Holiday Inn Express Kota Kinabalu City Centre by IHG
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Summary of reviewsHoliday Inn Express Kota Kinabalu City Centre by IHG, is consistently praised by guests for its strategic location, modern amenities and exceptional service. Located centrally in Kota Kinabalu, it offers convenient access to popular attractions, seafood restaurants, shopping centers and the airport. The tranquility of the area despite its central position is also a notable highlight.
Guests commend the breakfast for its extensive spread of both local and international dishes, which caters to a variety of tastes. The early start of breakfast service is particularly appreciated by those with early schedules, making it cost-effective and satisfying. While there are some suggestions for more variety and improved quality, the overall feedback is positive.
The rooms at the hotel are frequently described as clean, comfortable and spacious, featuring modern and stylish decor. Guests appreciate the space-efficient design, soundproofing and well-equipped amenities. The comfortable beds and powerful showers add to the high standard of room facilities. Despite a few minor issues with room preparation, the overall sentiment is extremely positive.
Cleanliness is a standout feature with numerous positive mentions of the immaculate condition of rooms and public areas. The hotel's bright, welcoming environment contributes to a pleasant stay, underscored by high hygiene standards.
Staff at the hotel are highlighted for their friendliness and attentiveness, contributing significantly to the positive guest experience. Specific members of the team receive accolades for their helpful and courteous service, ensuring that guests feel welcome and accommodated.
The hotel also offers good Wi-Fi connectivity with many guests describing the internet as fast and reliable. The gym, although small, is well-maintained and functional, allowing guests to keep up with their fitness routines.
For families, the hotel provides a safe and comfortable environment with spacious suites and dining areas. Children under 12 enjoy complimentary breakfast and the overall family-friendly ambiance receives positive feedback.
The beds are highlighted for their comfort and cleanliness, contributing to a restful stay. Multiple guests appreciate the availability of both soft and firm pillows, ensuring a good night's sleep.
Rated as a solid four-star hotel, Holiday Inn Express Kota Kinabalu City Centre offers modern, clean and affordable accommodations with services and facilities that meet the expectations of its category. Guests recognize the hotel's good value for money and the overall positive experience.
For business travelers, the hotel provides efficient check-in and check-out processes, clean and simple rooms and well-equipped facilities suitable for business needs, including a business center and meeting rooms. The combination of leisure and business amenities, along with the convenient location, makes it an ideal choice for a range of travelers.
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Guests commend the breakfast for its extensive spread of both local and international dishes, which caters to a variety of tastes. The early start of breakfast service is particularly appreciated by those with early schedules, making it cost-effective and satisfying. While there are some suggestions for more variety and improved quality, the overall feedback is positive.
The rooms at the hotel are frequently described as clean, comfortable and spacious, featuring modern and stylish decor. Guests appreciate the space-efficient design, soundproofing and well-equipped amenities. The comfortable beds and powerful showers add to the high standard of room facilities. Despite a few minor issues with room preparation, the overall sentiment is extremely positive.
Cleanliness is a standout feature with numerous positive mentions of the immaculate condition of rooms and public areas. The hotel's bright, welcoming environment contributes to a pleasant stay, underscored by high hygiene standards.
Staff at the hotel are highlighted for their friendliness and attentiveness, contributing significantly to the positive guest experience. Specific members of the team receive accolades for their helpful and courteous service, ensuring that guests feel welcome and accommodated.
The hotel also offers good Wi-Fi connectivity with many guests describing the internet as fast and reliable. The gym, although small, is well-maintained and functional, allowing guests to keep up with their fitness routines.
For families, the hotel provides a safe and comfortable environment with spacious suites and dining areas. Children under 12 enjoy complimentary breakfast and the overall family-friendly ambiance receives positive feedback.
The beds are highlighted for their comfort and cleanliness, contributing to a restful stay. Multiple guests appreciate the availability of both soft and firm pillows, ensuring a good night's sleep.
Rated as a solid four-star hotel, Holiday Inn Express Kota Kinabalu City Centre offers modern, clean and affordable accommodations with services and facilities that meet the expectations of its category. Guests recognize the hotel's good value for money and the overall positive experience.
For business travelers, the hotel provides efficient check-in and check-out processes, clean and simple rooms and well-equipped facilities suitable for business needs, including a business center and meeting rooms. The combination of leisure and business amenities, along with the convenient location, makes it an ideal choice for a range of travelers.
Business Hotel
This hotel offers a meeting room that caters for up to 35 guests and features natural daylight, suitable for smaller business gatherings.
