C'haya Hotel

Kota Kinabalu 5.95301000, 116.05390500 , Lot 7, Jalan Tanjung Aru (Show on Map)
8.1
Very Good


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Summary of reviewsC'haya Hotel enjoys a strategic location, conveniently close to the airport and Tanjung Aru Beach, making it an excellent choice for travelers looking to explore nearby attractions or enjoy leisurely evening strolls. Guests appreciate the proximity to shops, seafood restaurants and fast food options. Notably, the quiet and peaceful surroundings provide a relaxing atmosphere, ensuring a comfortable and value-for-money stay.

The hotel offers a good breakfast experience with freshly prepared meals and an appreciated in-room service, although some guests have noted a lack of variety and service inconsistencies. Dinner options within the hotel are limited due to closed facilities, but the abundance of nearby dining options compensates for this.

Guests praise the rooms for their spaciousness, comfort and cleanliness, making them ideal for both families and solo travelers. Amenities like mini-fridges, living rooms and bathtubs add a homely feel, while views from higher floors and rooms facing the airport add to the experience. Despite minor renovation needs in some rooms, the overall consensus is that the accommodations are well-maintained and offer fair pricing.

Cleanliness across the hotel, including its reception area and rooms, is consistently highlighted positively. Guests appreciate the efficient everyday cleaning practices and well-maintained amenities, contributing to a pleasant and comfortable stay.

The hotel staff, particularly at the front desk, are noted for their friendliness and helpfulness, significantly enhancing the guest experience. Although there are occasional reports of inconsistent service, the overall sentiment is of a well-meaning and dedicated team.

The rooftop swimming pool is a standout feature, frequently praised for its spectacular views and cleanliness, making it a hit with families and children. While some guests suggest better maintenance and earlier opening hours, it remains a well-loved aspect of the hotel.

Parking availability receives mixed reviews with some guests finding it convenient and others struggling due to limited space. Despite this, the presence of a midnight guard adds a sense of safety.

C'haya Hotel is particularly suitable for families, offering spacious and comfortable rooms, family suites with a kitchen and washing machine and a family-friendly atmosphere. The rooftop pool enhances the experience for children, while the consistently clean rooms ensure a cozy stay.

Comfortable beds are another highlight with guests commonly praising the quality of the mattresses and pillows, contributing to a restful night's sleep.

In summary, C'haya Hotel delivers a blend of comfort, convenience and friendly service, making it a reliable choice for a pleasant stay, despite some areas needing improvement like breakfast variety, in-house dining options and parking space management. The rooftop pool and strategic location add significant value, ensuring guests have a memorable experience.
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Hotel near Golf Courses
Located in Tanjung Aru, this hotel offers convenient access to Sutera Harbour Golf & Country Club, which is a short drive away. It provides comfortable accommodation and amenities, making it a suitable base for golf enthusiasts.

Family Friendly Hotel
C'haya Hotel is a budget-friendly option for families visiting Kota Kinabalu. This hotel offers spacious family rooms and a swimming pool, providing a comfortable and affordable option for travelers with children.

Hotel with Parking
This hotel provides free self-parking on site. Accessible parking is also available for guests, ensuring convenience and ease of access.

3-Star Hotel
C'haya Hotel is valued for its comfortable accommodations and friendly service. Its location provides easy access to nearby attractions, offering a pleasant and convenient stay.

Hotel with Outdoor Pool
C'haya Hotel features an infinity pool located on its rooftop, offering scenic views over the Tanjung Aru district. Guests can take a refreshing dip or relax by the poolside.

Hotel for Honeymoon

Hotel near Nightlife Spots

Hotel with Swimming Pool

Infinity Pool    Rooftop Pool    Panoramic View Pool    Outdoor Pool  


Business Hotel

Hotel with Infinity Pool

Hotel with Panoramic View Pool

Hotel with Rooftop Pool

Room Types
Standard Double Room This double room is fitted with a flat-screen TV and air conditioning. The en suite bathroom includes a rain shower and free toiletries.

Superior Twin Room This twin room is fitted with a flat-screen TV and air conditioning. The en suite bathroom includes a rain shower and free toiletries.

King Suite This suite is fitted with a flat-screen TV, a seating area and air conditioning. The en suite bathroom includes a bath/shower and free toiletries.

