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Summary of reviewsRegalia Residence @ KLCC View Sky Pool by MC is generally highly praised for its prime location and accessibility. The residence is strategically situated near key attractions, shopping centers and LRT stations in Kuala Lumpur, providing guests with convenient access to the city’s notable landmarks like KLCC and Sunway Putra Mall. The picturesque views of the twin towers from higher floors add a unique charm to the stay, making the location both central and scenic.
The apartments are spacious and comfortable, making them well-suited for larger groups and families. Guests appreciate the clean and cozy living spaces with some rooms offering spectacular views of the city skyline, especially at night. The proximity to mini markets and shopping malls enhances the convenience for guests. However, maintenance issues and discrepancies between advertised and actual room conditions have been noted, suggesting a need for better upkeep and consistent cleanliness.
Cleanliness reviews depict an inconsistent picture with some units described as neat and cozy while others report issues like the presence of cockroaches and moldy facilities. Bedding cleanliness has also been a concern with some guests encountering stained and previously used sheets. The disparity between advertised images and the actual conditions has disappointed some visitors, although there are efforts to improve the overall cleanliness.
The staff generally receive positive feedback for their friendliness and helpful demeanor. Notable individuals, including Mr. John and his wife, are frequently commended for their warm service. Nevertheless, some guests report issues with unresponsiveness and unfriendly behavior, particularly at the reception and security posts. While the management is generally easy to deal with, the variability in staff interactions may affect the overall guest experience.
WiFi service presents mixed experiences; while many guests found it satisfactory with good speeds, others reported slow connections and difficulties using streaming services like Netflix. This inconsistency makes the internet experience varied among visitors.
The rooftop infinity pool is a standout feature, offering breathtaking views of Kuala Lumpur's skyline, which many guests highlight as the best part of their stay. However, some guests found the pool area slightly outdated and occasionally facing maintenance issues. The restrictive booking system and strict access rules for the pool have drawn some criticism.
Parking at the residence also receives mixed reviews. While some guests found it convenient and close to the lift lobby, others experienced difficulties and confusion locating the parking area. Furthermore, the additional daily cost of RM20 for parking is considered too expensive by some.
In terms of bedding, guests appreciated the spacious accommodations and abundance of pillows, although issues with cleanliness, bed bugs and poor-quality mattresses were reported, indicating a need for better maintenance and new bedding to ensure comfort.
Overall, Regalia Residence @ KLCC View Sky Pool by MC offers an attractive and convenient location with spacious accommodations. While the rooftop infinity pool and friendly staff are significant highlights, improvements in maintenance, cleanliness and staff consistency could enhance the overall guest experience. Show more
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Categories
Apartment with Infinity Pool
Known for its sky pool with KLCC views, offering a unique swimming experience. The pool provides a stunning backdrop of the city skyline, making it a memorable amenity.
Apartment with Swimming Pool
Infinity Pool Panoramic View Pool Outdoor Pool
Apartment with Parking
Cheap Apartment
Accessible Apartment
3-Star Apartment
Apartment with Outdoor Pool
Apartment with Panoramic View Pool
Room Types
Three-Bedroom ApartmentThis apartment offers a infinity pool. This spacious apartment comprises 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV, a washing machine, a seating area, a dining area as well as city views. The unit offers 3 beds.
Two-Bedroom SuiteThe infinity pool is the standout feature of this suite. This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite features a flat-screen TV, a washing machine, a seating area, a dining area as well as city views. The unit has 2 beds.
One-Bedroom SuiteThis suite provides a infinity pool. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. This suite is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a dining area, an electric kettle, as well as a sofa. The unit offers 1 bed.
Deluxe StudioThe infinity pool is the standout feature of this suite. This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This suite is air-conditioned and has a seating area with a flat-screen TV, a dining area, an electric kettle, a sofa, as well as a tiled floor. The unit has 1 bed.
