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Summary of reviewsСпа-Готель Потоки Хауз is highly acclaimed for its stunning and convenient location on the picturesque banks of the Dnieper River. Guests revel in the magnificent views from both the hotel grounds and the rooms, often describing the landscapes as beautiful and relaxing. The hotel’s proximity to the city while maintaining a tranquil atmosphere adds to its appeal. The grounds are impeccably maintained and the spa facilities, including a variety of saunas and a warm pool, are outstanding. Live music in the restaurant and the exceptional staff contribute to a delightful overall experience.
The breakfast offerings receive consistent praise for their quality and variety with guests enjoying a wide selection of tasty and well-prepared dishes that cater to different tastes. Similarly, the à la carte restaurant is celebrated for its excellent cuisine and generous portions, despite some guests finding the prices a bit high. The culinary experience, paired with the hotel's amenities, makes for a satisfying stay.
Rooms are described as warm, cozy, spacious and comfortable, often boasting beautiful views that enhance the romantic ambiance. Cleanliness is a strong point with rooms typically being tidy and well-groomed. However, some issues such as occasional outdated décor, lacks in readiness and sporadic maintenance problems have been noted. These issues, while not pervasive, are worth considering for potential improvements.
The hotel's dedication to cleanliness extends throughout the premises with guests often mentioning the spotless condition of rooms, pools and common areas. Isolated complaints about bathroom cleanliness are minimal compared to the overall positive feedback.
Staff at Спа-Готель Потоки Хауз receive high accolades for their friendliness, attentiveness and exceptional service, particularly from notable team members like administrator Oleg and waitress Arina. Their warm and engaging demeanor significantly enhances the guest experience, even with occasional language barriers.
The spa area is a highlight with numerous pools and different saunas providing a comprehensive and relaxing wellness experience. Guests appreciate the cleanliness, the variety of relaxation options and the serene ambiance, though improvements in some areas like the jacuzzi steps and soundproofing could be made.
The pool area is another standout feature, praised for its cleanliness, warm temperatures and superb views of the Dnieper River. The large, spacious pools and the nice beach area add to the overall enjoyment.
For families, Спа-Готель Потоки Хауз is an excellent retreat, offering a family-friendly environment and amenities such as a children’s room and comfortable family beds. The hotel consistently appeals to families seeking a restorative and enjoyable holiday.
In summary, Спа-Готель Потоки Хауз excels in providing a clean, beautiful and relaxing environment with high-quality food, friendly and attentive staff and top-notch spa facilities, making it a fantastic choice for both individual relaxation and family vacations.
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