Mercure Krakow Stare Miasto
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsMercure Krakow Stare Miasto is excellently situated in the heart of Krakow, strategically positioned near key attractions such as the Galeria Krakowska shopping center and the main train station. This prime location makes it ideal for tourists wanting easy access to the Old Town and other major sites. The hotel's proximity to public transportation hubs is also a notable benefit, facilitating convenient trips to places like Auschwitz and the Wieliczka Salt Mine, adding to its appeal for travelers looking to explore the city and its surroundings.
Breakfast at the hotel is a highlight, consistently praised for its extensive variety and quality. The breakfast buffet caters to diverse dietary preferences, including vegan options and allergen information with guests particularly enjoying the fresh juices, local products and healthy choices. The ambiance and presentation are well received, contributing to a pleasant dining experience, although some guests mention minor issues such as busyness and a limited selection of vegetables.
The hotel's onsite dining options, including its restaurant and bar, are appreciated for their atmosphere and quality. Guests frequently commend specific dishes such as the Beef Burger and César Salad. The variety on the menu features both European and traditional Polish dishes, receiving positive feedback overall despite occasional concerns about pricing and service speed. The bar, while noted for its unique drinks and setting, sometimes faces criticism for high prices and a lack of traditional Polish beverages.
The rooms at Mercure Krakow Stare Miasto garner excellent reviews for their cleanliness, modernity and comfort. Spacious and tastefully decorated, they come equipped with amenities such as hairdryers, irons and mini-fridges. The beds are consistently described as very comfortable, contributing to a cozy and restful environment. Soundproofing is effective, ensuring a quiet stay even in centrally located rooms. Daily housekeeping maintains the rooms in impeccable condition, although there are occasional mentions of missed services.
Cleanliness across the hotel is a strong point with guests frequently highlighting the spotless and well-maintained facilities. The hotel’s modern aesthetic and rigorous cleaning standards, including COVID-19 precautions, are particularly appreciated, contributing to a hygienic and inviting environment.
Staff at the Mercure Krakow Stare Miasto are often highlighted for their friendliness and professionalism. Guests find the reception team and other service personnel attentive, welcoming and helpful. Individual staff members are sometimes singled out for exceptional service, enhancing the overall positive experience at the hotel.
WiFi at the hotel is generally reliable and fast with good coverage throughout the facility. Despite a few instances of weak or inconsistent connections, most guests find the free, high-speed internet satisfactory for their needs.
The gym is a valued amenity, though it is noted for its small size. It meets the workout needs of most guests, who appreciate its convenience. Noise from the gym in upper floor rooms is a minor issue and time slots for gym use are required.
Parking at the hotel is seen as convenient but expensive. The underground garage is reliable and adds convenience despite high fees that many guests find excessive compared to public parking options.
Electric vehicle charging facilities are reliable and convenient, though peak times can limit availability.
Mercure Krakow Stare Miasto is recommended for families, offering a child-friendly atmosphere with welcoming gestures for young guests. Family rooms are generally adequate, though some may find them cramped. The hotel's environment makes it conducive for family stays and events with children up to 16 years old staying free.
Beds at the hotel receive frequent praise for their comfort, contributing to restful nights. The general consensus is that the beds enhance the cozy experience.
As a four-star hotel, Mercure Krakow Stare Miasto meets and often exceeds expectations, providing exceptional value and a touch of luxury. It is highly regarded for its facilities and services, making it a top choice for visitors to Krakow seeking a comfortable, convenient and enjoyable stay.
Categories
Breakfast at the hotel is a highlight, consistently praised for its extensive variety and quality. The breakfast buffet caters to diverse dietary preferences, including vegan options and allergen information with guests particularly enjoying the fresh juices, local products and healthy choices. The ambiance and presentation are well received, contributing to a pleasant dining experience, although some guests mention minor issues such as busyness and a limited selection of vegetables.
The hotel's onsite dining options, including its restaurant and bar, are appreciated for their atmosphere and quality. Guests frequently commend specific dishes such as the Beef Burger and César Salad. The variety on the menu features both European and traditional Polish dishes, receiving positive feedback overall despite occasional concerns about pricing and service speed. The bar, while noted for its unique drinks and setting, sometimes faces criticism for high prices and a lack of traditional Polish beverages.
The rooms at Mercure Krakow Stare Miasto garner excellent reviews for their cleanliness, modernity and comfort. Spacious and tastefully decorated, they come equipped with amenities such as hairdryers, irons and mini-fridges. The beds are consistently described as very comfortable, contributing to a cozy and restful environment. Soundproofing is effective, ensuring a quiet stay even in centrally located rooms. Daily housekeeping maintains the rooms in impeccable condition, although there are occasional mentions of missed services.
