Hotel ROK
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Summary of reviewsHotel ROK in Krakow is predominantly praised for its strategic location, especially for visitors attending events at the nearby Tauron Arena. Nestled on the outskirts of the city, it offers a tranquil and serene environment, away from the bustling city center. Despite its distance from downtown Krakow, the hotel is well-connected through public transportation with bus stops just minutes away, making it convenient for guests to access significant areas of the city. Proximity to essential amenities like the Żabka store adds to its appeal, making quick errands hassle-free.
Guests have expressed high satisfaction with the hotel's breakfast, highlighting the variety, freshness and quality of the offerings. The breakfast buffet includes a wide selection from cold cuts and cheeses to salads and hot dishes, catering to various preferences and dietary needs. Local flavors add an extra touch to the meal experience. Most visitors find the breakfast delightful and a standout aspect of their stay, although a few suggest room for improvement in terms of additional sweet options.
Hotel ROK’s rooms are generally appreciated for their cleanliness and modern renovations. Spacious, tidy and equipped with new furniture, the rooms have a contemporary feel. Guests also commend the clean and well-maintained bathrooms and the fresh bed linen provided. Family-friendly rooms accommodate larger groups, enhancing the hotel's appeal for families. However, some discrepancies are noted between advertised photos and actual room conditions with mentions of basic amenities like fridges or kettles sometimes being missing. Noise, unpleasant smells in some areas and occasional lapses in cleanliness were also mentioned by a few guests.
The hotel's cleanliness is a standout feature with consistently high marks from guests. Regular room cleaning and fresh linen every two days contribute to guests' comfort. The bathrooms and overall hygienic conditions are often highlighted with many expressing satisfaction with the immaculate environment maintained by the diligent housekeeping staff.
Staff at Hotel ROK are frequently praised for their friendliness, helpfulness and professional demeanor. From the reception to the waitstaff, the service is described as polite and personalized, enhancing the welcoming atmosphere. Isolated criticisms about staff attitude do exist but are overshadowed by the overwhelmingly positive feedback about the hotel's courteous and supportive staff.
Parking facilities at Hotel ROK are a mixed experience for guests. While the private parking lot on the property is appreciated, some find the fees of 30 PLN per day expensive. The limited availability of parking spaces, especially for those with disabilities and the 200-meter distance to some parking spots are noted downsides.
The hotel is lauded as family-friendly, offering spacious room configurations, clean environments and a hearty breakfast that's ideal for families. It's a popular choice for large families, student groups and even Ukrainian guests, providing ample options for comfortable family accommodations.
Hotel ROK's beds are widely commended for their comfort and cleanliness with many guests noting the cozy, big mattresses and fresh linen. However, there are occasional mentions of discomfort due to bed springs, indicating variability in bed comfort.
The hotel's accessibility features also receive overall positive feedback. The presence of an elevator facilitates mobility within the building, although some concerns remain about the lack of ground-level elevator access and limited disabled parking spots.
In conclusion, Hotel ROK in Krakow provides a peaceful, clean and accommodating environment with excellent breakfast options, friendly staff and family-friendly amenities, making it a reliable choice for various travelers despite minor areas for improvement in room amenities and parking facilities.
Categories
Guests have expressed high satisfaction with the hotel's breakfast, highlighting the variety, freshness and quality of the offerings. The breakfast buffet includes a wide selection from cold cuts and cheeses to salads and hot dishes, catering to various preferences and dietary needs. Local flavors add an extra touch to the meal experience. Most visitors find the breakfast delightful and a standout aspect of their stay, although a few suggest room for improvement in terms of additional sweet options.
Hotel ROK’s rooms are generally appreciated for their cleanliness and modern renovations. Spacious, tidy and equipped with new furniture, the rooms have a contemporary feel. Guests also commend the clean and well-maintained bathrooms and the fresh bed linen provided. Family-friendly rooms accommodate larger groups, enhancing the hotel's appeal for families. However, some discrepancies are noted between advertised photos and actual room conditions with mentions of basic amenities like fridges or kettles sometimes being missing. Noise, unpleasant smells in some areas and occasional lapses in cleanliness were also mentioned by a few guests.
The hotel's cleanliness is a standout feature with consistently high marks from guests. Regular room cleaning and fresh linen every two days contribute to guests' comfort. The bathrooms and overall hygienic conditions are often highlighted with many expressing satisfaction with the immaculate environment maintained by the diligent housekeeping staff.
