8.7
Very Good
From $245
From $245
Info Summary of reviewsAnantara Desaru Coast Resort & Villas is a highly praised resort known for its exceptional location and outstanding amenities. Situated along a pristine beach, the resort caters to both couples and families seeking a peaceful coastal getaway, providing a sense of exclusivity and tranquility. Its strategic position near Singapore makes it an attractive destination for a convenient escape, enhanced by luxurious accommodations with mesmerizing views that offer a calming ambience ideal for relaxation.

Guests are particularly impressed by the breakfast offerings, which feature a diverse range of high-quality local and international dishes. Despite occasional service efficiency issues, the breakfast experience remains a standout highlight, providing a satisfying morning start. Dinner at the resort presents a mix of experiences, with notable praise for specific dishes like the lamb and ribeye steak, despite some mixed opinions on variety and pricing.

The rooms at Anantara Desaru Coast Resort & Villas are celebrated for their spaciousness and comfort, with modern amenities, elegant design, and impeccable cleanliness. The luxurious decor, substantial balconies, and sea views contribute to a memorable stay. Families appreciate the ample space and interconnected rooms, while the exceptional hospitality provided by the staff enhances the overall experience.

Cleanliness is a cornerstone of the resort, which maintains an immaculate environment, including beautifully maintained facilities and a serene, pristine beach that is perfect for relaxation. Guests frequently commend the staff for their warmth and dedication, noting their exceptional service and attention to detail that elevates the guest experience.

The resort's pools are another highlight, with a stunning infinity pool offering scenic views and a heated option for comfort in various weather conditions. The beautiful landscape and beach access complement the aquatic offerings, enhancing the guest experience.

Families find the resort perfectly suited for their needs, with spacious rooms and a kids club offering engaging activities for children. The family-friendly atmosphere is supported by attentive staff who ensure a pleasant stay for all guests.

Overall, Anantara Desaru Coast Resort & Villas is an ideal destination for those seeking a luxurious and serene escape, with remarkable service, stunning surroundings, and family-oriented facilities contributing to its appeal.
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8.3
Very Good
From $55
From $55
Info Summary of reviewsLotus Desaru Beach Resort & Spa is strategically positioned near the beach, offering easy access to both seaside views and local attractions such as Desaru Waterpark and Bandar Penawar, making it a popular choice for families. The well-maintained resort features clean rooms, ample parking and a serene atmosphere perfect for short getaways. The beach, noted for its cleanliness and privacy, provides picturesque sunrises and a tranquil setting.

The breakfast at the resort receives positive feedback for its variety and taste with many enjoying the extensive buffet spread that includes local delights and vegetarian options. Guests appreciate the friendly staff and the lovely seaview while dining. Some suggest adding more Western food options and addressing occasional overcrowding. Despite minor criticisms, breakfast remains a highlight of the stay.

While dinner experiences are mixed, many guests praise the variety and taste of the food, particularly at the seafood and Indian restaurants. Room service is also commended for its quick delivery and good taste. Some guests find the buffet dinner overpriced and lacking variety and there are occasional reports of unhelpful staff and slow service. Despite these issues, the resort's dinner offerings are generally well-received.

The resort's rooms are spacious, clean and comfortable, especially suited for families. Guests appreciate the ample space, living areas and balconies in some units. Although the rooms show signs of aging with outdated furnishings and occasional maintenance issues, the overall family-friendly atmosphere and wide array of on-site facilities help maintain a positive impression.

Cleanliness at the resort receives mixed reviews; many guests praise the well-maintained surroundings and efforts of the housekeeping staff, but some report issues with dirty or outdated facilities and occasional pests. Improved cleaning practices could enhance guest satisfaction.

The staff consistently receives high praise for their friendliness and helpfulness, significantly enhancing the guest experience. Security personnel, buggy and shuttle services are noted for their efficiency. Some isolated incidents of unhelpful staff are reported, especially during busy times, but overall, the hospitality is commendable.

The WiFi service at the resort receives mixed feedback; while some find it excellent with fast speeds, many report issues with limited usage, patchy connectivity in rooms and absence of Wi-Fi in common areas. There is a clear need for improvement in the service.

The spa is highlighted for its clean, spacious and well-equipped facilities, providing a soothing and relaxing ambiance. Guests commend the spa massages and the staff's professionalism, though some find the prices high. Expanding services could further enhance the guest experience.

