Mercure Krakow Fabryczna City
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Summary of reviewsMercure Krakow Fabryczna City has garnered high praise for its blend of modern amenities and a prime location that offers both convenience and tranquility. Positioned slightly outside Krakow's bustling city center, the hotel is well-connected by tramlines and taxis, allowing easy access to attractions like the Old Town and the Schindler Factory Museum. The surrounding business district, including the stylish Fabryczna 13 complex, boasts a variety of dining and entertainment options which add to the hotel’s appeal.
One of the standout features of the hotel is its breakfast, widely regarded as exceptional. Guests rave about the extensive, varied and high-quality offerings that cater to diverse dietary needs. The on-site restaurant also receives accolades for its superb cuisine and beautiful decor. The variety of dining options within and around the hotel ensures a rich culinary experience. Although minor issues exist, such as the occasional crowding in the breakfast area, these do little to detract from the overwhelmingly positive feedback.
The rooms at Mercure Krakow Fabryczna City are noted for their spaciousness, cleanliness and modern decor. Guests appreciate the elegant and comfortable interiors that include large beds, walk-in showers and added amenities like kitchenettes and espresso machines in some rooms. Despite minor issues such as occasional non-functioning lamps, the overall impression is of luxury and comfort.
Cleanliness is a cornerstone of the hotel’s reputation with guests consistently commending the meticulous attention to detail in maintaining the rooms and common areas. This high standard extends to the bathrooms, spa and gym facilities, enhancing the overall guest experience.
The staff at the hotel are generally described as friendly, professional and helpful, contributing to a welcoming atmosphere. While there are occasional criticisms regarding responsiveness and professionalism, the majority of reviews speak to exceptional service and attentiveness, further enhancing the stay for guests.
Wi-Fi services receive varied feedback but are predominantly positive. Guests frequently note the reliable and robust internet connection, which is crucial for a seamless online experience. However, some issues with connectivity and stability are occasionally mentioned.
The hotel's fitness amenities, including a spacious and well-equipped gym and a large 25-meter swimming pool, are standout features that guests appreciate. Despite occasional crowding, the high standards and wide range of facilities make it a top-tier wellness destination.
The pool area itself is highly praised for its size, cleanliness and variety of facilities, including a jacuzzi and children's pool. Some guests noted issues with water temperature and crowding, but these do not overshadow the generally positive experiences.
Parking options are available on-site, which adds convenience, although there are frequent mentions of high costs and sometimes limited availability.
In summary, Mercure Krakow Fabryczna City excels in providing a modern, comfortable and well-connected base for exploring Krakow. With high praise for its breakfast, dining options, rooms, cleanliness and facilities, it stands out as an excellent choice for both luxury seekers and casual travelers. Guests can look forward to a pleasurable stay with efficient access to key attractions, well-maintained amenities and professional service.
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One of the standout features of the hotel is its breakfast, widely regarded as exceptional. Guests rave about the extensive, varied and high-quality offerings that cater to diverse dietary needs. The on-site restaurant also receives accolades for its superb cuisine and beautiful decor. The variety of dining options within and around the hotel ensures a rich culinary experience. Although minor issues exist, such as the occasional crowding in the breakfast area, these do little to detract from the overwhelmingly positive feedback.
The rooms at Mercure Krakow Fabryczna City are noted for their spaciousness, cleanliness and modern decor. Guests appreciate the elegant and comfortable interiors that include large beds, walk-in showers and added amenities like kitchenettes and espresso machines in some rooms. Despite minor issues such as occasional non-functioning lamps, the overall impression is of luxury and comfort.
Cleanliness is a cornerstone of the hotel’s reputation with guests consistently commending the meticulous attention to detail in maintaining the rooms and common areas. This high standard extends to the bathrooms, spa and gym facilities, enhancing the overall guest experience.
The staff at the hotel are generally described as friendly, professional and helpful, contributing to a welcoming atmosphere. While there are occasional criticisms regarding responsiveness and professionalism, the majority of reviews speak to exceptional service and attentiveness, further enhancing the stay for guests.
Wi-Fi services receive varied feedback but are predominantly positive. Guests frequently note the reliable and robust internet connection, which is crucial for a seamless online experience. However, some issues with connectivity and stability are occasionally mentioned.
The hotel's fitness amenities, including a spacious and well-equipped gym and a large 25-meter swimming pool, are standout features that guests appreciate. Despite occasional crowding, the high standards and wide range of facilities make it a top-tier wellness destination.
The pool area itself is highly praised for its size, cleanliness and variety of facilities, including a jacuzzi and children's pool. Some guests noted issues with water temperature and crowding, but these do not overshadow the generally positive experiences.
