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Summary of reviewsHotel Bursztynowy Pałac offers a captivating and serene retreat, enveloped by picturesque surroundings that exude historical charm and modern comfort. It is nestled in an enchanting location on the outskirts of Koszalin, surrounded by landscaped gardens and a tranquil lake, offering guests a fairytale-like atmosphere. The elegant interiors, classic architecture, and manicured gardens contribute to the palace's refined ambiance, making it an appealing choice for nature lovers and couples seeking a romantic escape.
The dining experience at the hotel is notable, with breakfasts frequently praised for their variety and deliciousness. Guests enjoy a selection of hot and cold dishes, with special touches like bubbles enhancing breakfast dining. Although the dinner menu occasionally lacks variety, the chef's refined cuisine and presentation of dishes are well-regarded, contributing to a memorable culinary experience.
Despite some areas needing improvement, such as room renovation and cleanliness, the hotel's spacious accommodations decorated with antique furniture maintain a unique charm. The cleanliness of certain areas is appreciated, though inconsistencies are noted. The staff's friendly demeanor and helpfulness generally leave a positive impression, aligning well with the hotel's tranquil settings.
While Wi-Fi connectivity and certain spa facilities could be improved, the overall spa experience offers rejuvenation through massages and convenient access to wellness amenities. The romantic atmosphere of the hotel is further enhanced by its castle-like architecture and idyllic pond, ideal for couples seeking quality time.
In conclusion, Hotel Bursztynowy Pałac stands out for its remarkable setting and historical allure, balancing its challenges with an emphasis on the tranquility and beauty of its environment, making it a memorable destination for both a charming retreat and delightful gastronomy. Show more
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Dog Friendly Hotel
This hotel is pet-friendly.
4-Star Hotel
This hotel offers a luxurious experience. It is well-regarded for its quality of service and amenities.
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel with Indoor Pool
Room Types
Single RoomThis single room comes with 1 double bed.
Double RoomThis room comes with a large double bed or with two beds.
Princely ApartmentExtra spacious with a balcony and a seating area.
Royal ApartmentExtra spacious with a Jacuzzi.
Superior Single RoomMore spacious with antique furniture.
Superior Double RoomMore spacious with antique furniture.
Economy Single RoomProviding free toiletries, this single room includes a private bathroom with a shower, a hairdryer and slippers. The single room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.
Standard Twin RoomThis room is located in a separate building near the lake.
Small Single RoomProviding free toiletries and bathrobes, this single room includes a private bathroom with a shower and slippers. The single room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.
Smart Business RoomSingle room with breakfast and laundry and ironing service included in the price
Guest Reviews
8.3
Very Good
Location
Hotel Bursztynowy Pałac is nestled in a picturesque setting that captivates visitors with its serene charm and stunning natural beauty. This magnificent palace hotel is surrounded by a beautifully landscaped garden and a large, peaceful lake, offering an ideal retreat for relaxation and tranquility. Its location on the outskirts of Koszalin provides a secluded escape, allowing travelers to immerse themselves in the peaceful historical ambiance of the area.
Guests are consistently impressed by the hotel's elegantly decorated interiors and classic architecture, reminiscent of its 100-year history. The environment is thoughtfully maintained, with manicured gardens that host peacocks adding to the fairy-tale atmosphere. The charming and dreamy views from the apartments further enhance the sense of escapism, making it a perfect haven for nature lovers and those seeking a romantic getaway.
The hotel's surroundings are described as enchanting and picturesque, inviting guests to unwind and appreciate the beauty of a bygone era. Additionally, the welcoming and tranquil vibe is complemented by excellent breakfasts that have left a lasting impression on visitors.
Overall, Hotel Bursztynowy Pałac offers an extraordinary setting for relaxation and embodies a seamless blend of historical charm and modern comfort, making it a top choice for those seeking a memorable experience amidst breathtaking surroundings.
Breakfast
Hotel Bursztynowy Pałac delights its guests with its breakfast offerings, often praised for being plentiful, varied, and delicious. Many guests highlight the wide selection of hot and cold dishes, with some even mentioning special touches like serving bubbles. The breakfast buffet is frequently described as excellent and satisfying, catering to diverse tastes with options like spreads, cold cuts, rolls, eggs, and more. While the coffee sometimes lacks strength, the quality and taste of the breakfast overall are consistently appreciated. Guests also enjoyed the aesthetic pleasure of dining on the terrace in the orangery. Despite some minor criticisms regarding temperature and replenishment in the dining area, the majority of visitors leave satisfied with their morning meals, often complimenting both the breakfast and the overall dining experience at the hotel.
Dinner
The culinary experience at Hotel Bursztynowy Pałac offers a blend of refined cuisine and exquisite dishes, with many guests praising the efforts of the chef to create a truly wonderful and delicious dining experience. The restaurant is recognized as good, with several mentions of amazing dinners and very good food, often presented in a delightful three-course menu in the evening. Both the food and the service are often described as unmatched, contributing to an overall positive dining atmosphere.
