Hotel Galicya

Krakow 50.03369800, 19.93691900 , 4 Rzemieślnicza Street (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Galicya offers a well-rounded and positive experience for travelers, characterized by several standout features.

The hotel's location is a major draw. Situated on the edge of Krakow's city center, it provides a tranquil retreat while maintaining excellent connectivity to key attractions through a robust network of public transportation. Guests commend the proximity to numerous tram and bus stops, making travel to the city center, Kazimierz, the Old Town and other significant sites both straightforward and quick. The peaceful neighborhood, combined with practical amenities like convenience stores and dining options nearby, adds to the convenience, especially for those traveling by car who benefit from the hotel's good parking facilities.

Guests frequently praise the breakfast at Hotel Galicya. The offerings are varied and delicious with an abundant buffet that includes both hot and cold dishes. Highlights include eggs, potatoes, watermelon, local Polish specialties, a variety of fruits and high-quality coffee. While some guests note a desire for more sweet options and a larger breakfast room, the general sentiment is that the breakfast significantly enhances the overall stay.

The hotel’s dining options receive mixed reviews with many guests enjoying the large, tasty portions and specific dishes like pizza and pasta. However, the menu is somewhat limited and the ambiance particularly on the terrace, has room for improvement. Despite these points, the friendly service at the restaurant is appreciated.

The rooms at Hotel Galicya are noted for their cleanliness and comfort. Guests highlight the spacious, well-maintained and soundproofed nature of the rooms. Essential amenities are replenished daily, contributing to a comfortable stay. However, a desire for room renovations and updated decor is frequently mentioned.

Cleanliness is a strong point with both rooms and common areas meticulously maintained. Daily cleanings ensure a spotless environment, bolstered by regular changes of bedding and towels. Guests primarily praise the sanitary conditions, although some note aging carpets and stained towels.

The staff at Hotel Galicya receive consistent acclaim for their exceptional service. Described as friendly, helpful and accommodating, they contribute significantly to a pleasant stay. The reception staff, in particular, are noted for their professionalism and attentiveness.

The hotel's complimentary Wi-Fi generally performs well, though some guests experienced weak signals in specific rooms. Overall, the Wi-Fi quality is satisfactory for most needs, contributing positively to the guest experience.

Parking facilities at Hotel Galicya are convenient and affordable with ample space and secure options. Guests appreciate the ease of access and reasonable pricing, further enhancing the hotel's appeal, especially for those driving.

The hotel is also family-friendly, providing amenities such as baby cots and maintaining a quiet environment conducive to restful stays. It is well-suited for exploring the area with children with easy tram access to local attractions and a small play area to keep young guests entertained.

Beds are generally described as very comfortable, clean and cozy. While some guests encountered minor issues, the consensus is that the beds contribute to a good night's sleep.

For its three-star rating, Hotel Galicya offers excellent value for money. Guests frequently highlight the cleanliness, comfortable rooms and helpful staff as reasons for their positive experience. The hotel's quiet ambiance and decent standard of accommodation align well with its star rating.

Lastly, the hotel caters well to business travelers, providing a quiet environment, strong Wi-Fi and convenient access to public transportation and local amenities, making it a suitable choice for short business stays.

Overall, Hotel Galicya is praised for its convenient location, excellent breakfast, clean and comfortable rooms and exceptional staff service, making it a strategic choice for both leisure and business travelers in Krakow.
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Hotel with Free Wi-Fi
Hotel Galicya is praised for its complimentary Wi-Fi with many guests noting the connection as decent or even fast and stable. Overall, the Wi-Fi works well, is efficient and has garnered a good reputation among visitors.

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

3-Star Hotel

Room Types
Standard Double Room This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Standard Twin Room This air-conditioned twin room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

Premium Double Room This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Premium Twin Room This air-conditioned twin room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

Superior Twin Room Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit has 2 beds.