The gym receives mixed reviews with some finding it well-maintained and others noting it looks old and rusted. Despite criticisms, it serves its purpose for fitness enthusiasts.

The resort’s pools, water park, lazy river and dedicated kids' swimming areas are highly appreciated by families, making them a highlight of many stays. The pool experience receives mixed cleanliness reviews with some praising the well-maintained facilities and others suggesting improvements. Overcrowding and the occasional worn-out appearance of the facilities are reported, but the expansive layout helps manage the crowd.

The beach, described as clean and not crowded, offers a private and tranquil environment ideal for relaxation. The beachfront features water slides and a nice bathing area, particularly loved by children.
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Hard Rock Hotel Desaru Coast
Hotel in Desaru
8.3
Very Good
From $113
From $113
Info Summary of reviewsHard Rock Hotel Desaru Coast enjoys an enviable location in the heart of Desaru Coast, offering direct access to Adventure Waterpark and easy proximity to local dining options and the beach, although it shares beach access with the neighboring Westin Hotel. This prime location makes it ideal for family getaways and relaxing escapes alike, albeit somewhat remote for those seeking extensive exploration beyond the immediate area.

The breakfast at the hotel receives widespread acclaim for its diverse and delicious buffet spread featuring local and Western items, live cooking stations and highlights like roti canai and fresh coffee, along with courteous service. However, some guests note limited seating and slow refills during peak times. Dinner experiences are more mixed with high praise for the Mexican restaurant and in-house Sessions, alongside critiques of insufficient vegetarian options, slow service and some food quality issues.

The hotel’s rooms stand out for their cleanliness, comfort and spaciousness, praised for their appealing interiors, large wardrobes and comfortable beds. Guests enjoy amenities such as balconies with scenic views and effective room service, though minor maintenance issues and occasional cleanliness lapses are noted.

Cleanliness across the hotel is generally well-regarded with clean rooms and well-maintained facilities contributing to a positive environment. However, there are sporadic critiques of dust, musty smells and occasional pests, suggesting a need for more consistent housekeeping.

Staff at Hard Rock Hotel Desaru Coast are frequently praised for their friendliness, professionalism and helpfulness, creating a welcoming atmosphere. While isolated reports of slow service and unprofessional behavior exist, the overall sentiment towards the staff is highly positive.

Wi-Fi access is mixed with guests appreciating the seamless connection and decent speeds but noting variability in reliability across the property. The Rock Spa offers a luxurious but somewhat pricey experience with a tranquil ambiance, though improvements in massage techniques and better management of loud music are suggested.

The gym is well-equipped, clean and appreciated for being open 24 hours, though some guests suggest additional features like heavy punching bags could enhance the facility. The pool experiences are mixed with families enjoying a fun, child-friendly environment, though issues with size, cleanliness and restrictive operating hours are noted.

Beach experiences are positively reviewed for their beauty and cleanliness despite the 10-minute walk through the Westin Hotel to access it and the shared nature of the beach creates a pleasant setting for relaxation. Parking is provided free of charge and is ample, though its distance from rooms and the lobby can be inconvenient.

Overall, Hard Rock Hotel Desaru Coast is praised for its strategic location, excellent breakfast offerings, comfortable rooms and friendly staff, making it a desirable option for both family vacations and relaxing escapes despite some areas needing improvement.
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The Westin Desaru Coast Resort
Resort in Desaru
8.8
Excellent
From $146
From $146
Info Summary of reviewsThe Westin Desaru Coast Resort stands out as a highly recommended destination, offering an exceptional and serene beachside getaway. Guests laud its prime location featuring direct beach access and stunning sea views, making it ideal for relaxation and enjoying coastal beauty. The nearby attractions such as the Hard Rock Cafe, adventure park and golf courses add to the overall appeal of the resort.

The breakfast experience at the resort is frequently highlighted as a standout feature with many guests praising the extensive variety and quality of the offerings. The buffet breakfast, in particular, receives commendations for its superb assortment of Western and Asian dishes, generous portions and attentive service. Despite occasional crowding, the breakfast ambiance remains enjoyable.

