Orkid Hotel at Bukit Bintang
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsOrkid Hotel at Bukit Bintang receives high marks for its excellent location, nestled in the heart of Kuala Lumpur. Guests appreciate its proximity to prominent attractions such as Lalaport, Berjaya Times Square and Bukit Bintang, along with convenient access to public transportation and an array of dining and shopping options. Despite being centrally located, the hotel maintains a quiet ambiance, offering a peaceful retreat amid the urban hustle and bustle. The value for money, cleanliness and thoughtful amenities further enhance its appeal to travelers.
Guests also commend the hotel's rooms, highlighting their cleanliness, spaciousness and comfort. The rooms are described as pleasant, featuring comfortable beds and essential amenities, which ensure a relaxing stay. The newly renovated and furnished spaces add a modern touch and the majority of reviews underscore the consistent cleanliness maintained by the attentive housekeeping staff.
The staff at Orkid Hotel at Bukit Bintang are frequently praised for their friendliness, helpfulness and professionalism. Many guests note the warm and accommodating nature of the reception and other hotel staff, who consistently strive to ensure a pleasant stay. Although there are some reports of less attentive service during busy periods, the overall sentiment towards the hotel's personnel is overwhelmingly positive.
Despite these highlights, certain areas could benefit from improvement. The breakfast service has received mixed reviews with guests citing a lack of variety and issues with availability and quality. The parking facilities are limited and can be challenging, especially during peak times, though the hotel staff's helpfulness mitigates some of these frustrations.
While the hotel generally upholds a good standard of cleanliness, there are occasional lapses with some guests reporting issues such as oily cutlery, cigarette odors and pest sightings. Addressing these inconsistencies would significantly enhance the overall guest experience.
In summary, Orkid Hotel at Bukit Bintang stands out for its strategic location, clean and comfortable rooms and friendly staff. While there are some areas that need attention, particularly breakfast service and parking, the hotel remains a favorable choice for travelers seeking a central and comfortable stay in Kuala Lumpur.
Categories
Guests also commend the hotel's rooms, highlighting their cleanliness, spaciousness and comfort. The rooms are described as pleasant, featuring comfortable beds and essential amenities, which ensure a relaxing stay. The newly renovated and furnished spaces add a modern touch and the majority of reviews underscore the consistent cleanliness maintained by the attentive housekeeping staff.
The staff at Orkid Hotel at Bukit Bintang are frequently praised for their friendliness, helpfulness and professionalism. Many guests note the warm and accommodating nature of the reception and other hotel staff, who consistently strive to ensure a pleasant stay. Although there are some reports of less attentive service during busy periods, the overall sentiment towards the hotel's personnel is overwhelmingly positive.
Despite these highlights, certain areas could benefit from improvement. The breakfast service has received mixed reviews with guests citing a lack of variety and issues with availability and quality. The parking facilities are limited and can be challenging, especially during peak times, though the hotel staff's helpfulness mitigates some of these frustrations.
While the hotel generally upholds a good standard of cleanliness, there are occasional lapses with some guests reporting issues such as oily cutlery, cigarette odors and pest sightings. Addressing these inconsistencies would significantly enhance the overall guest experience.
In summary, Orkid Hotel at Bukit Bintang stands out for its strategic location, clean and comfortable rooms and friendly staff. While there are some areas that need attention, particularly breakfast service and parking, the hotel remains a favorable choice for travelers seeking a central and comfortable stay in Kuala Lumpur.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Orkid Hotel at Bukit Bintang boasts an excellent location highly praised by its guests. Situated strategically in the heart of the city, the hotel is conveniently near various attractions, shopping centers and public transport options. It's within walking distance to prominent destinations such as Lalaport, Berjaya Times Square and Bukit Bintang, making city exploration easy and enjoyable. The proximity to malls, restaurants and entertainment venues adds to the convenience and guests highlight its accessibility to buses and the MRT. Despite its central position, the hotel maintains a quiet ambiance, offering a peaceful retreat amid urban vibrancy. The value for money is another positive aspect frequently mentioned, coupled with its cleanliness and thoughtful amenities. Overall, Orkid Hotel at Bukit Bintang's central and strategic location makes it a favorable choice for travelers looking to experience the best of Kuala Lumpur.
