InterContinental Kuala Lumpur by IHG
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Summary of reviewsThe InterContinental Kuala Lumpur by IHG, is a highly recommended luxury hotel with exceptional service and facilities. The hotel's greatest asset is its ideal location in the heart of Kuala Lumpur, making it easy to explore the city's tourist hotspots. Guests have praised the hotel's breakfast buffet for its wide variety of delicious food, although some suggest more vegan/vegetarian options. The hotel's dinner buffet is also well-regarded with the Japanese restaurant on-site receiving high ratings. The hotel's rooms are clean, spacious and comfortable with great bathroom amenities. The staff are consistently described as friendly, hospitable and helpful, providing excellent customer service across all areas of the hotel. The hotel's swimming pool is nice, although some guests have reported issues with the pool area. The hotel caters to families with young children, offering a safe and kid-friendly environment. The beds are comfortable and large, providing a peaceful night's sleep. While some guests have criticized the hotel for not meeting 5-star standards, the majority rave about their experiences, making the InterContinental Kuala Lumpur an excellent choice for a fantastic hotel in Kuala Lumpur.
Categories
Hotel near Golf Courses
Similar to Impiana, the InterContinental's central location makes it a convenient base for accessing various golf courses. The hotel provides high-end services and can assist with golf-related arrangements.
Business Hotel
The InterContinental Kuala Lumpur stands out as a premier destination for corporate travellers seeking luxury and convenience. Ideally situated in the heart of the city, this hotel offers easy access to major business districts, making it a strategic choice for those on work trips. With its extensive meeting and event facilities, including elegant ballrooms and boardrooms equipped with the latest technology, the InterContinental is perfect for hosting everything from small meetings to large conferences.
Hotel with Parking
This hotel offers on-site parking and provides electric vehicle charging stations for guests with EVs.
EV charging stations
Hotel with Gym
This hotel provides a fitness center for guests looking to maintain their workout routines.
Hotel with EV Charging Stations
Features EV charging stations for guests. The hotel offers a luxurious stay with the added benefit of supporting sustainable travel.
Skyscraper Hotel
A luxury hotel offering elegant accommodations and excellent service. While specific details on skyscraper elements are limited, its reputation and location suggest impressive city views from higher floors.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The location of the InterContinental Kuala Lumpur by IHG, is one of its greatest assets, as per various guest reviews. The hotel is situated in the heart of Kuala Lumpur, only a stone's throw away from the iconic Petronas Towers and KLCC Park with shops and tourist hotspots also easily accessible by foot. Other malls nearby include the Intermark Mall and Suria KLCC Mall. The hotel's central location also aids in exploring the city with ease, including taking the Hop on Hop off Bus, train station and NS highway. The connectivity is great, allowing for guests to stop, rest and shop to their delight at KLCC. Some guests have also praised the hotel's ideal and excellent location. The hotel's location is also convenient to Berjaya times center shopping mall in Bukit Bintang, Avenue K Shopping Center and other restaurants and tourist spots in walking distance.
The breakfast at InterContinental Kuala Lumpur by IHG, received mostly positive reviews from guests. Many described it as perfect with a great variety of delicious food to choose from. There were comments that the breakfast catered more towards the Asian guest, but overall the quality and service were superb. The buffet was praised for its wide spread and live egg station which guests looked forward to. However, some guests raised concerns about long queues, limited seating and not enough vegan/vegetarian options. Despite some areas for improvement, the breakfast at this hotel was described as amazing and extraordinary with a lot of variety and delicious choices to indulge in.
The InterContinental Kuala Lumpur by IHG, offers a variety of dining options for guests to choose from during their stay. While some guests have mentioned that the quality of food could be better, the buffet dinner has received high praise for its excellence. The Japanese restaurant on-site is also highly rated. However, some guests have reported poor dinner service, such as a bottle of wine arriving late or courses being served out of order. The hotel is able to provide recommendations for off-site dining options with good food and affordability, although one guest highly recommends trying the restaurant "le 165." While the dinner buffet is overall well-regarded, some guests suggest upgrading the menu for even more culinary enjoyment.
The InterContinental Kuala Lumpur by IHG, offers a variety of comfortable and spacious rooms for guests to enjoy during their stay. While some guests noted that the room quality was average and that the hotel needed a few updates, the majority of guests had positive things to say about their accommodations. Rooms were consistently described as clean, spacious and comfortable with great bathroom amenities such as bathtubs, bathrobes and luxurious products. Some rooms even included mini lounges and kitchenettes, making them perfect for extended stays. Guests also raved about the excellent location of the hotel and the beautiful interior design of the lobby. While some noted that a few rooms were outdated or had a smoking smell, overall guests were pleased with the quality of the rooms and the level of service from the friendly staff.
