibrant city and provides an unparalleled experience, leaving guests feeling special and pampered. The Mandarin Oriental is the perfect place for a luxurious treat with lovely extra touches that set them apart from other 5-star hotels. The hotel staff are exceptionally helpful, friendly and professional, ensuring every aspect of a guest's stay is nearly perfect. The mitchellin star restaurant and excellent amenities also add to the overall exceptional experience. Despite a few guests mentioning the need for parking facility upgrades, it is clear that Mandarin Oriental Kuala Lumpur is a beautiful and exceptional five-star hotel that everyone should stay at at least once in their life.
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Banyan Tree Kuala Lumpur

Hotel in Kuala Lumpur

9.2

Excellent

From $235

$

5-Star Hotel

Offers a spa-like sanctuary in the heart of Kuala Lumpur. Known for its exceptional service, luxurious accommodations, and stunning city views, providing a serene and indulgent escape.

Summary of reviews related to the '5 Star' categoryBanyan Tree Kuala Lumpur consistently earns top marks as a luxurious five-star hotel, renowned for its exceptional standard and placing it among the finest in the city. Guests frequently highlight the consistent excellence of its services, luxurious accommodations and five-star living experience. The hotel's take-away breakfast and amenities notably uphold the standards expected of a five-star property, setting it apart from other high-end establishments. While some guests felt that the staff could be more attentive, the overall sentiment remains overwhelmingly positive. With rave reviews affirming its super luxe atmosphere and definitive five-star experience, Banyan Tree Kuala Lumpur continues to rate high among discerning travelers.
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Shangri-La Kuala Lumpur

Hotel in Kuala Lumpur

8.9

Excellent

From $135

$

5-Star Hotel

A landmark hotel known for its impeccable service, luxurious accommodations, and extensive amenities. Its central location, combined with world-class dining and recreational facilities, ensures a memorable and opulent stay.

Summary of reviews related to the '5 Star' categoryShangri-La Kuala Lumpur is a superb and classy five-star hotel that offers five-star service and facilities. The hotel has a serene elegance and is high-end and well-outfitted. The staff is great and provides exceptional service. The hotel features a superb Club Horizon with spacious suites, an excellent breakfast and livemusik in the lobby almost every evening. The Spa center is also excellent. However, some reviewers note that the hotel does not live up to the 5-star rating in terms of some outdated AV equipment and limited beauty salon services. Additionally, some areas like the pool were considered a bit outdated, but understandable given the challenge of having a large pool in a tall building. Nonetheless, the hotel's Stilsicherheit and fantastic service make it a perfect stay for families and it receives many reviews labeled as "exceptional" and "amazing." While some suggest the hotel should consider upgrading coffee machines or having a better view of their room before booking, overall, guests leave feeling at home and giving thanks to Shangri-La Kuala Lumpur for a wonderful stay.
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The Westin Kuala Lumpur

Hotel in Kuala Lumpur

8.5

Very Good

From $133

$

5-Star Hotel

Located in the heart of Bukit Bintang, this hotel offers luxurious accommodations and signature Westin amenities. Known for its exceptional service, revitalizing spa, and prime location, providing a refreshing and convenient urban experience.

Summary of reviews related to the '5 Star' categoryThe Westin Kuala Lumpur, a conveniently located hotel opposite Pavilion mall, offers a mixed experience for its guests. Positively noted for its friendly atmosphere and cooperative staff, it often makes visitors feel at home. Many guests praise the service as excellent, with staff being described as polite and helpful. The Heavenly Bed is highlighted for its exceptional comfort, contributing to an overall pleasant stay for those prioritizing rest.

Guests who upgrade to an executive club room find value in the lounge's refreshments and cocktail hot foods, enhancing their experience. Meanwhile, the central location is perfect for those interested in food and shopping, further adding to the hotel's appeal.

However, some aspects fail to meet the high expectations of a five-star establishment. The hotel's facilities show signs of aging, with rooms described as dated and in need of renovation. Concerns are raised about soundproofing issues and faulty bathroom amenities, and the breakfast selection does not impress. These shortcomings lead some guests to question the hotel's five-star rating, despite the high prices.

