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Pacific Regency Hotel Suites

Kuala Lumpur , Kh Tower, Jalan Punchak, Off Jalan P.ramlee 50250 Kuala Lumpur, Malaysia (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Pacific Regency Hotel Suites is a great choice for travelers looking for a convenient and accessible location in the heart of Kuala Lumpur. The hotel is within walking distance of popular landmarks, shopping and dining options and public transport. The rooms are spacious and comfortable with luxurious amenities such as large bathtubs and office areas. While some guests have noted issues with cleanliness and maintenance, the majority of guests have enjoyed their stay and appreciated the friendly and accommodating staff. The hotel's breakfast and wifi services have received mixed reviews, but the pool area has some enjoyable features. The hotel is also a good choice for business travelers, though some guests have found it to be more budget-friendly than five-star. Overall, the Pacific Regency Hotel Suites is a luxurious option that provides exceptional service and accessibility in a central location.
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Categories

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Rooftop Pool Outdoor Pool

Business Hotel

Cheap Hotel

Accessible Hotel

Hotel with Gym

5-Star Hotel

Skyscraper Hotel

Hotel with Outdoor Pool

Hotel with Rooftop Pool

Room Types

Superior King Room This air-conditioned suite features elegant decor and a seating area. The en suite bathroom includes free toiletries.

Deluxe Twin Room This spacious and elegant suite features separate dining and seating areas. The en suite bathroom includes a bath and bath amenities.

One-Bedroom Twin Suite Features a separate large seating area, this spacious suite is fitted with a double bed. A bath and a shower are included in the en suite bathroom.

Executive King Suite Offering more space, this elegant suite is air-conditioned. It features a large seating area and a flat-screen TV. Free toiletries are provided in the en suite bathroom.

Premier Deluxe Twin Suite This elegant suite features air conditioning, a minibar and carpeted flooring. The en suite bathroom comes with separate bath and shower facilities.

Premier Executive Twin Suite This elegant air-conditioned suite features a sofa, a minibar and carpeted flooring. The en suite bathroom comes with separate bath and shower facilities.

Premier King Suite This elegant air-conditioned suite features more space. It has a sofa and a minibar. The en suite bathroom comes with separate bath and shower facilities.

Superior Twin Room The spacious twin room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

Deluxe King Room The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The double room offers a flat-screen TV with cable channels, a safe deposit box, an electric kettle and a carpeted floor. The unit offers 1 bed.

One-Bedroom King Suite The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The double room provides a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV with cable channels. The unit offers 1 bed.

Premier Deluxe King Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite offers a wardrobe, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Premier Executive King Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a wardrobe, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV with cable channels. The unit has 1 bed.

One Bedroom-Twin The spacious twin room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. The twin room provides a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Family Suite The spacious family room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. The family room provides a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 3 beds.

About Pacific Regency Hotel Suites

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Guest Reviews

7.5

Good

Location

The Pacific Regency Hotel Suites has a superb location in the center of town, making it accessible and convenient to all the popular landmarks, including KLCC and KL Tower, as well as shopping and dining options. Guests enjoyed the ease of accessing public transport and the hotel's strategic location within walking distance to Bukit Bintang, Pavilion and many attractions. The location is ideal for those who want to explore the city on foot or by monorail and the hotel's affordable prices make it an excellent choice for travelers. Some guests noted a steep climb to reach the hotel, but overall, guests found the location very good, convenient and well-connected.

Breakfast

The breakfast at the Pacific Regency Hotel Suites leaves some guests unimpressed with criticism including limited options, mediocre taste and poor quality. Some guests find the breakfast menu to be lacking and not tasty. However, there are positive comments with some guests receiving breakfast in their room or having the option to eat without going to the cafe. Overall, while some improvement could be made, the breakfast at Pacific Regency Hotel Suites is reasonable.

Rooms

If you're looking for a spacious and comfortable room, Pacific Regency Hotel Suites won't disappoint you. The beds are comfortable and some rooms even feature huge bathtubs. The hotel offers premier suites that are visually stunning with luxurious amenities including an office area, fridge and kitchenette. The facilities are basic but comfy with a focus on providing a cozy and exclusive experience. The location is great and staff are helpful. However, keep in mind that the hotel is quite old and some rooms may require an upgrade. Additionally, some guests have noted issues with cleanliness and maintenance such as stained carpets, non-working light fixtures and outdated furniture. Despite this, guests generally appreciate the spaciousness of the rooms and the convenience of the hotel's location.

Beds

The Pacific Regency Hotel Suites provides guests with comfortable beds, ensuring a good night's sleep after a long day of exploring. The rooms are spacious and clean with beautiful features such as large bathtubs. Guests have raved about the comfort of the beds and have had no complaints, apart from one mention of bedsheets not being comfortable or set up properly. Some reviews mentioned a thin layer of cover, however, overall the bed was deemed comfortable and cozy.

