HIG Hotel
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Summary of reviewsHIG Hotel in Kuah Town stands out as a prime choice for travelers due to its strategic and convenient location, especially appealing to those interested in shopping and exploring Langkawi. The hotel is in close proximity to the HIG Shopping Mall and the bustling coco valley market, offering easy access to a variety of shops, duty-free options, and restaurants. This accessibility extends with convenient links to the Khua ferry and the jetty, alongside public transport options, making it simple for guests to navigate the area and enjoy local cuisine.
The hotel's breakfast earns positive feedback for its variety and abundance, featuring Malaysian, Indian, and Western dishes that cater to a broad spectrum of culinary preferences. The inclusion of local favorites adds a delightful touch, providing a satisfying and hearty start to the day for both adults and children.
Guests frequently commend the hotel's rooms for their cleanliness and spaciousness. The comfortable and large beds, paired with modern amenities like USB charging ports and ironing boards, underline the commitment to guest comfort. Even though the building is older, diligent housekeeping and well-maintained interiors keep the rooms welcoming, offering good value for money.
Visitors also appreciate the cleanliness of the hotel, with rooms often praised for being bright, spacious, and calming. The fresh linens and effective housekeeping create a pleasant atmosphere, enhanced by the friendly and helpful staff. The courteous and professional demeanor of the team, from the front desk to the restaurant staff, ensures a memorable and comfortable stay for guests.
The Wi-Fi service at HIG Hotel is generally adequate for casual browsing, with some noting fast connections, although occasional stability issues are reported. Nevertheless, the presence of USB charging ports compensates in part for any connectivity challenges.
One of HIG Hotel’s significant advantages is its excellent parking facilities, providing an abundance of hassle-free, complimentary parking options. Additionally, the establishment is very accommodating for families, with spacious rooms and convenient amenities that cater well to children and teenagers, supported by the attentive and friendly staff.
Overall, HIG Hotel is highly recommended by guests who appreciate the blend of comfort, convenience, and exceptional service, making it a favored destination for both solo travelers and families.
Categories
The hotel's breakfast earns positive feedback for its variety and abundance, featuring Malaysian, Indian, and Western dishes that cater to a broad spectrum of culinary preferences. The inclusion of local favorites adds a delightful touch, providing a satisfying and hearty start to the day for both adults and children.
Guests frequently commend the hotel's rooms for their cleanliness and spaciousness. The comfortable and large beds, paired with modern amenities like USB charging ports and ironing boards, underline the commitment to guest comfort. Even though the building is older, diligent housekeeping and well-maintained interiors keep the rooms welcoming, offering good value for money.
Visitors also appreciate the cleanliness of the hotel, with rooms often praised for being bright, spacious, and calming. The fresh linens and effective housekeeping create a pleasant atmosphere, enhanced by the friendly and helpful staff. The courteous and professional demeanor of the team, from the front desk to the restaurant staff, ensures a memorable and comfortable stay for guests.
The Wi-Fi service at HIG Hotel is generally adequate for casual browsing, with some noting fast connections, although occasional stability issues are reported. Nevertheless, the presence of USB charging ports compensates in part for any connectivity challenges.
One of HIG Hotel’s significant advantages is its excellent parking facilities, providing an abundance of hassle-free, complimentary parking options. Additionally, the establishment is very accommodating for families, with spacious rooms and convenient amenities that cater well to children and teenagers, supported by the attentive and friendly staff.
Overall, HIG Hotel is highly recommended by guests who appreciate the blend of comfort, convenience, and exceptional service, making it a favored destination for both solo travelers and families.
Family Friendly Hotel
Offers basic accommodations at an affordable price. It is suitable for families looking for budget-friendly options. The hotel provides essential amenities and is conveniently located near local attractions.
Hotel with Parking
Located in Kuah, HIG Hotel offers parking for its guests. Its central location provides convenient access to various attractions and amenities.
Cheap Hotel
Located in Kuah, Langkawi, this hotel provides budget-friendly accommodation with convenient access to local shops and eateries. It offers basic amenities suitable for travelers looking for affordable lodging while exploring the island.
Accessible Hotel
HIG Hotel is wheelchair accessible and features a lift, allowing guests to move around the property with ease. While there may be some limitations, the hotel is noted as being wheelchair accessible.
3-Star Hotel
This hotel receives very good ratings and is located within walking distance of Kuah Jetty and the night market. It provides a convenient and comfortable stay. The hotel is well-suited for travelers interested in local attractions.
