Hyatt Regency Kinabalu
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Summary of reviewsHyatt Regency Kinabalu in Kota Kinabalu is lauded for its central and accessible location, making it a strategic spot for exploring the city's vibrant offerings. Proximity to key landmarks, markets and eateries, combined with scenic waterfront views, adds to its appeal for both tourists and business travelers.
The hotel's breakfast receives high praise for its extensive and varied buffet, catering to diverse tastes with Western, Asian and Chinese options. Special mentions include kid-friendly dishes and an enjoyable restaurant setting, making breakfast a standout feature. Dinner is generally appreciated for its quality and variety with particularly favorable mentions of dishes like roast beef and room service meals. However, there is room for improvement in some menu items and consistency.
Guests highlight the spaciousness and cleanliness of rooms, complimenting the comfortable beds, modern amenities and stunning sea views, despite some minor points regarding outdated decor and natural light. The hotel's high standards of cleanliness are frequently noted, further enhanced by daily housekeeping and well-maintained facilities, though updates are mentioned as beneficial.
The staff at Hyatt Regency Kinabalu are a significant asset, recognized for their kindness, efficiency and attentiveness, creating a welcoming environment. Specific praise is given to various team members for their helpfulness and professionalism, making guests feel well-catered for throughout their stay.
The gym is well-equipped and appreciated for its quality, even though its small size and access issues are noted. The pool area offers a generally pleasant experience with lovely views and clean facilities, although its small size and lack of shade are minor drawbacks. Parking at the hotel is functional but limited with mixed reviews on its convenience and cost.
For families, the hotel provides suitable accommodations and facilities, like family rooms and a kid-friendly pool, making it a good choice for group stays. The location's proximity to attractions adds to its family-friendly nature, even though some additional amenities could enhance the experience.
The nearby nightlife, accessible on foot, offers great options for evening entertainment, making the hotel a convenient base for exploring local night scenes. Comfortable beds, often described as big and super comfy, contribute to a restful stay, enhancing the overall appeal for those seeking relaxation.
Hyatt Regency Kinabalu strives to deliver a five-star experience with elegant design and high-quality service. While some guests feel the hotel lives up to top-tier standards, others point out areas where service could be further refined. Overall, the hotel remains a commendable choice for its location, comfort and comprehensive amenities.
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The hotel's breakfast receives high praise for its extensive and varied buffet, catering to diverse tastes with Western, Asian and Chinese options. Special mentions include kid-friendly dishes and an enjoyable restaurant setting, making breakfast a standout feature. Dinner is generally appreciated for its quality and variety with particularly favorable mentions of dishes like roast beef and room service meals. However, there is room for improvement in some menu items and consistency.
Guests highlight the spaciousness and cleanliness of rooms, complimenting the comfortable beds, modern amenities and stunning sea views, despite some minor points regarding outdated decor and natural light. The hotel's high standards of cleanliness are frequently noted, further enhanced by daily housekeeping and well-maintained facilities, though updates are mentioned as beneficial.
The staff at Hyatt Regency Kinabalu are a significant asset, recognized for their kindness, efficiency and attentiveness, creating a welcoming environment. Specific praise is given to various team members for their helpfulness and professionalism, making guests feel well-catered for throughout their stay.
The gym is well-equipped and appreciated for its quality, even though its small size and access issues are noted. The pool area offers a generally pleasant experience with lovely views and clean facilities, although its small size and lack of shade are minor drawbacks. Parking at the hotel is functional but limited with mixed reviews on its convenience and cost.
For families, the hotel provides suitable accommodations and facilities, like family rooms and a kid-friendly pool, making it a good choice for group stays. The location's proximity to attractions adds to its family-friendly nature, even though some additional amenities could enhance the experience.
The nearby nightlife, accessible on foot, offers great options for evening entertainment, making the hotel a convenient base for exploring local night scenes. Comfortable beds, often described as big and super comfy, contribute to a restful stay, enhancing the overall appeal for those seeking relaxation.
Hyatt Regency Kinabalu strives to deliver a five-star experience with elegant design and high-quality service. While some guests feel the hotel lives up to top-tier standards, others point out areas where service could be further refined. Overall, the hotel remains a commendable choice for its location, comfort and comprehensive amenities.
