Hotel Poleski

Krakow 50.05189000, 19.93146100 , Sandomierska 6 (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Poleski stands out for its exceptional location along the Vistula River, offering stunning views of the iconic Wawel Castle and the serene riverbanks. This prime positioning places guests within easy walking distance to Krakow’s Old Town, enhancing the overall convenience and appeal for tourists. The peaceful surroundings and tight windows ensure a quiet night’s sleep despite the central location and free parking adds to the hassle-free experience.

The breakfast offerings at Hotel Poleski have garnered generally positive feedback with guests praising the delicious, varied and plentiful selection of fresh products and drinks. The breathtaking views of Wawel Castle and the Vistula River from the dining area add a memorable aspect to each meal, contributing significantly to the positive dining experience.

Guest rooms are spacious, well-lit and offer picturesque views, contributing to an enjoyable stay. Cleanliness is commendable with rooms and bathrooms being well-maintained, though some areas like carpets and hallways could benefit from improvements. The rooms are described as cozy with comfortable furnishings, although some guests noted dated decor and minor maintenance issues.

The staff at Hotel Poleski receive high praise for their friendliness and level of service. Attentive and polite, particularly the reception team, they make guests feel welcome and supported throughout their stay. Despite occasional mentions of less friendly service, the overall consensus remains positive.

The hotel’s WiFi services have received mixed feedback with some guests experiencing seamless connectivity while others faced issues with weak or non-functional signals, particularly in their rooms.

Opinions on the beds vary with many guests finding them comfortable and conducive to a good night's sleep, while others mentioned discomfort due to soft mattresses or beds made up of multiple pieces.

Overall, as a 3-star hotel, Hotel Poleski provides good value for money with its advantageous location, satisfactory services and amenities and the memorable views it offers. While there are areas that could benefit from updating and improved maintenance, the beautiful location and friendly staff contribute to a largely positive guest experience.
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Categories
Family Friendly Hotel

Business Hotel

Accessible Hotel

3-Star Hotel

Room Types
Double or Twin Room with Wawel Castle View Spacious, air-conditioned room with a view of the Wawel Castle. Some of those rooms feature an additional sofa bed.

Double or Twin Room This air-conditioned twin/double room has a desk, a patio, an inner courtyard view and a private bathroom.

Deluxe Apartment (Castle View not guaranteed) This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned apartment provides a flat-screen TV, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 3 beds.

Guest Reviews
8.3
Very Good
Location
Hotel Poleski boasts an exceptional location that has left guests thoroughly impressed. Positioned strategically along the Vistula River, the hotel offers stunning views of the iconic Wawel Castle and the serene riverbanks. This prime location places visitors within a short walking distance to Krakow’s Old Town, ensuring that major tourist attractions are easily accessible.

Guests have repeatedly highlighted the picturesque vistas available from both the rooms and the terrace, making it a unique vantage point in the city. Notably, the peaceful surroundings enhance the overall experience with tight windows ensuring a quiet night’s sleep despite the central location.

The proximity to the historic center, combined with the beautiful views, adds immense value, as noted by numerous reviewers. The staff's friendliness and the quality of the breakfasts further contribute to a satisfying stay. Finally, convenience is enhanced by free parking and the accessible nature of the hotel, which allows for stress-free travel around the city. Overall, Hotel Poleski offers an appealing blend of location, views and comfort that rates highly among visitors.

Breakfast
Hotel Poleski's breakfast offerings have received generally positive remarks from guests. Many praise the breakfast for being delicious, varied and plentiful with a wide selection of fresh products and drinks. Guests appreciate the convenient serving hours from 7 AM to 10 AM. The breakfast is often highlighted for its excellent quality with multiple visitors noting it as the best of their entire trip and worth the price.

A standout feature of the breakfast experience is the breathtaking view of Wawel Castle and the Vistula River, adding a memorable visual treat to the meal. Guests frequently mention the delight of dining with such a picturesque backdrop, elevating an already enjoyable breakfast.

However, some guests have pointed out inconsistencies. On occasion, the breakfast offerings were described as mediocre, not fresh or lacking in variety. Some mentioned simple fare like scrambled eggs, sausages and sliced meat with occasional issues regarding food warmth and freshness.

Despite these occasional drawbacks, the overall sentiment remains positive with many guests valuing both the quality of the breakfast and the ambiance of the dining experience. The hearty and tasty selections, combined with the beautiful views, leave a favorable impression on most visitors.

