Hotel Swing
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Summary of reviewsHotel Swing in Krakow receives high praise for its strategic location, appealing to both leisure and business travelers. Guests appreciate its proximity to various attractions such as a cinema, shopping center, water park and the city center with easy access provided by nearby public transport. This convenience extends to business travelers due to its closeness to offices and conference venues. Additionally, its setting in a quieter residential area ensures a peaceful stay while still being near essential amenities.
The breakfast offerings at Hotel Swing are highly acclaimed with guests delighting in the variety and tastiness of the dishes, including unique offerings like kimchi. The breakfast buffet is particularly praised for its wide selection and quality, providing a fantastic start to the day. Dinner at the hotel's restaurant also receives positive feedback for its delicious, well-seasoned dishes and high-quality service, despite occasional mentions of limited variety and higher prices.
The rooms at Hotel Swing are described as spacious, comfortable and clean with many guests appreciating the elegant decor, comfortable beds and family-friendly environment. While there are minor criticisms regarding weak internet connections and small maintenance issues, the overall sentiment towards the rooms is very positive.
Cleanliness is a standout feature of Hotel Swing with guests frequently noting the well-maintained and tidy environment of both the rooms and common areas. The staff also receive high marks for their friendliness, professionalism and helpfulness, contributing to a welcoming and comfortable atmosphere for guests.
The hotel's spa facilities, though compact, are well-received and praised for being clean, cozy and relaxing. Parking facilities receive mixed reviews; free and spacious parking is appreciated, but some guests find the fees expensive.
Hotel Swing proves to be a family-friendly destination with amenities such as a play area for children and proximity to an Aqua park. Overall, the comfortable beds contribute significantly to guests' positive experiences, ensuring restful nights.
While some guests feel that the hotel falls short of its four-star rating, citing areas for improvement such as breakfast diversity and certain amenities, the overall consensus is that Hotel Swing provides a versatile and convenient stay in Krakow, particularly praised for its location, cleanliness, friendly staff and comfortable accommodations.
Categories
The breakfast offerings at Hotel Swing are highly acclaimed with guests delighting in the variety and tastiness of the dishes, including unique offerings like kimchi. The breakfast buffet is particularly praised for its wide selection and quality, providing a fantastic start to the day. Dinner at the hotel's restaurant also receives positive feedback for its delicious, well-seasoned dishes and high-quality service, despite occasional mentions of limited variety and higher prices.
The rooms at Hotel Swing are described as spacious, comfortable and clean with many guests appreciating the elegant decor, comfortable beds and family-friendly environment. While there are minor criticisms regarding weak internet connections and small maintenance issues, the overall sentiment towards the rooms is very positive.
Cleanliness is a standout feature of Hotel Swing with guests frequently noting the well-maintained and tidy environment of both the rooms and common areas. The staff also receive high marks for their friendliness, professionalism and helpfulness, contributing to a welcoming and comfortable atmosphere for guests.
The hotel's spa facilities, though compact, are well-received and praised for being clean, cozy and relaxing. Parking facilities receive mixed reviews; free and spacious parking is appreciated, but some guests find the fees expensive.
Hotel Swing proves to be a family-friendly destination with amenities such as a play area for children and proximity to an Aqua park. Overall, the comfortable beds contribute significantly to guests' positive experiences, ensuring restful nights.
While some guests feel that the hotel falls short of its four-star rating, citing areas for improvement such as breakfast diversity and certain amenities, the overall consensus is that Hotel Swing provides a versatile and convenient stay in Krakow, particularly praised for its location, cleanliness, friendly staff and comfortable accommodations.
Family Friendly Hotel
Hotel Swing features a sandy beach, a water playground with water attractions and a paddling pool, dry play areas, and a kids' menu in the Beach Bar. It provides a playroom and a special zone for children in the Aqua Park.
Accessible Hotel
This hotel is entirely wheelchair accessible and provides accessible elevators. It features walk-in showers in some rooms, wheelchair-accessible parking, and a wheelchair-accessible path of travel.
Hotel with Spa
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
4-Star Hotel
Guest Reviews
Hotel Swing boasts an enviable location that guests frequently appreciate. It is situated near a plethora of attractions, including a cinema, a large shopping center and a water park, making it an excellent base for both entertainment and shopping. The hotel's proximity to public transport, including a nearby bus stop, provides easy access to the city center and other key areas, reducing travel hassle for visitors.
Guests also noted the convenience for business travelers with the hotel being close to various offices and conference venues. The location is particularly praised for its accessibility from the train station and its well-connected main road, making it straightforward to reach Krakow’s Old Town and other major landmarks.