Hotel for Honeymoon
Features elegant rooms with city or sea views, a large outdoor pool, and several dining venues. Its central location and luxurious amenities make it a great choice for a romantic getaway.
Hotel with Spa
This hotel offers spa services and is centrally located. The combination of spa facilities and convenient access to the city makes it a balanced choice for relaxation and exploration.
Family Friendly Hotel
Hyatt Regency Kinabalu offers a central location and a range of amenities suitable for families. The hotel is well-equipped and provides easy access to nearby attractions and dining options.
Romantic Hotel
Offers elegant rooms with stunning views, a rooftop pool, and a variety of dining options. Its central location provides easy access to the city's attractions, making it ideal for a romantic getaway.
Hotel near Nightlife Spots
Located centrally, the Hyatt Regency Kinabalu is near the waterfront and popular nightlife spots. It features Shenanigans Fun Pub, an Irish pub with live music, and Mosaic Cafe, offering a classy environment for evening drinks. The hotel's central location provides easy access to other nightlife venues.
Hotel with Swimming Pool
This hotel offers a generally clean and lovely pool with a beautiful and comfortable atmosphere. The pool bar is delightful, boasting stunning views over the waterfront. There is also a swimming area for kids.
Outdoor Pool
Hotel with Free Wi-Fi
This hotel offers complimentary high-speed Wi-Fi in all rooms and public areas. It also features modern amenities and spacious rooms, ensuring seamless connectivity for both leisure and business travelers.
Business Hotel
This hotel is centrally located in the business district and offers over 910 square meters of flexible function space, including a ballroom and thirteen versatile meeting rooms. It provides a complete business center and professional meeting planners.
Hotel with Parking
This hotel provides 94 open-air parking spaces with 24-hour security. Guests can self-park within the gated parking space or opt for valet parking, offering secure and convenient options, though charges apply.
Accessible Hotel
This hotel is committed to providing equal access and opportunity for individuals with disabilities. The features also make this hotel more accessible for older individuals with changing abilities to ensure a seamless experience. Our overall goal is to improve usability throughout the hotel for all guests.
Hotel with Gym
This hotel features a 24-hour fitness center, an outdoor pool, and a sauna. It is centrally located, providing convenience for guests looking to maintain their fitness routine while traveling.
5-Star Hotel
Centrally located in Kota Kinabalu, this hotel offers spacious and elegant accommodations with free WiFi. It features an outdoor pool and multiple dining options. Its prime location makes it easy to explore the city's attractions, dining spots, and shopping areas.
Hotel with Outdoor Pool
Hyatt Regency Kinabalu offers an outdoor pool and a children's pool. Guests can enjoy the poolside bar and scenic views from the pool area, including sunsets.
Luxury Hotel
Guest Reviews
Nestled in the heart of Kota Kinabalu, the Hyatt Regency Kinabalu boasts a location that is often praised by its guests for its convenience and accessibility. The hotel's central position makes it a strategic spot for those looking to explore the city's vibrant offerings. From the bustling Gaya Street night market to the renowned Todak Waterfront, all major points of interest are just a short stroll away.
Travelers note the ease with which they can reach key landmarks such as Jesselton Pier, Suria Sabah and Wisma Merdeka, all within walking distance. The close proximity to various seafood restaurants and local eateries, particularly those located at the Filipino Market, adds to the charm, ensuring guests can savor the local cuisine effortlessly.
The location is also favored for its connectivity; the ferry terminal is just a brief 10-minute walk and the ease of access to shopping malls like the Shuguang Shopping Mall further enhances the convenience. Guests have also pointed out the hotel's excellent positioning near the waterfront, offering scenic views and a pleasant ambiance.
Aside from the strategic location, visitors appreciate the cleanliness, spacious rooms and friendly staff, making their stay comfortable and enjoyable. Whether for a family holiday or a quick getaway, the Hyatt Regency Kinabalu stands out as a perfect base to explore the rapidly developing city with all its vibrant markets, shops and eateries within reach.