Parking options are available on-site, which adds convenience, although there are frequent mentions of high costs and sometimes limited availability.
In summary, Mercure Krakow Fabryczna City excels in providing a modern, comfortable and well-connected base for exploring Krakow. With high praise for its breakfast, dining options, rooms, cleanliness and facilities, it stands out as an excellent choice for both luxury seekers and casual travelers. Guests can look forward to a pleasurable stay with efficient access to key attractions, well-maintained amenities and professional service.
Hotel Taking Steps Towards Sustainability
Awarded the Green Key Certificate, this hotel is committed to eco-responsibility and sustainable development. It utilizes clean energy sources, saves water with greywater systems, and has eliminated single-use plastics.
Hotel with Parking
This hotel features underground parking with approximately 160 spaces, available 24/7. Outdoor parking with around 120 spaces is also offered, with some free periods.
Hotel with Gym
This hotel provides a fitness center.
Hotel with Indoor Pool
Mercure Krakow Fabryczna City is highlighted for its clean and spacious indoor pool area. The facilities also include a sauna zone, contributing to a well-rounded leisure experience for guests.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
Mercure Krakow Fabryczna City has received positive feedback for its convenient location, offering easy access to various parts of Krakow. Positioned slightly outside the bustling city center, the hotel is well-connected by public transport, including tramlines 1 and 14, making attractions like the Old Town readily accessible. This placement affords guests a peaceful environment while remaining close to the heart of the city and taxis to the center are reasonably priced.
The hotel is situated in a vibrant business district filled with a variety of restaurants, cafes and entertainment options, namely within the stylish and modern Fabryczna 13 complex. This revitalized factory area offers a unique charm and a plethora of dining and leisure activities, including a food court and shops.
For those attending events, the hotel provides convenient proximity to the Tauron Arena, making it a great option for concert-goers or event attendees. Additionally, the hotel's infrastructure supports a comfortable stay with good internet, spacious and clean rooms and access to excellent facilities such as a swimming pool, spa and gym.
Despite being a bit removed from the main tourist attractions, the efficient and frequent tram services ensure that guests can reach the city center and historical sites like the Schindler Factory Museum with ease. The neighborhood, though under some construction, offers tranquility and a welcoming atmosphere, ideal for those seeking both relaxation and proximity to urban amenities.
Overall, while the hotel is not centrally located, it compensates with a quiet setting, modern conveniences and excellent connectivity to Krakow's key sites, making it a practical and enjoyable base for a visit to the city.
Mercure Krakow Fabryczna City receives high praise for its breakfast offerings from guests, highlighting the extensive and varied selection. Many reviews mention the delicious and high-quality breakfasts with options ranging from local flavors to a wide variety of fruits, catering to all diets including vegetarian choices. The breakfast is frequently described as exceptional, fabulous and top-notch with several guests claiming it to be the best they have ever had in hotels. Guests appreciate the fresh and diverse selection, making it a highlight of their stay. The breakfast buffet includes everything from tasty bacon to sweet treats and egg dishes made to order.
Despite the overwhelmingly positive feedback, a few reviews note areas needing improvement, such as the availability of coffee mugs and occasional crowding in the breakfast area. There's a mention of powdered scrambled eggs and some reviews describe the juice quality as weak. However, these minor issues do not overshadow the overall positive experience.
In summary, the breakfast at Mercure Krakow Fabryczna City is widely regarded as a standout feature of the hotel, offering an extensive, varied and delicious selection that satisfies a broad range of tastes.
Mercure Krakow Fabryczna City stands out as a culinary haven, offering an outstanding dining experience that has not gone unnoticed by guests. The hotel's on-site restaurant receives high praise for its delicious dishes and beautiful decor with several diners highlighting the excellence of their steak orders and the superb cuisine that's served. The variety of dining options within the complex is noteworthy, complimented by a multitude of nearby restaurants that cater to diverse palates, including offerings of Italian, Asian and European cuisine.
Guests are particularly taken by the fantastic restaurant selection within the "Fabryczna 13" complex, where the blend of industrial architecture with modern design creates a unique dining atmosphere. The Italian restaurant, Pino, is singled out for its exceptional pizza and pasta, while the Destilo Restaurant is celebrated for its incredibly delicious food. The availability of various restaurants and bars within the hotel grounds and nearby adds to the overall convenience and enjoyment of the stay, ensuring that whether guests seek a casual café or a more sophisticated dining experience, they are well catered for.
While the vast majority of feedback emphasizes the quality and diversity of the dining options, one minor downside was noted when dishes ordered to the room arrived cold. However, this seems to be an exception rather than the rule.