Executive Suite This suite has 2 bedrooms. It is fitted with a flat-screen TV and air conditioning. The en suite bathroom includes shower facilities and free toiletries.

Family Suite Offering additional space, this suite has 3 bedrooms. It is fitted with a flat-screen TV and a kitchen. Separate living and dining areas are included. The en suite bathroom comes with a bathub and free toiletries.

Junior Suite The unit offers 2 beds.

Guest Reviews
8.1
Very Good
Location
C'haya Hotel boasts a strategic and convenient location, making it an ideal choice for travelers. The hotel is just a short drive from the airport, perfect for those with late flights or early departures. Tanjung Aru Beach, renowned for its stunning sunsets, is within walking distance, offering easy access for leisurely evening strolls. Guests appreciate the proximity to shops, seafood restaurants and fast food options, adding to the convenience. Despite being slightly removed from the bustling city center, the hotel is still easily accessible by taxi and close to key attractions, including the Tanjung Aru Sunset Market. The quiet and peaceful surroundings provide a relaxing atmosphere with ample parking available for guests with cars. Rooms are spacious and well-maintained, ensuring a comfortable stay. With its excellent location and quality accommodations, C'haya Hotel offers great value for money.

Breakfast
The breakfast experience at C'haya Hotel has garnered mixed feedback from guests. On a positive note, the hotel offers an a la carte breakfast that boasts a good variety and is freshly prepared. Some guests have appreciated the in-room breakfast service, describing it as very nice and delicious. However, many reviews indicate significant disappointment with the breakfast options with some guests noting a lack of variety and repetitive menus. A recurring issue is the unavailability of breakfast, which has left several guests frustrated, especially given the lack of nearby alternatives. Additionally, there have been reports of closed cafe facilities without prior notice or website updates. Overall, while the available breakfast has received praise for its quality, the service inconsistencies and limited choices have been a letdown for many visitors.

Dinner
C'haya Hotel offers a variety of options for guests looking for dinner. Despite the closure of the hotel's own facilities such as the cafe, pool bar and the rooftop bar, finding food for dinner remains convenient. The presence of numerous alternative dining options nearby ensures that guests are never far from a meal. While the in-house dining may be limited, the easy accessibility to food makes up for it, providing a hassle-free experience for those staying at the hotel.

Rooms
C'haya Hotel boasts rooms that are impressively spacious and comfortable, making it a top choice for both families and solo travelers. Many guests appreciate the ample room size, noting that even suites and family rooms offer enough space for groups of four or more. The rooms are kept exceptionally clean and are refreshed daily, enhancing the overall comfort of the stay.

Visitors frequently mention the convenience of amenities like mini-fridges, living rooms, bathtubs and practical setups that give a homely feel without excessive decoration. The views, especially from higher floors or rooms facing the airport, add an extra touch to the experience with some travelers enjoying sights of airplanes landing and taking off.

The design and layout of the rooms receive praise for their functionality and tasteful arrangement. Despite a few remarks about the need for renovation in some rooms and occasional issues like room odors, the majority find the accommodations well-maintained and agree that the price is fair for the quality and size offered.

Overall, the hotel rooms deliver a blend of comfort, space and cleanliness, positioned conveniently close to the airport, making C'haya Hotel a reliable choice for a pleasant stay.

Beds
Guests consistently praise the beds at C'haya Hotel, describing them as comfortable and well-suited for a restful night's sleep. Common sentiments highlight beds that are neither too hard nor too soft with reasonable and even good-quality mattresses. The pillows also receive positive remarks, contributing to an overall comfortable bedding experience. Some guests mention that the beds are sufficient in size, even for small families. Despite generally positive feedback, there were occasional comments about unclean bed sheets. However, the majority of reviews emphasize the high comfort level of the beds, ensuring a satisfactory stay for most visitors.

Cleanliness
C'haya Hotel receives commendable praise for its cleanliness from its guests. Many highlight the spacious and clean reception area, describing the overall hotel environment as pleasant and well-maintained. Guests consistently note that the rooms are very clean, spacious and comfortable, often mentioning amenities such as a safe, TV and a kettle as well-provided. The air conditioning is also commonly praised for its efficiency.