Guest Reviews
8.5
Very Good
Location
Hotel Galicya boasts a convenient location that strikes a balance between accessibility and tranquility. Positioned on the edge of Krakow's city center, the hotel is superbly connected to the main attractions via a robust public transportation network. Guests appreciate the proximity to numerous tram and bus stops, which are merely a few steps away, making travel to the city center, Kazimierz, the Old Town and other significant sites straightforward and quick. The tram system, in particular, offers a direct and efficient route to the historical heart of Krakow with travel times to key areas generally ranging from 10 to 20 minutes.

The neighborhood around Hotel Galicya is described as peaceful and quiet, despite its closeness to various public transport links, providing a pleasant retreat after a day of sightseeing. Practical amenities such as nearby convenience stores, supermarkets and dining establishments, including Żabka, Biedronka, McDonald's and KFC, are well within reach, adding to the overall convenience.

For those traveling by car, the hotel offers good parking facilities, making it an ideal base for exploring Krakow's vibrant city life. The quiet locale, combined with easy access to public transportation and essential services, positions Hotel Galicya as a strategic choice for both leisure and business travelers seeking a comfortable stay in Krakow.

Breakfast
The breakfast at Hotel Galicya generally receives high praise from guests for its delicious and varied offerings. Many guests highlight the wide selection of foods available, from standard continental options to more diverse dishes, ensuring that there is something to cater to everyone’s tastes. The breakfast buffet is frequently described as abundant, rich and well-stocked with both hot and cold dishes being replenished regularly.

Guests seem particularly fond of specific items such as eggs, potatoes, watermelon, local (Polish) specialties and a variety of fruits and vegetables. The breakfast offerings often include sweet and savory options with some guests noting a slight preference for the savory side. High-quality coffee and interesting add-ons like fresh cinnamon and cloves for tea further enhance the breakfast experience.

While the majority of reviews are positive, there are some areas where guests feel improvements could be made. A few guests mentioned that the breakfast could benefit from more variety and diversity, particularly in the sweet section. There were also a few comments about the breakfast room being small and some reports of occasional issues with the coffee machine or the need for item restocking. Despite these minor issues, the overall sentiment is that the breakfast is a strong contributing factor to an enjoyable stay at Hotel Galicya with several guests describing it as excellent, superb and unforgettable.

Dinner
Hotel Galicya offers a range of dining experiences with both positive and negative aspects observed by guests. The restaurant has been praised for its large, tasty portions and delicious meals with particular mention of exceptional pizza and pasta that rival even Italian establishments. Diners can also enjoy the convenience of ordering dinner to their room or dining at the hotel’s well-regarded bar and restaurant.

Many found the food to be of very good quality with some mentioning it included breakfast options as well and the dinner service being satisfactory. However, the menu is noted to be somewhat limited, focusing mainly on simple, quick and affordable dishes. While the prices are deemed reasonable by some, others found the restaurant to be a bit overpriced. Guests have appreciated the friendly service they received.

On the downside, certain reviews pointed out a few shortcomings. The restaurant environment, particularly the terrace, was critiqued for being neglected with poor lighting in the evenings and less-than-ideal maintenance. Some found the food to be bland or likened it to fast food quality and there were mentions of an uninspired burger offering. Additionally, the restaurant’s availability can be a drawback with reports of it being closed on certain days.

Overall, while the dining at Hotel Galicya has its highlights, particularly with specific dishes like pizza and pasta, there are areas for improvement, especially in ambiance and the variety of the menu.

Rooms
Hotel Galicya's rooms have received favorable feedback for their cleanliness and comfort. Guests praise the spaciousness with several noting the large, well-maintained and soundproofed rooms. The air conditioning, comfortable beds and daily cleaning service add to the comfort. Rooms are functional and pragmatic, providing essentials like mineral water, tea, coffee and sugar, replenished daily. Bathrooms are generally clean and functional, although some are noted as small and outdated. Furniture tends to be a bit old, but overall, rooms are cozy and quiet, offering a restful atmosphere.

However, there are several areas for improvement. Some guests mention the outdated decor, particularly the carpets, which have sometimes been damaged or dirty. The need for room renovations is noted frequently, along with issues like unstable water temperature in the showers and basic bathroom furnishings. Additionally, there are repeated mentions of rooms lacking refrigerators and views.

Despite these drawbacks, the overall consensus is that the rooms at Hotel Galicya are clean, comfortable and well-equipped, providing a satisfactory stay for guests.

