Hotel Justyna

Krakow , , Al. Jana Pawla Ii 70 (Show on Map)


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Summary of reviewsHotel Justyna benefits from a prime location, especially advantageous for visitors attending events at the Tauron Arena, easily accessible by a short walk through a scenic park. The hotel is well-connected to Krakow's public transportation, offering easy access to the city center, main attractions and cultural venues such as Expo Krakow and the Aviation Museum. Its serene, park-side location adds a quiet, relaxed atmosphere, making it a fitting choice for both business and leisure travelers. Convenient, ample parking and well-maintained rooms further contribute to the positive guest experience.

The breakfast at Hotel Justyna garners largely positive feedback. Many guests describe it as delicious, fresh and varied, especially enjoying items like warm rolls, fresh vegetables and customizable options such as freshly made scrambled eggs. While some guests find the breakfast standard or mediocre, the majority appreciate the quality and range of the offerings.

Dinner at the hotel's on-site restaurant also receives praise for good quality and satisfactory portions with dishes like schnitzel and dumplings highlighted for their delicious flavors. Suggestions for improvement include a broader dinner menu and more consistent meal quality. Despite some mixed reviews on service efficiency, the restaurant overall enhances guest satisfaction.

Guest rooms at Hotel Justyna are often described as clean, spacious and well-equipped, featuring comfortable beds with firm mattresses. While some guests have minor critiques about the room decor and occasional cleanliness issues, the general consensus is positive. The soundproofing and added touches such as water bottles and kettles in the rooms contribute to a relaxing stay.

Cleanliness is a standout feature of Hotel Justyna with guests frequently commending the spotless and well-maintained environment of both the rooms and public areas. The high standards of cleanliness ensure a comfortable and pleasant stay for most visitors.

The hotel's staff are consistently praised for their friendliness, professionalism and helpfulness. Courteous service at the reception and throughout the hotel creates a welcoming and positive atmosphere. Notable mentions include specific staff members who enhance the guest experience with their attentive service.

Guests frequently mention the convenient and hassle-free parking available at the hotel, often included in the room price. The spacious parking area accommodates most needs, adding significant value for travelers with cars.

The beds receive substantial positive feedback for their comfort and cleanliness, contributing to a restful sleep and overall pleasant stay. While some guests find the mattresses too firm or the single beds narrow, the general sentiment is that the beds are comfortable and well-maintained.

While Hotel Justyna provides an overall satisfying experience, some guests feel it falls short of the four-star rating. Criticisms include the need for improvements in room quality and certain amenities. Nevertheless, the hotel remains a strategic choice for its location and friendly service.

For business travelers and concert-goers, Hotel Justyna is a recommended option due to its standard facilities and strategic location near main venues and office complexes. Additionally, the hotel's accessibility features, including an elevator and close proximity to public transportation, make it accommodating for guests with disabilities.

Overall, Hotel Justyna offers a pleasant and convenient stay with strengths in location, cleanliness, service and dining, despite some areas for improvement.
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Family Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Room Types
Twin Room An air-conditioned hotel room with a classic interior design. It includes a satellite TV and a private bathroom.

Triple Room An air-conditioned hotel room with a classic interior design. It includes a satellite TV and a private bathroom.

Single Room This air-conditioned single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Double Room Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a wardrobe, as well as an electric kettle. The unit has 1 bed.

Guest Reviews
8.7
Very Good
Location
Hotel Justyna boasts a prime location, especially for visitors attending events at the Tauron Arena, which is just a short walk away through a picturesque park. The hotel is well-connected to public transportation, offering easy access to Krakow's city center, the main train station and popular attractions like Wawel and the Main Market Square. Guests appreciate the quiet, peaceful surroundings with the adjacent park providing a tranquil escape and opportunities for jogging or leisurely walks.

The hotel's proximity to the park makes it a convenient choice for families with children, while still being close to various cultural venues like Expo Krakow and the Aviation Museum. For those relying on public transportation, tram stops are only a few meters away and there are direct connections to key areas of the city.