The dinner options receive mixed reviews with the buffet and room service winning praise for their delicious and fresh food. The Seasonal Tastes Restaurant is noted for its superb buffet, while the Prego restaurant's quality can vary, occasionally suffering from slow service. However, à la carte options and main restaurant meals often fall short in taste and variety and the dining prices are seen as somewhat high.

Rooms at the resort are described as spacious, clean and well-maintained with modern and luxurious design elements. The comfortable beds, ample amenities and beautiful views contribute significantly to guest satisfaction. Despite minor issues like occasional noise disruptions or slow drainage, the positive aspects of the accommodations dominate the reviews.

The resort is consistently praised for its high standards of cleanliness, both in rooms and throughout the property. Housekeeping services are commended for their thoroughness and promptness, helping to maintain a spotless environment.

The staff at The Westin Desaru Coast Resort are widely celebrated for their friendliness, attentiveness and professionalism. Guests often mention the warm welcomes and efficient service they receive from the reception, breakfast and spa teams. Certain staff members receive special recognition for their outstanding service, further enhancing the positive guest experience.

The spa and gym facilities also receive high marks from guests. The spa is noted for its relaxing ambiance, skilled masseurs and excellent service despite some high pricing and limited availability. The gym is appreciated for its 24-hour accessibility, cleanliness and comprehensive equipment.

The pool area receives mixed feedback; while it is often described as clean and enjoyable, some guests find it too small and occasionally crowded. The ongoing construction of a new pool is noted, which may improve the poolside experience in the future.

The beach adjacent to the resort is a major highlight, described as vast, clean and well-maintained. Guests enjoy the private and serene atmosphere, easy access and beautiful scenery, making it an ideal spot for relaxation and recreation.

Parking at the resort, however, is a notable concern for many guests. The limited and poorly lit parking spaces, along with the additional fee, are areas where the resort could improve.

In summary, The Westin Desaru Coast Resort is celebrated for its excellent location, impressive rooms, outstanding breakfast and exceptional service, making it a favored destination for a relaxing and memorable beachside retreat. The few areas for improvement include dinner variety, pool size and parking facilities.
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One&Only Desaru Coast
Resort in Desaru
9.0
Excellent
From $590
From $590
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8.2
Very Good
From $41
From $41
Info Summary of reviewsLOTUS SEAVIEW BEACH RESORT in Pengerang offers a serene escape along the tranquil coastline, appealing to many guests seeking relaxation and beautiful seaside views. The resort's location provides convenient access to a private beach while maintaining a quiet and secluded atmosphere away from the bustling Desaru City. Guests commend the welcoming staff for their politeness and eagerness to assist, which enhances the overall experience.

Breakfast at the resort receives positive reviews for its wide selection and flavorful dishes, with traditional favorites like Nasi Lemak capturing guests' taste buds. Despite some suggestions for improved variety, breakfast remains a delightful aspect of the stay, ensuring a satisfying start to each day.

The resort's accommodations are noted for their spaciousness and comfort, offering clean and well-maintained environments that suit both families and individual visitors. The rooms provide attractive views and easy access to both the pool and beach, adding convenience and enjoyment to the holiday experience.

Moreover, the resort consistently impresses guests with its high level of cleanliness, likened to the standards of a 4-5 star hotel. Visitors appreciate the tidy and inviting atmosphere, accompanied by good customer service and a well-regarded restaurant.

The staff is praised for their friendliness and helpfulness, with special mentions for Rizwan, the manager, who exemplifies the resort's commitment to outstanding customer service. While minor feedback suggests room for improvement in certain areas, the overall service ethos is commendable.

Although the swimming pool is noted for its limited size during peak times, it remains an enjoyable feature alongside the resort's beachfront setting. Guests appreciate the pool's convenient positioning despite occasional maintenance issues.

Overall, LOTUS SEAVIEW BEACH RESORT emerges as a favored choice due to its blend of beauty, peace, and excellent service, promising many guests a return visit in the future.
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Desa Selatan Resort
Hotel in Pengerang
8.1
Very Good
From $27
From $27
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7.5
Good
From $95
From $95
Info Summary of reviewsSand & Sandals Desaru Beach Resort & Spa earns high praise for its prime beachfront location, providing easy access to serene sandy shores and stunning ocean views. The peaceful ambiance and strategic proximity to dining, shopping and entertainment make it an ideal retreat for both relaxation and exploration. Guests enjoy the expansive and clean beach, beautiful scenery and peaceful environment, although some noted it could be rocky and less suitable for swimming during high tides.

