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Summary of reviewsHotel Alpina is a fantastic choice for those seeking a quality stay at an affordable price. The hotel boasts a great location loved by guests for its proximity to the ski slope, stunning mountain views and easy access to all attractions. The comfortable beds and varied breakfast available have received overwhelmingly positive reviews with many guests describing it as excellent, amazing, perfect and one of the best they have ever had in a hotel. The hotel staff is exceptional, friendly and professional and the cleanliness of the hotel is highly praised. Although some guests had complaints about dinner options, the hotel provides a great spa experience, convenient parking and is ideal for families and ski enthusiasts. Despite some criticism of the standard rooms, the hotel's comfortable beds make for a relaxing stay in the mountains. Show more
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Hotel near Golf Courses
Located in Kranjska Gora, Hotel Alpina is near the Kranjska Gora Golf Course and offers a cozy stay. Its proximity to the golf course makes it a practical choice for golf enthusiasts.
Hotel with Ski To Door Access
Located in Kranjska Gora, Hotel Alpina offers easy access to the ski slopes. The hotel is right next to the slopes.
Hotel with Spa
Hotel Alpina offers spa and wellness centre. It also offers swimming pool, massage and sauna.
Family Friendly Hotel
Hotel Alpina is directly on the ski slopes, offering ski-in/ski-out access, which is ideal for active families. It features a playground, game room, and children's playroom, along with supervised childcare and family rooms.
What percentage of your guests are families?Between 50% and 90%
Please suggest which room type a family with one child should choose and where the child will sleep: triple room, normal beds
Please suggest which room type a family with two children should choose and where the children will sleep: quadruple room, normal beds family room, normal beds
Please suggest which room type a family with three children should choose and where the children will sleep: family room, 5 normal beds ( 2 rooms ) family room, 4 normal beds + 1 roll out bed ( 1 room ) or double + tiple connected
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: double room, free of charge baby cot
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: triple room, free of charge baby cot
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: double room or triple room, free of charge baby cot
Baby cot details:Max age:3 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Located in Kranjska Gora, this hotel is pet-friendly and offers a comfortable stay. It is a popular choice for guests booking pet-friendly accommodations in Slovenia.
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, € 8-12 per night
Should the dog owner notify you before checking in? Not necessarily
What is the maximum number of dogs per room? Up to 3 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? No
Do you provide any specials, treats and toys (check all that apply)?
Blankets
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? Yes
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Is there a refundable deposit to guard against damages? No
Except for dogs, do you also accept other pets? Yes
Hotel Alpina provides free Wi-Fi access in public areas. Its location directly on the ski slopes offers convenience alongside connectivity.
Hotel with Parking
Hotel Alpina is a 3-star hotel that provides parking facilities. Its established presence in Kranjska Gora suggests a reliable option for visitors prioritizing parking convenience.
Cheap Hotel
Located in Ljubljana, Hotel Alpina offers affordable accommodation with essential amenities. It is a practical option for budget travelers looking for a comfortable place to stay while exploring the city.
Accessible Hotel
Hotel Alpina is mentioned as being in the ski area of the Julian Alps and is listed alongside other hotels with accessibility information, suggesting it may offer some accessible features.
Hotel with Gym
Offers a gym, providing guests with opportunities for exercise. The availability of fitness facilities supports a healthy and active lifestyle during their stay.
3-Star Hotel
Located in Kranjska Gora, Hotel Alpina offers comfortable accommodations and easy access to skiing and hiking areas. Its location and amenities make it a reliable option for those seeking outdoor activities.
Hotel where Extra Health & Safety Measures Have Been Taken
Well-established hotels often have comprehensive safety and hygiene procedures in place due to experience and brand reputation. Such hotels usually invest in training staff and maintaining high standards.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Slovenia health organisation
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: We call hospital
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: 06/01/2020
Additional Information: Region Kranjska Gora had only 3 corona cases with very few simptoms
Standard Single RoomThis single room has satellite TV.
Standard Double or Twin RoomThe twin/double room has a private bathroom fitted with a shower and a hairdryer. The twin/double room features a flat-screen TV with cable channels, a wardrobe, a carpeted floor, heating as well as garden views.
Small Double / Twin RoomThe twin/double room has a private bathroom fitted with a shower and a hairdryer. The twin/double room offers a flat-screen TV with cable channels, a wardrobe, a carpeted floor, heating as well as garden views.
Standard Triple RoomThe triple room has a private bathroom fitted with a shower and a hairdryer. The triple room features a flat-screen TV with cable channels, a wardrobe, a carpeted floor, heating as well as garden views.
Standard Quadruple RoomThe quadruple room includes a private bathroom fitted with a shower and a hairdryer. The quadruple room features a flat-screen TV with cable channels, a wardrobe, a carpeted floor, heating as well as garden views.
Superior Quadruple Room - Separate EntranceRooms are 40 square metres.
Please note that the entrance to this room is located via a different entrance to the building.
Quadruple Room with Bunk BedThis quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom.
Guest Reviews
8.3
Very Good
Location
Hotel Alpina boasts a fantastic location, loved by guests for its proximity to the ski slope and stunning mountain views. The hotel is conveniently located just a 5-minute walk from the town center and the crystal-clear Jasna lake. Its central location provides easy access to all attractions and the friendly staff are always on hand to offer helpful advice. The hotel also offers private parking, adding to its convenience. Guests rave about the comfortable beds and the varied breakfast available. With its perfect location, Hotel Alpina is an ideal base for exploring the many ski destinations in the area. Overall, the hotel is a great choice for those seeking a quality stay at an affordable price.