Parking is also convenient and despite the hotel being near a busy street, the serene park behind it guarantees a quiet and relaxed atmosphere. The well-maintained rooms and friendly, professional staff further enhance the experience, making Hotel Justyna an excellent choice for both business and leisure travelers.

Breakfast
The breakfast experience at Hotel Justyna receives mixed but largely positive reviews. A considerable number of guests found the breakfast to be delicious, varied and satisfying. Words like "delicious," "fresh," and "very tasty" frequently appear in descriptions, highlighting the quality and appeal of the offerings. Items like fresh vegetables, warm rolls and delectable pancakes have been particularly praised, along with customizable options like scrambled eggs made upon request.

The buffet-style setting has been appreciated for its variety and ample portions with some guests noting a good selection of both meat and vegetarian options. Additionally, the breakfast being included in the price is a commonly mentioned perk.

However, the breakfast does have its detractors. Some guests found it to be standard, mediocre or even disappointing, citing issues with coffee quality, dry rolls and unattractive presentation of certain dishes. A few reviewers also pointed out a lack of replenishment towards the end of service and limited options, particularly for vegetarians and vegans.

Despite these criticisms, the overall consensus leans towards a positive breakfast experience with most guests satisfied by the range, quality and taste of the food on offer.

Dinner
Hotel Justyna's on-site restaurant offers a range of dining options that have generally been well-received by guests. Dinner at the restaurant garners positive feedback for its good quality and satisfactory portion sizes. Notably, dishes like schnitzel and dumplings are praised for their delicious flavors. The restaurant provides a pleasing dining experience, especially appreciated by those looking for a conveniently located hotel near the Tauron Arena.

However, there are some areas for improvement noted by guests. The lunch offerings have been described as unexciting and there's a consensus that the dinner menu could benefit from a broader selection of dishes. Additionally, a few diners have pointed out that some dishes, like fish, were undercooked and that the overall meal quality could be more robust.

Service at the restaurant receives mixed reviews with specific incidents such as delays in getting tea due to the method of heating water. Despite these minor setbacks, the restaurant's positive aspects, including the decent portions and delicious breakfast choices, contribute significantly to the overall dining experience at Hotel Justyna.

Rooms
Hotel Justyna offers guests a comfortable stay with predominantly positive feedback about their rooms. The rooms are widely appreciated for being clean, spacious and well-equipped, providing everything necessary for a short, comfortable stay. Many guests noted the cleanliness of the rooms, which was consistently highlighted as a positive aspect. The rooms often feature a bottle of water and a kettle, which adds a welcoming touch. Beds were also described as comfortable with firm mattresses contributing to a good sleeping experience.

The hotel offers great value for money and the large rooms with comfortable beds further enhance the overall stay. Guests mentioned the soundproofing of rooms, making for a quiet and restful environment. Additionally, the presence of free parking in front is a convenient feature for those traveling by car.

While the majority of reviews are favorable, a few guests pointed out that the room decor could be improved and that some areas were not completely clean. There were occasional mentions of small bathrooms and shower cabins. Despite these minor issues, the spaciousness and overall quality of the rooms make Hotel Justyna a solid choice for travelers seeking comfort and convenience.

Beds
The beds at Hotel Justyna receive a significant amount of positive feedback, frequently being described as comfortable, very comfortable and super comfortable. Guests appreciate the cleanliness of the bedding, often highlighting that it is warm and well-maintained. Many reviewers emphasize the overall comfort of the beds, leading to satisfying sleep experiences and a pleasant stay.

On the other hand, a few guests mention that the firmness of the mattresses can be an issue. Some find the beds too hard, while others describe them as not soft, suggesting that personal preference for mattress firmness varies among guests. Additionally, there are comments about the single beds being narrow, which might be a consideration for those who prefer more space while sleeping.

Overall, while the majority of guests find the beds at Hotel Justyna to be comfortable and clean, a few reviews indicate that the bed firmness and size might not meet everyone's specific preferences. This should be kept in mind when booking if one's mattress preference leans towards the softer side or requires more space.