Cleanliness across the hotel is a strong point with guests frequently highlighting the spotless and well-maintained facilities. The hotel’s modern aesthetic and rigorous cleaning standards, including COVID-19 precautions, are particularly appreciated, contributing to a hygienic and inviting environment.
Staff at the Mercure Krakow Stare Miasto are often highlighted for their friendliness and professionalism. Guests find the reception team and other service personnel attentive, welcoming and helpful. Individual staff members are sometimes singled out for exceptional service, enhancing the overall positive experience at the hotel.
WiFi at the hotel is generally reliable and fast with good coverage throughout the facility. Despite a few instances of weak or inconsistent connections, most guests find the free, high-speed internet satisfactory for their needs.
The gym is a valued amenity, though it is noted for its small size. It meets the workout needs of most guests, who appreciate its convenience. Noise from the gym in upper floor rooms is a minor issue and time slots for gym use are required.
Parking at the hotel is seen as convenient but expensive. The underground garage is reliable and adds convenience despite high fees that many guests find excessive compared to public parking options.
Electric vehicle charging facilities are reliable and convenient, though peak times can limit availability.
Mercure Krakow Stare Miasto is recommended for families, offering a child-friendly atmosphere with welcoming gestures for young guests. Family rooms are generally adequate, though some may find them cramped. The hotel's environment makes it conducive for family stays and events with children up to 16 years old staying free.
Beds at the hotel receive frequent praise for their comfort, contributing to restful nights. The general consensus is that the beds enhance the cozy experience.
As a four-star hotel, Mercure Krakow Stare Miasto meets and often exceeds expectations, providing exceptional value and a touch of luxury. It is highly regarded for its facilities and services, making it a top choice for visitors to Krakow seeking a comfortable, convenient and enjoyable stay.
Hotel Taking Steps Towards Sustainability
This hotel has earned the international Green Key certification, demonstrating a commitment to environmental responsibility.
Business Hotel
Mercure Krakow Stare Miasto offers a convenient location and standard amenities suitable for business travelers. It provides a comfortable and reliable stay in the heart of the city.
Accessible Hotel
This hotel features accessible bathrooms with roll-in showers and is designed for increased accessibility. It includes specific facilities for disabled guests, such as accessible toilets and bathrooms, and is accessible by elevator.
Hotel with Gym
Offers fitness facilities for guests, complementing its convenient location in the Old Town. It's a solid choice for travelers wanting to combine sightseeing with exercise.
Hotel with EV Charging Stations
This hotel provides 2 charging stations for electric cars on its parking lot.
4-Star Hotel
Mercure Krakow Stare Miasto is located near the Old Town. It features well-equipped rooms and professional service, making it a comfortable and convenient option.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Parking
EV charging stations
Guest Reviews
Mercure Krakow Stare Miasto boasts an enviable location that consistently impresses its guests. Positioned at the heart of Krakow, it sits just across from the bustling Galeria Krakowska shopping center and the main train station, rendering it extremely convenient for travelers arriving by rail. The hotel is strategically situated within a short walking distance from the historical Old Town, making it an ideal base for tourists wanting to explore the city's main attractions, including the Market Square and St. Mary's Basilica.
The proximity to public transportation hubs also means guests can easily access further afield locations like Auschwitz and Wieliczka Salt Mine. This central hotel provides an excellent vantage point for visitors to discover Krakow, blending convenience with comfort. Its location near various restaurants, shops and amenities further enhances the guest experience, making it a prime choice for those seeking to immerse themselves in the vibrant atmosphere of Krakow. Overall, the Mercure Krakow Stare Miasto's perfect positioning offers a seamless and enjoyable stay for those visiting this historical city.
Guest reviews for the breakfast at Mercure Krakow Stare Miasto highlight a consistently excellent dining experience. The breakfast buffet is frequently praised for its extensive and varied selection that caters to diverse tastes and dietary preferences, including vegan options and allergen information. Many guests found the offerings delicious, rich in variety and satisfying with particular appreciation for the inclusion of fresh juices, local products and healthy choices. The ambiance during breakfast is welcoming and the presentation of food is noted as impressive. Despite some minor remarks regarding occasional busyness and the need for more vegetable options, the overall consensus deems the breakfast to be a standout feature of the hotel, often described as one of the best they have experienced and worth the price. The efficient and friendly staff also enhance the breakfast experience, maintaining a clean and well-organized environment.