The breakfast at Hyatt Regency Kinabalu has garnered numerous positive reviews, highlighting its extensive and varied buffet that caters to both vegetarians and non-vegetarians. Many guests found the breakfast to be delicious with a remarkable range of international choices including Western, Asian and Chinese cuisines. The breakfast buffet is often described as high quality with exceptional options that exceed expectations. Diners also appreciated the diversity, noting specific highlights like rice noodle soup and gelato. Although some mentioned occasional menu repetition and crowded conditions, the overall consensus is that the breakfast is spectacular and worth the price, providing a satisfying start to the day. Special mentions include kid-friendly items like pancakes and donuts and the setting of the restaurant, which adds to the enjoyable morning experience. The breakfast spread consistently receives praise for both its quality and variety, making it a standout feature of the hotel.
Dinner at Hyatt Regency Kinabalu offers a mixed experience with many guests highlighting the impressive food quality. The dinner buffet frequently receives praise for its amazing and extensive spread with particularly high marks for dishes such as roast beef, mashed potatoes and chicken soup. However, some guests noted that specific items like roast lamb were quite dry, indicating room for improvement in certain areas.
The hotel’s restaurants, especially the ground-floor venue and Nagisa, were often mentioned for their excellent dining experiences and delicious offerings. Room service also stands out as a reliable option with several guests commending the tasty and timely meals delivered to their rooms. Although some felt that the food menu was limited and occasionally late, the overall sentiment towards room service remains positive.
Guests were particularly impressed with the overall food quality, whether enjoyed as part of the buffet or via room service. The hotel's proximity to the Todak market adds an extra layer of dining variety with its affordable and delicious seafood. While opinions on the buffet spread’s consistency varied, the vibrant mix of cuisines generally left a favorable impression. The friendly and helpful staff further enhance the dining experience, making it a notable part of staying at Hyatt Regency Kinabalu.
The rooms at Hyatt Regency Kinabalu have generally received positive feedback from guests. Reviewers frequently highlighted the spaciousness of the rooms with many describing them as unexpectedly large and comfortable. Cleanliness is another strong point, as numerous guests mentioned that their rooms were kept clean and comfortable with daily housekeeping ensuring a spotless environment. The air conditioning and comfortable beds were also appreciated, ensuring a pleasant stay.
Additionally, the design and décor of the rooms have been commended with descriptions such as beautiful, well-designed and gorgeously decorated. Many rooms offer stunning sea views, adding to the overall appeal. The presence of modern amenities like large TVs and luxurious bathrobes contributed to a comfortable experience for the guests.
However, some reviews pointed out that certain areas of the hotel, including the rooms and corridors, are a bit old and could use some updating. Issues with outdated furniture, old carpets and non-functional digital locks were noted by a few guests. A few rooms lacked natural light, which made them seem darker and some had a slight odor.
Despite these minor setbacks, the Hyatt Regency Kinabalu rooms remain largely praised for their spaciousness, cleanliness and comfort, making it a commendable choice for a stay in the area.
Hyatt Regency Kinabalu consistently garners praise for its comfortable beds, which are a standout feature according to guest reviews. The beds are described as big, comfy and accompanied by equally comfortable bedding. King-sized beds with city views are available, adding a touch of luxury to the well-maintained rooms. Many guests appreciate the cleanliness and comfort of the rooms, which often include extra beds for kids, enhancing the family-friendly appeal.
The beds are not just large but are also reported to be super comfortable, making for a restful night's sleep. While there are a few minor complaints, such as thin beds and AC issues, overall, the positive feedback about the bed quality dominates. Guests looking for a big and cozy retreat will find Hyatt Regency Kinabalu a comfortable place to stay. The combination of comfy beds, spacious rooms and pleasant accommodations makes it a reliable choice for visitors seeking relaxation.
Hyatt Regency Kinabalu receives rave reviews for its high standards of cleanliness and comfort. Guests consistently emphasize the cleanliness of the rooms, describing them as spotless, tidy and well-maintained. The spacious and comfortable rooms further enhance the stay with many highlighting the unexpected size and the effective air conditioning. The hotel's overall upkeep gets positive mentions and the housekeeping team is commended for their superb service and daily cleaning routines.
While the facilities and accommodations are generally clean, some reviews note that the hotel shows signs of aging with dated rooms and common areas needing attention. Despite this, the clean and comfortable environment stands out as a key feature, making Hyatt Regency Kinabalu a reliable choice for visitors. The convenient location close to numerous city attractions also adds to the guests' positive experiences.
