Element Kuala Lumpur
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Summary of reviewsElement Kuala Lumpur receives high praise for its prime city-center location, being within walking distance to popular attractions like the Petronas Twin Towers and accessible public transportation. Despite its central position, the hotel offers a serene retreat with panoramic city views from high floors.
The breakfast experience is extensively lauded for its diverse, high-quality buffet, delightful international options, freshly-made items like omelets and scenic views of the skyline. The service is commended for its attentiveness, although some guests note occasional crowding and the need for more variety.
Dining at Trace Restaurant offers a cozy environment with stunning skyline views, though the menu options could be expanded for more variety, particularly in authentic Malay and Japanese dishes. Service can sometimes be slow, prompting guests to seek alternatives nearby.
Accommodations at Element Kuala Lumpur are exceptional with spacious, modern and immaculately clean rooms. Guests appreciate the comfortable beds, well-equipped kitchenettes and the breathtaking city views. The hotel maintains high standards of cleanliness with meticulous daily services and an overall luxurious feel.
The staff consistently earns high marks for their kindness, professionalism and attentiveness, ensuring a welcoming and efficient experience from check-in to daily interactions. While there are minor mentions of needing more front desk staff, the overall sentiment is overwhelmingly positive.
Free Wi-Fi is generally reliable and fast, contributing to a convenient stay, though some guests report occasional connectivity issues. The gym, although smaller in size, is well-equipped and praised for its cleanliness and 24/7 availability.
The pool is a standout feature, offering an immaculate and beautiful space with stunning city views. Despite its small size and occasional crowding, the heated option and chlorine-free water enhance the overall experience.
Parking is ample and reasonably priced, though navigating to the car park can be somewhat confusing due to its location and the multi-lift journey required. Family-friendly amenities, including play areas for children and spacious, cozy rooms, make the hotel a great choice for families.
Overall, Element Kuala Lumpur excels in comfort, cleanliness and service, making it a top choice for both business and leisure travelers seeking a luxurious and convenient stay in the heart of the city.
Categories
The breakfast experience is extensively lauded for its diverse, high-quality buffet, delightful international options, freshly-made items like omelets and scenic views of the skyline. The service is commended for its attentiveness, although some guests note occasional crowding and the need for more variety.
Dining at Trace Restaurant offers a cozy environment with stunning skyline views, though the menu options could be expanded for more variety, particularly in authentic Malay and Japanese dishes. Service can sometimes be slow, prompting guests to seek alternatives nearby.
Accommodations at Element Kuala Lumpur are exceptional with spacious, modern and immaculately clean rooms. Guests appreciate the comfortable beds, well-equipped kitchenettes and the breathtaking city views. The hotel maintains high standards of cleanliness with meticulous daily services and an overall luxurious feel.
The staff consistently earns high marks for their kindness, professionalism and attentiveness, ensuring a welcoming and efficient experience from check-in to daily interactions. While there are minor mentions of needing more front desk staff, the overall sentiment is overwhelmingly positive.
Free Wi-Fi is generally reliable and fast, contributing to a convenient stay, though some guests report occasional connectivity issues. The gym, although smaller in size, is well-equipped and praised for its cleanliness and 24/7 availability.
The pool is a standout feature, offering an immaculate and beautiful space with stunning city views. Despite its small size and occasional crowding, the heated option and chlorine-free water enhance the overall experience.
Parking is ample and reasonably priced, though navigating to the car park can be somewhat confusing due to its location and the multi-lift journey required. Family-friendly amenities, including play areas for children and spacious, cozy rooms, make the hotel a great choice for families.
Overall, Element Kuala Lumpur excels in comfort, cleanliness and service, making it a top choice for both business and leisure travelers seeking a luxurious and convenient stay in the heart of the city.
Hotel Taking Steps Towards Sustainability
Located within the Green Building Index (GBI) certified Ilham Tower, this hotel is designed with eco-friendly practices including rainwater harvesting and energy-efficient LED lighting. Guest rooms are equipped with NSF-certified filtered water systems, eliminating plastic bottles, and offer refillable organic bathroom amenities. The hotel also provides a 'Bikes to Borrow' program and sources local produce.
Business Hotel
Element Kuala Lumpur offers modern business amenities, including eco-friendly meeting spaces, high-speed internet access, and innovative technology, catering to sustainable and efficient corporate gatherings.
4-Star Hotel
Element Kuala Lumpur offers modern accommodations with a focus on sustainability, located near the Petronas Twin Towers. It provides amenities such as a swimming pool and fitness center, appealing to health-conscious travelers.