The resort features a commendable breakfast variety with delicious options like made-to-order omelets and local specialties, although improvements in food supply, replenishment speed and seating arrangement are needed. Dinner experiences are highlighted by exceptional Malaysian cuisine, particularly at Spice & Herbs restaurant and the Teppanyaki grill. However, the Western food options received mixed feedback regarding taste and service speed with reports of slow service affecting some dining experiences.

Rooms are spacious and comfortable, many offering lovely views and modern designs. Guests appreciated the large beds, nice balconies and additional amenities such as swings for kids and bathtubs. Despite these positives, some guests reported issues with cleanliness and maintenance, including musty smells, dusty floors and occasional maintenance problems.

Cleanliness overall receives mixed reviews with guests praising some well-maintained areas while others highlight neglected rooms and public spaces, slow housekeeping and general maintenance needs.

Staff performance is similarly mixed. Many guests found the staff friendly, helpful and attentive, particularly the front desk and housekeeping teams. However, understaffing issues, instances of rudeness and delayed service were reported, indicating room for improvement in management oversight and staff training.

The WiFi service at the resort elicits varied responses. Some guests noted strong connectivity and good room signals, while others experienced slow speeds and unavailability in certain areas.

The spa, though appreciated for its facilities, faces operational inconsistencies with availability affected by staffing and closures. Positive feedback on treatments contrasts with comments on limited options and higher prices.

The gym receives mixed reviews. Its location within the resort is appreciated, but guests have concerns about its size, upkeep and occasional closures.

The pool is a popular feature, praised for its size and family-friendly amenities, including mini slides and comfortable lounging options. However, issues with cleanliness and maintenance were noted, suggesting the need for better safety measures and routine cleaning.

In summary, Sand & Sandals Desaru Beach Resort & Spa excels in location, offers spacious and comfortable accommodations and has a beautiful beach. Improvements in service efficiency, maintenance, cleanliness and overall dining experience could enhance guest satisfaction.
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Sebana Cove Resort
Resort in Pengerang
8.5
Very Good
From $69
From $69
Info Summary of reviewsSebana Cove Resort offers a tranquil escape nestled in a serene and natural environment, perfect for guests seeking privacy and relaxation away from city life. The location, surrounded by beautiful gardens and refreshing nature views, appeals to those looking for a peaceful staycation. Though secluded and somewhat distant from major attractions, its recent renovations amplify its charm as a relaxing retreat. Guests appreciate ample parking directly in front of their rooms, contributing to the convenience of exploration in nearby areas.

The resort provides a comforting and pristine getaway with spacious, well-furnished rooms praised for cleanliness and modern aesthetics. Large suites with private balconies offer picturesque views, some overlooking the tranquil pool area. Though there are suggestions for facility upgrades and improved cleanliness standards, particularly in the pool and bathroom amenities, the environment remains inviting and ideal for unwinding. The staff consistently receives accolades for their outstanding hospitality, offering friendly, attentive, and responsive service that enhances the welcoming atmosphere throughout the resort. Special commendations for certain staff members, such as Syahmi, underscore the exceptional dedication of the team.

The breakfast experience is largely positive, with delicious and satisfying fare complemented by sizeable portions and a variety of Western and local options, enhanced by the picturesque setting during sunrise. While there are some suggestions for menu expansion and coffee quality improvement, breakfast remains a highlight of many guests' stays. Families particularly find Sebana Cove Resort's environment conducive for quality time, with a welcoming swimming pool featuring family-friendly aspects like a fun slide for children. Though some concerns about pool maintenance exist, the area overall provides a joyful and relaxing spot.

Sebana Cove Resort's serene atmosphere, friendly staff, and family-friendly amenities ensure a restful and rejuvenating getaway for guests seeking an enjoyable escape amidst natural beauty.
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8.6
Very Good
From $74
From $74
Info Summary of reviewsFour Points by Sheraton Desaru, located in Bandar Penawar, offers a strategically convenient location near shops, restaurants and supermarkets, which many guests find advantageous. Although it requires a short drive to reach the beach, the hotel's shuttle services to various tourist spots and the ferry terminal mitigate this drawback. The proximity to Senai Highway enhances connectivity for those exploring by car and the abundance of local dining options adds to the overall appeal.