At the Hyatt Regency Kinabalu, guests are consistently impressed by the friendly and accommodating staff, which significantly enhances their stay experience. The team is noted for their kindness, efficiency and attentiveness, ensuring a warm and welcoming atmosphere from the moment guests arrive. Whether interacting with the driveway or front desk staff like Colin or the ever-helpful receptionist Ms. Ka Yee, guests find the service superb and the hospitality excellent.
Staff members are described as extremely polite and courteous, going above and beyond to make sure all needs are met. From assisting with tours to Kinabalu Park to ensuring a pleasant check-in experience, their helpful and professional demeanor truly stands out. Despite a few mentions of service improvements needed, the majority of reviews highlight the staff's excellent customer service and genuine friendliness.
The consistency in positive remarks about the staff's approachability and accommodating nature leaves a lasting impression on visitors. The hotel not only provides excellent service but fosters an inviting and supportive environment that makes a stay at the Hyatt Regency Kinabalu memorable.
The gym at Hyatt Regency Kinabalu receives mostly positive feedback for its quality with several guests noting that it is well-equipped and offers great facilities. Descriptors such as great gym and good gym are common, highlighting overall satisfaction with the fitness center. However, there are mentions of the gym being quite small or really tiny and having a complex passageway to access it. While the size and accessibility may be less than ideal for some, the quality and equipment provided seem to compensate for these minor inconveniences. The fitness center stands as a well-regarded feature of the hotel.
The pool area at the Hyatt Regency Kinabalu offers a mixed experience for guests. Highlights include a generally clean and lovely pool with a beautiful and comfortable atmosphere. Many found the pool bar delightful, boasting stunning views over the waterfront, adding to the overall positive impression. Families appreciated the swimming area for kids and the commendable upkeep of the pool.
However, there were consistent remarks about the pool's small size and lack of shade during peak sun hours, limiting its usability. Several reviews pointed out that the pool facilities, while adequate, require persistent attention and upkeep. There were some issues with cleanliness and the overall condition of the facilities, indicating that they could benefit from a bit more care. Despite these areas needing attention, the views from the pool and the serene environment often outweigh the minor drawbacks for many visitors.
Hyatt Regency Kinabalu offers parking facilities, although there are mixed reviews regarding their convenience and availability. The hotel's parking is protected, either covered or shaded and incurs a modest fee of RM10 for the entire stay. However, the parking area is notably limited and it isn't exclusively reserved for hotel guests, making it less convenient. The car park is straightforward to access but tends to be tight and often fully occupied. Despite some guests finding it inexpensive, others regard the parking as expensive. Overall, while the parking is generally functional, it isn't the most accommodating feature of the hotel.
The Hyatt Regency Kinabalu is a commendable choice for families seeking a comfortable stay. The hotel offers family rooms that are well-suited for groups, complete with the option of an extra bed for children. The establishment is noted for its family-friendly facilities, including a baby-friendly environment and a pool designed to be enjoyable for kids. Many families have found the rooms and pool facilities adequate and suitable for their needs.
Moreover, the location of the hotel is highly appreciated by families, being conveniently close to various attractions and services. The overall environment is conducive to a comfortable family vacation with some guests sharing personal experiences such as celebrating special occasions with their children.
However, it’s worth noting that some families have found the amenities slightly lacking. While the hotel meets basic expectations, additional family-oriented amenities might enhance the experience further. Despite this, the Hyatt Regency Kinabalu remains a solid choice for family stays, given its strategic location and generally suitable facilities.
The Hyatt Regency Kinabalu offers convenient access to a vibrant nightlife scene, making it an appealing choice for guests looking to explore the local culture after dark. The hotel is within walking distance of various nightlife attractions, including the lively night market and pasar malam, where visitors can enjoy a taste of local street food and seafood delicacies. The proximity to these main attractions makes it easy to explore the area on foot. Additionally, the nightlife options are described as great and convenient, providing guests with ample choices for evening entertainment. Airport transfer availability adds to the convenience, ensuring a seamless transition from travel to enjoying the local nightlife.
Hyatt Regency Kinabalu is frequently recognized under the prestigious five-star category, aiming to offer an exemplary experience. Visitors have pointed out the beautifully designed elegance of the hotel, praising the high-quality service that aligns with top five-star standards. Some guests found the service to meet expectations, highlighting the extremely high-quality service and the overall five-star rated facility.