Guest Reviews
7.3
Good
Location
Regalia Residence @ KLCC View Sky Pool by MC boasts a prime location in Kuala Lumpur, offering easy access to various key points in the city, including the renowned KLCC, Sunway Putra Mall and LRT stations. Visitors appreciate the convenience of being in the heart of the town with several attractions within walking distance or a short drive away. The property is situated close to shopping centers and offers a picturesque view of the twin towers, which many guests find mesmerizing.
Despite some challenges in navigating the entrance and local streets, the residence is strategically positioned, making it convenient for guests to explore downtown and other nearby areas. The views from the higher floors, especially those facing KLCC, add a special charm to the stay. While some found the location a bit confusing or congested, the overall sentiment leans towards a positive and convenient city-center experience, blending accessibility with scenic urban vistas.
Rooms
Regalia Residence @ KLCC View Sky Pool offers remarkably spacious and comfortable apartments, making it an excellent choice for larger groups and families. Guests consistently praised the sizeable rooms and clean living spaces, which are well-suited for private gatherings. The rooms are described as clean, cozy and well-equipped with some offering spectacular city skyline views, particularly at night. Guests also noted the convenience of nearby amenities, including mini markets and shopping malls.
Despite these positives, there were several recurring issues reported by guests. Some guests found discrepancies between the rooms as advertised and the actual accommodations, mentioning that the rooms were dim, smelled unpleasant or were not as modern and clean as depicted in pictures. Maintenance issues, such as non-functional air conditioning, clogged bathrooms and dirty windows, were also pointed out.
While the property is generally spacious and nicely decorated, it might benefit from better maintenance and updating to meet the expectations set by its promotional images. The attractive room rates and convenient location near central Kuala Lumpur add to its appeal, although a more consistent standard of cleanliness and better upkeep could enhance the overall guest experience.
Beds
Regalia Residence @ KLCC View Sky Pool by MC offers an array of bed options with several guests appreciating the spacious accommodations and the number of beds available. Many found the beds comfortable, highlighting the abundance of extra pillows as a plus. However, numerous reviews pointed out issues with cleanliness, mentioning stained bed covers, unclean bedsheets and smelly pillowcases. Some guests reported encountering bed bugs and cockroaches, which is a significant concern.
The quality of the mattresses received mixed reviews with several guests noting that they were hard, lumpy or in poor condition, leading to discomfort and even back pain. The master bedroom's mattress, in particular, was often described as having protruding springs that were uncomfortable. There were also remarks about the poor quality of extra beds and sofa beds.
Improvements are needed in the overall condition of the bedding with calls for new mattresses and better maintenance of bed linens. The second bedroom was also noted to be too small by some guests. Overall, while the residence provides adequate sleeping arrangements, it clearly requires attention to cleanliness and bedding quality to ensure a more comfortable stay for its guests.
Cleanliness
Although "Regalia Residence @ KLCC View Sky Pool by MC" has received some appreciation for its cleanliness and the comfort of its apartments, the reviews paint an inconsistent picture. Guests have noted that certain apartments are clean and cozy with some highlighting spotless conditions and well-maintained spaces. However, a prevalent issue reported by multiple visitors is the presence of cockroaches throughout the living spaces, including the kitchen, living room and bathrooms.
The condition of the toilets has frequently been criticized with reports of smelly and old facilities, mold and insufficient cleaning. Bedding issues have also been noted with guests encountering stained and previously used sheets and towels. Dust and a general lack of proper maintenance are recurring themes with complaints about dusty floors, dirty pillows and an overall unclean atmosphere in some units.
Despite several positive mentions of neat and tidy accommodations with beautiful views, these are overshadowed by concerns about the regularity and effectiveness of the cleaning services provided. The disparity between the advertised images and the actual apartment conditions has also disappointed guests. Although efforts have been made to improve cleanliness, inconsistency remains a significant drawback.