Everyday cleaning practices at C'haya Hotel are noted positively with emphasis on maintained cleanliness of changing rooms, bath towels and bed sheets. The rooms are described as tidy, cozy and offering good value for money with special mention of clean mattresses and showers. Even though there are isolated mentions of some cleanliness issues, such as dirty pillows and dusty bins, they appear to be exceptions rather than the norm.

Despite minor concerns, the general consensus among guests is that C'haya Hotel is a clean, comfortable and affordable option with a notable clean and friendly vibe throughout the premises.

Staff
C'haya Hotel boasts a generally friendly and accommodating staff, which significantly enhances the guest experience. Many guests appreciated the helpfulness and politeness of the staff, noting their responsiveness and eagerness to assist. The reception staff, in particular, received commendations for their fantastic service with many being described as enthusiastic and welcoming.

However, not all guests found the service to be consistent. Several reviews highlighted issues with specific individuals, describing some receptionists as dismissive or not friendly. Despite these occasional exceptions, the majority of interactions were positive with staff members often described as smiling, cooperative and pleasant.

The hotel's team, especially those at the front desk, were noted for their ability to handle check-ins and check-outs efficiently. Some reviews did mention areas for improvement, such as the need for more experienced support workers and a more welcoming attitude upon arrival. Nonetheless, the overall sentiment reflects a well-meaning and dedicated staff, contributing heavily to a positive stay at C'haya Hotel.

Wi-Fi
C'haya Hotel has received mixed feedback regarding its wifi. Some guests found the wifi to be good and even described it as very powerful. However, many guests reported issues such as weak signal strength, slow speeds and regular disconnections. Problems included difficulty connecting at certain levels of the hotel, the need to log in each device separately and frequent errors that made signing in troublesome. Overall, while there are some positive remarks, the wifi seems to be a notable downside for guests, especially those relying on a stable connection for business calls.

Pool
For those seeking a refreshing dip, 'C'haya Hotel' offers a rooftop swimming pool that has garnered attention for its spectacular views and overall pleasant experience. Guests frequently highlight the good size and cleanliness of the pool with many enjoying the chance to take in the scenery, including views of planes landing.

Children particularly seem to adore the pool, making it a family-friendly feature. While the pool itself is described as lovely, some reviews mention that it might need better maintenance and suggest that it opens earlier for morning exercise swims, ideally around 7 am rather than the current 9 am.

Despite a few comments about occasional dirtiness and temporary closures, the pool generally receives positive feedback, being described as great, amazing and fun by various guests. The rooftop setting adds a special touch to the swimming experience, combining leisure with a delightful view.

Parking
Visitors to the C'haya Hotel have mixed reviews about the parking situation. The hotel offers free parking, which is frequently praised for being easy and convenient with some guests noting that there are free on-site spots and an independent parking lot. However, many guests highlight a significant downside: the parking space is often limited, filling up quickly and making it difficult to find a slot, especially when the hotel is fully booked. A few reviews suggest that reserving parking spaces for guests would be beneficial. Despite these challenges, some guests appreciated the presence of a guard at midnight, which added a sense of safety. While the parking can be quite limited, for those who manage to secure a spot, it is generally considered manageable and satisfactory.

Family
C'haya Hotel offers a perfect retreat for families looking for a comfortable and enjoyable stay. The rooms, particularly the family suites, are noted for their spaciousness and comfort, easily accommodating large families. The inclusion of a kitchen and washing machine in some suites adds a layer of convenience for those traveling with children. The hotel's family-friendly atmosphere extends to its amenities with kids thoroughly enjoying the rooftop pool as a refreshing escape. Rooms come with beautiful sea views and are consistently clean, making them suitable for short family vacations. While breakfast could see some improvement, the overall experience at C'haya Hotel is well-geared towards ensuring that families have a cozy and memorable stay.

Rooftop Pool
C'haya Hotel features a rooftop pool that has garnered positive remarks from guests. The pool provides beautiful, sensational views, making it an attractive spot for relaxation. Additionally, the presence of a rooftop bar enhances the experience, especially with its stunning sunset views. However, there have been instances where the rooftop pool was not available. Overall, the rooftop pool and bar are standout features contributing to the hotel's appeal.


Yes, C'haya Hotel has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at C'haya Hotel.

No, C'haya Hotel doesn't allow dogs.

Yes, parking facilities are available at C'haya Hotel.

No, C'haya Hotel doesn't have a gym.

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