The 'Mercure Krakow Stare Miasto' has garnered positive remarks for its onsite dining options, despite a few criticisms. The onsite restaurant and bar are frequently praised for their atmosphere and quality. Guests highlight the excellent restaurant, noting dishes such as Beef Burger and César Salad as particularly delicious. Additionally, the food and service at the bar have been described as brilliant and affordable.
The diversity in the menu, offering a selection of European cuisine alongside regional products and traditional Polish dishes, receives special mention. Many guests find the dinner and lunch offerings to be very good or even excellent with the room food being described as perfect. The breakfast service stands out as outstanding.
Some critiques include the limited and somewhat expensive menu, the slow and inflexible service and occasional underseasoning of meals. Despite these issues, the overall impression is that the restaurant provides good, well-prepared meals with a pleasant dining experience.
The bar, though sometimes seen as lacking traditional Polish drinks, is appreciated for its unique drinks and lovely setting. Despite some complaints about high prices, the dining experience at the Mercure Krakow Stare Miasto is largely positive with many guests leaving satisfied with both the food and the service.
The rooms at Mercure Krakow Stare Miasto receive overwhelmingly positive feedback for their cleanliness and comfort. Visitors frequently mention that the rooms are spacious, modern and well-equipped with amenities such as hairdryers, irons, tea and coffee facilities and mini-fridges. The décor is tastefully done with many guests noting the beautiful and elegant design. Comfort is a highlight, as the beds are often described as very comfortable with large cups for coffee and tea contributing to a cozy atmosphere.
Quiet rooms are a regular feature, creating a peaceful environment despite the hotel's central location. Soundproofing is particularly effective, ensuring minimal noise disruption even in rooms facing busy streets or the tram tracks. The bathrooms also receive high praise for their modernity and spaciousness with some guests highlighting luxurious walk-in showers.
The rooms' cleanliness consistently stands out, described as spotless and well-maintained. Daily cleaning services are generally reliable, although there are occasional mentions of missed services. Spaciousness is adequate for couples and less so for families, but generally, rooms are deemed sufficient in size and functionality for short stays.
Overall, Mercure Krakow Stare Miasto's rooms provide a modern, comfortable and quiet retreat with all the necessary amenities, making it a favorable choice for travelers looking for a clean and cozy stay in Krakow.
Mercure Krakow Stare Miasto receives overwhelmingly positive feedback on its beds with numerous guests praising their comfort. The beds are described as comfortable, cozy and super comfy, contributing to restful nights. Many guests found the mattresses perfect and the bedding luxurious and clean, ensuring a relaxing stay. The pillows, often mentioned, come in various sizes, enhancing the sleeping experience.
The comfort of the beds makes rooms feel exceptionally cozy with guests mentioning the excellent quality and softness of the mattresses and beds. This consistent comfort in bedding adds significant value to the overall guest experience. Some reviews do note that a few beds might be too soft or uncomfortable for certain preferences, especially for children or those requiring firmer support. Despite this, the general consensus highlights the beds as a major comfort feature of the hotel.
Mercure Krakow Stare Miasto consistently impresses guests with its exceptional cleanliness and modern facilities. Reviews frequently praise the hotel for being very clean, spotless and exceptionally well-maintained. Guests appreciate the contemporary and tidy environment, noting that both the common areas and rooms are kept in impeccable condition.
The rooms are described as clean, tidy and comfortable with daily housekeeping ensuring they remain in top condition. Many guests highlight the fresh and modern aesthetic of the hotel, which enhances the overall experience. Additionally, the emphasis on hygiene is apparent with rigorous cleaning standards and COVID-19 precautions such as requesting room cleaning and the use of masks and gloves by staff.
Overall, Mercure Krakow Stare Miasto excels in providing a clean and comfortable stay, making it a top choice for visitors who prioritize hygiene and modern amenities.
The staff at Mercure Krakow Stare Miasto are a highlight for many guests, frequently described as friendly, kind and professional. The reception team, in particular, receives high praise for being attentive, welcoming and helpful. Staff members are noted for their pleasant demeanor and readiness to assist, making guests feel at ease from check-in to check-out. The team’s friendliness extends beyond the reception with bartenders, waiters and other service personnel often singled out for their exceptional customer service.