Complementing the culinary delights are the other hotel amenities, which include a brilliant swimming pool, top-notch facilities and proximity to shops, making Mercure Krakow Fabryczna City an all-encompassing destination for both dining and relaxation.
The rooms at Mercure Krakow Fabryczna City are consistently praised for their spaciousness, cleanliness and modern decor. Guests appreciate the elegant, stylish and comfortable interiors, noting that the rooms are well-equipped with everything necessary for a pleasant stay. The large beds, walk-in showers and beautiful furnishings contribute to a luxurious experience. Many reviews highlight the sleek, modern design and the high standards of cleanliness maintained throughout the hotel. The hotel also includes modern amenities such as a kitchenette and espresso machine in some rooms, as well as well-designed bathroom facilities.
Despite a few minor issues such as the occasional non-functioning lamp or challenges with room temperature control, the overall impression is overwhelmingly positive. Guests enjoy the cozy and quiet rooms that offer plenty of space, making the hotel a comfortable retreat. The hotel's on-site facilities, such as the large swimming pool, jacuzzi and modern spa, enhance the overall experience, further establishing Mercure Krakow Fabryczna City as an excellent choice for both luxury lovers and casual travelers. The modern, versatile design and attention to detail make this hotel a standout option in Krakow.
The beds at Mercure Krakow Fabryczna City have garnered favorable reviews with many guests praising their comfort. The general consensus is that the beds, along with the mattresses, are exceptionally comfortable, providing a great night's sleep. Phrases such as comfortable beds, very comfortable bed and super comfortable beds frequently appear, suggesting a high level of satisfaction. Some positive mentions highlight the softness and large size of the beds, contributing to overall guest comfort.
However, there were occasional remarks about hard pillows and a few reports of mattresses being too firm for certain preferences. Despite these isolated observations, the majority of feedback indicates that the beds contribute significantly to a pleasurable stay. Additionally, the bedding is often cited as cozy and well-scented, further enhancing the sleeping experience. Overall, the comfort level provided by the beds at Mercure Krakow Fabryczna City stands out as a key highlight in guest reviews.
Mercure Krakow Fabryczna City consistently receives high marks for its cleanliness. Guests frequently highlight the spotless and tidy condition of the rooms and overall hotel facilities. The hotel maintains a very high standard of cleanliness with careful attention to detail, ensuring that everything is meticulously organized and well-maintained. The rooms are described as clean, modern and elegantly decorated, contributing to a comfortable and pleasant stay.
The bathrooms and other facilities, including the spa and gym, also reflect this high level of cleanliness. Guests appreciate the fresh, clean atmosphere throughout their stay and note that housekeeping services are efficient and thorough. Whether it’s the clean, modern architecture or the consistently tidy common areas, the hotel's commitment to cleanliness is evident and enhances the overall guest experience.
The staff at Mercure Krakow Fabryczna City generally leave a positive impression on guests. Reviews frequently highlight the friendly, welcoming and helpful demeanor of both the reception and restaurant staff. Many guests describe the service as top-notch, courteous, attentive and professional with specific mentions of employees like Mrs. Aleksandra for their outstanding assistance. The pool attendants and the bar staff have also been appreciated for their great service.
Reports of everyone's willingness to help with any issue and providing useful directions further underscore their dedication. Guests note the staff's fantastic and warm attitude, which contributes to a pleasant overall experience. Special praises go to the staff’s efforts to address issues promptly and their professional conduct.
However, there are a few criticisms regarding some staff members' professionalism and responsiveness. Instances of communication issues and unhelpful behavior were noted with some guests encountering rude or exhausted staff. These less favorable incidents notwithstanding, the predominant sentiment remains overwhelmingly positive with many guests commending staff friendliness and superb service.
The Mercure Krakow Fabryczna City has earned varied feedback regarding its Wi-Fi services with a majority of positive remarks highlighting the reliability and quality of the internet connection. Guests frequently noted the strong, stable and high-performance Wi-Fi available throughout the hotel, making it a good option for those needing consistent internet access. The Wi-Fi is often described as quick, accessible and offering good download and upload speeds, enhancing the overall experience of staying connected.
Several reviews emphasize the presence of good Wi-Fi in the rooms and other areas like the lobby, assuring guests that they can stay online without major interruptions. The free Wi-Fi access adds an extra layer of convenience, contributing positively to guest satisfaction. Aside from the internet, the hotel's hospitality also garners praise, creating a warm and welcoming environment.
However, there are occasional mentions of connectivity issues such as unstable and slow Wi-Fi, frequent disconnections and the need to frequently re-enter login details. These issues were not universal but noted by a few guests. A noteworthy point for improvement is ensuring Wi-Fi availability in all rooms and recreational areas like the gym and addressing spotty connections to avoid interruptions.