Staff at Hotel ROK are frequently praised for their friendliness, helpfulness and professional demeanor. From the reception to the waitstaff, the service is described as polite and personalized, enhancing the welcoming atmosphere. Isolated criticisms about staff attitude do exist but are overshadowed by the overwhelmingly positive feedback about the hotel's courteous and supportive staff.
Parking facilities at Hotel ROK are a mixed experience for guests. While the private parking lot on the property is appreciated, some find the fees of 30 PLN per day expensive. The limited availability of parking spaces, especially for those with disabilities and the 200-meter distance to some parking spots are noted downsides.
The hotel is lauded as family-friendly, offering spacious room configurations, clean environments and a hearty breakfast that's ideal for families. It's a popular choice for large families, student groups and even Ukrainian guests, providing ample options for comfortable family accommodations.
Hotel ROK's beds are widely commended for their comfort and cleanliness with many guests noting the cozy, big mattresses and fresh linen. However, there are occasional mentions of discomfort due to bed springs, indicating variability in bed comfort.
The hotel's accessibility features also receive overall positive feedback. The presence of an elevator facilitates mobility within the building, although some concerns remain about the lack of ground-level elevator access and limited disabled parking spots.
In conclusion, Hotel ROK in Krakow provides a peaceful, clean and accommodating environment with excellent breakfast options, friendly staff and family-friendly amenities, making it a reliable choice for various travelers despite minor areas for improvement in room amenities and parking facilities.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Hotel ROK in Krakow is predominantly praised for its strategic location, especially for visitors attending events at the nearby Tauron Arena. Situated on the outskirts of the city, it offers a quiet and peaceful environment, perfect for those who value tranquility away from the bustling city center. Despite its distance from downtown Krakow, the hotel boasts excellent connectivity to public transportation with bus stops conveniently located just minutes away, making the city center and other significant spots easily accessible.
Guests appreciate the proximity to essential amenities such as the Żabka store, making quick errands hassle-free. Furthermore, the hotel's location is beneficial for those with specific destinations like the EXPO center or those needing easy access to main roads.
While some travelers note that the hotel's distance from the old town requires a longer commute, many find the value in the price-quality-location ratio commendable. The serene surroundings offer a nice contrast to those seeking refuge from the city's noise, although occasional complaints about external noise from nearby buildings were reported.
Overall, the hotel's location is suitable for visitors in town for specific events, those relying on public transit and those who prefer a calm environment during their stay in Krakow.
Hotel ROK has garnered numerous reviews highlighting their breakfast offerings with the majority of guests expressing satisfaction with the variety and quality available. Many guests found the breakfast to be delicious, plentiful and fresh, often mentioning a wide selection of options from cold cuts and cheeses to salads and hot dishes. Local flavors were also appreciated by many, adding an extra touch to the meal experience.
Reviewers frequently used terms like "great," "fantastic," and "rich" to describe the breakfast, emphasizing its tasty and varied nature. The buffet style allows for personal choice, catering to different preferences and dietary needs with options for coffee, tea, juices and more. The breakfast was noted to be a daily occurrence, maintaining a level of consistency that left a positive impression.
On the other hand, a few guests found the breakfast average or adequate with some pointing out areas for improvement, such as the inclusion of sweet options like cake or Nutella. There were also a handful of negative reviews mentioning poor quality ingredients and lack of variety.
Overall, the breakfast at Hotel ROK is well-received by a majority of its guests, praised for its variety, freshness and tastiness, making it a highlight of their stay. Minor critiques suggest room for enhancement, but they don't overshadow the generally positive experience reported by most visitors.
Hotel ROK offers a generally clean and well-maintained accommodation experience with a significant emphasis on recent renovations. Guests frequently highlight that the rooms are spacious, tidy and equipped with new furniture, which adds a modern touch to the overall aesthetic. These renovations seem to enhance the hotel's appeal, especially considering the affordable pricing.
The bathrooms are noted for their cleanliness with fresh bed linen provided and a sense of clarity and warmth maintained throughout the rooms. Some larger family-friendly rooms offer separate spaces for up to five people, which can be convenient for bigger groups or families. The layout and lighting in the recently updated areas have been well-thought-out, contributing to a comfortable stay.
Not all reviews are entirely positive, however. Several guests have pointed out discrepancies between the advertised photos and the actual room conditions. Some rooms lack basic amenities like a fridge or a kettle and there have been mentions of noise, unpleasant smells in the corridors and elevators and instances where the quality of cleanliness did not meet expectations. Specific references to the hotel having an overall worn-out feel and rooms resembling those in a dormitory setting have also been made.