Hotel with Indoor Pool
Provides a modern and eco-friendly experience with its indoor pool facilities. The hotel's focus on wellness and sustainability makes it an appealing choice for health-conscious travelers.
Hotel with Heated Pool
Element Kuala Lumpur includes a heated indoor pool, ideal for guests seeking a comfortable swim. The hotel's commitment to sustainability and its convenient location add to its attractiveness.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
Guest Reviews
Element Kuala Lumpur garners high praise for its prime location. Nestled in the heart of the city, it offers an unbeatable position, perfect for exploring Kuala Lumpur. The hotel is within walking distance to major attractions like the iconic Petronas Twin Towers and Suria KLCC shopping mall. Public transportation is readily accessible with several metro stations, including Ampang Park LRT, just a short stroll away.
Guests highlight the convenience of being near grocery stores, a night market and numerous dining options. Many rave about the panoramic city views from the hotel's high floors. Despite its central location, the surroundings are described as relatively quiet, providing a serene retreat from the bustling city.
Overall, Element Kuala Lumpur stands out for its accessibility to business facilities and tourist hotspots, making it an excellent choice for both convenience and comfort in Kuala Lumpur.
The breakfast at Element Kuala Lumpur has received widespread praise from guests, describing it as a fantastic and satisfying experience overall. Many reviewers highlight the extensive and diverse buffet, boasting a wide variety of dishes that cater to different tastes, including international options and freshly-made items like omelets. The quality of food is frequently noted as high with breakfast described as delicious, delightful and featuring some of the best rendang. The picturesque view of the skyline from the breakfast area adds an extra touch to the morning meal.
Service has been commended as excellent and attentive, contributing positively to the dining experience. Guests appreciate the regular replenishment of food and the efficiency of the staff. Several reviewers note the comfort and inviting atmosphere of the breakfast environment, making it a pleasant start to the day.
However, there are some areas that could use improvement. A few guests mention that the breakfast can become crowded during peak times and there are occasional comments about hot food being served less than warm. Some reviews suggest a need for more variety and improved attention to detail to make the breakfast perfect.
Despite minor criticisms, the breakfast at Element Kuala Lumpur largely impresses, characterized by its vast selection, high-quality offerings and the added perk of complimentary coffee available throughout the day.
At Element Kuala Lumpur, the dining experience offers delightful meals that guests have enjoyed, particularly highlighting the delicious food at the hotel. Diners can relish their meals in a cozy environment while soaking in stunning sunset and night views of the KL city skyline. However, some reviews noted that the menu options are somewhat limited with the à la carte choices described as modest and occasionally tasteless. There are requests for a broader variety, including more authentic Malay dishes and a greater selection of Japanese food like sushi and sashimi. While the mee hoon at the cafe was deemed too salty by some, the overall taste at the Trace Restaurant received positive feedback. Nonetheless, the restaurant service was sometimes found to be slow, prompting guests to seek alternatives, like the highly recommended restaurant directly opposite the hotel. Overall, dining at Element Kuala Lumpur offers a pleasant atmosphere and satisfying meals with room for a few enhancements in menu diversity and service efficiency.
Element Kuala Lumpur offers an exceptional accommodation experience, especially highlighted by the spaciousness and cleanliness of its rooms. Guests consistently praise the large, bright and modern rooms, often mentioning how comfortable and well-equipped they are. Many rooms feature stunning views of the city skyline, including iconic landmarks like the Petronas Twin Towers and KL Tower, which adds an extra level of enjoyment to their stay.
The rooms come with a variety of modern amenities such as well-stocked kitchenettes, comfortable beds and spacious bathrooms. Cleanliness is a recurring theme in reviews with many guests emphasizing how the rooms are kept in immaculate condition. The modern design and decor of the rooms contribute to a luxurious feel and details like inflatable balloons and towel swans for special occasions add a personal touch.
The hotel also scores high on comfort with many guests noting the excellent beds and overall room comfort. Additional amenities such as filtered water, coffee machines and well-maintained bathroom facilities enhance the guest experience.
Overall, Element Kuala Lumpur's rooms provide a high level of comfort and cleanliness, combined with spacious interiors and breathtaking views, making it a top choice for travelers seeking both luxury and convenience in the heart of the city.
Element Kuala Lumpur boasts a reputation for its incredibly comfortable beds, frequently described as super comfy and blissful. Guests consistently highlight the cleanliness of the beds and their overall satisfaction with the bedding. The beds are noted for being soft and bouncy, contributing to a restful night's sleep for many. With options like twin beds that are quite spacious and double beds that are particularly big, the accommodation provides ample room for relaxation. The pillows and mattresses also receive praise for their comfort, adding to the positive sleep experience.
