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Sheraton Grand Krakow is ideally located in the heart of Krakow a few metres from the Wawel Cathedral and Kazimierz district. It features 232 modern and elegant rooms, many of which offer views of either the Vistula River or the Wawel Royal Castle and give the opportunity to discover the magic of the city from your window. The luxurious furniture, the modern design by Alex Kravetz, the heated indoor pool and the excellent gastronomic options compose the ideal luxurious environment whether you are travelling for work or rest and exude high quality and unparalleled aesthetics.
Summary of reviewsSheraton Grand Krakow is highly recommended by guests for its excellent location, which is perfect for sightseeing and exploring the city's old town. Guests appreciate the easy access to public transportation and the hotel's spotless and welcoming architecture. The breakfast service receives outstanding praise with high-quality and plentiful offerings that impress guests. The hotel's luxurious and well-equipped rooms have comfortable bedding and provide good-quality toiletries. The staff is consistently praised in guest reviews for their friendly and professional service. The hotel's swimming pool receives mixed reviews, while the design, luxury and attention to detail of the hotel are highly praised. Despite minor issues with some of the amenities, Sheraton Grand Krakow is an exceptional choice and the best five-star hotel in Krakow, recommended for families and travelers seeking a luxurious stay.
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About Sheraton Grand Krakow
Guest Reviews
The location of Sheraton Grand Krakow is highly praised by guests with many describing it as excellent and perfect for sightseeing in the city's old town. The hotel is within walking distance of the main square, the Jewish quarter and Wawel Castle with fantastic views of the castle and the Wisła river from some rooms and the terrace. Guests also appreciate the easy access to public transportation, making it quick and convenient to get around. The area is ideal for families and meeting friends and there are plenty of walking trails along the river. The hotel itself is described as spotless and welcoming with a beautiful architecture that perfectly complements its fantastic location.
The guests of Sheraton Grand Krakow have spoken highly of the hotel's breakfast service. Description such as "outstanding", "amazing", "fantastic", "rich", "lovely" and "great" have been used to praise the quality, variety and abundance of the breakfast buffet. The hotel's location and overall room comfort have also been positively mentioned, along with the attentive and friendly staff. The breakfast area has been described as spectacular with high-quality products and a generous selection of food. Some guests have even given the breakfast service extra marks, saying it deserves more than a perfect score of 10. However, a few guests have mentioned minor issues such as staff inattentiveness or pastries not being freshly baked. Nevertheless, the majority of reviewers recommend the hotel's breakfast and consider it a highlight of their stay in Krakow.
The Sheraton Grand Krakow has luxurious and spacious rooms that are well-equipped with everything you need for your stay. The rooms are tastefully decorated and provide good quality toiletries along with robes and slippers. The beds and bedding are comfortable, which ensures a peaceful and quiet night's sleep. While some rooms are old-fashioned and need updating, others have great views, are modern and spacious. The hotel's location and the staff's courtesy are highly praised. The downside of some rooms is that they are small, noisy, or lack essential amenities such as a vanity table, body lotion, or a timely extra bed request. Overall, the hotel offers a pleasant and comfortable stay with minor room-related issues that can be addressed by management.
The Sheraton Grand Krakow is highly recommended by guests for its comfortable beds. The luxurious bedding and quality linens make for an excellent night's sleep. Travellers rave about the super cool beds and pillows with some describing them as the most comfortable beds they've ever slept on. Even picky sleepers praised the hotel's bedding, calling it "excellent." Rooms are also noted to be clean and well-maintained, while the cocktail bar is worth mentioning as a new and stylish addition. Overall, the combination of comfortable beds and a quiet atmosphere make for a relaxing stay at the Sheraton Grand Krakow.
The cleanliness at Sheraton Grand Krakow has received high praise from guests with many describing the hotel and rooms as spotless and immaculate. Multiple reviews commend the helpful and friendly cleaning staff. While some guests noted minor issues with cleanliness, such as a dirty curtain or previous guests' trash, overall the hotel is considered very clean. Some guests did mention issues with amenities in the room, but the cleanliness itself was not in question. The hotel's location on the riverfront is also noted positively.
The staff at Sheraton Grand Krakow are consistently praised in guest reviews for their friendly and professional service. Guests rave about the helpful and attentive staff throughout the hotel, from the reception team to the concierge, barman and restaurant staff. The housekeeping staff are also noted for their friendliness and helpfulness. Many guests mention the excellent service at breakfast, crediting the staff for their attentiveness and skill. Although a few guests had less pleasant experiences with certain members of staff, the overwhelming majority of reviews are glowing in their praise of the staff's competence and kindness.
The Sheraton Grand Krakow hotel offers guests a swimming pool on site, although some guests found it to be small or outdated. However, others praised the pool as being nice, charming and even stunning. Some guests noted that the pool could benefit from a jacuzzi or better circulation. The pool is open on weekends only at 9 am and a few guests felt it was too crowded at times with only a few people in it. Overall, the pool received mixed reviews, but those seeking a relaxing swim or a quick dip will likely enjoy the hotel's small but cozy pool.
The Sheraton Grand Krakow hotel offers parking for guests, but it may be too small during peak seasons. However, there is a public garage located just 100m away from the hotel entrance that has free spaces anytime. The hotel's parking fee of 120 zl is considered too high compared to the nearby parking, which costs 90 zl per day. Some guests also expressed their dissatisfaction with additional fees charged during checkout. Despite these issues, guests recommend the hotel's nearby public parking and appreciate its convenience.
If you're looking for a five-star hotel in Krakow, look no further than the Sheraton Grand Krakow. This exceptional hotel has everything you could ask for with superb facilities and services that live up to the five-star rating. The location is perfect for sightseeing and exploring the city with fabulous surroundings to match. The staff are very customer-oriented and friendly and everything was really according to the five-star rating. Although some guests found the breakfast to be lacking, overall the hotel is an exceptional choice and the best hotel in Krakow. Families will be especially pleased with the hotel, which is suitable for all ages. Don't be fooled by other highly advertised 5-star boutique hotels in Krakow - the Sheraton Grand Krakow is the best 5-star option in the city.
If you're looking for a luxurious stay in Krakow, look no further than the Sheraton Grand Krakow. This stunning hotel has been completely refurbished and it shows - it's one of the best hotels we've ever stayed in. The design is lovely and luxurious with every detail carefully chosen. From the moment we arrived, we felt at home. The staff are friendly, helpful and polite and the hotel is beautifully appointed. The restaurants are fantastic, exactly what you would expect from a 5* hotel. We couldn't fault anything about our stay - it was perfect, truly spectacular. If you're looking for a class hotel in Krakow, the Sheraton is without a doubt the best choice.
Yes, Sheraton Grand Krakow has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at Sheraton Grand Krakow.
Yes, Sheraton Grand Krakow welcomes dogs.
Yes, parking facilities are available at Sheraton Grand Krakow.
Yes, Sheraton Grand Krakow has a gym.