In summary, while Hotel ROK excels in providing clean, spacious and recently renovated rooms at a competitive price, there are areas for improvement, particularly regarding consistency between advertised and actual room conditions and the provision of basic amenities.
Hotel ROK's guest reviews highlight the comfort and cleanliness of their beds as a key aspect of their positive experience. Most guests consistently mention that the beds are comfortable with some specifically noting big, comfy mattresses and clean, fresh bed linen. The comfort extends to the mattresses, which are also frequently described as very comfortable. However, there were a few mentions of bed discomfort due to protruding springs, indicating that not all beds offer the same level of comfort. Overall, the hotel appears to prioritize bedding comfort and cleanliness, making it a noteworthy feature for guests looking for a restful stay.
Hotel ROK has earned a strong reputation for its impeccable cleanliness, which is consistently highlighted by guests. Visitors frequently praise the very clean rooms and bathrooms, often noting the modern, newly renovated interiors that add a fresh, tidy feel to their stay. The bedding is repeatedly described as clean and fresh, contributing to a comfortable resting environment. Guests appreciate the regular room cleaning services with some reviews specifically mentioning daily clean-ups and fresh linens every two days.
The bathrooms, in particular, stand out for their sparkling cleanliness, which is frequently mentioned alongside compliments for the hotel’s overall hygiene. Cleanliness at the highest level and immaculately clean conditions are common sentiments that reflect the meticulous attention to detail by the housekeeping staff, who earn admiration for their efforts.
While there are occasional remarks about less-than-pristine areas, such as garbage under the bed or the age of the rooms, these are exceptions rather than the norm. Most feedback indicates a high level of satisfaction with the cleanliness, contributing to a positive and welcoming atmosphere. The hotel is also noted for smelling fresh and clean, which adds to the guests' overall pleasant experience.
In summary, Hotel ROK is celebrated for maintaining a clean, tidy and well-maintained environment, making it a reliable choice for travelers who prioritize hygiene and cleanliness in their accommodation.
Hotel ROK's staff receive high praise from guests with consistent mentions of their friendliness, helpfulness and professional demeanor. Guests frequently describe the service as polite and personalized, highlighting the staff's ability to make visitors feel welcomed and promptly settled in. The reception staff, in particular, are noted for their kind assistance. The combination of attentive service, pleasant waiter interactions and a cheerful, relaxed atmosphere contributes to an overall positive experience. While there are isolated criticisms with one guest mentioning an arrogant receptionist and another noting a lack of help at times, the overwhelming sentiment reflects commendations for the staff's efforts and hospitality. Their support for various needs, including aiding Ukrainians, further emphasizes the staff's compassionate approach.
Hotel ROK offers parking facilities, but it's a mixed bag of experiences for guests. The hotel provides a parking lot on its own property with parking also available near the hotel and on the street. Some guests appreciated the private and well-priced parking while others found the 30 PLN per day charge excessive or even overpriced. The parking is not free and additional fees for bus parking might be inconvenient for some.
There are occasional mentions of free parking behind an apartment building, though this may not be a general option. The guest parking spaces are somewhat limited and can be challenging for people with disabilities due to the lack of designated spots. Additionally, some parking spaces are located 200 meters away from the building. Overall, while Hotel ROK does offer parking options, the associated costs and limited availability might be a downside for some guests.
Hotel ROK stands out as an excellent choice for families, providing a welcoming atmosphere for those traveling with children. Accommodations cater to different family sizes with options including spacious rooms and multiple room configurations, such as studios or separate rooms for parents and kids. The hotel’s clean rooms and bathrooms ensure a comfortable stay, while the emphasis on a family-friendly breakfast adds convenience to a busy morning routine.
Notably, the hotel proves to be an ideal spot for both weekend getaways and longer stays, allowing families ample opportunity to unwind and make the most of their holiday. It's also popular among student groups and large families, offering plenty of sleeping places to accommodate everyone comfortably.
Families from Ukraine, among other visitors, have enjoyed their time at Hotel ROK, appreciating it as a perfect resort to relax and spend quality time together. Overall, the hotel's environment and amenities contribute to a memorable stay for parents and children alike.
Hotel ROK offers several accessibility features that have been positively received by guests with disabilities. One key highlight is the presence of an elevator, which aids in moving within the building and has been frequently noted as a significant advantage. The hotel's location on the outskirts is another benefit, providing a safer and less trafficked environment, particularly advantageous for those with prams or kids. However, some guests pointed out a few concerns such as there being no elevator access from the ground level and limited parking spaces reserved for people with disabilities. Despite occasional elevator problems, the overall functionality of the elevator has been appreciated.