Overall, while the Mercure Krakow Fabryczna City generally provides a good internet experience, there are areas that could benefit from enhancements to ensure that all guests have a seamless online experience throughout their stay.
At Mercure Krakow Fabryczna City, the fitness amenities truly stand out. Guests regularly mention the hotel’s extensive and modern gym, which is not only spacious but also well-equipped. The fitness center is noted for its high-quality equipment and professional standards, making it a remarkable facility among hotel gyms.
The gym, which also accommodates outside customers, offers a wide range of activities and has plenty of machines and options to cater to different workout needs. The long opening hours add to the convenience, ensuring that guests can fit in a workout at almost any time of day.
Additionally, visitors appreciate the integration of a large 25m swimming pool within the fitness area, contributing to a comprehensive wellness experience. The facility also features amenities like a Jacuzzi, enhancing the overall appeal for wellness enthusiasts.
Despite occasional remarks about crowding, the gym consistently receives high praise for its modernity and superb equipment. The consensus among guests is clear: Mercure Krakow Fabryczna City provides a top-tier fitness experience that complements their stay perfectly.
The pool at Mercure Krakow Fabryczna City has received generally positive reviews from guests, highlighting several key attributes. It is described as fantastic, excellent and great with a spacious and well-maintained environment. Many appreciated the large size of the main pool, which is 25 meters long and provides ample space for swimming. The pool area offers multiple facilities including a children’s pool, paddling pool, jacuzzi, sauna and gym, making it suitable for both adults and children.
The cleanliness and maintenance of the pools are consistently praised, contributing to a pleasant and enjoyable swimming experience. Guests note the availability of poolside dining and the late operating hours as added conveniences. Additionally, the luxurious indoor pool and well-thought-out pool design impressed visitors with many mentioning the high level of standards and the tranquil surroundings.
However, there are some criticisms regarding the water temperature with several guests finding it too cold. Crowding during peak times and the presence of swimming lessons affecting pool access also detracted from the experience for some. Overall, despite a few drawbacks, the pool area at Mercure Krakow Fabryczna City stands out as a significant and well-received feature of the hotel.
Mercure Krakow Fabryczna City offers a variety of parking options for its guests, including surface and underground spaces. Many reviews highlight the availability of plenty of free parking spaces and the convenience of on-site parking. However, there are frequent mentions of limited parking, which can sometimes make finding a spot challenging. The parking facilities are generally clean and well-maintained with the added benefit of being near the hotel.
Despite the positives, several guests have noted that parking can be expensive with daily rates often at 70 PLN or higher. This has led to some dissatisfaction, especially since the switch from free to paid parking hasn't been smoothly communicated. Some reviewers found parking fees surprising and felt that the cost was high compared to other options available in the area. Alternatives include public paid parking spaces around the hotel, which are also inconvenienced by the cost.
Overall, while the variety of parking choices and their proximity to the hotel are appreciated, the costs associated with parking at Mercure Krakow Fabryczna City remain a point of contention for many guests.
Mercure Krakow Fabryczna City is a go-to destination for families seeking a kid-friendly stay in Krakow. The hotel boasts a cozy and intimate atmosphere that makes family visits convenient and enjoyable. Families are warmly welcomed with spacious family rooms and child-friendly accommodations that ensure comfort for all ages.
The hotel features fantastic amenities specifically tailored to children, including a separate paddling pool and a generally well-received swimming area that delights both kids and teenagers. Despite occasional pool restrictions for swimming lessons and a few cleanliness critiques, the swimming facilities remain a highlight for many families. Some expressed the desire for additional play areas or child-specific zones, but the existing amenities like travel cots and connected rooms for larger families are well-appreciated.
Parents find it reassuring that the hotel is safe for children and offers a range of family-centric activities. The diverse and hearty breakfast options add to the great family experience. The convenience extends beyond the rooms with several family-friendly restaurants nearby making dining out with kids hassle-free.
Overall, for families looking for a comfortable, welcoming and activity-filled stay in Krakow, Mercure Krakow Fabryczna City comes highly recommended. The positive experiences shared by previous guests underscore its suitability for a pleasant family vacation.
Mercure Krakow Fabryczna City, a new four-star hotel, exudes class and luxury with its stylish, loft-style architecture and excellent amenities. The hotel boasts a luxurious indoor pool, a superb gym and spacious rooms of high standard, offering great value for money. Its modern design, pleasant surroundings and high-end facilities contribute to an overall great standard that aligns with its four-star rating.