Hotel for Honeymoon
Guest Reviews
The HIG Hotel in Kuah Town boasts a highly strategic and convenient location, making it an excellent choice for travelers interested in shopping and exploring Langkawi. Positioned near the HIG Shopping Mall and the bustling coco valley market, guests have easy access to a variety of shops, duty-free options, and restaurants, all within a short walk. Its proximity to the Khua ferry and the jetty enhances connectivity for those traveling to and from Langkawi. Visitors also appreciate the nighttime views of MAHA Tower from sea-facing rooms. With convenient access to public transport and the presence of nearby supermarkets, night markets, and food courts, guests find it easy to navigate the area and enjoy delicious local cuisine. While some rooms are noted for being slightly dated, cleanliness is well-maintained, and the overall location of the hotel remains highly favorable for those keen on shopping, sightseeing, and dining adventures in Kuah Town.
Breakfast at HIG Hotel receives generally positive feedback from guests, with many appreciating the variety and abundance of options available. The buffet features a mix of Malaysian, Indian, and Western dishes, providing a delightful culinary experience that especially highlights local favorites like mee goreng and nasi lemak. While some reviews note that the breakfast selection is more suited to Asian tastes, it remains pleasing with options like fried rice noodles being particularly popular.
Guests consistently describe the breakfast as good, plentiful, and filling. The continental spread offers fruits, cereals, toast, and several rice and noodle dishes, which rotate daily. The breakfast proves sufficient for families as it caters to both adults and children. Despite some comments about limited variety and the need for improvements in presentation and choice, the breakfast remains a valued offering among guests.
Overall, the breakfast at HIG Hotel stands out for its plentiful buffet form, featuring Malaysian-style dishes and a free, full buffet that is both delicious and pleasant. While there is room for enhancement, particularly in variety and appeal for Western guests, most visitors leave satisfied by the tasty and fulfilling start to their day.
At HIG Hotel, guests frequently praise the cleanliness and spaciousness of the rooms. Many reviews highlight the large, comfortable beds, making for an excellent night's sleep. The rooms are noted for their modern amenities, including USB charging ports and ironing boards, combining convenience with comfort. Travelers comment on the rooms being well-maintained, with friendly front desk and breakfast staff enhancing the experience. Although the building itself is old, the rooms are generally perceived as clean and well-equipped, complete with comprehensive toilet amenities. While some guests mention discrepancies between online images and the actual room size, the overall consensus remains that the rooms are quite large and airy, providing good value for money. The location is praised for its convenience, being near major dining and shopping areas. With excellent air conditioning and modern, cozy decor, the guest experience at HIG Hotel is largely positive, driven by spacious interiors and diligent upkeep.
At HIG Hotel, guests are consistently impressed by the comfort and quality of the beds. Descriptions of big and super comfy beds abound, with many highlighting the super comfortable mattresses and pillows that contribute to a restful stay. Rooms are praised not only for their comfort but also for their spaciousness and cleanliness, offering a welcoming retreat with features like enormous beds and efficient air conditioning. Even the king-size and creatively arranged twin beds receive positive mentions, enhancing the overall experience of relaxation. Despite a few isolated concerns, primarily regarding firmness preferences, the overall sentiment portrays HIG Hotel as a destination where restful sleep is a highlight.
The cleanliness reviews for HIG Hotel reflect a diverse array of experiences that travelers can expect during their stay. Overall, many guests appreciate the cleanliness of the hotel, highlighting the accommodations as clean, bright, and spacious. The rooms are frequently noted to be above average in cleanliness, with fresh linens and superb housekeeping available upon request. The hotel is relatively new, contributing to the well-maintained and clean interiors, and many find the location strategically convenient for accessing nearby attractions.
Travelers also commend the comfortable beds and pillows, which enhance the overall room experience. A number of guests mention the friendliness and good manners of the staff, which add to a welcoming atmosphere. The hotel rooms are described as calming and comfy, with some offering impressive views of the bay.
However, it is not without its issues, as a few guests have reported dust and unpleasant odors, indicating variability in housekeeping standards. Occasional instances of maintenance problems such as water leaks and cockroach sightings have been noted. Some visitors describe the hotel as outdated, suggesting it may not meet the expectations of those preferring newer facilities. Nonetheless, for guests primarily seeking a clean and sufficient stay without a hefty price tag, HIG Hotel in Kuah town generally satisfies those needs.
HIG Hotel consistently receives praise for its exceptional staff, who contribute significantly to the overall guest experience. The team is noted for being not only friendly but also extremely helpful and accommodating, with the front desk service described as enthusiastic and welcoming. Reception staff display kindness and professionalism, often going the extra mile to ensure guests' needs are met, including providing late check-out options. The restaurant staff are just as commendable, maintaining a friendly demeanor and serving delicious food.
Guests appreciate the staff's honesty and reliability, as well as the courteous and polite manner that marks every interaction. Staff members are attentive and approachable, continuously striving to offer excellent customer service and solutions for any challenges that arise. Reviewers frequently highlight the staff's warmth and hospitality, which leave them feeling valued and welcomed throughout their stay.