The beds at InterContinental Kuala Lumpur by IHG, seem to be a popular choice amongst guests. Reviews mention the comfort and size of the beds with some mentioning that they were able to sleep peacefully due to the good quality pillows and mattresses. Couples appreciate the large double beds, while some families were disappointed to find only one king size bed in their room instead of the expected two. Overall, guests seem satisfied with the hotel's beds with some even claiming to have had the best sleep they've had in any hotel.
Guests of the InterContinental Kuala Lumpur by IHG, have plenty of positive things to say about the cleanliness of the establishment. Many guests have remarked that the hotel is very clean with clean rooms and facilities. They have also mentioned that the staff is friendly and efficient. Additionally, the hotel boasts luxurious amenities like shampoo and body foam and the breakfast buffet is clean. While some guests have mentioned that they were surprised by certain things given the hotel's label, overall the experience is one of cleanliness and comfort. Some guests did report issues with mold and dirty carpets, but these seem to be exceptions to an otherwise positive experience.
The InterContinental Kuala Lumpur by IHG boasts an exceptional team of staff who are consistently described as friendly, hospitable and helpful by guests. The staff are always well connected with guests and prompt in their service. Many guests have highlighted the excellent customer service provided by the staff across all areas of the hotel. The front desk staff have received some mixed reviews, but the majority of reviews have been positive with several staff members being mentioned by name for their excellent service. The restaurant staff are particularly noteworthy with many guests raving about their amazing breakfast and fantastic service. The hotel's manager, Lily, is also praised for her genuine interest in guests' feedback and improvement suggestions. Overall, the hotel's staff offer an unforgettable premium experience.
The InterContinental Kuala Lumpur by IHG has a very nice swimming pool which received positive remarks from guests. Although some found it small and without any slides, it was deemed kid-friendly as the water is not deep. Apart from the issue with the pool's size, guests generally had a good experience with the hotel's facilities such as the gym and pool. One guest remarked that they loved the swimming pool. However, there were some negative comments regarding the pool area, such as a 30-minute wait for poolside cocktails and a pool bathroom that needs renovation. In addition, a guest mentioned that their daughter got a cut in her toes from the pool's hard surface layered with small, sharp stones. Despite the issues surrounding the pool, the breakfast was also deemed good by guests.
Guests of the InterContinental Kuala Lumpur have mixed opinions about the parking situation at the hotel. While some found it confusing with a lack of signage both on the road and inside the carpark, others found it manageable by asking for valet parking at the lobby. Nonetheless, the positive factor is that the hotel offers free parking. However, some guests noted that the carpark was cramped and outdated with narrow spaces reminiscent of the 70s. Overall, while the parking experience may not be perfect, the hotel's prime location and other amenities make up for it.
The InterContinental Kuala Lumpur by IHG caters to families with young children, offering a safe and kid-friendly environment which includes shallow pools for the little ones. The hotel is an ideal place for a family getaway with spacious rooms that can accommodate a family of four and even offers an extra bed free of charge. Although some guests experienced inconvenience due to booking errors or lack of a play area, the majority of guests had a pleasant stay with their families. However, the breakfast area could be noisy due to the presence of many children. Overall, the hotel is conveniently located for a long weekend trip to KL with the family and is worth considering for families traveling together.
Are you looking for a luxury hotel with exceptional service and facilities in Kuala Lumpur? Look no further than the InterContinental Kuala Lumpur, an IHG hotel. While some guests have criticized the hotel for not meeting 5-star standards, the majority rave about their experiences. Guests report that the club lounge is one of the best around and the staff go above and beyond to make sure your stay is seamless. The banqueting team is also highly praised for organizing well-run events. The hotel is beautiful and relaxing with a very nice swimming pool and the food is also highly rated. While some guests have experienced plumbing issues, the spacious and clean rooms and comfortable beds are highly praised. And let's not forget the location - the hotel is conveniently located near a train station. Overall, if you're looking for a fantastic hotel in Kuala Lumpur, the InterContinental Kuala Lumpur is an excellent choice.
Welcome to the InterContinental Kuala Lumpur by IHG, where luxury and comfort are at the forefront of your stay. Our guests have raved about the clean and spacious rooms that are nothing short of glamorous. Enjoy a convenient location and the utmost comfort in our luxurious accommodations. While some may have had higher expectations, our hotel has been rated as the best hotel in Kuala Lumpur so far. Experience true 5-star luxury and indulge in the premium amenities we offer. Come and see for yourself what makes our hotel so special.
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Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
Pool
Parking
Family
5 Star
Luxury
Yes, InterContinental Kuala Lumpur by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at InterContinental Kuala Lumpur by IHG.
No, InterContinental Kuala Lumpur by IHG doesn't allow dogs.
Yes, parking facilities are available at InterContinental Kuala Lumpur by IHG.
Yes, InterContinental Kuala Lumpur by IHG has a gym.
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