First Group Hole in the Wall

KuGqangushe -32.03397800, 29.11113200 , Umthombe District, Mquanduli (Show on Map)
7.2
Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsFirst Group Hole in the Wall, situated in a breathtakingly beautiful location near an iconic beach and spectacular landscapes, provides guests with an impressive natural setting for relaxation and adventure. Many visitors appreciate the tranquility and serenity of the surroundings, fostering an environment perfect for rest and rejuvenation. The warm and helpful local community further enhances the appeal of this stunning destination.

Although the accommodations offer stunning views and a spacious layout, guests have noted that improvements in maintenance and cleanliness are necessary to fully capitalize on the resort's potential. While some rooms maintain a commendable standard, others face issues such as humidity, dampness, and dated amenities. Loadshedding issues further complicate the guest experience, posing challenges to reliable power and connectivity.

The hospitality staff, renowned for their friendliness and attentiveness, contribute positively to the hotel's atmosphere despite occasional service inconsistencies. Their efforts are particularly valued during power outages, underscoring their commitment to guest satisfaction. However, better communication and staffing during peak times could enhance service delivery.

While WiFi access is limited mainly to the reception area, this digital disconnection offers guests a chance to embrace the serene landscape and escape from digital distractions. The pool area, with its pleasant ambiance, offers an enjoyable spot to relax; however, its maintenance has been inconsistent, impacting guest satisfaction.

The highlight of First Group Hole in the Wall is undeniably its picturesque beach, praised for its pristine condition and proximity to accommodations. The uncrowded shores with their stunning ocean and mountain vistas provide an idyllic setting for relaxation, enriched by easy access to the famous Hole in the Wall.

Beds in the accommodation receive mixed reviews, with some guests enjoying a comfortable sleep, while others experience issues with comfort and condition. Despite these challenges, enhancements in cleanliness, maintenance, and service quality could elevate First Group Hole in the Wall into a more exceptional and memorable getaway.
Show more
Categories
Beachfront Resort
This resort, located in KuGqangushe, offers access to the unique Hole in the Wall beach. Guests can experience the natural beauty of the Wild Coast and enjoy the resort's facilities.

Family Friendly Resort
This hotel offers family-friendly accommodation along the Wild Coast, ideal for birdwatching, hiking, and fishing. Amenities include Wi-Fi, a poolside bar, a swimming pool, a wellness spa, water slides, and beachfront access.

Resort near The Beach

Resort with Spa

Resort with Swimming Pool

  Outdoor Pool  


Business Resort

Resort with Parking

Cheap Resort

Accessible Resort

Small Resort

3-Star Resort

Resort with Outdoor Pool

Room Types
1 Bedroom Chalet This 1-bedroom chalet has a bathroom with a shower, basin and toilet. The lounge and kitchen are open-plan and the lounge area leads onto a patio. The patio has an outdoor seating area and private BBQ facilities. The kitchen has a full-height fridge and freezer, 4-plate stove and oven, microwave, toaster and electric kettle.

2 Bedroom Chalet This 2-bedroom chalet has a bathroom fitted with a shower, toilet and basin. There is an outdoor seating area with private BBQ facilities. The lounge and kitchen are open-plan. The kitchen has a full-height fridge and freezer, 4-plate stove and oven, microwave, kettle and toaster.

3 Bedroom Chalet Boasting views of the Indian Ocean, this 3-bedroom chalet has a main bedroom with sliding doors leading to a patio. One of the two bathrooms has a shower, toilet and basin and the other bathroom has a bath, toilet and basin. The patio has an outdoor seating area and private BBQ facilities. The lounge and kitchen are open-plan. The kitchen has a full-height fridge and freezer, 4-plate stove and oven, toaster, microwave and kettle.

Two Bedroom Apartment Theis 2-bedroom apartments is set near the main hotel complex. The apartment has a small patio with an outdoor seating area and private BBQ facilities. The entrance to the apartment has stairs. The kitchen and lounge are open-plan. The kitchen has a 4-plate stove and oven, full-height fridge and freezer, electric kettle, microwave and toaster. There are two bathrooms, both with a shower, toilet and basin.