Orkid Hotel at Bukit Bintang has received mixed feedback regarding its breakfast offerings. Guests found the breakfast options lacking and not worth the extra charges. Several reviews pointed out the monotony of the menu, often limited to basic items like bread, margarine and coffee with milk, which an employee had to fetch. The breakfast arrangement seemed confusing to many with issues around the start time, menu variety and quantity available. There were a few incidents where breakfast wasn't ready on time and some guests mentioned that it was simply not available during their stay. The breakfast venue itself required a bit of a walk, adding to the inconvenience. Overall, improvements in the breakfast service could significantly enhance the guest experience at Orkid Hotel at Bukit Bintang.
The rooms at Orkid Hotel at Bukit Bintang have received high praise for their cleanliness and comfort from guests. Multiple reviews emphasize that the rooms are spacious, neat and very clean, contributing to a pleasant stay. The rooms are described as cosy with the essential amenities provided and many guests noted the comfortable beds. The hotel's newly renovated and furnished spaces add a touch of modernity and freshness.
Despite a few issues such as occasional cigarette smell in some rooms, water leaks and the occasional presence of a cockroach, the overall cleanliness seems to maintain a high standard. Many guests commented positively on the size of the rooms, highlighting them as spacious and accommodating, especially for families. The bathrooms were also pointed out as being spacious and clean.
Guests appreciate the minimalist and tidy room setups, along with the hotel's good location and proximity to grocery stores. However, some noted discrepancies regarding room size and the occasional assignment of rooms without windows, which differed from their reservation.
In summary, Orkid Hotel at Bukit Bintang's rooms are predominantly clean, spacious and comfortable, making it an ideal choice for leisure travelers seeking a neat and modern stay.
At Orkid Hotel at Bukit Bintang, guests consistently remark on the comfort of the beds, frequently describing them as comfortable and very comfortable. Many highlight the large size of the beds, making for a spacious and pleasant sleeping experience. The positive sentiment towards the comfort level of the beds is a recurring theme with words like comfy and comfortable to sleep appearing often.
However, there are notable concerns regarding cleanliness. Several reviews mention stained bedsheets and pillow covers with some guests pointing out black stains and other spots on the bed cover and blanket. There are also complaints about the frequency of bed-making services, indicating that beds are not made daily. More alarmingly, a few reviews report unpleasant odors and even sightings of creatures in the beds, raising serious hygiene and maintenance issues.
In summary, while the beds at Orkid Hotel at Bukit Bintang are praised for their comfort and size, the recurring problems with cleanliness and maintenance suggest a need for improvement in housekeeping standards to ensure a truly restful and worry-free stay.
Orkid Hotel at Bukit Bintang presents a mixed picture when it comes to cleanliness, though it has its fair share of highlights. Many guests reported the hotel as very clean, emphasizing that it feels like a proper good hotel with clean rooms, bathrooms and common areas. The rooms are described as tidy and comfortable, often highlighted as very neat and super clean. The friendly and helpful staff also contribute to the positive experience, proving attentive in maintaining a clean environment and providing clean towels regularly.
However, some guests have noted areas that need improvement. There are reports of dirty bathrooms, insufficient daily room upkeep and specific complaints about oily cutlery and lingering bad smells from cigarettes. A few reviews mentioned pests like cockroaches and ants, which detracted from the overall experience. Some rooms were found unclean upon arrival with issues such as mold, dirt and inefficient housekeeping.
In conclusion, while Orkid Hotel at Bukit Bintang offers a reasonably clean and comfortable stay with a friendly staff, there are inconsistencies in cleanliness standards that could use addressing. This mixed feedback suggests that while the hotel has potential, it needs to improve its housekeeping practices to ensure a consistently high level of cleanliness throughout the property.
The overall sentiment towards the staff at Orkid Hotel at Bukit Bintang is markedly positive, highlighting numerous instances of commendable service and professionalism. Guests frequently mentioned the staff as being friendly, very helpful and polite with the reception often receiving specific praise for their assistance and demeanor. Many found the staff to be accommodating, well-trained and always ready to provide immediate assistance. Some reviews also pointed out the efficiency and helpfulness of the front desk team with particular commendations for informative and friendly receptionists.
However, the reviews also revealed some inconsistencies in staff performance. A few guests encountered rude or unpolite behavior and noted that certain staff members appeared overworked and thus less attentive. The check-in process was a common area of concern, described as slow and stringent with some reporting unprofessional conduct and slow handling of tasks.
Despite these occasional lapses, the majority of feedback about the Orkid Hotel at Bukit Bintang staff celebrates their dedication to ensuring a pleasant stay, underlined by repeated mentions of their kindness and eagerness to help.