In summary, while The Westin Kuala Lumpur shines in service and location, it faces challenges in maintaining the consistent luxury expected of a top-tier hotel.
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Grand Hyatt Kuala Lumpur

Hotel in Kuala Lumpur

9.0

Excellent

From $172

$

5-Star Hotel

Located in the heart of Kuala Lumpur, this hotel offers luxurious accommodations and exceptional amenities. Known for its stunning city views, world-class dining, and impeccable service, providing a memorable and sophisticated urban experience.

Summary of reviews related to the '5 Star' categoryGrand Hyatt Kuala Lumpur is an exceptional five-star hotel with outstanding hospitality, excellent facilities and a strategic location. The staffs are friendly and charismatic, providing the best service possible. It's the perfect place for a short and luxurious getaway or a birthday staycation. The price is reasonable for such a good five-star hotel. During our family holiday, we stayed in five other hotels, but Grand Hyatt was by far the best. Although some guests mentioned that the service and food quality weren't up to the mark, they appreciated the hotel's value for money. Those who stayed in the Towers rooms above the 30th floor raved about the experience while the ones traveling on lower floors mentioned the view was unsatisfactory. This hotel is not perfect and there's always room for improvement, but it's a fabulous place to stay for those who want to enjoy a memorable vacation.
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EQ Kuala Lumpur

Hotel in Kuala Lumpur

9.1

Excellent

From $163

$

5-Star Hotel

A contemporary hotel offering luxurious accommodations and stunning city views. Known for its exceptional service, modern amenities, and prime location, providing a stylish and convenient urban experience.

Summary of reviews related to the '5 Star' categoryExperience luxury at its finest at EQ Kuala Lumpur, one of the best hotels in Kuala Lumpur. From the spacious and clean rooms to the exceptional service provided by the friendly and professional staff, everything is designed to exceed your expectations. This real 5-star hotel has great facilities and is perfect for a luxurious stay. While the Indian breakfast options could be improved, the hotel offers a superb dining experience. Guests praise the hotel for being hands down the best they’ve ever stayed in, surpassing even top-rated hotels like Marina Bay Sands and Burj Al Arab. However, there were some minor faults that were pointed out, which is understandable for any hotel trying to meet 5-star standards.
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The Majestic Hotel Kuala Lumpur, Autograph Collection

Hotel in Kuala Lumpur

8.8

Excellent

From $113

$

5-Star Hotel

A historic hotel offering luxurious accommodations and timeless elegance. Known for its exceptional service, colonial charm, and central location, providing a refined and memorable stay.

Summary of reviews related to the '5 Star' categoryThe Majestic Hotel Kuala Lumpur, Autograph Collection, exudes an air of luxury and sophistication. Known for its colonial-style elegance, the hotel stands out with its top-quality services and luxurious amenities. Many reviews highlight the stunning tea time experience and superb attentiveness of the staff which contribute to its five-star rating. The hotel meets the expectations of a five-star resort with its classy and elegant ambiance, complemented by its luxurious designs and high standards in service and facilities.

Guests often commend the consistent and impeccable five-star service, noting that the staff's attentiveness and the overall service quality are up to par with high-end hotels. Despite some critiques about certain aspects not meeting the five-star expectations, the hotel is still regarded as among the top-class luxurious hotels in Kuala Lumpur. The elevator service, tea time offerings and ambiance also received high praise, showcasing the hotel's commitment to providing a superb guest experience.

The variety and quality of food facilities, along with the superb attention to detail, add to the hotel's exceptional rating. The Majestic Hotel, undoubtedly, strives to offer the usual five-star luxuries, making it a splendid choice for travelers seeking a top-tier stay in Kuala Lumpur.
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Sunway Resort Hotel

Hotel in Kuala Lumpur

8.9

Excellent

From $154

$

5-Star Hotel

Enjoy tons of leisure activities to relieve the stress of your busy life. Lie down in suites or villas with views of the park and the city. The hotel is located near the Sunway Lagoon, regarded as one of the best theme parks in Malaysia.

Summary of reviews related to the '5 Star' categoryLooking for a super premium and luxury stay? Look no further than Sunway Resort Hotel! This lovely 5-star hotel exceeds expectations and offers exceptional facilities and services. While it may be pricey, it is worth every cent for the exceptional experience you'll receive. In fact, out of the seven 5-star hotels this guest stayed at, Sunway Resort Hotel was the best and left them wishing they had stayed there the whole time. The rooms are cleaned to a five-star standard and match the advertised level of luxury. Overall, Sunway Resort Hotel is an exceptional hotel that is richly deserving of its 5-star rating.
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Four Seasons Hotel Kuala Lumpur

Hotel in Kuala Lumpur

8.9

Excellent

From $311

$

5-Star Hotel

This hotel offers spacious accommodations, extraordinary dining, and a luxury spa in the heart of Kuala Lumpur. It provides stunning cityscape views and unrivalled access to the city's excitement, embodying upscale urban living.