Cleanliness

The Pacific Regency Hotel Suites boasts spacious rooms with some reviews mentioning luxurious amenities like large bathrooms and bathtubs. While some guests found the premises relatively clean, others identified areas of concern including dirty carpets, dusty rooms and infestations of insects. The hotel's overall cleanliness was a mixed bag with some guests praising the housekeeping services while others noted stains on towels and bedding, dirty toilets and a general need for better attention to cleanliness. Some guests also found certain aspects of the hotel, such as the decor, to be outdated and tired. However, there were positive reviews about the hotel's exclusive feel and excellent housekeeping services.

Staff

The Pacific Regency Hotel Suites has a nice and friendly staff who are always ready to assist guests. The service-oriented personnel are highly accommodating, kind and helpful and are always willing to go the extra mile to ensure their guests' satisfaction. However, some guests have expressed disappointment with the slow check-in process, dirty rooms, poor housekeeping, ant infestations and lack of communication. Some of the staff members have been commended for their excellent service, while others have been criticized for their lack of training and communication skills. Despite some issues with facilities and customer service, the majority of guests have enjoyed their stay and appreciated the nice and welcoming atmosphere created by the hotel's friendly staff.

Wi-Fi

The Pacific Regency Hotel Suites has received mixed reviews regarding their wifi service. While some guests have had negative experiences with slow and poor internet connectivity in their rooms, others have praised the staff's efforts in assisting with connection issues. Suggestions have been made for separate wifi usage for hotel and administrative purposes and for the hotel to provide a reliable and efficient service in the rooms. Despite some challenges, guests have generally enjoyed their stay at the hotel and appreciated the other amenities offered.

Pool

The Pacific Regency Hotel Suites has a few different pools available, including an outdoor pool and a rooftop pool with beautiful views. However, some guests noted that the pool area was limited and not very family-friendly. The rooftop pool required climbing stairs without air conditioning and was not suitable for children and the outdoor pool was located near a bar and pub that could get noisy at night. Some guests also mentioned that the pool maintenance could be improved and that the water seemed dirty. However, there were still positive comments about the pool with guests praising the serene atmosphere during the day and the availability of swan floats and other fun accessories, even though there was an additional charge for them. Overall, it seems that while the pool area could be improved in terms of accessibility and family-friendliness, it still had some enjoyable features.

Family

The Pacific Regency Hotel Suites offers spacious and comfortable rooms that are perfect for families with children. While some guests have noted that the hotel is not particularly kid-friendly, others have praised the hotel's staff for being friendly and accommodating to families. The hotel's pool, however, has received mixed reviews with some guests noting that it is not suitable for children, while others find it beautiful but not customer-friendly. Unfortunately, there is currently no kids pool available, which may be a drawback for families looking for a place for their children to swim. Despite some negative reviews, there are positive comments as well with guests praising the hotel's rooms for being big and accommodating with some even having bathtubs for children.

5 Star

Based on recent guest reviews, the Pacific Regency Hotel Suites has received mixed feedback regarding its five-star rating. While some guests were disappointed and felt the hotel did not live up to its claim, others were impressed with the luxurious amenities and exceptional service. The hotel features spacious and well-appointed rooms, particularly the luxury rooms with large, elegant bathrooms and luxurious bathtubs. However, some guests felt that the hotel resembled more of a budget hotel than a true five-star establishment. Overall, the Pacific Regency Hotel Suites is a luxurious option that provides exceptional service, though some guests may find it falls short of five-star expectations.

Business

Pacific Regency Hotel Suites is a fantastic choice for business travellers due to its central location. The rooms are equipped with office areas, making it easy to get work done in a comfortable environment. While some reviewers found the hotel to be more budget-friendly than five-star, the majority of feedback was positive. However, some guests did remark on difficulty arranging certain services and the lack of utensils provided in the cooking spaces. Despite these minor inconveniences, those who stayed at Pacific Regency would happily recommend it to fellow business travellers looking for a convenient base in the heart of the city.

Accessible

If you're a traveler with disabilities, you'll be happy to know that Pacific Regency Hotel Suites is located in a central area of Kuala Lumpur that's WELL connected to public transport. The hotel is also within walking distance of the KL Tower and a lovely park. While there are many staircases leading to the pool, the strategic location in the middle of town makes up for it. However, some guests have found the hotel to be mal situeé and not recommended if you're concerned about stay quality. While the hotel does not have a shuttle service to the Twin Towers with its central location, accessibility should not be a problem.

Yes, Pacific Regency Hotel Suites has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.

No, a spa isn't available at Pacific Regency Hotel Suites.

No, Pacific Regency Hotel Suites doesn't allow dogs.

No, parking facilities aren't available at Pacific Regency Hotel Suites.

Yes, Pacific Regency Hotel Suites has a gym.

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