Aparthotel Lumen

Krakow 49.98021300, 19.91324800 , Ul.smoleńskiego 110 (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsAparthotel Lumen emerges as a well-regarded choice for travelers, particularly noted for its prime location, friendly staff and excellent value for money. Strategically situated on Krakow's outskirts, it provides easy access to the city center and popular tourist destinations via nearby highways. Its close proximity to amenities such as supermarkets and dining options adds to its appeal. Despite being in an industrial area, the hotel maintains a quiet and peaceful environment, boasting free and secure parking which is a significant advantage for those traveling by car.

The hotel's breakfast service is a highlight, receiving widespread praise for its generous, varied and tasty offerings. Guests appreciate the abundance and quality, which cater to different tastes, ensuring a satisfying start to the day. The dining experience, though somewhat mixed, generally receives positive feedback for the quality and creativity of the food, despite minor inconveniences such as limited dinner hours and occasional noise from restaurant celebrations.

The rooms at Aparthotel Lumen are consistently commended for their cleanliness, spaciousness and comfort. They are described as well-maintained with practical amenities that meet basic needs efficiently. However, the lack of air conditioning and minor maintenance issues are noted concerns. Despite these, the overall sentiment is that the rooms offer a comfortable and pleasant stay.

Cleanliness throughout the hotel is often remarked upon positively with high standards that contribute to a welcoming atmosphere. Any lapses in hygiene appear to be isolated incidents, overshadowed by the frequent praise for the well-kept environment.

The staff at Aparthotel Lumen are a standout feature, earning high marks for their friendliness, helpfulness and professionalism. Guests report feeling genuinely valued and well-cared-for with the staff's ability to speak multiple languages further enhancing the guest experience.

While the free Wi-Fi service receives mixed reviews, it works well in common areas like the reception. Some guests face connectivity issues in their rooms, reflecting the variability in network performance.

The comfort of the beds also garners positive feedback with the majority of guests finding them clean and conducive to a good night's sleep. Occasional complaints about bed firmness or squeakiness are noted but do not detract significantly from the overall comfort.

For those traveling with pets, Aparthotel Lumen is an excellent option, widely praised for its dog-friendly policies and amenities, making it a convenient stop for pet owners.

In summary, Aparthotel Lumen offers a strategic, comfortable and clean lodging option with outstanding staff service, making it a favorable choice for travelers passing through or exploring the Krakow area.
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Room Types
Twin Room This twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Triple Room This triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 4 beds.

Family Room This family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Double Room This double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Standard Twin Room with Sofa This twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

Guest Reviews
8.5
Very Good
Location
Aparthotel Lumen enjoys a very convenient location for travelers, making it an excellent choice for anyone passing through or exploring the area around Krakow. Situated on the outskirts of the city, it is notably accessible from the highway, providing easy access to main roads, making it ideal for those on transit or en route to popular destinations such as Zakopane or Energylandia.

The proximity to various amenities is a significant plus with a Lidl supermarket, KFC and other shops just across the road. This ensures that guests have readily available options for dining and essentials. Despite being located in an industrial area, the hotel offers a peaceful and quiet environment, untroubled by road noise.

The location is particularly favorable for drivers, featuring free parking and being just 10 kilometers or approximately 20 minutes by car, from Krakow's city center. This makes it a strategic starting point for sightseeing tours in the surroundings of Krakow, including visits to the Wieliczka Salt Mine and Ojcowski Park.

The Aparthotel Lumen also caters well to families and overnight travelers. The spacious, clean rooms and the delicious, varied breakfast receive high marks and the friendly, helpful staff further enhance the stay. Though bus connections might be limited, the location is still deemed great for its accessibility and convenience for car travelers.

Overall, Aparthotel Lumen stands out as a practical and strategically located choice, offering excellent value for money and a comfortable stay for anyone traveling through or around Krakow.

Breakfast
Aparthotel Lumen consistently receives high praise for its breakfast offerings. Guests highlight the generous and varied selection available, often described as abundant and rich. The quality and taste of the food frequently impresses with many singling out the delicious cottage cheese and grilled sausages. The breakfast is commended for its Swedish buffet style, ensuring a wide range of options that cater to different tastes. Cleanliness and presentation are also appreciated, contributing to an overall pleasant dining experience.