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Location
Guests appreciate the proximity to essential amenities such as the Żabka store, making quick errands hassle-free. Furthermore, the hotel's location is beneficial for those with specific destinations like the EXPO center or those needing easy access to main roads.
While some travelers note that the hotel's distance from the old town requires a longer commute, many find the value in the price-quality-location ratio commendable. The serene surroundings offer a nice contrast to those seeking refuge from the city's noise, although occasional complaints about external noise from nearby buildings were reported.
Overall, the hotel's location is suitable for visitors in town for specific events, those relying on public transit and those who prefer a calm environment during their stay in Krakow.
Breakfast
Reviewers frequently used terms like "great," "fantastic," and "rich" to describe the breakfast, emphasizing its tasty and varied nature. The buffet style allows for personal choice, catering to different preferences and dietary needs with options for coffee, tea, juices and more. The breakfast was noted to be a daily occurrence, maintaining a level of consistency that left a positive impression.
On the other hand, a few guests found the breakfast average or adequate with some pointing out areas for improvement, such as the inclusion of sweet options like cake or Nutella. There were also a handful of negative reviews mentioning poor quality ingredients and lack of variety.
Overall, the breakfast at Hotel ROK is well-received by a majority of its guests, praised for its variety, freshness and tastiness, making it a highlight of their stay. Minor critiques suggest room for enhancement, but they don't overshadow the generally positive experience reported by most visitors.
Rooms
The bathrooms are noted for their cleanliness with fresh bed linen provided and a sense of clarity and warmth maintained throughout the rooms. Some larger family-friendly rooms offer separate spaces for up to five people, which can be convenient for bigger groups or families. The layout and lighting in the recently updated areas have been well-thought-out, contributing to a comfortable stay.
Not all reviews are entirely positive, however. Several guests have pointed out discrepancies between the advertised photos and the actual room conditions. Some rooms lack basic amenities like a fridge or a kettle and there have been mentions of noise, unpleasant smells in the corridors and elevators and instances where the quality of cleanliness did not meet expectations. Specific references to the hotel having an overall worn-out feel and rooms resembling those in a dormitory setting have also been made.
In summary, while Hotel ROK excels in providing clean, spacious and recently renovated rooms at a competitive price, there are areas for improvement, particularly regarding consistency between advertised and actual room conditions and the provision of basic amenities.
Beds
Cleanliness
The bathrooms, in particular, stand out for their sparkling cleanliness, which is frequently mentioned alongside compliments for the hotel’s overall hygiene. Cleanliness at the highest level and immaculately clean conditions are common sentiments that reflect the meticulous attention to detail by the housekeeping staff, who earn admiration for their efforts.
While there are occasional remarks about less-than-pristine areas, such as garbage under the bed or the age of the rooms, these are exceptions rather than the norm. Most feedback indicates a high level of satisfaction with the cleanliness, contributing to a positive and welcoming atmosphere. The hotel is also noted for smelling fresh and clean, which adds to the guests' overall pleasant experience.
In summary, Hotel ROK is celebrated for maintaining a clean, tidy and well-maintained environment, making it a reliable choice for travelers who prioritize hygiene and cleanliness in their accommodation.
Staff
Parking
There are occasional mentions of free parking behind an apartment building, though this may not be a general option. The guest parking spaces are somewhat limited and can be challenging for people with disabilities due to the lack of designated spots. Additionally, some parking spaces are located 200 meters away from the building. Overall, while Hotel ROK does offer parking options, the associated costs and limited availability might be a downside for some guests.
Family
Notably, the hotel proves to be an ideal spot for both weekend getaways and longer stays, allowing families ample opportunity to unwind and make the most of their holiday. It's also popular among student groups and large families, offering plenty of sleeping places to accommodate everyone comfortably.
Families from Ukraine, among other visitors, have enjoyed their time at Hotel ROK, appreciating it as a perfect resort to relax and spend quality time together. Overall, the hotel's environment and amenities contribute to a memorable stay for parents and children alike.
Accessible
No, Hotel ROK doesn't have any pool.
No, a spa isn't available at Hotel ROK.
Yes, Hotel ROK welcomes dogs.
Yes, parking facilities are available at Hotel ROK.
No, Hotel ROK doesn't have a gym.
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