Moreover, the hotel’s setting in a quieter, more residential area of Krakow ensures tranquility, while still being close to essential amenities like supermarkets and restaurants. This balance of peacefulness and accessibility, highlighted by the nearby Aqua Park and other recreational facilities, makes it ideal for both leisure and business trips.
Overall, the consensus points to Hotel Swing as a well-located place, appealing due to its proximity to transport links, shops, entertainment venues and the city center, offering a versatile and convenient stay in Krakow.
'Hotel Swing' in Krakow receives high praise for its breakfast offerings. Guests frequently highlight the variety and tastiness of the dishes, describing the breakfast as delicious, rich and diverse. Many appreciate the wide selection of food and drinks available, including some unique offerings like kimchi, which adds an unexpected but pleasant twist to the traditional European breakfast fare.
The breakfast buffet is cited as particularly impressive with numerous guests noting that there is something for everyone. Items such as delicious bread, an array of dishes and flowing coffee are commonly mentioned. The quality and richness of the breakfast items seem to be a standout feature with many guests describing their dining experience as fantastic and exceptional.
Friendly service and a well-maintained breakfast area also contribute to the positive dining experience. Even though some guests think the breakfast could be more varied or include more vegetarian and gluten-free options, the overall sentiment is highly favorable. Many reviews emphasized the delight and satisfaction of starting their day with such a plentiful and appetizing breakfast selection.
Hotel Swing's dinner offerings have garnered mostly positive feedback from guests. The food is frequently described as delicious with many guests appreciating the well-seasoned and beautifully presented dishes. Variety in the menu is noted and the quality of food often exceeds expectations.
The hotel's restaurant, located conveniently downstairs, has been praised for its high standard and quality service, making a good impression on diners. The dining service receives high marks not only for dinner but for breakfast as well. However, some guests have pointed out limited dish variety and higher prices. A few reviews also mention lapses in service, such as long wait times for orders.
Overall, the hotel restaurant is generally well-regarded, despite some isolated negatives such as poor quality food on occasion and a perceived decline in the restaurant’s offerings compared to the past. Nonetheless, the positive experiences with delicious and well-prepared meals highlight the restaurant as a strong aspect of Hotel Swing.
'Hotel Swing' has received positive feedback for its rooms from numerous guests. The reviews highlight the spaciousness and comfort of the rooms, often described as large, cozy and well-maintained. Guests frequently mention the cleanliness of both the rooms and hotel overall, noting that the hotel staff does a commendable job keeping the rooms spotless, tidy and consistently well-kept. The decor of the rooms is praised for being elegant and tastefully furnished.
Comfort is a recurring theme with many reviews emphasizing the comfortable beds and well-equipped rooms, including amenities like large TVs, tea and coffee options and functional room facilities. The lighting and soundproofing in the rooms also receive positive mentions, providing a quiet and pleasant environment for relaxation.
Several reviews note that the rooms are family-friendly and child-friendly with large spaces suitable for families. The temperature control in the rooms is generally satisfactory and some rooms offer nice views and modern, designer interiors.
However, there are a few areas where guests felt improvements could be made. There are mentions of small pillows, worn-out carpets and occasional musty smells. Some guests found the internet connection weak and a few rooms had minor maintenance issues like poorly functioning refrigerators and heating. Despite these occasional drawbacks, the overall sentiment towards the rooms at 'Hotel Swing' is very positive with most guests appreciating the comfort, cleanliness and spaciousness of their accommodations.
Hotel Swing receives praise for its beds, frequently described as comfortable by numerous guests. Many reviews highlight beds as being very comfortable, mega comfortable and even large and welcoming. The hotel also offers children's beds, along with cozy and well-maintained bedding and rooms. Several guests mentioned getting a good night's sleep due to the soft and inviting nature of the beds.
Despite the overwhelmingly positive remarks, there are a few criticisms. Some reviews reveal that certain beds were uncomfortable, squeaky or had tired mattresses in need of updating. Additionally, a few guests noted issues with beds being joined together and some mentioned the beds were too low or narrow.
Overall, the majority of guests found the Hotel Swing beds clean, comfortable and a significant factor in their satisfactory stay.
'Hotel Swing' receives high praise for its cleanliness with numerous guests highlighting the overall maintenance and tidiness as commendable. The rooms are frequently described as clean, well-maintained and equipped with everything needed for a comfortable stay. Many visitors specifically note the pleasant and spotless condition of their rooms, expressing satisfaction with the hotel's general upkeep.