Three Bedroom Hotel Apartment Located near the main hotel complex, this apartment has stairs leading to the entrance. All three bedrooms have en suite bathrooms with a shower, toilet and basin. The lounge and kitchen are open-plan. The kitchen has a full-height fridge and freezer, electric toaster and kettle, microwave and a 4-plate electric stove and oven. The lounge area has wooden doors leading onto the patio. The patio has an outdoor seating area and private BBQ facilities.

4 Bedroom Chalet This chalet boasts uninterrupted sea views. The main bedroom has a door leading onto a balcony. There are two bathrooms. One bathroom is a full bathroom with a bath, seperate shower, toilet and the second bathroom has a shower, toilet and basin. The lounge and kitchen are open plan. There are sliding doors leading onto the patio with an outdoor seating area. The kitchen has a full-height fridge and freezer, 4-plate electric stove and oven, toaster, microwave and kettle. There are BBQ facilitiets on the patio.

1 Bedroom Rondawel This rondawel is open-plan and offers an en suite bathroom. There is a double bed and dressing table. The kitchen has a full-height fridge and freezer, 2-plate electric hob, a microwave, toaster and electric kettle. The en suite bathroom has a shower, toilet and basin.

3 Bedroom Superior Chalet The spacious 3-bedroom chalet has a main bedroom with a sliding door leading onto the patio and an en suite bathroom with a bath, toilet and basin. The second bathroom has a shower, toilet and basin. The lounge and kitchen are open-plan. The kitchen has a full-height fridge and freezer, 4-plate stove and oven, kettle, microwave and toaster. There is a patio overlooking the gardens. The patio has an outdoor seating area and private BBQ facilities.

3 Bedroom 7 Sleeper House This spacious holiday home includes 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the well-fitted kitchen. The holiday home also features a barbecue. The holiday home offers a seating area, a dining area, a wardrobe as well as a terrace with garden views. The unit has 5 beds.

One-Bedroom Chalet 36 Boasting 1 bedroom, this chalet has 1 bathroom with a shower, a seating area and terrace where you can relax. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the well-fitted kitchen. The chalet also features a barbecue. Among the room amenities are a dining area, a wardrobe, an electric kettle as well as a patio and sea views. The unit offers 1 bed.

3 Bedroom Chalet 22 This spacious chalet includes 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the kitchen. The chalet also features a barbecue. The chalet has a seating area, a dining area, a wardrobe as well as a terrace with sea views. The unit has 4 beds.

Twin Ensuite Backpacker Room Guests will find a stovetop, a refrigerator, kitchenware and an oven in the fully equipped kitchen. The twin room also comes with a barbecue. The twin room features a seating area, a dining area, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.

Double Ensuite Backpacker Room Guests will find a stovetop, a refrigerator, kitchenware and an oven in the fully equipped kitchen. The double room also offers a barbecue. The double room provides a seating area, a dining area, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

4 Bedroom Backpacker Chalet Guests will find a stovetop, a refrigerator, kitchenware and an oven in the fully equipped kitchen. The chalet also comes with a barbecue. The spacious chalet features a seating area, a dining area, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 7 beds.

Chalet Guests will find a stovetop, a refrigerator, kitchenware and an oven in the fully equipped kitchen. The chalet also offers a barbecue. The spacious chalet provides a seating area, a dining area, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.

Searenity This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the kitchen. The apartment also comes with a barbecue. The apartment features a seating area, a dining area, a wardrobe as well as a terrace with garden views. The unit has 1 bed.

One-Bedroom Chalet This chalet consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the well-fitted kitchen. The chalet also offers a barbecue. The chalet features a seating area, a dining area, a wardrobe as well as a terrace with sea views. The unit offers 1 bed.

2 Bedroom Chalet 32 This chalet comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the fully equipped kitchen. The chalet also includes a barbecue. The chalet features a seating area, a dining area, a wardrobe as well as a terrace with garden views. The unit has 4 beds.

Three Bedroom Chalet H1 This spacious chalet includes 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the fully equipped kitchen. The chalet also features a barbecue. The chalet offers a seating area, a dining area, a wardrobe as well as a terrace with sea views. The unit has 4 beds.