Accessible Hotel
This hotel is commended for being wheelchair-friendly with accessible rooms and dining areas. It also has smooth, fast check-in and check-out processes, which enhance the overall convenience for guests with disabilities.
4-Star Hotel
Known for its excellent service and modern amenities, this hotel offers great value for money. Guests appreciate the clean, spacious rooms and the quality of the breakfast buffet.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Gym
Guest Reviews
The Holiday Inn Express Kota Kinabalu City Centre by IHG, boasts a prime and strategic location that is frequently praised by guests. Situated in the heart of Kota Kinabalu, the hotel offers convenient access to an array of amenities and attractions, making it an ideal base for sightseeing and exploring the city. It is centrally located, just a short walk from the bustling Gaya Street and close to numerous seafood restaurants, convenience stores and popular shopping centers like Imago Shopping Mall and Sabah Suria.
The hotel's proximity to the airport further enhances its appeal with many guests noting the ease of reaching both the city center and the airport within a short drive. The location is highlighted for its tranquility despite being central, providing a quiet and comfortable stay. Additionally, the easy availability of e-hailing services like Grab ensures guests can navigate the city effortlessly.
Guests appreciated the hotel's close surroundings, which feature various well-known places and dining options. The strategic positioning also makes it suitable for both leisure and work with ample parking available and situated right by the main road for ease of access. Overall, the location scores high for convenience, accessibility and practicality, making it a favorable choice for travelers.
The breakfast experience at Holiday Inn Express Kota Kinabalu City Centre earns generally positive remarks from guests. Many commend the extensive variety of options, catering both local and international tastes. The spread is described as superb and abundant with a mix of Asian and Western dishes, providing a satisfying start to the day. Pastries like croissants and items such as Nasi Lemak are particularly praised.
There are also numerous mentions of the breakfast being adequate, cost-effective and delicious. Guests appreciate the early start of breakfast service at 5:00 or 6:00 am, particularly those with early flights. The grab-and-go breakfast option is a highlight for business travelers.
However, some guests find the breakfast offerings limited and repetitive, suggesting there could be more variety and better quality, especially regarding local fruits and vegetarian options. There are mixed reviews on the overall taste with a few noting that dishes like scrambled eggs or hash browns could be improved. Despite some criticism, the breakfast's value for money and the attentive service make it a notable feature of the hotel.
The rooms at Holiday Inn Express Kota Kinabalu City Centre by IHG, receive high praise from guests. Most reviews highlight the cleanliness and comfort of the rooms, often described as clean, tidy and well-maintained. Many guests appreciate the practical and space-efficient design, which provides ample room to spread out and store luggage comfortably. The rooms are also noted for being soundproof and well-equipped with essential amenities.
Guests frequently comment on the modern and stylish decor with some describing the rooms as beautifully decorated and chic. The spaciousness of the rooms is often mentioned with many finding them larger than expected, including those traveling as a family. The hotel and its rooms are described as new and fresh with excellent facilities contributing to the overall comfort of the stay.
Moreover, the beds are highlighted for their comfort and the powerful showers add to the high standard of the bathroom facilities. Guests find the room rates reasonable and the overall price-quality ratio is considered good. Additionally, the hotel offers rooms with great city views, adding to the guest experience.
While a few reviews mention minor issues like slow room preparation or occasional cleaning lapses, the majority of feedback is overwhelmingly positive. The rooms' modern furnishing, comfortable beds and clean environments make Holiday Inn Express Kota Kinabalu City Centre a highly regarded choice for travelers.
Situated in the heart of Kota Kinabalu, the Holiday Inn Express Kota Kinabalu City Centre offers a welcoming stay with a particular highlight being its beds. Many guests have remarked positively on the comfort and cleanliness of the bedding, frequently describing the beds as comfortable, comfy and even exceptional. The rooms, featuring spacious and pleasant beds, ensure a good night's sleep with the sleep quality often highlighted as good.
Guests appreciate the availability of pillows in both soft and firm options, adding to the overall comfort level. Reviews frequently note the cleanliness of the beds with many deeming them very clean or superb, contributing to a positive overall experience. However, a few reviews mention minor issues such as bedding smelling or pillows being uncomfortable, but these do not seem to overshadow the generally favorable opinions.
In summary, the Holiday Inn Express Kota Kinabalu City Centre caters well to guests seeking a comfortable and clean place to rest with their beds often being cited as one of the best features of the stay.
The 'Holiday Inn Express Kota Kinabalu City Centre by IHG' boasts an extraordinary reputation for cleanliness and comfort, making it a highly recommended choice for travelers. Guests frequently highlight the hotel’s immaculate condition, noting that all areas, including rooms and bathrooms, are spotless, fresh and well-maintained. The modern and spacious rooms feature new and clean furnishings, providing a comfortable and pleasant stay.