The hotel itself is characterized by its clean and well-maintained environment, making it an inviting place for guests. Guests appreciate the large, spacious rooms that are consistently tidy and comfortable. The hotel's surroundings and public areas are also kept in good condition, contributing to the overall positive experience.
While the housekeeping staff is generally polite and efficient, some reviews mention minor issues like an unpleasant smell of cigarettes in certain areas and infrequent changes of bed sheets. Additionally, a few guests reported superficial cleaning and occasional cleanliness issues at breakfast.
Despite these few drawbacks, the majority of reviews reflect a high standard of cleanliness, making 'Hotel Swing' a highly recommended choice for those valuing a neat and tidy stay.
At Hotel Swing, guests frequently highlight the commendable service and amiable staff. The overall sentiment towards the staff is overwhelmingly positive with repeated mentions of their friendliness, politeness and helpfulness. Many reviews appreciated the efficient and professional demeanor of the staff, particularly noting the warm and supportive reception. Service excellence is a recurring theme with guests praising the highly adjustable and flexible nature of the hotel’s team.
Check-in and check-out processes were generally smooth and efficient, contributing to a pleasant stay experience. Additionally, the housekeeping staff were consistently singled out for their super helpful and friendly attitude, alongside their efforts to maintain cleanliness. Front desk staff also received accolades for their great handling of guests' needs and their approachable nature.
However, there were sporadic mentions of less satisfactory experiences, including instances of disoriented and uninformed staff and occasional lapses in communication. Despite these few negative remarks, the majority of reviews focused on the exceptional, dedicated service provided with many guests feeling warmly received and understood.
Overall, the staff at Hotel Swing are recognized for their outstanding ability to create a welcoming, comfortable environment, making the hotel a highly recommended choice for visitors seeking attentive and friendly service.
Hotel Swing offers a variety of WiFi experiences according to its guests. Many have praised the internet for being of good quality, high speed and stable, both in the rooms and common areas. Several reviews highlighted the availability of free WiFi and complemented the consistent connectivity. However, there are contrasting opinions as well with some guests noting weak, unstable or poor WiFi connectivity. Overall, while a significant number of guests found the WiFi service to be excellent and reliable, others encountered issues with speed and stability.
Hotel Swing offers a spa experience that many guests find enjoyable and cozy. The spa facilities, although compact and intimate, are well-received and are often described as pleasant and good. The spa zone includes areas such as two tiny saunas and a steam room, which many find interesting and enjoyable. Despite its small size, the spa is noted for being not crowded, cozy and well-maintained.
While the facilities are generally praised for being clean and delightful, there are mentions of some areas needing improvement, such as worn-out shower batteries and broken magnets in metal cabins. Some guests expressed a desire for additional amenities like a jacuzzi.
The spa opens at 4 pm and the overall service is deemed satisfactory and well-attended. Guests appreciate the access to a mini spa included in their stay and noted the good facilities and treatments available. The pleasant environment and the quality service contribute to a satisfactory spa experience that complements the other amenities at Hotel Swing, such as the good restaurant and great breakfast.
Hotel Swing's parking facilities receive mixed reviews from guests. On the positive side, many visitors appreciate the comfortable and spacious parking options available directly at the hotel. The presence of free parking and parking included in the room price is particularly praised with several guests noting the convenience and accessibility of these options.
However, the cost of parking often comes under criticism with many reviews describing it as expensive, dear or absurdly priced, often mentioning specific fees such as 60 PLN per day. Some guests felt that the high cost was not justified given the hotel's location. Additionally, there are several mentions of paid parking being unorganized, unsecured and difficult to locate.
On the brighter side, the parking area itself is described as large, well-protected and safe by numerous guests. Despite the varying opinions on cost, the space and availability of parking seem to meet the needs of most visitors.
Hotel Swing is highly recommended for families, offering a family-friendly atmosphere and ideal amenities for those traveling with children. The hotel features a great play area for children and a dedicated children's room for toddlers, ensuring a pleasant stay for the little ones. Families with children will find the facilities very accommodating with available children's chairs and even additional cribs and children's bedding if needed.
The hotel's location is conveniently close to an Aqua park, which offers preferential prices for guests, adding an extra layer of fun for family outings. Though there is a small playground on the premises, note that it incurs an additional cost.
Rooms are designed with families in mind, though those with four members might find limited space, leading to occasional inconveniences. Despite these minor issues, the overall family-friendly environment and the presence of many happy families with kids create a lively and enjoyable stay for guests of all ages.