The buffet is regularly replenished, ensuring freshness and availability until the end of service. There are enough options to satisfy even the most demanding guests with several mentioning that the breakfast includes everything needed to start the day right. While the majority of reviews are positive, a few suggest that the selection could be improved or is standard for the price range. Nonetheless, the hearty and tasty breakfasts, combined with a wide variety of dishes, seem to be a standout feature of the hotel.

Overall, the breakfast at Aparthotel Lumen appears to offer excellent value with guests recommending it highly. Whether seeking a hearty start to the day or a variety of choices, visitors seem to leave satisfied and well-fed. The friendly staff and well-maintained dining area only add to the appeal, making breakfast a highlight of the stay for many guests.

Dinner
The dining experience at Aparthotel Lumen has garnered mixed reviews from guests. On the positive side, the restaurant, which has undergone a refreshing renovation, offers very high-quality, sophisticated and delicious food. Guests have appreciated the varied menu that caters to different tastes with some dishes appearing to have a home-made quality. The creative chef’s daily specials have also been highlighted as a delightful aspect of the dining experience.

However, there are several drawbacks to note. The restaurant's dinner buffet options are described as slightly poor, lacking variety. Additionally, the restaurant often closes early, sometimes as early as 20:00, which poses a challenge for guests looking to dine later in the evening. In certain instances, the restaurant was closed entirely, leaving KFC as the nearest dinner option. Noise from overnight celebrations on the first floor restaurant has also been a concern for some guests, affecting their overall dining experience.

While the food quality is praised, the limited hours and occasional closures can be inconvenient for diners looking for a reliable dinner option within the hotel.

Rooms
Aparthotel Lumen offers an experience characterized primarily by its clean, spacious and comfortable accommodations. Reviews consistently praise the hotel's rooms for being tidy and well-organized with many guests highlighting the generous space each room provides. The rooms are described as equipped with essential amenities, meeting basic needs efficiently.

Guests appreciate the simple yet practical design of the apartments, often mentioning the inclusion of features like tables, chairs and comfortable beds. Family rooms and triple rooms are noted for their large size, making them suitable for larger groups or families.

Cleanliness stands out as a recurring positive remark with many guests assuring that rooms were well-maintained and tidy upon their arrival. The hotel rooms are described as cozy and pleasant, contributing to a comfortable stay. Additionally, the rooms are well-ventilated, enhancing the overall comfort for guests.

On the downside, some reviews point out the lack of air conditioning, which could be a concern during warmer periods. There were also mentions of minor maintenance issues, such as leaking showers and the absence of face towels. A few reviews indicated that rooms might need a more thorough cleaning service and slight updates in terms of interior design.

Overall, Aparthotel Lumen is seen as an economy-class accommodation providing spacious, clean and comfortable rooms, making it a decent choice for those looking for a no-frills stay.

Beds
Aparthotel Lumen is widely praised for its beds with numerous guests highlighting the comfort they experienced during their stay. The majority of reviews commend the beds for being comfortable, often describing them as cozy and large. The mattresses and bedding receive positive remarks for their quality, providing guests with a pleasant night's sleep. Cleanliness is another standout attribute with many noting that the beds are covered in clean, white bedding and the general tidiness is maintained to a high standard.

However, some reviews point out occasional issues, such as narrow or firm beds and minor discomfort from squeaky mattresses. Despite these few drawbacks, the general consensus leans heavily towards a positive experience, supported by the keen attention to comfort and cleanliness. Family rooms, in particular, get a nod for their spacious and comfortable setup, ensuring a restful environment for all guests. Overall, Aparthotel Lumen provides a reliably comfortable and clean bed experience, making it a solid choice for travelers prioritizing a good night's sleep.

Cleanliness
Aparthotel Lumen receives notable praise for its cleanliness, reflecting a commitment to maintaining hygienic and welcoming spaces for guests. Many reviews highlight the hotel's high standards of cleanliness with several remarks describing both the rooms and communal areas as very clean, tidy and well-maintained. The apartments and rooms are frequently mentioned as clean, spacious and comfortable, contributing to a pleasant stay for visitors. Guests have also noted clean sheets, towels and well-ventilated bathrooms and rooms.