However, feedback on whether the hotel consistently delivers that top-tier experience tends to vary. While the hotel is commended for its elegance and service by some, others feel that certain aspects, especially service levels and facilities, fall short of the high benchmark associated with the Hyatt brand and five-star rating. The front lobby staff and some of the facilities were specifically noted as areas needing improvement to truly match the expected standards of a luxury establishment.
Overall, Hyatt Regency Kinabalu showcases potential for a splendid five-star experience, though consistency in service and facility standards remains a point of improvement based on guest reviews.
The Hyatt Regency Kinabalu is noted for being an outstanding choice for business travelers. The hotel boasts excellent business facilities, including dedicated meeting spaces and a business lounge, making it highly suitable for business trips. Rooms are described as comfortable and clean, contributing to a conducive environment for work and relaxation. Its convenient and accessible location further enhances its appeal for those traveling for business purposes. In summary, it is a top recommendation for business stays, offering a blend of practicality and comfort.
The Hyatt Regency Kinabalu stands out for its excellent accessibility features, making it a favorable choice for guests with disabilities. Its prime location on the waterfront provides convenient transportation options and easy access to many local attractions. Guests can enjoy effortless mobility to nearby nightlife spots and local markets, thanks to the hotel's strategic placement. Overall, the ease of accessibility at the Hyatt Regency Kinabalu ensures a comfortable and convenient stay for all visitors.
The Hyatt Regency Kinabalu's outdoor pool is a standout feature, receiving high praise for its beauty and comfort. Guests particularly appreciate the clean and well-maintained condition of the pool. Families will find the swimming pool suitable for kids and the adjacent pool bar enhances the experience with its excellent views and lovely ambiance. Despite being on the smaller side, the pool offers a relaxing and enjoyable environment for both swimming and lounging. The hotel's overall amenities, including easy access to eateries, complement the positive pool experience, making it a great place for a stay.
The Hyatt Regency Kinabalu offers an opulent experience for guests seeking a luxurious getaway. With its plush and expensive bedding, guests can expect to rest comfortably in their rooms. This hotel is ideal for families looking to indulge in a high-end escape, complete with luxurious facilities and accommodations. Starting the day with a sumptuous breakfast further enhances the feeling of exclusivity. Every aspect of the property, from the amenities to the overall service, exudes luxury, contributing to a memorable and upscale stay. While the majority of the feedback highlights its grandeur, there are some opinions indicating it may not entirely meet the five-star standards expected by some guests.
Hyatt Regency Kinabalu is a charming retreat perfect for couples seeking a romantic escape. Guests have appreciated the polite staff, ensuring a warm and welcoming atmosphere throughout their stay. The hotel is particularly praised for its romantic ambiance, which can be experienced during dinners and in the dining areas. Special touches like a surprise honeymoon gift and thoughtful room decorations add an extra layer of romance, making special occasions even more memorable. The breakfast offerings are extensive and varied, contributing to a pleasant start to the day. Moreover, the stunning sunset views provide the perfect backdrop for a romantic evening. The overall experience is marked by a loving and intimate vibe that delights couples.
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Location
Travelers note the ease with which they can reach key landmarks such as Jesselton Pier, Suria Sabah and Wisma Merdeka, all within walking distance. The close proximity to various seafood restaurants and local eateries, particularly those located at the Filipino Market, adds to the charm, ensuring guests can savor the local cuisine effortlessly.
The location is also favored for its connectivity; the ferry terminal is just a brief 10-minute walk and the ease of access to shopping malls like the Shuguang Shopping Mall further enhances the convenience. Guests have also pointed out the hotel's excellent positioning near the waterfront, offering scenic views and a pleasant ambiance.
Aside from the strategic location, visitors appreciate the cleanliness, spacious rooms and friendly staff, making their stay comfortable and enjoyable. Whether for a family holiday or a quick getaway, the Hyatt Regency Kinabalu stands out as a perfect base to explore the rapidly developing city with all its vibrant markets, shops and eateries within reach.
Breakfast
Dinner
The hotel’s restaurants, especially the ground-floor venue and Nagisa, were often mentioned for their excellent dining experiences and delicious offerings. Room service also stands out as a reliable option with several guests commending the tasty and timely meals delivered to their rooms. Although some felt that the food menu was limited and occasionally late, the overall sentiment towards room service remains positive.