Beds
Hotel Galicya's beds have generally received high praise for their comfort. Guests frequently describe the beds as very comfortable, cozy and equipped with soft mattresses. Many reviewers appreciated the combination of comfortable beds and pillows and found the double beds to be sufficiently large and relaxing. Cleanliness is another positive aspect with beds being noted as clean, warm and cozy.

However, a few guests faced issues, such as beds being too soft, which might not suit everyone, especially those with spine problems. Other minor issues included beds being shorter than expected, squeaky beds and occasional use of synthetic or starched linen that caused discomfort. Additionally, some guests pointed out that what was supposed to be a large double bed turned out to be two single beds pushed together.

Despite these occasional drawbacks, the consensus remains that Hotel Galicya offers a good night's sleep with its generally very comfortable and clean beds.

Cleanliness
Hotel Galicya stands out for its impressive cleanliness with numerous reviews highlighting the excellent upkeep of the rooms and common areas. Guests frequently mention that the rooms are clean, tidy and well-maintained with daily cleaning routines ensuring a spotless environment. The bedding and towels are regularly changed, contributing to a fresh and comfortable stay.

The hotel’s bathrooms receive commendations for their cleanliness, adding to the overall positive experience. While some guests noted minor issues like stained towels and aging carpets, these are exceptions in an otherwise meticulously maintained facility. The hotel's common areas, including hallways and the restaurant, are also kept to high standards of tidiness.

Despite the occasional suggestion for room renovations, Hotel Galicya's commitment to cleanliness is evident, making it a top choice for travelers seeking a clean and organized accommodation. Overall, the hotel’s sanitary conditions significantly enhance the quality of the guest experience.

Staff
Travelers to Hotel Galicya consistently highlight the exceptional service provided by its staff. The team is noted for being extremely friendly, helpful and accommodating. Guests frequently encountered a polite and welcoming atmosphere from the moment they arrived with reception staff in particular receiving praise for their attentiveness and professionalism. Furthermore, the hotel boasts a highly service-oriented ethos, marked by knowledgeable and responsive personnel who demonstrate an impressive level of empathy and sensitivity to guest needs.

The chambermaids and breakfast staff also contribute to the positive experience, being recognized as courteous, friendly and talkative. Overall, the hotel’s workforce is characterized by their readiness to assist with any questions or concerns, ensuring a pleasant and seamless stay for guests. Criticisms are minimal with only a few comments suggesting minor room for improvement, yet the overwhelmingly positive feedback underscores a strong commitment to guest satisfaction.

Wi-Fi
Hotel Galicya is praised for its complimentary Wi-Fi with many guests noting the connection as decent or even fast and stable. Overall, the Wi-Fi works well, is efficient and has garnered a good reputation among visitors. Some have specifically mentioned the excellent and fast internet access available, contributing to a positive guest experience.

However, it is important to note that a few guests faced issues such as weak or slow Wi-Fi in certain rooms, specifically mentioning room 219, where the connection was only available in the corridor. Despite these occasional connectivity problems, the general consensus indicates that the Wi-Fi quality at Hotel Galicya is satisfactory for most guests' needs.

Parking
Hotel Galicya offers a variety of parking options that guests have widely praised for their convenience and affordability. The hotel features a large parking area, including both free and paid spaces, ensuring guests have several choices based on their preferences. Paid parking is reasonably priced at 20 PLN per day, which many guests found to be quite affordable. On-site parking is a major plus with many reviews highlighting the ample and spacious parking lot located directly at the hotel property.

Several reviews also appreciated the availability of private parking, including spaces behind a barrier for added security. Despite all the positive remarks, a few guests did note that the parking spaces could be wider and that parking was sometimes limited. However, most guests didn't encounter significant parking issues and found the parking situation satisfactory, especially with the easy accessibility and direct tram connections to the city center.

Overall, the consensus is that Hotel Galicya provides very good parking facilities, which significantly contribute to a convenient and stress-free stay.