Breakfast
Hotel Alpina offers a sumptuous and varied breakfast with a great choice of food and vegan options. The breakfast is freshly prepared and delicious with plenty of options for all tastes. The staff are friendly and the location is perfect for easy access to all attractions. Some guests had minor complaints, such as cold food, repetitive options and limited timing choices, however, overall the feedback on the breakfast was overwhelmingly positive with many guests describing it as excellent, amazing, perfect and one of the best they have ever had in a hotel. The breakfast is also included in the price of the stay, which guests find fair and great value for money.
Dinner
The dinner at Hotel Alpina was generally described as lacking variety and suitable options for children with some guests finding it repetitive or even bad. However, some guests found the buffet-style dinner to be rich and enjoyable, especially when specially prepared dishes were offered. The cost of drinks and water was also noted as an issue. Recommendations were made to increase the selection of food available and extend the duration of dinner service. Additionally, some guests found the food to be barely warm or not good enough for the price. Overall, the reviews suggest that the dinner options could be improved, but there were some bright spots when special attention was given to individual guests.
Rooms
Hotel Alpina offers a variety of room options from cozy to spacious with renovated and clean interiors. The staff is friendly and helpful and the location is ideal for skiing enthusiasts. While some rooms may need a bit of refreshing, overall, the experience is pleasant and the common areas have been recently renovated. Guests appreciate the comfortable beds and functional amenities. However, some guests reported issues with noise and room temperature. Additionally, there were complaints about the food, which needs improvement.
Beds
The Hotel Alpina boasts comfortable beds, providing guests with a good night's sleep. While the mattresses were too soft or too hard for some guests based on personal preference, most found them to be cozy and comfortable. A few guests noted worn-out pillows, but overall, the beds were comfortable. However, some guests found the standard rooms to be small with old furniture and unpleasant odor. Guests staying in the Deluxe rooms were disappointed by the view of the parking lot. Despite some criticism, the hotel's comfortable beds make for a relaxing stay in the mountains.
Cleanliness
Hotel Alpina has been praised by guests for its cleanliness with many guests complimenting the hotel's staff for their hard work. The rooms have been described as clean, cozy and comfortable with the bathrooms being particularly well maintained. Some guests did note minor issues with the cleanliness of towels and certain areas of their rooms, but overall, the hotel was commended for its cleanliness. Additionally, the hotel staff were mostly described as friendly and helpful, although some guests did have negative experiences with a particular manager. The location of the hotel has also been praised by guests.
Staff
Hotel Alpina has exceptional, friendly and professional staff according to guest reviews. The receptionists are very accommodating and helpful. The hotel is clean and comfortable with good amenities for children. The location is perfect for skiing with easy access to slopes. The breakfast is great and provides plenty of choice. The cleanliness of the hotel is highly praised. The staff speaks many languages and is eager to help guests with recommendations and directions. However, some guests encountered disruptive guests during their stay, but the reception staff tried to accommodate them as best as possible. Overall, the hotel provides a nice stay with a great atmosphere thanks to the friendly and welcoming staff.
Spa
Hotel Alpina offers a great spa experience for guests looking to relax after skiing or for those who just want to pamper themselves. The spa facilities are well-maintained and there is a Thai spa & massage center that provides a variety of services. Some guests even had the opportunity to enjoy the sauna privately without other guests around. The massage service has received high praise with some describing it as top-notch. The wellness center is private and offers a lot of relaxation options. However, some guests did mention that there was an additional fee for the spa and that the jacuzzi was not available during their stay. All in all, Hotel Alpina offers a great spa experience for those looking to unwind and relax.
Parking
Hotel Alpina offers a convenient parking spot available for guests. Although some guests found the parking lot to be small and icy in places, there is a person who regulates traffic to ensure a smooth experience. The hotel also provides free parking, which is a plus. Some guests wished for more parking spaces and for electric charging stations to be installed. Nonetheless, the included breakfast and the sufficient parking options, including space for motorcycles, make Hotel Alpina a great choice for travelers with vehicles.
Family
Hotel Alpina is an ideal destination for families with kids. The common play and sit area is lovely and there are various entertaining activities for kids. The hotel staff did an excellent job handling the sometimes noisy atmosphere created by the many children. The kids adored the games area which kept them entertained for hours. The hotel is conveniently located near the slopes, making it the perfect destination for skiers. The hotel also offers great spa facilities and massages at a fair price. The food was exceptional and there were options for both adults and children. The hotel features newly renovated family rooms with two bedrooms which were comfortable and spacious. Overall, Hotel Alpina is a great family hotel with a nice atmosphere and plenty of activities catering to children.
Ski
Hotel Alpina is the perfect location for ski enthusiasts with its close proximity and direct access to the ski slopes. Guests can easily store their ski equipment and enjoy skiing in and out of the hotel. The staff is friendly and welcoming and the hotel offers a delicious buffet breakfast. In addition to the great location, guests appreciate the excellent views and fresh air surrounded by mountains. The hotel also provides a heated ski room and offers ski pass purchases on site. Overall, Hotel Alpina is a great choice for a ski vacation.
Yes, Hotel Alpina has pool(s) that belong to one or more of the following categories: . For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Hotel Alpina.
Yes, Hotel Alpina welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Hotel Alpina.