In addition to the pristine rooms, the hotel itself is described as being clean and safe with a bright and welcoming environment that smells great, adding to the overall pleasant ambiance. The commitment to high hygiene standards is clearly evident with guests repeatedly commending the exceptional cleanliness throughout the property.
Despite a few remarks regarding minor issues such as occasional strange smells and small room sizes, the overwhelming feedback underscores the hotel’s impeccable standards of cleanliness and maintenance. The 'Holiday Inn Express Kota Kinabalu City Centre' successfully combines modern design with top-notch cleanliness, ensuring a comfortable and refreshing stay for all its guests.
The reviews for the Holiday Inn Express Kota Kinabalu City Centre by IHG, are overwhelmingly positive when it comes to their staff. Guests consistently highlight the friendliness, helpfulness and attentiveness of the staff. A warm welcome and courteous service seem to be standard. Specific members such as Azraei, Javinda and others at the front desk receive praise for their accommodating approach and patient service. The overall atmosphere is boosted by friendly personnel across different areas, including reception, housekeeping and the breakfast team.
Although the breakfast staff could use some additional training, the chefs and other attendants do try to make guests feel at home. Morning meal services reflect the sincere and hospitable nature of the team. Clean, professional service is a common theme with many mentioning the prompt and efficient responses to any issues or requests. Noteworthy is the stellar performance of some who go the extra mile, such as preparing takeaway breakfasts for guests with early departures.
The front desk consistently stands out for its friendly and supportive approach, managing to meet guest requests diligently. Despite a few mentions of communication improvements needed within the team, the overall impression is that of a supportive, approachable and cooperative staff who contribute significantly to a positive stay. The hotel's commitment to maintaining high service standards and a clean, welcoming environment is reflected in the positive feedback from numerous guests.
The Wi-Fi at Holiday Inn Express Kota Kinabalu City Centre by IHG, generally receives positive feedback from guests. Many describe the internet connection as good, very good and even strong, noting that it is often super fast and consistently available. Guests appreciate the high-speed internet and mention that the Wi-Fi is fast and reliable.
However, there are a few mentions of fair connectivity and some suggestions for improvement. A few guests experienced iffy or poor Wi-Fi in their rooms or noted the need for clearer instructions on the Wi-Fi connection method within the rooms. Despite these occasional drawbacks, the overall sentiment points towards a satisfying internet experience with many guests being able to enjoy strong and high-speed Wi-Fi during their stay.
The gym at Holiday Inn Express Kota Kinabalu City Centre is a highlight for many guests, offering a well-maintained and adequately equipped space. While the fitness room may be small and somewhat simply designed, it proves to be suitable for those looking to maintain their daily workout routines. Available 24 hours a day, the gym accommodates varying schedules, allowing guests flexible workout times. The facilities, though simple, are appreciated for their functionality and quality. Despite a less-than-ideal location, the gym room is a nice addition to the hotel's amenities, contributing positively to guests' overall experience.
Holiday Inn Express Kota Kinabalu City Centre by IHG, offers a family-friendly environment making it a convenient choice for family trips. The hotel is appreciated for its safe and comfortable atmosphere for families with kids. Families often find the spacious suites and dining areas accommodating and children under 12 enjoy complimentary breakfast, adding value to the stay.
Kids seem to enjoy the food and the hotel provides enough space for families to relax, even in the lobby. While some reviews noted that the rooms might feel small for larger families, others found them adequately sized even with children sharing the space. The family-friendly ambiance and convenient amenities make it a good fit for family vacations, family school trips or family travels in general.
The hotel's location is also praised for its convenience for family trips with services like Grab enhancing the ease of travel. There were instances of minor inconveniences like receiving separate rooms or having to navigate a false alarm at night, but overall, the positive experiences outweighed the negatives.
A notable mention is the family suite, which is well-received for its space and facilities, making it a good choice for family holidays. Families appreciate the effort the hotel puts into making their stay pleasant with many noting that their children and themselves enjoyed their time at the hotel.
Holiday Inn Express Kota Kinabalu City Centre by IHG, is widely acknowledged as a solid four-star establishment. The hotel stands out for its modern, clean and affordable accommodations. Many guests note that it offers great value for money with facilities and services comparable to a typical business hotel. While some aspects, like the buffet breakfast, have received mixed reviews, the included morning coffee or tea is much appreciated.
The hotel's location is another highlight, being conveniently close to popular seafood restaurants and other city attractions. Visitors often praise the cleanliness of the rooms and the friendly, helpful staff. Families find it particularly accommodating and the service is generally described as good with the hotel meeting the expectations for its four-star rating.