The quality of the breakfast generally meets four-star expectations, even though there were occasional mentions of it not being up to standard on some days. The on-site restaurants are numerous and deliver excellent quality, although some guests found the prices a bit steep for a four-star hotel. Cleanliness is consistently praised, aligning with the hotel’s overall high standards.
Access to all amenities within the complex, including a convenient car park, adds to the hotel's appeal. Despite minor criticisms regarding certain aspects not meeting the four-star benchmark, guests typically find that the hotel's offerings and level of service are in keeping with its four-star rating with some even suggesting it could aspire to five stars. As part of the well-trusted Mercure chain, the hotel guarantees a reliable standard of quality.
Set within Krakow's bustling business district, Mercure Krakow Fabryczna City is perfectly positioned for business travelers. The hotel caters impeccably to professionals, boasting a plethora of business-centric amenities and facilities. Rooms are spacious and designed with business in mind, providing ample workspace and comfort.
The hotel features a well-equipped business center and multiple large conference rooms suitable for meetings, conferences and events. The professional staff further enhances the experience with their attentive service. Nearby business parks and excellent connectivity via local tram stops make commuting stress-free.
Business travelers will appreciate the available business packages, large meeting areas and a variety of on-site services designed to support work needs. Additional offerings include modern amenities and a spa area, providing the perfect balance between work and relaxation. Despite some minor issues related to parking, the overall facilities and services make the Mercure Krakow Fabryczna City a solid choice for those traveling for business.
Mercure Krakow Fabryczna City boasts an array of top-notch amenities with its indoor pool area receiving high praise from guests. Reviewers consistently highlight the pool's cleanliness and spaciousness, often describing it as large and well-maintained. The temperature of the pools is generally warm, contributing to a comfortable swimming experience. The indoor pool facilities include a fitness space and sauna zone, enhancing the overall relaxation experience.
Guests appreciate the heated water and the effective temperature control of the pool. There’s a reservation system in place for the indoor pool, ensuring that it remains clean and not overly crowded. Some reviews note that the indoor pool is a shared space with other amenities, which might appeal to those looking for a comprehensive wellness area within the hotel.
Overall, the indoor pool at Mercure Krakow Fabryczna City is considered a significant asset with visitors enjoying the ample space and cleanliness of the facilities. The addition of nearby restaurants and various indoor activities further enriches the guest experience at this modern hotel.
Mercure Krakow Fabryczna City has garnered high praise from guests for being an exceptional choice for honeymooners. The hotel is frequently highlighted as ideal for a romantic honeymoon, offering a desired honeymoon suite that many found to be a perfect fit for their post-wedding celebrations. The ambience of the hotel strikes a balance between luxury and coziness, creating a precisely relaxing, romantic environment.
Guests have noted the romantic and clean quality of the hotel with many pointing out that it is a peaceful and quiet place, perfect for couples seeking to get away from the hustle and bustle. The honeymoon packages available are particularly appreciated, making the experience even more special. The hotel's new and serene setting further contributes to its romantic appeal, making it a highly recommended destination for both honeymooners and families alike.
Overall, Mercure Krakow Fabryczna City stands out as a honeymoon-friendly hotel that successfully delivers on the promise of a romantic, relaxing and luxurious stay.
'Mercure Krakow Fabryczna City' stands out as a beacon of luxury in the heart of Krakow. The hotel exudes modernity with elegant, tastefully decorated interiors and an upscale feel that ensures a premium experience for every guest. The newness of the hotel complements its high standards, reflecting a meticulous attention to detail and comfort.
Guests rave about the spacious rooms, which are designed to provide the utmost relaxation with luxury and opulence evident in every corner. The luxurious indoor pool adds to the sense of indulgence, making it easy to unwind in a serene environment. High-end facilities and luxury amenities further enhance the overall experience, ensuring that all needs are met with precision and style.
Dining at the hotel is a high-level gastronomic experience, maintaining the Mercure quality guarantee. The stylish decor and modern design create a classy atmosphere that speaks volumes about the hotel's commitment to providing a luxurious stay.
Free parking is an added convenience, allowing guests to explore the city without any hassle. With its blend of modernity, luxury and high-end service, 'Mercure Krakow Fabryczna City' is a luxurious retreat that promises an exclusive and comfortable stay.
Mercure Krakow Fabryczna City exudes a cozy and romantic atmosphere, making it an ideal destination for couples seeking a charming getaway. The hotel features romantic rooms with elegant and modern decor, enhancing the intimate ambiance. Guests frequently highlighted the comfortable and romantic quality of the accommodations, perfect for a romantic weekend or a couples' retreat.