However, it's important to mention some feedback about the beds being too soft for certain guests with occasional remarks about a lack of support for the neck and waist. Some guests found the mattress and pillows not firm enough and a few mentioned a preference for a harder bed. Despite these minor criticisms, the overall sentiment remains overwhelmingly positive, making the Element Kuala Lumpur a notable choice for travelers prioritizing comfort during their stay.
Element Kuala Lumpur stands out for its exceptional cleanliness, consistently impressing guests with its immaculate standards. The rooms are described as extremely clean, spacious and cozy, reflecting a high level of hygiene maintained throughout the hotel. Guests have noted that the entire building, from common areas to individual rooms and bathrooms, is spotlessly clean and well-maintained. The modern facilities and clean environment add to the overall comfort and appeal of the hotel.
The cleanliness services are efficient and meticulous, ensuring rooms are cleaned daily to a very high standard. The hotel's commitment to hygiene extends to every corner, creating a clean and luxurious atmosphere that guests appreciate. The cleanliness is evident in the finest details with bathrooms and other facilities meticulously kept clean and orderly.
Friendly staff further enhance the experience, consistently maintaining the spotless condition of the rooms and common areas. Although there were minor mentions of areas needing improvement and a preference for female cleaners, the overall feedback highlights the hotel's impressive dedication to cleanliness. Element Kuala Lumpur successfully provides a modern, comfortable and hygienic environment, making it a highly recommended choice for travelers.
Nestled in the heart of Kuala Lumpur, Element Kuala Lumpur stands out not just for its accommodations but also for its exceptional staff. Across numerous reviews, guests consistently highlighted the kindness and professionalism exhibited by the team. Whether arriving late or needing assistance with something as specific as a water filter, the staff proved to be super helpful and responsive. Welcoming greetings await at the ground floor, ensuring that check-in is both hassle-free and swift with the reception on the 40th floor delivering a friendly and efficient experience.
Daily cleaning and towel changes, alongside an ever-attentive service, underscore the hotel’s commitment to guest comfort. The crew, described frequently as warm, accommodating and incredibly professional, are dedicated to making each stay memorable. Despite a few mentions that the front desk could use additional manpower, the overall sentiment suggests an overwhelming appreciation for the team’s friendliness and efficiency.
The hotel’s hospitality doesn’t go unnoticed with many guests noting the exceptional service and attentiveness of the staff. From the courteous concierge to the polite and professional demeanor of the entire team, Element Kuala Lumpur's service standard is evidently high. Positive feedback abounds, painting a picture of a hotel where staff friendliness and helpfulness are the norms rather than exceptions.
While a few isolated incidents point to potential areas for improvement, the vast majority of guests had outstanding interactions with the team. Whether it's the receptionists, the breakfast buffet staff or the duty manager, the hotel boasts a welcoming atmosphere cultivated by its well-trained and attentive personnel. Simply put, Element Kuala Lumpur’s staff play a crucial role in providing an excellent guest experience, making it a highly recommended destination for travelers seeking not just a place to stay, but a warm and hospitable environment.
Element Kuala Lumpur offers complimentary Wi-Fi throughout both the rooms and common areas of the hotel. Guests generally found the Wi-Fi to be reliable and fast with many noting the high speed and good connectivity. However, some reviews did point out occasional issues with spotty internet and poor Wi-Fi performance, suggesting that the experience can be inconsistent. Overall, the majority of guests seemed to appreciate the availability of free high-speed internet during their stay.
The gym at Element Kuala Lumpur consistently garners positive feedback for being well-equipped and modern, ensuring guests have access to a variety of fitness options around the clock. Reviewers frequently commend the fitness center for its cleanliness, adequate facilities and enjoyable environment, often noting that it is both beautiful and pleasant to use. The gym’s 24/7 availability offers great convenience for those with varying schedules.
However, there are some mentions of the gym being on the smaller side with only three treadmills, which may not meet the expectations of all guests, particularly during peak hours. Despite its compact size, the fitness studio and overall gym facilities are praised for their quality and functionality. Guests suggest that while the gym is adequate and generally well-maintained, there could be room for some enhancements to further elevate the experience.