The hotel staff's dedication to service is complemented by their ability to maintain a pleasant atmosphere, with smiles and a positive attitude. The presence of staff like Nora is especially noted for enriching the guest experience. HIG Hotel not only provides clean and spacious rooms but also equips them with thoughtful amenities, showcasing the hotel's commitment to comfort and convenience. Overall, HIG Hotel stands out for its impressive team, who make a considerable effort to ensure each guest enjoys a memorable visit, making the establishment highly recommended by many.
The Wi-Fi experience at HIG Hotel offers a mixed but overall satisfactory perspective. Many guests highlight the Wi-Fi as being quite good, with some even describing it as perfect or fast, providing convenience for casual browsing. However, there are mentions of inconsistencies, with reports of the connection being unstable, occasionally dropping, and generally slower than what travelers might find in more tech-savvy cities like Kuala Lumpur, Singapore, and Japan. Despite some challenges with stability, the Wi-Fi at HIG Hotel appears to be adequate for general use and may suffice for those not heavily reliant on uninterrupted online work. Additionally, the presence of USB ports for charging devices adds a layer of convenience in terms of staying connected.
HIG Hotel offers excellent parking facilities, ensuring a stress-free experience for guests arriving by car. Visitors consistently highlight the abundance of parking spaces available around the property, with a large, ample parking lot and free parking options directly at the hotel door. The convenience of easy parking is noted, with guests appreciating the hassle-free experience and the complimentary parking provided by the hotel. The addition of the hotel’s own shopping complex is a bonus for guests who also find the surrounding area accommodating when it comes to parking.
HIG Hotel offers a delightful experience for families, particularly those traveling with children. The spacious and comfortable rooms, often with the option of connecting units, are perfectly suited for families, providing convenience and comfort for both young children and growing teenagers. The friendly and attentive staff are always ready to assist, ensuring that families have a pleasant stay. The hotel's atmosphere accommodates Muslim families, adding an extra layer of convenience with nearby food stalls offering a variety of options. Although the hotel itself may be older, it is well-maintained and provides a clean environment for all guests. Overall, HIG Hotel appears to be a favorable choice for family vacations, delighting both parents and kids alike with its family-friendly amenities and accommodating service.
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Location
Breakfast
Guests consistently describe the breakfast as good, plentiful, and filling. The continental spread offers fruits, cereals, toast, and several rice and noodle dishes, which rotate daily. The breakfast proves sufficient for families as it caters to both adults and children. Despite some comments about limited variety and the need for improvements in presentation and choice, the breakfast remains a valued offering among guests.
Overall, the breakfast at HIG Hotel stands out for its plentiful buffet form, featuring Malaysian-style dishes and a free, full buffet that is both delicious and pleasant. While there is room for enhancement, particularly in variety and appeal for Western guests, most visitors leave satisfied by the tasty and fulfilling start to their day.
Rooms
Beds
Cleanliness
Travelers also commend the comfortable beds and pillows, which enhance the overall room experience. A number of guests mention the friendliness and good manners of the staff, which add to a welcoming atmosphere. The hotel rooms are described as calming and comfy, with some offering impressive views of the bay.
However, it is not without its issues, as a few guests have reported dust and unpleasant odors, indicating variability in housekeeping standards. Occasional instances of maintenance problems such as water leaks and cockroach sightings have been noted. Some visitors describe the hotel as outdated, suggesting it may not meet the expectations of those preferring newer facilities. Nonetheless, for guests primarily seeking a clean and sufficient stay without a hefty price tag, HIG Hotel in Kuah town generally satisfies those needs.
Staff
Guests appreciate the staff's honesty and reliability, as well as the courteous and polite manner that marks every interaction. Staff members are attentive and approachable, continuously striving to offer excellent customer service and solutions for any challenges that arise. Reviewers frequently highlight the staff's warmth and hospitality, which leave them feeling valued and welcomed throughout their stay.
The hotel staff's dedication to service is complemented by their ability to maintain a pleasant atmosphere, with smiles and a positive attitude. The presence of staff like Nora is especially noted for enriching the guest experience. HIG Hotel not only provides clean and spacious rooms but also equips them with thoughtful amenities, showcasing the hotel's commitment to comfort and convenience. Overall, HIG Hotel stands out for its impressive team, who make a considerable effort to ensure each guest enjoys a memorable visit, making the establishment highly recommended by many.
Wi-Fi
Parking
Family
No, HIG Hotel doesn't have any pool.
No, a spa isn't available at HIG Hotel.
No, HIG Hotel doesn't allow dogs.
Yes, parking facilities are available at HIG Hotel.
No, HIG Hotel doesn't have a gym.
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