Staff
Regalia Residence @ KLCC View Sky Pool by MC exhibits a blend of hospitality experiences, particularly in terms of staff interactions. The predominant tone regarding the staff is positive with frequent mentions of their friendliness and helpful demeanor. Hosts notably stand out for their warm welcome, politeness and responsiveness, significantly contributing to guests' comfort. Individuals like Mr. John and his wife, along with other key managers and agents, have received commendations for their helpfulness and respectful service. The management is described as easy to deal with and generally considerate of guests’ needs.
However, there are notable inconsistencies in the staff's performance. While many guests have praised staff for being helpful, considerate and always available, others have reported issues with unresponsiveness and unfriendly behavior. There have been instances where the staff did not respond to phone calls or provided slow service. Some guests also encountered rude or uninterested personnel, particularly at reception and security posts.
The mixed reviews suggest that while the property hosts maintain a generally positive attitude and offer great service, there are specific areas, especially concerning certain staff members and security, that require improvement. For future visitors, it might be beneficial to recognize the generally amicable atmosphere while being mindful of potential variability in staff interactions.
Wi-Fi
The Regalia Residence @ KLCC View Sky Pool by MC has received mixed feedback regarding its WiFi service. Many guests have praised the WiFi as being generally good and comfortable with some highlighting its excellent speed. However, there have also been numerous reports of problems, including slow speeds, difficulties connecting and issues with Netflix not working properly. While some guests found the internet service satisfactory, others experienced consistent challenges with connectivity. Overall, the WiFi experience at this hotel appears to be inconsistent with both positive and negative aspects noted by visitors.
Pool
At Regalia Residence @ KLCC, the rooftop infinity pool stands out with its stunning city views, offering an exceptional way to enjoy the Kuala Lumpur skyline. The magnificent view from the pool is widely praised, making it a highlight for many guests. Despite the beauty, some guests have found the pool area to be slightly outdated and facing occasional maintenance issues. The pool's cleanliness has also been a concern with some experiencing discomfort after swimming.
Access to the pool is somewhat restricted with a booking system in place that limits guests to one hour per day. Those under 12 years old are not allowed in the infinity pool and the children’s pool has been frequently closed for renovations, disappointing families. The strict rules and limited access, including the need to fill out a form and adhere to booking times, have drawn some criticism.
In summary, while the rooftop pool offers breathtaking views and an impressive swimming experience, its maintenance, cleanliness and restrictive access policies have left some guests wanting a more seamless experience.
Parking
Parking at Regalia Residence @ KLCC View Sky Pool by MC receives mixed reviews from guests. While some guests found parking easy to navigate and appreciated its proximity to the lift lobby, others experienced difficulties locating the correct parking area and reported confusion. Parking is clearly signposted but not included in the room rate and guests have to pay an additional RM20 per day, which some feel is too expensive. Overall, despite the logistical challenges and additional costs, the availability of special allocated parking spots adds a level of convenience for those traveling by car.
Infinity Pool
Guests of Regalia Residence @ KLCC View Sky Pool by MC have showered the property's rooftop infinity pool with praise. This pool, perched atop the building, offers breathtaking views of Kuala Lumpur's vibrant cityscape, making it a standout feature of the residence. Many agree that the infinity pool is the best part of their stay, providing an unparalleled experience that combines leisure with stunning visuals. Positioned on the 37th floor, the rooftop pool receives accolades for its awesome atmosphere and the visual splendor it offers. While another pool exists on level 5, it's the sky pool that truly captures the hearts of guests. Despite occasional issues with availability, the allure and amazing views from the infinity pool ensure it remains a highlight for visitors.
Yes, Regalia Residence @ KLCC View Sky Pool by MC has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Regalia Residence @ KLCC View Sky Pool by MC.
No, Regalia Residence @ KLCC View Sky Pool by MC doesn't allow dogs.
Yes, parking facilities are available at Regalia Residence @ KLCC View Sky Pool by MC.
No, Regalia Residence @ KLCC View Sky Pool by MC doesn't have a gym.