Three Bedroom Chalet H2 This spacious chalet includes 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the kitchen. The chalet also features a barbecue. The chalet offers a seating area, a dining area, a wardrobe as well as a terrace with sea views. The unit has 3 beds.

1 Bedroom Chalet 33 Boasting 1 bedroom, this chalet has 1 bathroom with a shower, a seating area and terrace where you can relax. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the well-equipped kitchen. The chalet also comes with a barbecue. Among the room amenities are a dining area, a wardrobe, an electric kettle as well as a patio and garden views. The unit offers 1 bed.

Guest Reviews
7.2
Good
Location
Nestled in a spectacular setting, First Group Hole in the Wall boasts an outstanding location that continues to captivate visitors. Situated right next to a beautiful beach, this ideally positioned hotel offers guests not only easy access to sandy shores but also proximity to the natural wonder of the Hole in the Wall. The surrounding scenery is nothing short of breathtaking, with stunning ocean and mountain views creating a serene backdrop for relaxation.

Guests frequently comment on the tranquility and peacefulness of the area, which is perfect for those seeking rest and rejuvenation. The scenic beauty of the location is remarkable, offering adventurous opportunities amid beautiful surroundings. The beachfront location is complemented by the warm and friendly local community, who are eager to assist visitors.

Despite the occasional challenges posed by the journey to this remote paradise, the fantastic vistas and the energizing ambiance more than make up for it. Although some amenities might need a touch of maintenance, the cozy accommodations and friendly staff lend a welcoming atmosphere that enhances the overall experience.

Rooms
Nestled in a stunning location, the 'First Group Hole in the Wall' offers breathtaking views and a great spot to make lasting memories. Some guests appreciate the spacious rooms that come with such views, and when properly cleaned, the accommodations feel functional. The resort's pool area and bar are highlights, providing a relaxing atmosphere complemented by the helpfulness of attentive staff, including life savers and security guards.

However, the potential of this property is overshadowed by a significant need for maintenance and refurbishment. Many rooms are described as being in a rundown state, with issues such as dampness, black mold, lack of amenities, and insufficient cleaning. The cleanliness seems inconsistent across the property, with some rooms unfortunately encountering severe hygiene issues. Rooms can be humid and lack certain comforts, like televisions or reliable fans for cooling. Loadshedding complications contribute to an unreliable experience, affecting both power supply and connectivity.

Revamping the accommodation and addressing maintenance concerns could significantly elevate the overall guest experience at this otherwise beautifully-located resort.

Beds
The bed situation at 'First Group Hole in the Wall' seems to be quite varied, with guests having differing experiences. On the positive side, several visitors found their beds to be comfortable, even describing them as super comfy, which suggests there are accommodations that provide a restful night's sleep. However, feedback indicates a lack of consistency across the different rooms and units. There were multiple comments pointing out issues such as saggy mattresses, outdated bedding, and uncomfortable sleeping arrangements, which detracted from the overall comfort. Some guests encountered beds that were described as feeling like rocks or unsafe, with specifics about broken planks and inadequately sized mattresses for couples. Although some guests managed to enjoy a snug sleep, others faced challenges that could potentially impact their stay.

Cleanliness
Nestled within a stunning natural landscape, First Group Hole in the Wall offers breathtaking views and a retreat into tranquility, yet faces notable challenges in upkeep and cleanliness. Guests frequently note that while the resort boasts a beautiful setting, the overall condition of the property leaves much to be desired. Rooms and common areas are often described as filthy, damp, and plagued with mould, signaling a need for serious refurbishment. Accommodation is sometimes found in a disheveled state upon arrival, with reports of spider webs, mosquitoes, and even cockroaches as unwelcome visitors.

Bathrooms emerge as a significant point of concern, with guests calling for urgent attention due to broken fixtures and unpleasant odors. Pool conditions similarly raise eyebrows, with reports of it being dirty and green. The resort's towels and linens—often mentioned as discolored or stained—contribute further to the dissatisfaction surrounding cleanliness.