Breakfast at the hotel earns high marks for its delicious taste, variety and quality. Guests appreciate the extensive choices and freshly made items, though during peak times, some note that space and the speed of refills could be improved. Dinner experiences are generally positive with guests enjoying the high quality of both local and international selections, particularly praising the dessert offerings. While some felt the dinner buffet could use more variety and fresher seafood, the quality of the food remains a highlight.

Rooms are described as spacious, clean and well-maintained, contributing to a comfortable stay. Guests particularly appreciate the modern design and comfortable bedding. Though there are minor grievances about occasional maintenance issues and inconsistencies in room amenities, the overall experience is positive. The ambiance and pleasant interior design enhance the welcoming atmosphere and guests consistently commend the hardworking staff for their friendliness and helpfulness.

Cleanliness is a standout feature at Four Points by Sheraton Desaru with many guests noting the spotless condition of rooms and common areas. The hotel's dedication to maintaining a clean environment is highly praised, though a few isolated lapses have been reported.

The staff at the hotel are frequently lauded for their friendliness, professionalism and attentive service. Specific individuals receive praise for their exceptional efforts, enhancing the overall guest experience. The efficiency and courtesy of the staff ensure a warm and accommodating environment.

Free WiFi at the hotel is generally reliable and strong, allowing guests to stay connected throughout their stay. While some rooms experience occasional connectivity issues, the overall sentiment towards the WiFi service is positive.

The gym at the hotel is well-maintained and equipped with modern facilities, pleasing fitness enthusiasts. Open 24 hours, it offers convenience and quality, complementing the overall stay at the hotel.

The swimming pool is another well-received amenity, appreciated for its cleanliness and suitability for children. While the pool area can get crowded and the floor slippery at times, it remains a popular feature among guests.

Parking facilities at the hotel are ample, safe and convenient, despite a daily fee that some find inconvenient. The secure environment ensures ease of access and peace of mind for those driving.

Families particularly enjoy staying at Four Points by Sheraton Desaru with spacious rooms and family-friendly amenities like teepee tents and game rooms making it an ideal choice for those with children. The hotel's proximity to Desaru Waterpark further adds to its appeal for family outings.

The comfort of the beds is frequently highlighted, providing guests with restful nights. However, there are some criticisms regarding the pillows and bed sheets, which occasionally detract from the overall sleeping experience.

Business travelers also find the hotel suitable for work trips, appreciating the efficient check-in and check-out processes along with the reliable WiFi and comfortable accommodations.

Overall, Four Points by Sheraton Desaru delivers a well-maintained, comfortable and convenient stay, making it a favorable choice for families, business travelers and casual visitors alike.
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7.3
Good
From $29
From $29
Info Summary of reviewsLakeview Terrace Resort Pengerang offers a peaceful retreat with a favorable and tranquil location, ideal for those seeking relaxation away from the hustle and bustle. Nestled in a serene environment, it is particularly convenient for guests with work-related commitments nearby but might be less appealing for those wanting city or beach proximity.

The breakfast service, though simple and starting early, generally satisfies most guests with good-quality food, especially the sambal and coffee, despite occasional issues with variety and replenishment during peak times. The rooms are widely praised for spaciousness, modern design and cleanliness, making them suitable for families and providing a cozy, comfortable stay. Minor cleanliness issues, such as occasional dust and ants, have been noted but do not detract significantly from the overall positive room experience.

Staff at the resort receive high commendation for their politeness, helpfulness and good communication, greatly enhancing the welcoming atmosphere and guest satisfaction. However, the free WiFi service encounters frequent connection issues, particularly during the day and stands out as an area requiring improvement.

The resort’s swimming pools are a major draw, especially for families, although concerns about size, crowding during events and occasional cleanliness issues are noted. The parking arrangement presents logistical challenges due to distance and availability, though some positive aspects include easy side parking and free access.

Family-friendly features, such as spacious rooms and a comfortable environment, make the resort a pleasant stay for large groups and families seeking a tranquil escape. However, certain safety considerations for children and suggestions for separate adult and child amenities could further enhance this appeal.