Breakfast is generally well-received, despite some criticism about the pastries and guests appreciate amenities like the coffee machine. Room service and housekeeping are currently on-demand due to COVID-19 protocols, which has led to some delays.
Overall, the hotel achieves its four-star standard, offering decent facilities, satisfactory service and a strong value proposition for its category.
Holiday Inn Express Kota Kinabalu City Centre by IHG, stands out as a highly suitable option for business travelers. Guests have commended the hotel's efficient check-in and check-out processes, making transitions smooth and stress-free. The rooms are noted for being simple, clean and comfortable, providing just what is needed for a solo business traveler without attempting to be overly extravagant.
The hotel's facilities are well-equipped and comparable to those of a typical business hotel, including the availability of a business center and desks well-suited for work. For those needing to conduct meetings, there are small business meeting facilities available, making it easier to stay productive.
In terms of location, the hotel is conveniently situated for both business and leisure, offering easy access to various areas of Kota Kinabalu. While the hotel handles a mix of business and leisure guests, some reviews noted the need for more seating in public areas, particularly during busy times like the buka puasa buffet.
The breakfast provided is described as business-like, catering well to those who need a quick and efficient meal to start their day. Overall, this hotel comes highly recommended for those traveling for business due to its focus on business-friendly accommodations and settings, ensuring a professional and productive stay.
Holiday Inn Express Kota Kinabalu City Centre, an IHG Hotel, is often noted for its convenient and easy access to the heart of Kota Kinabalu, making it a great base for exploring the city. Guests appreciated its proximity to well-known places and the city center, as well as the ease of getting to town and using e-hailing services. The hotel is commended for being wheelchair-friendly with accessible rooms, dining areas and smooth, fast check-in and check-out processes, which enhance the overall convenience for guests with disabilities.
However, the property faces some challenges with accessibility, such as having only one walk path in and out and a somewhat haphazard parking situation. Despite these minor setbacks, the ample parking space available in the nearby locations seems to counterbalance these issues. Overall, the hotel’s design, including the rooms, toilets, lobby and lifts, is praised for being accessible and comfortable, ensuring a pleasant stay for guests with mobility needs.
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Location
The hotel's proximity to the airport further enhances its appeal with many guests noting the ease of reaching both the city center and the airport within a short drive. The location is highlighted for its tranquility despite being central, providing a quiet and comfortable stay. Additionally, the easy availability of e-hailing services like Grab ensures guests can navigate the city effortlessly.
Guests appreciated the hotel's close surroundings, which feature various well-known places and dining options. The strategic positioning also makes it suitable for both leisure and work with ample parking available and situated right by the main road for ease of access. Overall, the location scores high for convenience, accessibility and practicality, making it a favorable choice for travelers.
Breakfast
There are also numerous mentions of the breakfast being adequate, cost-effective and delicious. Guests appreciate the early start of breakfast service at 5:00 or 6:00 am, particularly those with early flights. The grab-and-go breakfast option is a highlight for business travelers.
However, some guests find the breakfast offerings limited and repetitive, suggesting there could be more variety and better quality, especially regarding local fruits and vegetarian options. There are mixed reviews on the overall taste with a few noting that dishes like scrambled eggs or hash browns could be improved. Despite some criticism, the breakfast's value for money and the attentive service make it a notable feature of the hotel.
Rooms
Guests frequently comment on the modern and stylish decor with some describing the rooms as beautifully decorated and chic. The spaciousness of the rooms is often mentioned with many finding them larger than expected, including those traveling as a family. The hotel and its rooms are described as new and fresh with excellent facilities contributing to the overall comfort of the stay.
Moreover, the beds are highlighted for their comfort and the powerful showers add to the high standard of the bathroom facilities. Guests find the room rates reasonable and the overall price-quality ratio is considered good. Additionally, the hotel offers rooms with great city views, adding to the guest experience.
While a few reviews mention minor issues like slow room preparation or occasional cleaning lapses, the majority of feedback is overwhelmingly positive. The rooms' modern furnishing, comfortable beds and clean environments make Holiday Inn Express Kota Kinabalu City Centre a highly regarded choice for travelers.
Beds
Guests appreciate the availability of pillows in both soft and firm options, adding to the overall comfort level. Reviews frequently note the cleanliness of the beds with many deeming them very clean or superb, contributing to a positive overall experience. However, a few reviews mention minor issues such as bedding smelling or pillows being uncomfortable, but these do not seem to overshadow the generally favorable opinions.