Hotel Swing has received mixed feedback regarding its four-star rating. While some reviews state that the hotel meets the four-star standard with a suitable level of service and facilities, many guests felt it fell short of expectations. Several reviews mentioned that the overall quality was more in line with a three-star hotel, citing issues like inadequate cleaning, breakfast quality and insufficient staff. Decorations, especially during Christmas, were also noted to be below a four-star level. Certain amenities expected in a four-star establishment, like toothbrushes and toothpaste, were missing and the restaurant received an average rating of 6/10. Although some guests had a generally decent experience, overall consistency and service levels were frequently questioned.
Hotel Swing is conveniently situated for conferences and business events, making it a practical choice for business travelers. It offers a functional business area and adequate facilities for meetings. The availability of business services and on-site conferences supports network meetings effectively. Guests appreciated the professionalism and the opportunity for relaxation after work. The service is generally rated as good for business purposes and the hotel provides a suitable environment and premises for business travelers.
However, there were mixed reviews about the breakfast with some praising it while others found it lacking. Despite some concerns about value for money, the overall location and facilities make Hotel Swing a solid option for business stays.
Hotel Swing offers commendable accessibility features for guests with disabilities. The hotel is well-equipped with accessible rooms and premises, including ramps and accessible parking facilities, making it convenient for guests with mobility challenges. The check-in and check-out processes are reported to be swift, adding to the overall ease of the stay. Despite these positives, the beds are noted to be slightly low for disabled individuals. Nonetheless, the hotel’s ideal accessibility, supported by its location near public transport, ensures a comfortable experience for all guests.
Hotel Swing is widely praised for its romantic ambiance, making it perfect for couples and honeymooners. The suites and interiors are designed to evoke an intimate and romantic atmosphere, ideal for special getaways. Guests appreciate the great view from the corridor-end balconies, making evenings with a glass of wine particularly delightful. The receptionist is noted for providing excellent recommendations on places of interest and scenic spots, enhancing the overall experience. The hotel is also described as quiet and nice with a serene setting that contributes to its charm. For couples traveling with kids, it is still highly recommended, blending romance with practicality.
Hotel Swing stands out as a remarkably dog-friendly establishment, offering a welcoming atmosphere for guests traveling with their pets. Visitors appreciate the possibility to bring their furry companions along, noting it as a significant positive aspect of their stay. The hotel goes above and beyond to create a great dog-friendly environment with specific arrangements and areas specially designed for pets. The accommodation seamlessly integrates pet amenities, ensuring that dogs and their owners feel right at home. The pet-friendly premises and dedicated dog areas underscore the hotel's commitment to providing a hospitable stay for both humans and their beloved pets.
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Location
Guests also noted the convenience for business travelers with the hotel being close to various offices and conference venues. The location is particularly praised for its accessibility from the train station and its well-connected main road, making it straightforward to reach Krakow’s Old Town and other major landmarks.
Moreover, the hotel’s setting in a quieter, more residential area of Krakow ensures tranquility, while still being close to essential amenities like supermarkets and restaurants. This balance of peacefulness and accessibility, highlighted by the nearby Aqua Park and other recreational facilities, makes it ideal for both leisure and business trips.
Overall, the consensus points to Hotel Swing as a well-located place, appealing due to its proximity to transport links, shops, entertainment venues and the city center, offering a versatile and convenient stay in Krakow.
Breakfast
The breakfast buffet is cited as particularly impressive with numerous guests noting that there is something for everyone. Items such as delicious bread, an array of dishes and flowing coffee are commonly mentioned. The quality and richness of the breakfast items seem to be a standout feature with many guests describing their dining experience as fantastic and exceptional.
Friendly service and a well-maintained breakfast area also contribute to the positive dining experience. Even though some guests think the breakfast could be more varied or include more vegetarian and gluten-free options, the overall sentiment is highly favorable. Many reviews emphasized the delight and satisfaction of starting their day with such a plentiful and appetizing breakfast selection.
Dinner
The hotel's restaurant, located conveniently downstairs, has been praised for its high standard and quality service, making a good impression on diners. The dining service receives high marks not only for dinner but for breakfast as well. However, some guests have pointed out limited dish variety and higher prices. A few reviews also mention lapses in service, such as long wait times for orders.
Overall, the hotel restaurant is generally well-regarded, despite some isolated negatives such as poor quality food on occasion and a perceived decline in the restaurant’s offerings compared to the past. Nonetheless, the positive experiences with delicious and well-prepared meals highlight the restaurant as a strong aspect of Hotel Swing.