While the beds are generally comfortable with positive feedback on softness and supportive king-size options, issues like cleanliness and noise have been reported. Collectively, Lakeview Terrace Resort Pengerang presents a cozy, worthwhile choice for those seeking tranquility and relaxation, balanced with a few areas for potential improvement.
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Singgah Pengerang Hotel
Hotel in Pengerang
8.2
Very Good
Info Summary of reviewsSinggah Pengerang Hotel receives generally positive reviews across several categories, contributing to its overall appeal as a comfortable and pleasant place to stay.

The hotel's location is highly appreciated for its balance of accessibility and tranquility. While not centrally located, it offers easy access to local attractions like Bamboo Forest, Yard & Co Cafe and Desaru Waterpark. The peaceful surroundings and strategic position along the main road make it an inviting option for travelers who prefer a quieter setting. Though the area is relatively new and lacks extensive facilities and dining options, nearby shops and restaurants add to its convenience.

The breakfast experience at the hotel is well-received with guests praising the simplicity and deliciousness of the complimentary meals. The pre-packed breakfast options when the cafe is closed are also appreciated. Although the menu is somewhat limited, the quality and portion sizes generally meet guests’ expectations, making for a satisfying dining experience enhanced by a beautiful view of the sunrise from the cafe.

Rooms at Singgah Pengerang Hotel are commended for their cleanliness and comfort, often described as on par with a five-star hotel. Despite their small size and occasional lack of windows, the rooms are well-maintained, functional and aesthetically pleasing, ensuring a cozy stay for guests.

Cleanliness throughout the hotel is consistently highlighted with guests noting the immaculate state of both rooms and facilities. The hotel’s dedication to maintaining a hygienic environment is evident, although minor issues like stained pillow covers are occasionally noted.

The staff at the hotel are another standout feature, garnering high praise for their friendliness, helpfulness and excellent customer service. The team’s accommodating nature and warm demeanor contribute significantly to the overall positive guest experience with proactive and informative service frequently mentioned.

The hotel's free wifi receives strong approval, often described as reliable and fast, particularly appreciated given the area’s poor telco coverage. While there are a few comments about slow data bandwidth, the overall sentiment is that the wifi meets guests' needs effectively.

Lastly, the beds at Singgah Pengerang Hotel are generally reported to be very comfortable, clean and accompanied by adequate towels. Although there are occasional issues such as stains and musty smells, the queen beds typically align with guests’ expectations for a good night’s sleep.

In summary, Singgah Pengerang Hotel offers a blend of accessible location, peaceful surroundings, clean and comfortable accommodations, satisfactory breakfast options, reliable wifi and a friendly and helpful staff, resulting in a highly recommended and pleasant stay for travelers.
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Hotel Desaru Penawar
Hotel in Desaru
7.8
Good
From $22
From $22
Info Summary of reviewsHotel Desaru Penawar stands out positively for its strategic, convenient location close to various amenities. The hotel is conveniently situated near the main road and SKS City Mall, offering easy access to dining options, shopping and essential services like clinics and ATMs. Its close proximity to Desaru Beach, just a 20-minute drive away, further enhances its appeal. The area is clean and safe, making it suitable for both families and individual travelers. Parking facilities contribute to a hassle-free experience for those traveling by car.

The breakfast service at Hotel Desaru Penawar generally receives favorable reviews for its taste and inclusion in the room price. Highlighted items like nasi goreng and desserts add to the satisfaction. While some found the offerings simple and suggested additions, the variety and quality are typically well-received, enhancing the overall value for money.

Guest rooms are noted for their cleanliness and sufficient amenities like tea and coffee sachets, bottled water and basic toiletries. The warm white lighting adds a cozy, romantic touch. However, the rooms are often described as small and issues such as musty smells, lack of soundproofing and occasional noise can detract from the experience. Despite these drawbacks, the rooms maintain a level of comfort and affordability that appeals to a broad range of travelers.

Cleanliness in the hotel generally receives commendation, especially for the well-maintained bathrooms and tidy living areas. Guests appreciate the clean, spacious rooms and fresh air, although some inconsistencies in maintenance, such as occasional dust and mold, have been noted. Addressing these issues could further enhance the overall guest experience.

The staff at Hotel Desaru Penawar are frequently praised for their warmth, friendliness and professionalism. Smooth check-in and check-out processes contribute to a seamless experience. While there are isolated complaints about front desk management, the overall atmosphere is one of welcoming and dedicated service.