The professionalism of the staff is consistently lauded with mentions of their efficiency and willingness to accommodate special requests. Some reviews highlight individual staff members, such as Martin and Anton, for going above and beyond in their roles. The positive interactions with staff contribute significantly to the overall pleasant experience at the hotel with many guests appreciating the warm and welcoming atmosphere created by the team. Despite a few isolated comments on less favorable interactions, the general consensus is that the staff's courteous and helpful nature is a major asset to the hotel.
The Mercure Krakow Stare Miasto hotel generally provides a commendable WiFi experience for guests. Notably, the WiFi is described as efficient, reliable and fast with excellent coverage throughout the hotel, including good connection quality in both rooms and public areas. Guests have also highlighted the ease of access and the availability of free WiFi, which is appreciated for being sufficient for online work and offering stable service in most parts. Furthermore, the hotel provides wired internet connections as an alternative.
However, some guests have experienced issues, such as the WiFi being weak or inconsistent at times and occasional interruptions in service. Despite these few drawbacks, the majority of feedback indicates that WiFi connectivity at Mercure Krakow Stare Miasto is satisfactory and meets the needs of most travelers, especially considering the free, high-speed internet on offer.
The gym at Mercure Krakow Stare Miasto is generally well-received by guests, who appreciate its availability and equipment. While some mention the gym's small size, it is often described as sufficient for workout needs. Guests note the convenience of having a fitness room accessible with some highlighting its excellent and fantastic qualities. A few reviews, however, mention noise issues from the gym on the upper floor, particularly in the early morning. Booking a timeslot for gym use is required. Overall, the gym is considered a good addition to the hotel's amenities.
At Mercure Krakow Stare Miasto, parking facilities receive mixed feedback from guests who generally appreciate the convenience of the underground garage. Private parking is available and described as reliable, gated and adequate in terms of space. The proximity and accessibility of the parking areas add a level of convenience, especially for those who value immediate access to the hotel.
However, an overwhelming number of reviews point out that the parking fees are considered quite high. At 120 PLN per day, the cost significantly exceeds that of public guarded parking options in the vicinity. Guests frequently note that parking isn't free and it’s indeed one of the more expensive aspects of staying at this hotel. Some even mention being unaware of the cost at the time of booking.
Despite the high price, the private underground garage is often praised for being a useful feature and some find that having an on-site parking lot is an advantage worth the expense. The underground parking is deemed awesome by some, showcasing a balance between service quality and cost. Overall, while the parking services are commended for their reliability and convenience, the high fees remain a significant concern for many guests.
The Mercure Krakow Stare Miasto offers reliable and convenient EV charging services. Guests have noted the presence of ample EV charging points and a well-maintained electric vehicle charging infrastructure. The availability of multiple charging stations ensures that guests with electric vehicles can easily find a spot to charge. However, during peak hours, there might be limited availability. Overall, the hotel provides a dependable solution for electric vehicle owners looking to recharge conveniently during their stay.
Mercure Krakow Stare Miasto has received favorable reviews for its family-friendly atmosphere, making it a pleasant destination for parents traveling with children. The hotel offers various welcoming gifts and surprises for children, which were particularly appreciated by guests. This thoughtful touch adds a layer of excitement and makes young travelers feel special.
The hotel's rooms are generally considered suitable for families with specific family rooms available to accommodate larger groups, though some guests noted that the space could be a bit cramped for a family of four. Despite that, the arrangements are described as comfortable and convenient for a family holiday.
The property is frequently praised for its child-friendly environment, making it a good choice for traveling with kids. Additionally, guests highlighted the hotel’s approach to making the stay enjoyable for all family members with children up to 16 years old staying free of charge. Many families have found the hotel to be a comfortable base for family trips, weddings and other group events.
There is an acknowledgment that many families stay at the hotel and would benefit from a dedicated play area for kids. Overall, Mercure Krakow Stare Miasto is recommended for families looking for a comfortable and enjoyable stay in Krakow.
Mercure Krakow Stare Miasto possesses the qualities expected of a four-star hotel, delivering a positive four-star experience for its guests. Many reviews affirm its status as a rightly-deserving four-star establishment with some noting that it excels in its category, providing great value and a luxurious feel. The hotel's facilities and services generally meet the expectations of a high-end four-star hotel, characterized by remarks on its first-class attributes and overall fantastic quality. However, some guests expressed that the hotel does not fully align with the typical standards of a four-star rating, feeling it fell short in certain areas. Despite these mixed sentiments, the hotel is still primarily considered to justify its four-star rating, offering everything anticipated from a quality establishment of this category.