In summary, the Holiday Inn Express Kota Kinabalu City Centre caters well to guests seeking a comfortable and clean place to rest with their beds often being cited as one of the best features of the stay.
Cleanliness
In addition to the pristine rooms, the hotel itself is described as being clean and safe with a bright and welcoming environment that smells great, adding to the overall pleasant ambiance. The commitment to high hygiene standards is clearly evident with guests repeatedly commending the exceptional cleanliness throughout the property.
Despite a few remarks regarding minor issues such as occasional strange smells and small room sizes, the overwhelming feedback underscores the hotel’s impeccable standards of cleanliness and maintenance. The 'Holiday Inn Express Kota Kinabalu City Centre' successfully combines modern design with top-notch cleanliness, ensuring a comfortable and refreshing stay for all its guests.
Staff
Although the breakfast staff could use some additional training, the chefs and other attendants do try to make guests feel at home. Morning meal services reflect the sincere and hospitable nature of the team. Clean, professional service is a common theme with many mentioning the prompt and efficient responses to any issues or requests. Noteworthy is the stellar performance of some who go the extra mile, such as preparing takeaway breakfasts for guests with early departures.
The front desk consistently stands out for its friendly and supportive approach, managing to meet guest requests diligently. Despite a few mentions of communication improvements needed within the team, the overall impression is that of a supportive, approachable and cooperative staff who contribute significantly to a positive stay. The hotel's commitment to maintaining high service standards and a clean, welcoming environment is reflected in the positive feedback from numerous guests.
Wi-Fi
However, there are a few mentions of fair connectivity and some suggestions for improvement. A few guests experienced iffy or poor Wi-Fi in their rooms or noted the need for clearer instructions on the Wi-Fi connection method within the rooms. Despite these occasional drawbacks, the overall sentiment points towards a satisfying internet experience with many guests being able to enjoy strong and high-speed Wi-Fi during their stay.
Gym
Family
Kids seem to enjoy the food and the hotel provides enough space for families to relax, even in the lobby. While some reviews noted that the rooms might feel small for larger families, others found them adequately sized even with children sharing the space. The family-friendly ambiance and convenient amenities make it a good fit for family vacations, family school trips or family travels in general.
The hotel's location is also praised for its convenience for family trips with services like Grab enhancing the ease of travel. There were instances of minor inconveniences like receiving separate rooms or having to navigate a false alarm at night, but overall, the positive experiences outweighed the negatives.
A notable mention is the family suite, which is well-received for its space and facilities, making it a good choice for family holidays. Families appreciate the effort the hotel puts into making their stay pleasant with many noting that their children and themselves enjoyed their time at the hotel.
4 Star
The hotel's location is another highlight, being conveniently close to popular seafood restaurants and other city attractions. Visitors often praise the cleanliness of the rooms and the friendly, helpful staff. Families find it particularly accommodating and the service is generally described as good with the hotel meeting the expectations for its four-star rating.
Breakfast is generally well-received, despite some criticism about the pastries and guests appreciate amenities like the coffee machine. Room service and housekeeping are currently on-demand due to COVID-19 protocols, which has led to some delays.
Overall, the hotel achieves its four-star standard, offering decent facilities, satisfactory service and a strong value proposition for its category.
Business
The hotel's facilities are well-equipped and comparable to those of a typical business hotel, including the availability of a business center and desks well-suited for work. For those needing to conduct meetings, there are small business meeting facilities available, making it easier to stay productive.
In terms of location, the hotel is conveniently situated for both business and leisure, offering easy access to various areas of Kota Kinabalu. While the hotel handles a mix of business and leisure guests, some reviews noted the need for more seating in public areas, particularly during busy times like the buka puasa buffet.
The breakfast provided is described as business-like, catering well to those who need a quick and efficient meal to start their day. Overall, this hotel comes highly recommended for those traveling for business due to its focus on business-friendly accommodations and settings, ensuring a professional and productive stay.
Accessible
However, the property faces some challenges with accessibility, such as having only one walk path in and out and a somewhat haphazard parking situation. Despite these minor setbacks, the ample parking space available in the nearby locations seems to counterbalance these issues. Overall, the hotel’s design, including the rooms, toilets, lobby and lifts, is praised for being accessible and comfortable, ensuring a pleasant stay for guests with mobility needs.
No, Holiday Inn Express Kota Kinabalu City Centre by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Kota Kinabalu City Centre by IHG.
No, Holiday Inn Express Kota Kinabalu City Centre by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Kota Kinabalu City Centre by IHG.
Yes, Holiday Inn Express Kota Kinabalu City Centre by IHG has a gym.
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