Comfortable beds with clean sheets and convenient room amenities like tea and coffee sachets and toiletries are well-appreciated. However, occasional issues with musty-smelling or dirty bedsheets, dusty rooms and faulty room switches have been reported. Despite these concerns, the overall impression of the beds remains positive.

In summary, Hotel Desaru Penawar offers a favorable blend of strategic location, tasteful breakfast, clean and cozy rooms and friendly staff, making it a practical and pleasant choice for travelers seeking value-for-money accommodation. Addressing minor areas of improvement could elevate the guest experience further.
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6.9
Rated
From $60
From $60
Info Summary of reviewsTunamaya Beach & Spa Resort- Desaru enjoys widespread acclaim for its idyllic beachfront location, offering guests serene and scenic views of the sea and pool from their rooms. The resort's peaceful atmosphere and well-maintained beach make it an ideal retreat for those seeking relaxation. The convenience of nearby local restaurants and the strategically accessible town further enhance the guest experience.

The breakfast offerings have been met with mixed reviews. While some guests found the breakfast satisfying with generous servings and local dishes like nasi lemak, others pointed out issues such as limited variety, slow refills and occasional hygiene concerns. Similar mixed feedback applies to the resort's dinner options at Nelayan Restaurant. While some praised the reasonably priced and delicious dishes, others found the limited choices and uneven quality of certain meals, as well as sanitation issues, to be areas requiring attention.

Guest reviews on room conditions are varied. Many commend the spacious, clean rooms with beautiful sea views and comfortable amenities, particularly the seaview rooms. However, there are criticisms regarding outdated decor, maintenance issues such as faulty air conditioning, cleanliness lapses and occasional musty smells, indicating a need for consistent upkeep and modernization.

Cleanliness throughout the resort receives both praise and criticism. Some guests appreciate the clean and comfortable rooms and commendable bed linen, while others highlight issues such as dust, clogged sinks and stale odors in various areas, including bathrooms, balconies, corridors and public spaces.

The staff at Tunamaya Beach & Spa Resort earn high marks for their friendliness, helpfulness and attentiveness, significantly enhancing the overall guest experience. Highlighted individuals and teams received special commendations, though some inconsistencies in service quality and training were noted.

WiFi connectivity is a notable weak point at the resort with numerous guests reporting unstable, slow and often unreliable internet access, particularly in rooms.

The spa services are well-received, characterized as simple yet valuable with satisfying quality and a dedicated team, though managed by third-party vendors.

The resort's pool is a standout feature, appreciated for its cleanliness, spaciousness and convenience. Direct pool access and a nice poolside area contribute to the pleasant experience, despite some maintenance issues and concerns about wild dogs in the vicinity.

The beach is another highlight, praised for its cleanliness, beauty, quietness and direct access from the hotel, providing a tranquil and private setting for relaxation.

Parking is generally convenient and free, though improvements in lighting, space demarcation, shaded options and better overall management are recommended to address accessibility concerns.

Families find Tunamaya Beach & Spa Resort- Desaru particularly suitable, thanks to its family-friendly atmosphere, well-maintained pools, a playground, safe and spacious rooms and activities catering to children, making it an ideal destination for family vacations.
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7.3
Good
From $56
From $56
Info Summary of reviewsAmerald Resort Hotel Desaru enjoys a prime beachfront location, offering a serene escape with stunning sea views and a tranquil atmosphere. Guests appreciate the hotel's perfect setting, with a private and clean beach within walking distance, ideal for witnessing breathtaking sunrises. The proximity to delicious dining options just 15 kilometers away adds variety for travelers. The helpful and friendly staff further elevate the experience, contributing to a relaxing and welcoming seaside environment.

The resort's breakfast receives mixed reviews. Many guests enjoy the variety and quality of the spread, finding it a satisfying start to their day, though some suggest more diversity in Malaysian dishes and improved coffee quality. While some guests noted breakfast could be more prompt, others had a positive experience amidst the resort's pleasant surroundings.

Guests are particularly impressed with the accommodations, finding the rooms clean, spacious, and featuring delightful balconies with comfortable sofa beds. The sea-view rooms are notably popular for their stunning ocean vistas, offering a memorable stay. While some rooms close to the beach might feel sandy, this is often accepted as part of the charm.