Summary of reviews related to the '5 Star' categoryIf you're looking for the best experience in Kuala Lumpur, the Four Seasons Hotel Kuala Lumpur should definitely be on your list. Guests particularly enjoyed the exceptional and superb service provided by the happy and friendly staff, as well as the well-maintained rooms with stunning views. Some even rated the hotel as one of the best they've ever stayed in. The hotel is a perfect choice for a sweet and short escape or to celebrate a special occasion like a wedding anniversary. However, some guests did mention the rates being higher compared to other five-star hotels in KL and there were a few issues with double charges and subpar shampoo and body wash. Despite these concerns, the majority of guests left truly impressed and labeled the Four Seasons Hotel Kuala Lumpur as a magnificent and best-in-class five-star hotel.
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W Kuala Lumpur

Hotel in Kuala Lumpur

9.0

Excellent

From $286

$

5-Star Hotel

This stylish hotel offers modern accommodations and vibrant social spaces, close to the city's main attractions. Guests can enjoy innovative cocktails and stunning views of the Kuala Lumpur skyline.

The St. Regis Kuala Lumpur

Hotel in Kuala Lumpur

9.1

Excellent

From $297

$

5-Star Hotel

Providing exceptional service and luxurious accommodations, this hotel offers a refined experience in Kuala Lumpur. Guests can enjoy fine dining and access to exclusive facilities.

Summary of reviews related to the '5 Star' categoryIf you're looking for a luxurious stay in Kuala Lumpur, The St. Regis is the perfect choice for you! With exceptional services, first-class amenities and a royal staycation experience, you'll feel like royalty during your stay. The butler services are particularly noteworthy, making your experience truly exceptional. Although there are some minor drawbacks like not enough lobby seating and subpar fries, The St. Regis is still a superb 5-star hotel. So why not treat yourself and book a staycation at The St. Regis Kuala Lumpur?
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JW Marriott Kuala Lumpur

Hotel in Kuala Lumpur

8.7

Very Good

From $120

$

5-Star HotelSummary of reviews related to the '5 Star' categoryJW Marriott Kuala Lumpur consistently aims to provide a five-star experience with many guests acknowledging it as an established luxury hotel meeting global standards. The hospitality and service have been praised as excellent and on par with five-star expectations. Housekeeping services, in particular, receive high marks for their five-star quality.

Several guests feel that the hotel lives up to its five-star designation, offering a luxurious yet not overly extravagant ambiance ideal for a high-end stay. Despite this, there are mixed sentiments about the hotel's overall five-star status. Some guests found the experience underwhelming, noting that certain features and services did not align with five-star standards. Criticisms include the quality of breakfast, the aging furniture and instances where the service did not meet the level expected of a five-star establishment.

While there are voices expressing disappointment, the hotel still garners commendations as a real five-star destination, making it a place where luxury and excellent service remain significant highlights.
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Traders Hotel, Kuala Lumpur

Hotel in Kuala Lumpur

8.9

Excellent

From $103

$

5-Star Hotel

With direct access to Suria KLCC and the Petronas Twin Towers, this luxurious hotel offers an indoor swimming pool and multiple in-house dining options. It provides great views and a convenient location.

Le Méridien Kuala Lumpur

Hotel in Kuala Lumpur

9.0

Excellent

From $129

$

5-Star HotelSummary of reviews related to the '5 Star' categoryLe Méridien Kuala Lumpur is an exceptional 5-star hotel that exceeds expectations. Many guests have had memorable and even unplanned staycations here. The facilities and services are superb with a perfect location that meets the expectations of a first-class hotel. The staff provides excellent compensation and service, making it a favorite choice for many. Some guests even consider it their best hotel experience ever and have found their go-to hotel in KL. Despite one negative review, the majority rate this hotel highly and plan on returning. Overall, Le Méridien Kuala Lumpur is a top-rated 5-star hotel with exceptional facilities and services.
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Pullman Kuala Lumpur City Centre Hotel & Residences

Hotel in Kuala Lumpur

8.1

Very Good

From $106

$

5-Star HotelSummary of reviews related to the '5 Star' categoryLocated in the heart of Kuala Lumpur, the Pullman Kuala Lumpur City Centre Hotel & Residences positions itself as a five-star establishment, promising luxury and high-standard accommodations. However, guest reviews reflect a disparity between expectations and experiences. Many guests noted that the facilities and services fell short of five-star standards; the rooms, for instance, were described as small and outdated, with some furniture showing signs of wear and tear. Cleanliness was also a concern, with reports of poor bathroom conditions upon check-in. The breakfast buffet and poolside dining options were said to lack the variety and quality expected from a top-tier hotel.