Rooms
Hotel Poleski offers a mixed experience with its rooms, but several positive aspects stand out across guest reviews. The hotel's prime location near the Vistula River and Wawel Castle is frequently praised for providing picturesque views directly from the rooms. Guests often highlight the spaciousness of the rooms, many of which come with large windows that fill the space with natural light. Cleanliness is another strong point with numerous reviews noting the rooms are tidy and well-maintained.

The comfortable furnishings, such as beds and seating arrangements, contribute to an enjoyable stay. Rooms are described as cozy and equipped with amenities like air conditioning, which adds to the overall comfort. The bathrooms are also mentioned for their generous size and functionality.

However, some guests have pointed out areas needing improvement, such as outdated decor, occasional issues with temperature control and minor maintenance concerns like non-working bathroom ventilation and stained carpets. Despite these drawbacks, the exceptional views and spacious accommodations make Hotel Poleski a notable choice for visitors looking to stay in Krakow.

Beds
Guests of Hotel Poleski have mixed opinions about the beds with several highlighting the comfort of the beds and sheets. Many describe the beds as very comfortable, often mentioning the cleanliness and overall pleasant sleeping experience. However, some guests found the mattresses to be too soft or made up of multiple pieces, causing discomfort. Instances were noted where double beds were merely two singles pushed together, which detracted from the sleeping experience. Others found the beds not up to par, citing issues like too firm pillows, old mattresses or beds feeling patched and less supportive. While comfort levels vary, it seems that the hotel's bedding could benefit from slight improvements to ensure a consistently positive sleep experience for all guests.

Cleanliness
Hotel Poleski offers a mixed experience when it comes to cleanliness. Many guests appreciate the clean and cozy rooms, often praising the fresh and well-maintained bathrooms. The daily cleaning service and overall cleanliness within the rooms and throughout the hotel are highlighted as positive aspects. Some rooms come equipped with useful amenities such as a kettle, mugs and a starter pack of coffee, tea and bottled water, adding to the convenience of the stay.

However, the hotel seems to have variable standards in different areas. Several guests have noted issues with dirty carpets, smelly bathrooms and the presence of cobwebs and spiders. The hallways and certain bathrooms show signs of needing refreshing, suggesting that the hotel is past its prime and could benefit from renovation and modernization. There are mentions of mold in the bathrooms and unpleasant odors, especially from old carpets.

Guests appreciate the beautiful location and friendly staff, adding to the overall positive experience despite some cleanliness drawbacks. While many find the cleanliness level to be satisfactory, others feel it is lacking and that the hotel could improve its maintenance efforts to provide a consistently clean environment.

Staff
The staff at Hotel Poleski have garnered positive reviews for their exceptional friendliness and helpfulness. Guests frequently highlight the attentive and pleasant service provided, particularly by the reception team. Multiple reviews mention the staff’s politeness and their commendable ability to assist in English. The service stands out for its professionalism and availability, making guests feel welcomed and well-supported throughout their stay. The combination of a prime location with a view of Wawel Castle and such a dedicated team adds to the appeal of the hotel. A few comments indicate that there were instances of less friendly service, but overall, the consensus is overwhelmingly positive about the staff's warm and accommodating nature.

Wi-Fi
Hotel Poleski has received mixed feedback regarding its WiFi services. Some guests have reported a seamless experience with fast and perfectly functioning WiFi, indicating that the hotel has the potential for good connectivity. However, numerous guests have expressed dissatisfaction with weak or entirely non-functional WiFi within their rooms, often only working in specific areas like the hallway or bathroom. Issues range from WiFi passwords not working to the internet connection being insufficient for basic needs, particularly for those who require reliable internet for work. It appears that while the hotel advertises free internet, the quality of the service can be inconsistent and unreliable.

3 Star
Hotel Poleski is a well-located and reasonably priced 3-star establishment that offers good value for money. Guests appreciated the surprisingly good breakfast, which exceeds typical 3-star standards. However, the hotel is noted to have some maintenance issues and it could benefit from some refreshing, particularly in the bathrooms. The rooms were reported to be quite chilly during certain times of the year. Despite these points, it meets the basic expectations for its star rating, although some amenities like hairdryers and soap in the shower dispensers were missing. Overall, Hotel Poleski is considered passable and reasonable for its category, though it has lost some of its former charm and could use additional investment to improve its facilities.


No, Hotel Poleski doesn't have any pool.

No, a spa isn't available at Hotel Poleski.

No, Hotel Poleski doesn't allow dogs.

No, parking facilities aren't available at Hotel Poleski.

No, Hotel Poleski doesn't have a gym.

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