Cleanliness is generally commendable, with rooms and bathrooms frequently praised for being spotless. However, some guests noted issues like sticky floors, hair in various parts of the room, and visible dust on furniture, pointing to areas for improvement in maintenance.

The resort's staff are consistently lauded for their friendliness and efficiency. The team, including reception, cafe, and maintenance personnel, enhances the guest experience through their dedication and hospitality, contributing to the welcoming atmosphere. Individual staff members, such as Azira, are particularly appreciated for their exceptional service.

However, a significant issue highlighted by guests is the unreliable WiFi, with connectivity being nearly non-existent on certain floors and weak phone signal strength in rooms. Addressing these connectivity issues could greatly enhance the overall guest experience at the resort.
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8.0
Very Good
From $27
From $27
Info Summary of reviewsDesa Selatan Resort Pengerang offers a serene getaway in a peaceful, forested setting, making it an excellent retreat for those seeking tranquility away from the hustle and bustle. The resort's clean and orderly environment, combined with the spacious and comfortable rooms featuring reputable brand bedding, provides a restful stay ideal for families and groups. Guests appreciate the resort's commitment to room cleanliness, though some areas like communal facilities require better maintenance.

The breakfast service, while convenient and generally tasty, could benefit from a broader menu and improved dining settings. The staff, especially at the front desk and housekeeping, are frequently praised for their friendliness and helpfulness, enhancing the guest experience despite occasional issues with some receptionists.

The resort's swimming pool is a hit with families, particularly children, though its small size and maintenance needs are noted drawbacks. Overall, Desa Selatan Resort Pengerang stands out as a hidden gem for those looking to unwind amid nature, offering a good balance of comfort, cleanliness, and attentive service.
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9.2
Excellent
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8.0
Very Good
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9.6
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6.9
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Info Summary of reviewsDesaru, Bayu Balau Beach Resort is praised for its favorable location, offering a secluded and quiet environment with beautiful sea views. It's conveniently situated near a beach and various amenities like restaurants and shops, which adds to the overall convenience. The resort stands out for its strategic positioning, making it an excellent choice for water activities and family vacations, offering a serene escape with picturesque surroundings.

The breakfast offerings generally receive positive remarks for their delicious taste and variety, although some guests suggest more diversity and improved quality. The dinner experience is also well-received, especially for its delicious seafood and romantic candlelight dinners by the pool, despite some guests calling for higher quality and more options.

Rooms at the resort are commonly highlighted for their comfort and spaciousness with cleanliness being a strong point. Guests appreciate the quiet ambiance and functional amenities, particularly in the villas. However, there are occasional issues with maintenance, cleanliness and noise, pointing to a need for better housekeeping and maintenance.

Cleanliness across the property receives mixed feedback. While some areas like the swimming pool are well-maintained, many guests report issues such as dusty rooms, unclean sheets and poorly maintained facilities. The presence of insects and wild animals also adds to the discomfort, signaling a need for better upkeep and housekeeping.

The staff at Bayu Balau Beach Resort generally receive positive remarks for their friendliness and helpfulness, particularly the reception staff. However, some reviews mention experiences of unwelcoming behavior, indicating inconsistencies in service. Despite this, the majority of guests commend the staff's efficiency and willingness to assist.

The swimming pool is a highlight for many guests, particularly families. It is noted for its large size, cleanliness and child-friendly design, making it a popular and enjoyable feature. However, a few guests suggest more consistent maintenance.

For family vacations, the resort is seen as an ideal destination with its child-friendly environment and extensive pool facilities, including slides that delight children. Though some desire more family-oriented activities, the resort's overall atmosphere and attentive staff make it a great option for families.

Beds receive mixed reviews with many guests finding them comfortable while others note issues with cleanliness and condition, affecting sleep quality. Business travelers find the resort’s conference facilities and amenities adequate, accompanied by good customer service.

In summary, Desaru, Bayu Balau Beach Resort offers a beautiful and tranquil setting with numerous amenities, friendly staff and a family-friendly environment. However, improvements in maintenance, housekeeping and dining options could enhance the overall guest experience.
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*Additional taxes or fees may apply. Please check the final price before completing your booking.
Categories:
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