Rooms
Comfort is a recurring theme with many reviews emphasizing the comfortable beds and well-equipped rooms, including amenities like large TVs, tea and coffee options and functional room facilities. The lighting and soundproofing in the rooms also receive positive mentions, providing a quiet and pleasant environment for relaxation.
Several reviews note that the rooms are family-friendly and child-friendly with large spaces suitable for families. The temperature control in the rooms is generally satisfactory and some rooms offer nice views and modern, designer interiors.
However, there are a few areas where guests felt improvements could be made. There are mentions of small pillows, worn-out carpets and occasional musty smells. Some guests found the internet connection weak and a few rooms had minor maintenance issues like poorly functioning refrigerators and heating. Despite these occasional drawbacks, the overall sentiment towards the rooms at 'Hotel Swing' is very positive with most guests appreciating the comfort, cleanliness and spaciousness of their accommodations.
Beds
Despite the overwhelmingly positive remarks, there are a few criticisms. Some reviews reveal that certain beds were uncomfortable, squeaky or had tired mattresses in need of updating. Additionally, a few guests noted issues with beds being joined together and some mentioned the beds were too low or narrow.
Overall, the majority of guests found the Hotel Swing beds clean, comfortable and a significant factor in their satisfactory stay.
Cleanliness
The hotel itself is characterized by its clean and well-maintained environment, making it an inviting place for guests. Guests appreciate the large, spacious rooms that are consistently tidy and comfortable. The hotel's surroundings and public areas are also kept in good condition, contributing to the overall positive experience.
While the housekeeping staff is generally polite and efficient, some reviews mention minor issues like an unpleasant smell of cigarettes in certain areas and infrequent changes of bed sheets. Additionally, a few guests reported superficial cleaning and occasional cleanliness issues at breakfast.
Despite these few drawbacks, the majority of reviews reflect a high standard of cleanliness, making 'Hotel Swing' a highly recommended choice for those valuing a neat and tidy stay.
Staff
Check-in and check-out processes were generally smooth and efficient, contributing to a pleasant stay experience. Additionally, the housekeeping staff were consistently singled out for their super helpful and friendly attitude, alongside their efforts to maintain cleanliness. Front desk staff also received accolades for their great handling of guests' needs and their approachable nature.
However, there were sporadic mentions of less satisfactory experiences, including instances of disoriented and uninformed staff and occasional lapses in communication. Despite these few negative remarks, the majority of reviews focused on the exceptional, dedicated service provided with many guests feeling warmly received and understood.
Overall, the staff at Hotel Swing are recognized for their outstanding ability to create a welcoming, comfortable environment, making the hotel a highly recommended choice for visitors seeking attentive and friendly service.
Wi-Fi
Spa
While the facilities are generally praised for being clean and delightful, there are mentions of some areas needing improvement, such as worn-out shower batteries and broken magnets in metal cabins. Some guests expressed a desire for additional amenities like a jacuzzi.
The spa opens at 4 pm and the overall service is deemed satisfactory and well-attended. Guests appreciate the access to a mini spa included in their stay and noted the good facilities and treatments available. The pleasant environment and the quality service contribute to a satisfactory spa experience that complements the other amenities at Hotel Swing, such as the good restaurant and great breakfast.
Parking
However, the cost of parking often comes under criticism with many reviews describing it as expensive, dear or absurdly priced, often mentioning specific fees such as 60 PLN per day. Some guests felt that the high cost was not justified given the hotel's location. Additionally, there are several mentions of paid parking being unorganized, unsecured and difficult to locate.
On the brighter side, the parking area itself is described as large, well-protected and safe by numerous guests. Despite the varying opinions on cost, the space and availability of parking seem to meet the needs of most visitors.
Family
The hotel's location is conveniently close to an Aqua park, which offers preferential prices for guests, adding an extra layer of fun for family outings. Though there is a small playground on the premises, note that it incurs an additional cost.
Rooms are designed with families in mind, though those with four members might find limited space, leading to occasional inconveniences. Despite these minor issues, the overall family-friendly environment and the presence of many happy families with kids create a lively and enjoyable stay for guests of all ages.
4 Star
Business
However, there were mixed reviews about the breakfast with some praising it while others found it lacking. Despite some concerns about value for money, the overall location and facilities make Hotel Swing a solid option for business stays.
Accessible
Romantic
Dog Friendly
No, Hotel Swing doesn't have any pool.
Yes, a spa is available at Hotel Swing.
Yes, Hotel Swing welcomes dogs.
Yes, parking facilities are available at Hotel Swing.
No, Hotel Swing doesn't have a gym.
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