Guests were particularly impressed with the overall food quality, whether enjoyed as part of the buffet or via room service. The hotel's proximity to the Todak market adds an extra layer of dining variety with its affordable and delicious seafood. While opinions on the buffet spread’s consistency varied, the vibrant mix of cuisines generally left a favorable impression. The friendly and helpful staff further enhance the dining experience, making it a notable part of staying at Hyatt Regency Kinabalu.
Rooms
Additionally, the design and décor of the rooms have been commended with descriptions such as beautiful, well-designed and gorgeously decorated. Many rooms offer stunning sea views, adding to the overall appeal. The presence of modern amenities like large TVs and luxurious bathrobes contributed to a comfortable experience for the guests.
However, some reviews pointed out that certain areas of the hotel, including the rooms and corridors, are a bit old and could use some updating. Issues with outdated furniture, old carpets and non-functional digital locks were noted by a few guests. A few rooms lacked natural light, which made them seem darker and some had a slight odor.
Despite these minor setbacks, the Hyatt Regency Kinabalu rooms remain largely praised for their spaciousness, cleanliness and comfort, making it a commendable choice for a stay in the area.
Beds
The beds are not just large but are also reported to be super comfortable, making for a restful night's sleep. While there are a few minor complaints, such as thin beds and AC issues, overall, the positive feedback about the bed quality dominates. Guests looking for a big and cozy retreat will find Hyatt Regency Kinabalu a comfortable place to stay. The combination of comfy beds, spacious rooms and pleasant accommodations makes it a reliable choice for visitors seeking relaxation.
Cleanliness
While the facilities and accommodations are generally clean, some reviews note that the hotel shows signs of aging with dated rooms and common areas needing attention. Despite this, the clean and comfortable environment stands out as a key feature, making Hyatt Regency Kinabalu a reliable choice for visitors. The convenient location close to numerous city attractions also adds to the guests' positive experiences.
Staff
Staff members are described as extremely polite and courteous, going above and beyond to make sure all needs are met. From assisting with tours to Kinabalu Park to ensuring a pleasant check-in experience, their helpful and professional demeanor truly stands out. Despite a few mentions of service improvements needed, the majority of reviews highlight the staff's excellent customer service and genuine friendliness.
The consistency in positive remarks about the staff's approachability and accommodating nature leaves a lasting impression on visitors. The hotel not only provides excellent service but fosters an inviting and supportive environment that makes a stay at the Hyatt Regency Kinabalu memorable.
Gym
Pool
However, there were consistent remarks about the pool's small size and lack of shade during peak sun hours, limiting its usability. Several reviews pointed out that the pool facilities, while adequate, require persistent attention and upkeep. There were some issues with cleanliness and the overall condition of the facilities, indicating that they could benefit from a bit more care. Despite these areas needing attention, the views from the pool and the serene environment often outweigh the minor drawbacks for many visitors.
Parking
Family
Moreover, the location of the hotel is highly appreciated by families, being conveniently close to various attractions and services. The overall environment is conducive to a comfortable family vacation with some guests sharing personal experiences such as celebrating special occasions with their children.
However, it’s worth noting that some families have found the amenities slightly lacking. While the hotel meets basic expectations, additional family-oriented amenities might enhance the experience further. Despite this, the Hyatt Regency Kinabalu remains a solid choice for family stays, given its strategic location and generally suitable facilities.
Nightlife
5 Star
However, feedback on whether the hotel consistently delivers that top-tier experience tends to vary. While the hotel is commended for its elegance and service by some, others feel that certain aspects, especially service levels and facilities, fall short of the high benchmark associated with the Hyatt brand and five-star rating. The front lobby staff and some of the facilities were specifically noted as areas needing improvement to truly match the expected standards of a luxury establishment.
Overall, Hyatt Regency Kinabalu showcases potential for a splendid five-star experience, though consistency in service and facility standards remains a point of improvement based on guest reviews.
Business
Accessible
Outdoor Pool
Luxury
Romantic
Yes, Hyatt Regency Kinabalu has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hyatt Regency Kinabalu.
No, Hyatt Regency Kinabalu doesn't allow dogs.
Yes, parking facilities are available at Hyatt Regency Kinabalu.
Yes, Hyatt Regency Kinabalu has a gym.
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