Mercure Krakow Stare Miasto has consistently garnered positive feedback from business travelers who commend the hotel for its suitability for business purposes. The hotel is often highlighted as perfect for business travel, providing an array of facilities and services that cater specifically to the needs of corporate guests. The business areas are described as adequate with well-equipped conference rooms and quiet spaces for meetings, ensuring an efficient work environment.
The hotel's conference and business center facilities are praised for being excellent and well-equipped, making it a great choice for hosting business events. Its location is another advantage, being ideally positioned near the train station, which adds convenience for those traveling by rail. This strategic location, along with its adherence to the high standards typical of the Mercure chain, makes it a reliable choice for both business and tourist purposes.
Business travelers will also find that the rooms are well-suited to their needs, providing a comfortable space to work and rest. Despite minor inconveniences such as parking challenges in the city center, the hotel's overall offering for business travelers is robust, ensuring a productive and hassle-free stay.
The Mercure Krakow Stare Miasto has received positive feedback regarding its accessibility for guests with disabilities. The hotel is conveniently located, offering wheelchair access and ensuring a comfortable stay for mobility-impaired visitors. Key features such as handy department bathrooms ensure personal comfort and safety, while accessible rooms and keycard entry systems facilitate ease of movement.
Guests appreciated the hotel's proximity to tourist areas and the city center, highlighting its short and manageable walk for wheelchair users. There are ramps and elevators available, enabling disabled guests to navigate the hotel's common areas easily. The hotel is also noted for being accessible by taxis and its location near the main railway station makes it convenient for travel.
However, a few areas of improvement were noted: the hotel does not feature braille or mobility aids and some reviewers mentioned the absence of certain ramps necessary for complete wheelchair access.
Overall, the Mercure Krakow Stare Miasto is recognized for its efforts to provide an accessible and convenient experience for all guests, particularly those with special needs.
Mercure Krakow Stare Miasto has garnered positive remarks for its pet-friendly atmosphere, making it a top choice for travelers with dogs. The staff's affection for pets is frequently highlighted, contributing to a welcoming environment for four-legged guests. The hotel's dog-friendly accommodations ensure a comfortable stay for pets, further emphasized by its designation as being open to dogs. Guests appreciate the hotel's overall friendliness towards pets, bolstered by wonderful staff dedicated to making the experience enjoyable for both pets and their owners.
Location Show Map
Location
The proximity to public transportation hubs also means guests can easily access further afield locations like Auschwitz and Wieliczka Salt Mine. This central hotel provides an excellent vantage point for visitors to discover Krakow, blending convenience with comfort. Its location near various restaurants, shops and amenities further enhances the guest experience, making it a prime choice for those seeking to immerse themselves in the vibrant atmosphere of Krakow. Overall, the Mercure Krakow Stare Miasto's perfect positioning offers a seamless and enjoyable stay for those visiting this historical city.
Breakfast
Dinner
The diversity in the menu, offering a selection of European cuisine alongside regional products and traditional Polish dishes, receives special mention. Many guests find the dinner and lunch offerings to be very good or even excellent with the room food being described as perfect. The breakfast service stands out as outstanding.
Some critiques include the limited and somewhat expensive menu, the slow and inflexible service and occasional underseasoning of meals. Despite these issues, the overall impression is that the restaurant provides good, well-prepared meals with a pleasant dining experience.
The bar, though sometimes seen as lacking traditional Polish drinks, is appreciated for its unique drinks and lovely setting. Despite some complaints about high prices, the dining experience at the Mercure Krakow Stare Miasto is largely positive with many guests leaving satisfied with both the food and the service.
Rooms
Quiet rooms are a regular feature, creating a peaceful environment despite the hotel's central location. Soundproofing is particularly effective, ensuring minimal noise disruption even in rooms facing busy streets or the tram tracks. The bathrooms also receive high praise for their modernity and spaciousness with some guests highlighting luxurious walk-in showers.
The rooms' cleanliness consistently stands out, described as spotless and well-maintained. Daily cleaning services are generally reliable, although there are occasional mentions of missed services. Spaciousness is adequate for couples and less so for families, but generally, rooms are deemed sufficient in size and functionality for short stays.
Overall, Mercure Krakow Stare Miasto's rooms provide a modern, comfortable and quiet retreat with all the necessary amenities, making it a favorable choice for travelers looking for a clean and cozy stay in Krakow.