The setting is both quiet and peaceful, offering a serene escape despite the nearby construction sites. The hotel's romantic venues and settings, enhanced by appropriate candle lighting, add to the enchanting experience. Couples can enjoy relaxing swims and drinks after a busy day, further contributing to the romantic charm.
The hotel's location is convenient and the very friendly staff ensures a pleasant stay. With services and accommodations at the highest level, coupled with very affordable prices, Mercure Krakow Fabryczna City is a top choice for a romantic and memorable stay. Guests are eager to return with their partners, underscoring the hotel's appeal as a couples-friendly destination.
Mercure Krakow Fabryczna City stands out as a welcoming destination for guests traveling with pets, offering a pet-friendly environment that features dedicated amenities such as special beds for cats and dogs in the rooms. Visitors have praised the hotel's comfy rooms and friendly ambiance, enhanced by the staff's courteous and soft-toned interactions.
This dog-friendly hotel ensures that pets are treated kindly and are accepted alongside their human companions. Special dog-friendly zones within the hotel underscore the establishment’s commitment to accommodating pets. However, some guests have noted deficiencies regarding specific dog amenities, which are not readily provided despite additional fees.
While the accommodations are well-suited for pets, there have been mixed opinions on how thoroughly the facilities consider the needs of families who travel with their furry friends. A handful of guests has reported issues like unclear extra charges for pets and instances where provisions for dogs were lacking.
Overall, Mercure Krakow Fabryczna City is praised for its pet-friendly policies and the ability to bring pets along during stays, making it a notable option for travelers who wish to enjoy Krakow with their animals.
Location Show Map
Location
The hotel is situated in a vibrant business district filled with a variety of restaurants, cafes and entertainment options, namely within the stylish and modern Fabryczna 13 complex. This revitalized factory area offers a unique charm and a plethora of dining and leisure activities, including a food court and shops.
For those attending events, the hotel provides convenient proximity to the Tauron Arena, making it a great option for concert-goers or event attendees. Additionally, the hotel's infrastructure supports a comfortable stay with good internet, spacious and clean rooms and access to excellent facilities such as a swimming pool, spa and gym.
Despite being a bit removed from the main tourist attractions, the efficient and frequent tram services ensure that guests can reach the city center and historical sites like the Schindler Factory Museum with ease. The neighborhood, though under some construction, offers tranquility and a welcoming atmosphere, ideal for those seeking both relaxation and proximity to urban amenities.
Overall, while the hotel is not centrally located, it compensates with a quiet setting, modern conveniences and excellent connectivity to Krakow's key sites, making it a practical and enjoyable base for a visit to the city.
Breakfast
Despite the overwhelmingly positive feedback, a few reviews note areas needing improvement, such as the availability of coffee mugs and occasional crowding in the breakfast area. There's a mention of powdered scrambled eggs and some reviews describe the juice quality as weak. However, these minor issues do not overshadow the overall positive experience.
In summary, the breakfast at Mercure Krakow Fabryczna City is widely regarded as a standout feature of the hotel, offering an extensive, varied and delicious selection that satisfies a broad range of tastes.
Dinner
Guests are particularly taken by the fantastic restaurant selection within the "Fabryczna 13" complex, where the blend of industrial architecture with modern design creates a unique dining atmosphere. The Italian restaurant, Pino, is singled out for its exceptional pizza and pasta, while the Destilo Restaurant is celebrated for its incredibly delicious food. The availability of various restaurants and bars within the hotel grounds and nearby adds to the overall convenience and enjoyment of the stay, ensuring that whether guests seek a casual café or a more sophisticated dining experience, they are well catered for.
While the vast majority of feedback emphasizes the quality and diversity of the dining options, one minor downside was noted when dishes ordered to the room arrived cold. However, this seems to be an exception rather than the rule.
Complementing the culinary delights are the other hotel amenities, which include a brilliant swimming pool, top-notch facilities and proximity to shops, making Mercure Krakow Fabryczna City an all-encompassing destination for both dining and relaxation.
Rooms
Despite a few minor issues such as the occasional non-functioning lamp or challenges with room temperature control, the overall impression is overwhelmingly positive. Guests enjoy the cozy and quiet rooms that offer plenty of space, making the hotel a comfortable retreat. The hotel's on-site facilities, such as the large swimming pool, jacuzzi and modern spa, enhance the overall experience, further establishing Mercure Krakow Fabryczna City as an excellent choice for both luxury lovers and casual travelers. The modern, versatile design and attention to detail make this hotel a standout option in Krakow.