The pool at Element Kuala Lumpur is a standout feature frequently praised by guests. Many describe it as great, spectacular and beautiful with its immaculate and well-maintained conditions frequently highlighted. The pool area, located on the 39th floor, offers stunning views of the city, including the iconic Petronas Towers. Guests appreciate the luxurious and relaxing atmosphere of the pool, noting its unique indoor setting and availability of a heated option. Despite its small size and occasional crowding, the pool's magical ambiance and chlorine-free water make it a memorable experience for many visitors. The presence of guardrails and the thoughtful arrangement of fans around the pool area enhance the overall comfort and safety. The pool's setting with breathtaking city views, particularly adds to its charm, making it a definitive highlight of one's stay at Element Kuala Lumpur. Some minor inconveniences such as occasional closures and the necessity of changing lifts from the parking to the hotel lobby are noted but do not significantly detract from the generally positive experience.
Element Kuala Lumpur boasts ample parking spaces that are accessible and reasonably priced at RM15 per stay. For guests traveling by car, it's beneficial to note that the car park is adjoining an office building, making it somewhat confusing and often a bit of a journey to reach the hotel. Although the parking isn't free, the fee is considered affordable and manageable for most stays.
Guests have pointed out that navigating to the car park can be challenging due to the busy junction and the need to take multiple lifts to get to the hotel, which can be a hassle, especially when managing luggage. The parking also requires validation and some have experienced issues with the cashless payment system, which didn't work smoothly for all users.
The parking offers private spaces but can sometimes be difficult to find a spot, particularly during busy times. There are also extra charges associated with parking, which some guests found inconvenient. However, discounted rates are available and, overall, the parking is near the hotel with easy access once inside.
Element Kuala Lumpur is highly praised for its family-friendly environment, making it an excellent choice for both short and long term stays. Families particularly appreciate the good service and daily luggage assistance. The hotel features play areas specifically designed for children, adding to its appeal for families looking for kid-friendly accommodations. Guests have highlighted the pleasant and cozy atmosphere with lovely pool views and nearby attractions that offer convenient entertainment options. The rooms are noted to be comfortable and well-suited for families, providing a beautiful space for everyone to relax. Although parking can be a challenge at busy times, Element Kuala Lumpur remains a great destination for a family-centric visit to the city.
Element Kuala Lumpur offers a consistent four-star experience with staff and services that reflect its rating. Guests have praised its truly four-star quality and the professional level standards maintained. The hotel is lauded for its great views of the city and good location, making it a strategic choice for visitors. With excellent and luxurious service, many believe the experience is worth a higher rating. When compared to other neighboring hotels, Element Kuala Lumpur stands out as a nice four-star hotel with great service, providing a reliable and enjoyable stay.
Element Kuala Lumpur stands out as an excellent choice for business travelers, offering facilities and amenities tailored for professional needs. The hotel's business suites are highly regarded, combining comfort with functionality and providing an excellent price-to-quality ratio. Guests have praised the spotless business spaces and reliable WiFi, essential for uninterrupted work. Its central location is another major benefit, conveniently placing guests close to key business facilities in the city. Although there may be a slight inconvenience with waiting for lifts during peak hours, the overall quality of the amenities and services makes it an ideal and valuable option for business stays.
The indoor pool at Element Kuala Lumpur has received much praise from guests. Described repeatedly as very good, guests appreciated the cozy and lovely atmosphere of the pool. Many found the indoor heated pool to be a major highlight of their stay, emphasizing its comfort and warmth. The pool's location on an upper floor added an extra element of beauty, making it a notable feature of the hotel. Although there was mention of limited light and some finding it less nice than expected, the overall feedback was overwhelmingly positive with some even likening the experience to swimming in ocean-like waters.
Element Kuala Lumpur offers a contemporary and opulent experience, characterized by its exceptionally clean and modern facilities. Guests enjoy a high-quality stay with luxurious ambience and impressive views from the windows, making the hotel truly feel five-star. The rooms are not only grand and well-maintained but also guest-friendly and welcoming, contributing to an overall luxurious experience. The hotel's centralized location and spectacular vistas add to its appeal. Service is noted as particularly luxurious with friendly staff enhancing the experience. In essence, Element Kuala Lumpur stands out as a modern and luxurious haven for travelers seeking premium comfort.
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Location
Guests highlight the convenience of being near grocery stores, a night market and numerous dining options. Many rave about the panoramic city views from the hotel's high floors. Despite its central location, the surroundings are described as relatively quiet, providing a serene retreat from the bustling city.
Overall, Element Kuala Lumpur stands out for its accessibility to business facilities and tourist hotspots, making it an excellent choice for both convenience and comfort in Kuala Lumpur.
Breakfast
Service has been commended as excellent and attentive, contributing positively to the dining experience. Guests appreciate the regular replenishment of food and the efficiency of the staff. Several reviewers note the comfort and inviting atmosphere of the breakfast environment, making it a pleasant start to the day.