Family
Hotel Galicya is a family-friendly destination, making it an excellent choice for family stays. Guests appreciated the comfort and convenience provided by baby cots and other amenities tailored for families. Many noted that the children particularly enjoyed the breakfast options and had a great time during their stay.

The hotel offers a quiet environment at night, contributing to a pleasant and restful stay for families. With easy access to tram services and local attractions, it's well-suited for those looking to explore the area with kids. The small play area and clean pool were also highlighted as positive features for keeping children entertained.

Moreover, the hotel is not only family-friendly but also pet-friendly, making it a versatile option for guests traveling with pets. Special discounts and conditions for Ukrainian families were noted, indicating the hotel's accommodating and inclusive policies.

While the overall room conditions were appreciated for their cleanliness and quietness, some guests mentioned issues such as slow WiFi and occasional noise from neighboring rooms, particularly due to the presence of many refugee families. Despite these minor concerns, the overall consensus points to Hotel Galicya being a comfortable and suitable place for family stays.

3 Star
Hotel Galicya offers a great value for money, especially considering its three-star rating. Guests frequently highlight the cleanliness and tidiness of the rooms, which are well-maintained to typical 3-star standards. The hotel features a good breakfast, which some even describe as luxurious for its category and the staff are noted for being nice, helpful and professional, particularly at the reception, where they assist with city navigation issues.

Despite the hotel's heyday being behind it, it still boasts a cozy and inviting atmosphere. The comfortable rooms are cleaned daily, ensuring a pleasant stay for guests. Overall, Hotel Galicya provides a decent standard of accommodation that matches its star rating with a good price-quality ratio that many find appealing and worth recommending.

Business
Hotel Galicya proves to be a suitable option for business travelers, especially for short stays ranging from one to two days. Reviewers highlight the very good Wi-Fi, which is an essential feature for any business purpose. The hotel is described as quiet enough, which allows for a peaceful working environment. Its location is particularly beneficial, being well-connected to main areas and public transportation, including close proximity to a tram stop. This convenience extends to nearby supermarkets and restaurants, as well as a popular business district, making it pragmatic for those on business trips.

The facilities receive nods of approval with mentions of excellent rooms, spacious showers and in-room amenities such as an electric kettle and minibar stocked with drinks. Staff are noted to be helpful and the hotel features an intimate and cozy style fitting for business travelers. Additionally, the on-site conference room adds to the hotel's business-friendly credentials.

However, there are some concerns about the efficiency of deposit release with some guests noting delays of up to two weeks. Despite this, the overall sentiment remains positive with the hotel being recommended as a good rest stop for business or personal vacations.

In summation, Hotel Galicya stands out as a practical and comfortable choice for those in town for business, thanks to its strategic location, excellent facilities and conducive environment for work.

Accessible
Hotel Galicya boasts several accessibility features that cater well to guests with disabilities. Its proximity to a nearby bus stop and short distance to the tram ensures ease of access to public transportation. The hotel is equipped with a wheelchair-friendly room located conveniently close to both the elevator and the front desk, making it suitable for those with mobility issues.

However, it's worth noting that the elevator only reaches up to the second floor and there is no service to the third floor, which could pose a challenge for some guests. Despite this limitation, the presence of the elevator, although somewhat far from certain areas, still offers a degree of convenience.

Overall, Hotel Galicya is accessible for many travelers with disabilities, particularly those who don't require access to the third floor and its location near public transport adds to its appeal.

Dog Friendly
Hotel Galicya is a highly recommended option for travelers with pets. The location is well-regarded for being dog-friendly, making it ideal for vacationing with a canine companion. Guests appreciate that pets are welcomed without any extra charges and they are even allowed in the dining area. The hotel offers pet-friendly, spacious rooms and has ample outdoor areas for walking dogs, ensuring both comfort and convenience. Additionally, there is a nice play area for pets, making it a standout choice for those traveling with their furry friends. The accommodation options reinforce its reputation as a genuinely pet-friendly establishment.


No, Hotel Galicya doesn't have any pool.

No, a spa isn't available at Hotel Galicya.

Yes, Hotel Galicya welcomes dogs.

Yes, parking facilities are available at Hotel Galicya.

No, Hotel Galicya doesn't have a gym.

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