Beds
However, there were occasional remarks about hard pillows and a few reports of mattresses being too firm for certain preferences. Despite these isolated observations, the majority of feedback indicates that the beds contribute significantly to a pleasurable stay. Additionally, the bedding is often cited as cozy and well-scented, further enhancing the sleeping experience. Overall, the comfort level provided by the beds at Mercure Krakow Fabryczna City stands out as a key highlight in guest reviews.
Cleanliness
The bathrooms and other facilities, including the spa and gym, also reflect this high level of cleanliness. Guests appreciate the fresh, clean atmosphere throughout their stay and note that housekeeping services are efficient and thorough. Whether it’s the clean, modern architecture or the consistently tidy common areas, the hotel's commitment to cleanliness is evident and enhances the overall guest experience.
Staff
Reports of everyone's willingness to help with any issue and providing useful directions further underscore their dedication. Guests note the staff's fantastic and warm attitude, which contributes to a pleasant overall experience. Special praises go to the staff’s efforts to address issues promptly and their professional conduct.
However, there are a few criticisms regarding some staff members' professionalism and responsiveness. Instances of communication issues and unhelpful behavior were noted with some guests encountering rude or exhausted staff. These less favorable incidents notwithstanding, the predominant sentiment remains overwhelmingly positive with many guests commending staff friendliness and superb service.
Wi-Fi
Several reviews emphasize the presence of good Wi-Fi in the rooms and other areas like the lobby, assuring guests that they can stay online without major interruptions. The free Wi-Fi access adds an extra layer of convenience, contributing positively to guest satisfaction. Aside from the internet, the hotel's hospitality also garners praise, creating a warm and welcoming environment.
However, there are occasional mentions of connectivity issues such as unstable and slow Wi-Fi, frequent disconnections and the need to frequently re-enter login details. These issues were not universal but noted by a few guests. A noteworthy point for improvement is ensuring Wi-Fi availability in all rooms and recreational areas like the gym and addressing spotty connections to avoid interruptions.
Overall, while the Mercure Krakow Fabryczna City generally provides a good internet experience, there are areas that could benefit from enhancements to ensure that all guests have a seamless online experience throughout their stay.
Gym
The gym, which also accommodates outside customers, offers a wide range of activities and has plenty of machines and options to cater to different workout needs. The long opening hours add to the convenience, ensuring that guests can fit in a workout at almost any time of day.
Additionally, visitors appreciate the integration of a large 25m swimming pool within the fitness area, contributing to a comprehensive wellness experience. The facility also features amenities like a Jacuzzi, enhancing the overall appeal for wellness enthusiasts.
Despite occasional remarks about crowding, the gym consistently receives high praise for its modernity and superb equipment. The consensus among guests is clear: Mercure Krakow Fabryczna City provides a top-tier fitness experience that complements their stay perfectly.
Pool
The cleanliness and maintenance of the pools are consistently praised, contributing to a pleasant and enjoyable swimming experience. Guests note the availability of poolside dining and the late operating hours as added conveniences. Additionally, the luxurious indoor pool and well-thought-out pool design impressed visitors with many mentioning the high level of standards and the tranquil surroundings.
However, there are some criticisms regarding the water temperature with several guests finding it too cold. Crowding during peak times and the presence of swimming lessons affecting pool access also detracted from the experience for some. Overall, despite a few drawbacks, the pool area at Mercure Krakow Fabryczna City stands out as a significant and well-received feature of the hotel.
Parking
Despite the positives, several guests have noted that parking can be expensive with daily rates often at 70 PLN or higher. This has led to some dissatisfaction, especially since the switch from free to paid parking hasn't been smoothly communicated. Some reviewers found parking fees surprising and felt that the cost was high compared to other options available in the area. Alternatives include public paid parking spaces around the hotel, which are also inconvenienced by the cost.
Overall, while the variety of parking choices and their proximity to the hotel are appreciated, the costs associated with parking at Mercure Krakow Fabryczna City remain a point of contention for many guests.
Family
The hotel features fantastic amenities specifically tailored to children, including a separate paddling pool and a generally well-received swimming area that delights both kids and teenagers. Despite occasional pool restrictions for swimming lessons and a few cleanliness critiques, the swimming facilities remain a highlight for many families. Some expressed the desire for additional play areas or child-specific zones, but the existing amenities like travel cots and connected rooms for larger families are well-appreciated.
Parents find it reassuring that the hotel is safe for children and offers a range of family-centric activities. The diverse and hearty breakfast options add to the great family experience. The convenience extends beyond the rooms with several family-friendly restaurants nearby making dining out with kids hassle-free.
Overall, for families looking for a comfortable, welcoming and activity-filled stay in Krakow, Mercure Krakow Fabryczna City comes highly recommended. The positive experiences shared by previous guests underscore its suitability for a pleasant family vacation.