Beds
The comfort of the beds makes rooms feel exceptionally cozy with guests mentioning the excellent quality and softness of the mattresses and beds. This consistent comfort in bedding adds significant value to the overall guest experience. Some reviews do note that a few beds might be too soft or uncomfortable for certain preferences, especially for children or those requiring firmer support. Despite this, the general consensus highlights the beds as a major comfort feature of the hotel.
Cleanliness
The rooms are described as clean, tidy and comfortable with daily housekeeping ensuring they remain in top condition. Many guests highlight the fresh and modern aesthetic of the hotel, which enhances the overall experience. Additionally, the emphasis on hygiene is apparent with rigorous cleaning standards and COVID-19 precautions such as requesting room cleaning and the use of masks and gloves by staff.
Overall, Mercure Krakow Stare Miasto excels in providing a clean and comfortable stay, making it a top choice for visitors who prioritize hygiene and modern amenities.
Staff
The professionalism of the staff is consistently lauded with mentions of their efficiency and willingness to accommodate special requests. Some reviews highlight individual staff members, such as Martin and Anton, for going above and beyond in their roles. The positive interactions with staff contribute significantly to the overall pleasant experience at the hotel with many guests appreciating the warm and welcoming atmosphere created by the team. Despite a few isolated comments on less favorable interactions, the general consensus is that the staff's courteous and helpful nature is a major asset to the hotel.
Wi-Fi
However, some guests have experienced issues, such as the WiFi being weak or inconsistent at times and occasional interruptions in service. Despite these few drawbacks, the majority of feedback indicates that WiFi connectivity at Mercure Krakow Stare Miasto is satisfactory and meets the needs of most travelers, especially considering the free, high-speed internet on offer.
Gym
Parking
However, an overwhelming number of reviews point out that the parking fees are considered quite high. At 120 PLN per day, the cost significantly exceeds that of public guarded parking options in the vicinity. Guests frequently note that parking isn't free and it’s indeed one of the more expensive aspects of staying at this hotel. Some even mention being unaware of the cost at the time of booking.
Despite the high price, the private underground garage is often praised for being a useful feature and some find that having an on-site parking lot is an advantage worth the expense. The underground parking is deemed awesome by some, showcasing a balance between service quality and cost. Overall, while the parking services are commended for their reliability and convenience, the high fees remain a significant concern for many guests.
EV charging stations
Family
The hotel's rooms are generally considered suitable for families with specific family rooms available to accommodate larger groups, though some guests noted that the space could be a bit cramped for a family of four. Despite that, the arrangements are described as comfortable and convenient for a family holiday.
The property is frequently praised for its child-friendly environment, making it a good choice for traveling with kids. Additionally, guests highlighted the hotel’s approach to making the stay enjoyable for all family members with children up to 16 years old staying free of charge. Many families have found the hotel to be a comfortable base for family trips, weddings and other group events.
There is an acknowledgment that many families stay at the hotel and would benefit from a dedicated play area for kids. Overall, Mercure Krakow Stare Miasto is recommended for families looking for a comfortable and enjoyable stay in Krakow.
4 Star
Business
The hotel's conference and business center facilities are praised for being excellent and well-equipped, making it a great choice for hosting business events. Its location is another advantage, being ideally positioned near the train station, which adds convenience for those traveling by rail. This strategic location, along with its adherence to the high standards typical of the Mercure chain, makes it a reliable choice for both business and tourist purposes.
Business travelers will also find that the rooms are well-suited to their needs, providing a comfortable space to work and rest. Despite minor inconveniences such as parking challenges in the city center, the hotel's overall offering for business travelers is robust, ensuring a productive and hassle-free stay.
Accessible
Guests appreciated the hotel's proximity to tourist areas and the city center, highlighting its short and manageable walk for wheelchair users. There are ramps and elevators available, enabling disabled guests to navigate the hotel's common areas easily. The hotel is also noted for being accessible by taxis and its location near the main railway station makes it convenient for travel.
However, a few areas of improvement were noted: the hotel does not feature braille or mobility aids and some reviewers mentioned the absence of certain ramps necessary for complete wheelchair access.
Overall, the Mercure Krakow Stare Miasto is recognized for its efforts to provide an accessible and convenient experience for all guests, particularly those with special needs.
Dog Friendly
No, Mercure Krakow Stare Miasto doesn't have any pool.
No, a spa isn't available at Mercure Krakow Stare Miasto.
Yes, Mercure Krakow Stare Miasto welcomes dogs.
Yes, parking facilities are available at Mercure Krakow Stare Miasto.
Yes, Mercure Krakow Stare Miasto has a gym.
Location Show Map
More Options