Orkid Hotel at Bukit Bintang offers parking options, but many guests have noted several limitations. While the hotel does have some parking facilities, including free basement parking, the overall amount of space is quite limited. Guests often find parking spaces to be very small and tight, which can make maneuvering difficult, especially in the underground areas. Parking tends to be particularly challenging on Fridays with many reviews mentioning that the parking fills up quickly and is sometimes completely occupied.
Despite the availability of public parking around the hotel, securing a convenient spot can be a bit tough and some reviews indicated that guests had to park farther away, making access to the hotel less convenient. Additionally, there was mention of a lack of security at the visitor’s entrance via the basement carpark, which could be a concern for some travelers.
On a positive note, the hotel staff has received high praise for their service, which helps offset some of the parking frustrations. Nonetheless, if planning a stay at Orkid Hotel at Bukit Bintang, it might be wise to arrive early to ensure a parking space or consider alternative parking arrangements.
Location Show Map
Location
Breakfast
Rooms
Despite a few issues such as occasional cigarette smell in some rooms, water leaks and the occasional presence of a cockroach, the overall cleanliness seems to maintain a high standard. Many guests commented positively on the size of the rooms, highlighting them as spacious and accommodating, especially for families. The bathrooms were also pointed out as being spacious and clean.
Guests appreciate the minimalist and tidy room setups, along with the hotel's good location and proximity to grocery stores. However, some noted discrepancies regarding room size and the occasional assignment of rooms without windows, which differed from their reservation.
In summary, Orkid Hotel at Bukit Bintang's rooms are predominantly clean, spacious and comfortable, making it an ideal choice for leisure travelers seeking a neat and modern stay.
Beds
However, there are notable concerns regarding cleanliness. Several reviews mention stained bedsheets and pillow covers with some guests pointing out black stains and other spots on the bed cover and blanket. There are also complaints about the frequency of bed-making services, indicating that beds are not made daily. More alarmingly, a few reviews report unpleasant odors and even sightings of creatures in the beds, raising serious hygiene and maintenance issues.
In summary, while the beds at Orkid Hotel at Bukit Bintang are praised for their comfort and size, the recurring problems with cleanliness and maintenance suggest a need for improvement in housekeeping standards to ensure a truly restful and worry-free stay.
Cleanliness
However, some guests have noted areas that need improvement. There are reports of dirty bathrooms, insufficient daily room upkeep and specific complaints about oily cutlery and lingering bad smells from cigarettes. A few reviews mentioned pests like cockroaches and ants, which detracted from the overall experience. Some rooms were found unclean upon arrival with issues such as mold, dirt and inefficient housekeeping.
In conclusion, while Orkid Hotel at Bukit Bintang offers a reasonably clean and comfortable stay with a friendly staff, there are inconsistencies in cleanliness standards that could use addressing. This mixed feedback suggests that while the hotel has potential, it needs to improve its housekeeping practices to ensure a consistently high level of cleanliness throughout the property.
Staff
However, the reviews also revealed some inconsistencies in staff performance. A few guests encountered rude or unpolite behavior and noted that certain staff members appeared overworked and thus less attentive. The check-in process was a common area of concern, described as slow and stringent with some reporting unprofessional conduct and slow handling of tasks.
Despite these occasional lapses, the majority of feedback about the Orkid Hotel at Bukit Bintang staff celebrates their dedication to ensuring a pleasant stay, underlined by repeated mentions of their kindness and eagerness to help.
Parking
Despite the availability of public parking around the hotel, securing a convenient spot can be a bit tough and some reviews indicated that guests had to park farther away, making access to the hotel less convenient. Additionally, there was mention of a lack of security at the visitor’s entrance via the basement carpark, which could be a concern for some travelers.
On a positive note, the hotel staff has received high praise for their service, which helps offset some of the parking frustrations. Nonetheless, if planning a stay at Orkid Hotel at Bukit Bintang, it might be wise to arrive early to ensure a parking space or consider alternative parking arrangements.
No, Orkid Hotel at Bukit Bintang doesn't have any pool.
No, a spa isn't available at Orkid Hotel at Bukit Bintang.
No, Orkid Hotel at Bukit Bintang doesn't allow dogs.
Yes, parking facilities are available at Orkid Hotel at Bukit Bintang.
Yes, Orkid Hotel at Bukit Bintang has a gym.
Location Show Map
More Options