Despite these hurdles, there are silver linings to be found. Some units manage to maintain a cleaner standard and offer a functional stay, albeit one that lacks modern amenities like WiFi. Additionally, staff members earn praise for their friendly demeanor and assistance, providing a redeeming touch to the experience.

In summary, First Group Hole in the Wall serves as a testament to striking landscapes overshadowed by a need for comprehensive attention to detail and maintenance—elements that currently detract from what could be a picturesque escape.

Staff
The staff at First Group Hole in the Wall receive mixed reviews from guests. Generally, the staff are described positively, with many guests praising their friendliness and helpful nature. The reception team is often noted for being helpful and accommodating, with guests highlighting their ability to ensure a welcoming atmosphere. Restaurant and bar staff, including specific mentions of a waitress named Cindy, are commended for their attentiveness and friendliness.

However, some reviews indicate inconsistencies in service quality. Issues with reception staff and service speed occasionally lead to dissatisfaction. Communication during incidents, such as power outages, appears to be a concern for some guests, highlighting a need for improvement in these areas. Additionally, some reviews point out staffing shortages during peak times, contributing to a less favorable experience for some visitors.

Despite these challenges, many guests seem to appreciate the effort of staff members to provide a pleasant stay, particularly during events like loadshedding. Overall, while there are notable positives, addressing service shortcomings and enhancing communication could improve guest experiences.

Wi-Fi
Nestled in a picturesque location, First Group Hole in the Wall offers a serene escape, perfect for those looking to unplug and enjoy nature. While the hotel excels in cleanliness, providing guests with neat and tidy accommodations, those reliant on staying connected may find the experience challenging. The WiFi is primarily accessible only at the reception area, with no individual connections available in rooms, leading some guests to make frequent trips to stay connected. Power savings measures also impact WiFi availability, so guests are advised to be prepared for occasional disruptions. Despite the limitations in digital connectivity, the resort presents an ideal setting for individuals seeking a peaceful retreat away from the digital hustle, where the tranquility of the surroundings becomes the star of the stay.

Pool
First Group Hole in the Wall offers a pool area surrounded by an appealing bar, which many guests appreciated during their stay. The pool lights at night create a pleasant ambiance, enhancing the overall atmosphere for those who enjoy an evening swim or simply prefer to relax by the water in the evening. However, the pool maintenance seemed inconsistent, as there were several reports of it being green, murky, or dirty, which detracted from the experience. Limited opening hours disappointed some guests, restricting access when it might have been convenient to enjoy the pool. Despite its potential, the pool failed to meet expectations for cleanliness and maintenance, with guests noting that it was often only half filled with water and at times emitting unpleasant odors, impacting the experience negatively and discouraging use, especially among children.

Beach
The beach near First Group Hole in the Wall receives high praise for its excellent condition and stunning natural beauty. Guests frequently highlight the lovely, picturesque beaches that offer a spectacular view, often described as reminiscent of movie scenes. The beach’s proximity to the accommodation is appreciated, with many mentioning it as only a short walk away. Visitors enjoy the combination of a warm, inviting ocean alongside beautiful mountain backdrops. A major highlight is the iconic Hole in the Wall, easily accessible and adding to the area's allure. The beaches are noted for being uncrowded, providing a peaceful atmosphere for relaxation and outdoor activities. While most experiences are positive, there have been occasional mentions of cleanliness issues. Nonetheless, the overall consensus appreciates the beach as a prime attraction and a delightful aspect of the stay.


Yes, First Group Hole in the Wall has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at First Group Hole in the Wall.

No, First Group Hole in the Wall doesn't allow dogs.

Yes, parking facilities are available at First Group Hole in the Wall.

No, First Group Hole in the Wall doesn't have a gym.

Location Show Map
More Options
  • Bed & Breakfast in Port Elizabeth

  • 9.0 Excellent

  • From $38

  • Guest House in Jeffreys Bay

  • 8.8 Excellent

  • From $31

  • Guest House in Port Elizabeth

  • 9.2 Excellent

  • From $51

  • Bed & Breakfast in Port Elizabeth

  • 9.2 Excellent

  • From $46



6,893,169

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