While the positive feedback is prevalent, some reviews point to occasional lapses in cleanliness, particularly in bathrooms and during extended stays, where a few guests mentioned a lack of regular cleaning. Reports of cobwebs, dust and old dirt in certain areas suggest that while the general cleanliness is commendable, consistency could be improved. Despite these points, the overall consensus is that Aparthotel Lumen offers a clean and well-kept environment that leaves a largely favorable impression on its guests.

Staff
The reviews for 'Aparthotel Lumen' paint a vivid picture of an outstanding hospitality experience, largely driven by the hotel's remarkable staff. Guests repeatedly highlight the high-level service provided by the friendly and helpful personnel. The owners receive special mentions for their warmth, empathy and visible commitment to guest satisfaction, making them excellent hosts.

Receptionists are praised for their friendliness and efficiency, providing clear check-in instructions and ensuring a swift, welcoming process. Many guests describe the service as top-notch, attentive and kind with a personal touch that makes them feel genuinely valued. The staff's individual approach to clients is noted, reflecting a dedication to personalized service.

Despite a few isolated concerns about the lack of overnight staff and occasional lapses in communication, the general sentiment is overwhelmingly positive. The staff's competence and politeness stand out with numerous mentions of their ability to speak multiple languages, enhancing the guest experience.

Guests appreciate the pleasant, communicative and polite nature of the team, who go above and beyond to facilitate a comfortable stay. The positive reviews often mention the warm and quick welcomes, friendly trainers by the pool and a cheerful demeanor that permeates the hotel.

In summary, 'Aparthotel Lumen' is characterized by the exceptional hospitality offered by its staff, creating a welcoming and friendly environment that leaves a lasting impression on its visitors.

Wi-Fi
Aparthotel Lumen offers complimentary Wi-Fi to its guests and despite some mixed reviews, several guests found the internet service to be good or stable. Some reviews note that the Wi-Fi connection works well overall with occasional minor issues. However, there are mentions of weak or barely working internet, especially in the rooms and on specific floors. Guests on certain floors experienced intermittent signal loss or slow speeds. Wi-Fi seems to be most reliable at the reception area. While some visitors had positive experiences with fast and stable internet, others faced connectivity challenges, indicating variability in the network performance throughout the hotel.

Parking
Aparthotel Lumen offers a notable advantage for guests traveling by car with its free private parking. Many reviews highlight the convenience of the available parking, noting it as a significant plus. The facility is well-secured with fenced areas and 24-hour building security, ensuring safety for vehicles. The parking is conveniently located close to the hotel's premises, allowing for easy access. Despite the parking area's smaller size, most guests found it sufficient and did not encounter significant issues. Covering various types of parking needs, including covered parking on level 0, the hotel manages to cater well to drivers. However, there are mentions of occasional difficulties in finding a spot due to the compact parking lot's size. Overall, the free and secure parking makes Aparthotel Lumen an attractive option for those driving to their destination.

Dog Friendly
Aparthotel Lumen stands out as an exceptionally dog-friendly destination, welcoming four-legged friends with open arms. Guests highlight the convenience and accessibility of dog facilities, making it an enjoyable experience for both pets and their owners. The hotel's pet policy is well-received with the option to bring pets for an additional fee. Furthermore, pet-friendly amenities, such as accessible dog areas and the allowance to take lunch boxes, add to the overall convenience.

Despite the overall positive reception, a few guests noted issues such as prolonged barking, which could potentially disturb the peace. However, for those traveling with pets, especially motorcyclists who often have pets as companions, Aparthotel Lumen is a highly recommended stop, offering welcoming and accommodating services for pet owners.


No, Aparthotel Lumen doesn't have any pool.

No, a spa isn't available at Aparthotel Lumen.

Yes, Aparthotel Lumen welcomes dogs.

Yes, parking facilities are available at Aparthotel Lumen.

No, Aparthotel Lumen doesn't have a gym.

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