Despite these criticisms, the hotel maintains certain strengths. Its central location is convenient, offering value for money given its proximity to local attractions like the Pavilion and Arab Street. Additionally, the overall service by the staff received positive remarks, described as being of a high level, and the reception area was appreciated for its five-star presentation. The hotel remains a viable choice for those seeking affordable accommodation in a central location, but guests with high expectations for a five-star experience may find their expectations unmet. Improvements in facility upkeep and dining experiences would help elevate the Pullman's status to align with its five-star rating.
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InterContinental Kuala Lumpur by IHG

Hotel in Kuala Lumpur

8.6

Very Good

From $120

$

5-Star HotelSummary of reviews related to the '5 Star' categoryAre you looking for a luxury hotel with exceptional service and facilities in Kuala Lumpur? Look no further than the InterContinental Kuala Lumpur, an IHG hotel. While some guests have criticized the hotel for not meeting 5-star standards, the majority rave about their experiences. Guests report that the club lounge is one of the best around and the staff go above and beyond to make sure your stay is seamless. The banqueting team is also highly praised for organizing well-run events. The hotel is beautiful and relaxing with a very nice swimming pool and the food is also highly rated. While some guests have experienced plumbing issues, the spacious and clean rooms and comfortable beds are highly praised. And let's not forget the location - the hotel is conveniently located near a train station. Overall, if you're looking for a fantastic hotel in Kuala Lumpur, the InterContinental Kuala Lumpur is an excellent choice.
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PARKROYAL COLLECTION Kuala Lumpur

Hotel in Kuala Lumpur

8.4

Very Good

From $90

$

5-Star Hotel

This hotel offers modern accommodations and a range of facilities, including a rooftop pool and dining options. Its central location provides easy access to shopping and attractions.

Summary of reviews related to the '5 Star' categoryNestled in the heart of Kuala Lumpur, the PARKROYAL COLLECTION Kuala Lumpur certainly showcases a modern elegance following its recent remodel. Its central location offers guests convenient proximity to Al Arab Street, allowing for ease of exploration and a variety of nearby options without needing to venture far. Many guests appreciate the beautiful and comfortable environment, with a hotel lobby exuding an earthy vibe complemented by pleasant aromas.

While some aspects of the stay are lauded, such as the generally satisfactory management and the exceptional service from certain staff attendants like Sri at breakfast, the hotel seems to struggle with consistency, particularly concerning service and facilities that align with its five-star rating. Some guests report disappointment with room sizes, WiFi connectivity, and staff interactions, suggesting these aspects do not quite meet the expected standards of a five-star establishment. Though cleaning and breakfast services appear chaotic at times, it's reflective of the high occupancy and demand seen at the hotel.

Despite the criticisms regarding its star rating and service, for those seeking a value-for-money staycation in a stylish setting, PARKROYAL COLLECTION Kuala Lumpur offers a decent place to unwind. However, adjustments in staff training and service delivery may help elevate the experience to fully resonate with the luxurious image that a five-star hotel is renowned for.
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Hilton Kuala Lumpur

Hotel in Kuala Lumpur

8.7

Very Good

From $126

$

5-Star HotelSummary of reviews related to the '5 Star' categoryThe Hilton Kuala Lumpur is a superb, exceptional five-star hotel with equal possibilities and facilities as other top hotels. Its swimming pool zone is especially impressive. The hotel is conveniently located close to plenty of restaurants and shops. Though breakfast isn't as good as other five-star hotels, the friendly staff and exceptional service more than make up for it. Rooms are beautifully designed and clearly sanitized, providing excellent value for money. The only suggestion for improvement would be to provide individual packaging like other top hotels. Overall, the Hilton Kuala Lumpur is a great choice for a luxury stay.
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