Cleanliness
Hotel Justyna stands out for its exceptional cleanliness, as reflected in numerous guest reviews. Visitors consistently highlight the hotel's well-maintained and spotless environment. The rooms, in particular, receive frequent praise for their cleanliness, coziness and general upkeep. Guests note that the entire hotel, from the rooms to the public areas, maintains a high standard of cleanliness.

The hotel is described as clean, tidy and pleasant with several reviews mentioning the fresh and visually appealing state of the bathrooms. Despite one mention suggesting an improvement in the frequency of cleaning, the overall sentiment is overwhelmingly positive. The cleanliness extends beyond the rooms, ensuring that guests feel comfortable and well-cared for throughout their stay.

In addition to cleanliness, guests appreciate the order and high-level service provided by the staff, although it is mentioned that the staff sometimes reduces the number of tasks they perform. Overall, Hotel Justyna impresses with its exemplary standards of cleanliness and service, making it a reliable choice for a comfortable stay.

Staff
'Hotel Justyna' boasts an exceptionally friendly and helpful staff with numerous mentions of their politeness and professionalism. Guests frequently highlighted the courteous and accommodating nature of the team, particularly at the reception. The staff, including a notable Mr. Rafał, were consistently described as competent and friendly, making a positive impression on visitors. Many reviews praised the warm and professional service provided throughout the hotel, from the reception to the restaurant and bar areas. Cleanliness was maintained to a high standard and the personnel were attentive to guest requests, ensuring a pleasant and comfortable stay. Recommendations for the hotel were strong, particularly for its excellent location near Tauron Arena. Overall, the service at 'Hotel Justyna' is highly commendable, making it a recommendable choice for travelers.

Parking
Hotel Justyna offers an array of parking options that are frequently highlighted by its guests. Convenient and hassle-free parking, available right next to the hotel, is often included in the room price, ensuring ease of access. The parking is generally free for guests, which adds significant value to the stay. Many reviews mentioned the availability of a large, spacious parking lot, making it suitable even during busy times. Although a few noted occasional shortages of parking spaces, the consensus is that there is ample and well-provided parking for most guests' needs. This solid parking setup is a noteworthy feature of Hotel Justyna, appreciated by many of its customers.

4 Star
Despite being conveniently located near Tauron Arena, Hotel Justyna receives criticism for failing to live up to its four-star rating. Guests frequently mention that the quality of the rooms and the overall facilities do not meet the standards expected of a four-star establishment, suggesting that a rating of two or three stars would be more appropriate. Breakfasts at the hotel have been deemed subpar for a hotel in this category and some specific concerns have been raised, including uncomfortable mattresses. Communication issues have also arisen with guests noting that staff using languages other than Polish encountered difficulties. Overall, while the hotel offers a strategic location, it falls short in several key areas according to guest feedback.

Business
Hotel Justyna garners positive feedback for its suitability for business travelers and concert-goers alike. It is highlighted as ideal for business trips, offering a standard that meets the expectations of business users. The hotel is conveniently located with quick access to main venues and the Podium Park office complex, making it a smart choice for those on a short business stay. Additionally, its proximity to concert locations renders it a favorite for those in town for events, ensuring a seamless blend of work and entertainment options.

Accessible
Hotel Justyna offers exceptional accessibility for guests with disabilities. The building features an elevator, ensuring easy movement between floors. Public transportation is conveniently close with a tram stop just 200 meters from the hotel, providing direct access to the Old Town and beyond, making it just eight tram stops to the city center. The hotel's prime location ensures straightforward access to major venues and the large parking lot adds to the ease of access. Rooms are well-equipped to accommodate guests with mobility issues, making the entire hotel fully accessible and guest-friendly.


No, Hotel Justyna doesn't have any pool.

No, a spa isn't available at Hotel Justyna.

No, Hotel Justyna doesn't allow dogs.

Yes, parking facilities are available at Hotel Justyna.

No, Hotel Justyna doesn't have a gym.

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