4 Star
The quality of the breakfast generally meets four-star expectations, even though there were occasional mentions of it not being up to standard on some days. The on-site restaurants are numerous and deliver excellent quality, although some guests found the prices a bit steep for a four-star hotel. Cleanliness is consistently praised, aligning with the hotel’s overall high standards.
Access to all amenities within the complex, including a convenient car park, adds to the hotel's appeal. Despite minor criticisms regarding certain aspects not meeting the four-star benchmark, guests typically find that the hotel's offerings and level of service are in keeping with its four-star rating with some even suggesting it could aspire to five stars. As part of the well-trusted Mercure chain, the hotel guarantees a reliable standard of quality.
Business
The hotel features a well-equipped business center and multiple large conference rooms suitable for meetings, conferences and events. The professional staff further enhances the experience with their attentive service. Nearby business parks and excellent connectivity via local tram stops make commuting stress-free.
Business travelers will appreciate the available business packages, large meeting areas and a variety of on-site services designed to support work needs. Additional offerings include modern amenities and a spa area, providing the perfect balance between work and relaxation. Despite some minor issues related to parking, the overall facilities and services make the Mercure Krakow Fabryczna City a solid choice for those traveling for business.
Indoor Pool
Guests appreciate the heated water and the effective temperature control of the pool. There’s a reservation system in place for the indoor pool, ensuring that it remains clean and not overly crowded. Some reviews note that the indoor pool is a shared space with other amenities, which might appeal to those looking for a comprehensive wellness area within the hotel.
Overall, the indoor pool at Mercure Krakow Fabryczna City is considered a significant asset with visitors enjoying the ample space and cleanliness of the facilities. The addition of nearby restaurants and various indoor activities further enriches the guest experience at this modern hotel.
Honeymoon
Guests have noted the romantic and clean quality of the hotel with many pointing out that it is a peaceful and quiet place, perfect for couples seeking to get away from the hustle and bustle. The honeymoon packages available are particularly appreciated, making the experience even more special. The hotel's new and serene setting further contributes to its romantic appeal, making it a highly recommended destination for both honeymooners and families alike.
Overall, Mercure Krakow Fabryczna City stands out as a honeymoon-friendly hotel that successfully delivers on the promise of a romantic, relaxing and luxurious stay.
Luxury
Guests rave about the spacious rooms, which are designed to provide the utmost relaxation with luxury and opulence evident in every corner. The luxurious indoor pool adds to the sense of indulgence, making it easy to unwind in a serene environment. High-end facilities and luxury amenities further enhance the overall experience, ensuring that all needs are met with precision and style.
Dining at the hotel is a high-level gastronomic experience, maintaining the Mercure quality guarantee. The stylish decor and modern design create a classy atmosphere that speaks volumes about the hotel's commitment to providing a luxurious stay.
Free parking is an added convenience, allowing guests to explore the city without any hassle. With its blend of modernity, luxury and high-end service, 'Mercure Krakow Fabryczna City' is a luxurious retreat that promises an exclusive and comfortable stay.
Romantic
The setting is both quiet and peaceful, offering a serene escape despite the nearby construction sites. The hotel's romantic venues and settings, enhanced by appropriate candle lighting, add to the enchanting experience. Couples can enjoy relaxing swims and drinks after a busy day, further contributing to the romantic charm.
The hotel's location is convenient and the very friendly staff ensures a pleasant stay. With services and accommodations at the highest level, coupled with very affordable prices, Mercure Krakow Fabryczna City is a top choice for a romantic and memorable stay. Guests are eager to return with their partners, underscoring the hotel's appeal as a couples-friendly destination.
Dog Friendly
This dog-friendly hotel ensures that pets are treated kindly and are accepted alongside their human companions. Special dog-friendly zones within the hotel underscore the establishment’s commitment to accommodating pets. However, some guests have noted deficiencies regarding specific dog amenities, which are not readily provided despite additional fees.
While the accommodations are well-suited for pets, there have been mixed opinions on how thoroughly the facilities consider the needs of families who travel with their furry friends. A handful of guests has reported issues like unclear extra charges for pets and instances where provisions for dogs were lacking.
Overall, Mercure Krakow Fabryczna City is praised for its pet-friendly policies and the ability to bring pets along during stays, making it a notable option for travelers who wish to enjoy Krakow with their animals.
Yes, Mercure Krakow Fabryczna City has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Mercure Krakow Fabryczna City.
Yes, Mercure Krakow Fabryczna City welcomes dogs.
Yes, parking facilities are available at Mercure Krakow Fabryczna City.
Yes, Mercure Krakow Fabryczna City has a gym.
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