However, there are some areas that could use improvement. A few guests mention that the breakfast can become crowded during peak times and there are occasional comments about hot food being served less than warm. Some reviews suggest a need for more variety and improved attention to detail to make the breakfast perfect.
Despite minor criticisms, the breakfast at Element Kuala Lumpur largely impresses, characterized by its vast selection, high-quality offerings and the added perk of complimentary coffee available throughout the day.
Dinner
Rooms
The rooms come with a variety of modern amenities such as well-stocked kitchenettes, comfortable beds and spacious bathrooms. Cleanliness is a recurring theme in reviews with many guests emphasizing how the rooms are kept in immaculate condition. The modern design and decor of the rooms contribute to a luxurious feel and details like inflatable balloons and towel swans for special occasions add a personal touch.
The hotel also scores high on comfort with many guests noting the excellent beds and overall room comfort. Additional amenities such as filtered water, coffee machines and well-maintained bathroom facilities enhance the guest experience.
Overall, Element Kuala Lumpur's rooms provide a high level of comfort and cleanliness, combined with spacious interiors and breathtaking views, making it a top choice for travelers seeking both luxury and convenience in the heart of the city.
Beds
However, it's important to mention some feedback about the beds being too soft for certain guests with occasional remarks about a lack of support for the neck and waist. Some guests found the mattress and pillows not firm enough and a few mentioned a preference for a harder bed. Despite these minor criticisms, the overall sentiment remains overwhelmingly positive, making the Element Kuala Lumpur a notable choice for travelers prioritizing comfort during their stay.
Cleanliness
The cleanliness services are efficient and meticulous, ensuring rooms are cleaned daily to a very high standard. The hotel's commitment to hygiene extends to every corner, creating a clean and luxurious atmosphere that guests appreciate. The cleanliness is evident in the finest details with bathrooms and other facilities meticulously kept clean and orderly.
Friendly staff further enhance the experience, consistently maintaining the spotless condition of the rooms and common areas. Although there were minor mentions of areas needing improvement and a preference for female cleaners, the overall feedback highlights the hotel's impressive dedication to cleanliness. Element Kuala Lumpur successfully provides a modern, comfortable and hygienic environment, making it a highly recommended choice for travelers.
Staff
Daily cleaning and towel changes, alongside an ever-attentive service, underscore the hotel’s commitment to guest comfort. The crew, described frequently as warm, accommodating and incredibly professional, are dedicated to making each stay memorable. Despite a few mentions that the front desk could use additional manpower, the overall sentiment suggests an overwhelming appreciation for the team’s friendliness and efficiency.
The hotel’s hospitality doesn’t go unnoticed with many guests noting the exceptional service and attentiveness of the staff. From the courteous concierge to the polite and professional demeanor of the entire team, Element Kuala Lumpur's service standard is evidently high. Positive feedback abounds, painting a picture of a hotel where staff friendliness and helpfulness are the norms rather than exceptions.
While a few isolated incidents point to potential areas for improvement, the vast majority of guests had outstanding interactions with the team. Whether it's the receptionists, the breakfast buffet staff or the duty manager, the hotel boasts a welcoming atmosphere cultivated by its well-trained and attentive personnel. Simply put, Element Kuala Lumpur’s staff play a crucial role in providing an excellent guest experience, making it a highly recommended destination for travelers seeking not just a place to stay, but a warm and hospitable environment.
Wi-Fi
Gym
However, there are some mentions of the gym being on the smaller side with only three treadmills, which may not meet the expectations of all guests, particularly during peak hours. Despite its compact size, the fitness studio and overall gym facilities are praised for their quality and functionality. Guests suggest that while the gym is adequate and generally well-maintained, there could be room for some enhancements to further elevate the experience.
Pool
Parking
Guests have pointed out that navigating to the car park can be challenging due to the busy junction and the need to take multiple lifts to get to the hotel, which can be a hassle, especially when managing luggage. The parking also requires validation and some have experienced issues with the cashless payment system, which didn't work smoothly for all users.
The parking offers private spaces but can sometimes be difficult to find a spot, particularly during busy times. There are also extra charges associated with parking, which some guests found inconvenient. However, discounted rates are available and, overall, the parking is near the hotel with easy access once inside.
Family
4 Star
Business
Indoor Pool
Luxury
Yes, Element Kuala Lumpur has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Element Kuala Lumpur.
No, Element Kuala Lumpur doesn't allow dogs.
Yes, parking facilities are available at Element Kuala Lumpur.
Yes, Element Kuala Lumpur has a gym.
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