The quality of the dishes, such as the pork chop prepared like a Wiener schnitzel, is frequently highlighted, and those who have tried the pasta highly recommend it. Guests also appreciated the beautiful setting, both inside the restaurant and in the surrounding park area, which enhances the dining experience.
Breakfasts are noted for their quality, adding to the hotel's culinary acclaim. However, there are remarks about the limited variety of the dinner menu, often affected by events at the hotel, and some guests were disappointed by the long wait times for dinner, which can sometimes exceed two hours. In addition, a few reviews mention less-than-ideal interactions with the restaurant staff and even isolated cases of food leading to discomfort.
Despite these challenges, most reviews emphasize the delicious cuisine and the remarkable work of the chef, making the hotel a recommended destination for dining, especially for those willing to overlook the service delays.
Rooms
Hotel Bursztynowy Pałac presents a charming blend of elegance and antiquity within its castle-like structure, nestled away from bustling highways, offering guests a cozy and calm atmosphere. The expansive grounds and common areas are lovely, setting a picturesque backdrop that exudes a fairytale-like aura. Rooms within the hotel are spacious and decorated in an old-fashioned style, often featuring antique furniture that adds a distinctive character.
Guests often appreciate the cleanliness of the beds and the warm, inviting nature of the accommodations. However, the hotel rooms are somewhat dated and exhibit a need for improvement and renovation, particularly concerning the bedding, mattresses, and bathrooms. Electrical outlet placements and soundproofing within the rooms are functional concerns. Some rooms are described as dark, with occasional difficulty in operating windows, furthering the need for modernization. Despite certain limitations, the allure of staying in a historical palace remains a draw for many visitors, who embrace the unique ambience and gentle charm of the location.
Beds
Visitors to Hotel Bursztynowy Pałac frequently express dissatisfaction with the state of the beds. A common concern is the extensive squeaking that occurs with movement, disrupting sleep for many guests. The comfort level of the mattresses is another point of contention, with several reviewers indicating that they are outdated and in need of replacement. Size is also an issue, as the beds are often described as too narrow and short, making it difficult for two people to sleep comfortably. Overall, while the mattresses themselves receive some acknowledgment of comfort, the overarching experience is marred by the noise and limited dimensions of the beds, leaving room for significant improvement in this aspect of the accommodations.
Cleanliness
Hotel Bursztynowy Pałac offers a mixed experience when it comes to cleanliness, with a few positive notes overshadowed by numerous areas for improvement. Guests have praised the thoroughness of the cleaning staff and noted that some areas inside and outside the hotel are exceptionally clean, contributing to a cozy atmosphere. However, many reviews highlight significant cleanliness issues throughout the property. Visitors have reported dust, dirty dishes, and an unpleasant odor in the rooms. Bathrooms frequently need renovation and are described as dark, outdated, and small. Some furniture, especially in the grand fireplace room, requires attention to detail. Additionally, issues with hygiene extend to hotel amenities like the pool and sauna. Overall, while there are glimpses of cleanliness and comfort, the hotel seems to struggle with maintaining consistent cleanliness standards across the board.
Staff
Hotel Bursztynowy Pałac boasts a team that is overwhelmingly described as friendly and helpful by its guests. Visitors frequently commend the staff's warmth and willingness to assist, contributing to a welcoming and accommodating experience. Standout mentions include exceptionally friendly service and a top-notch reception team, both of which help in fulfilling the guests' needs efficiently.
However, while the staff generally offers a positive interaction, some reviews suggest areas for improvement. Occasional lapses in attentiveness and organization are noted, and there are mixed experiences with the restaurant staff, sometimes perceived as stiff and slow to respond. Despite these occasional drawbacks, the kindness of the staff, coupled with the hotel's picturesque surroundings, often leaves guests with a favorable impression.
Ultimately, the hotel's personnel contribute positively to its charm, matching the beauty of the location and enhancing the overall guest experience.
Wi-Fi
Hotel Bursztynowy Pałac has received several reviews highlighting its Wi-Fi connectivity, which unfortunately tends to fall short of expectations. Guests have noted that the Wi-Fi is often unreliable, with signals either being weak or completely unavailable, particularly within the rooms. The inconsistent internet connection makes it challenging for visitors who may need to stay connected during their stay, especially those on business trips. While the hotel offers many amenities, a more robust Wi-Fi service would undoubtedly enhance the overall guest experience.
Spa
Hotel Bursztynowy Pałac offers guests a spa experience that is somewhat varied. Visitors have appreciated spa massages that provide rejuvenation and relaxation, aiding in regaining strength and tranquility. The hotel staff's willingness to accommodate guests, such as activating the sauna upon request, adds a personalized touch to the experience. Guests also enjoy the convenience of having access to both the spa and the gym facilities, contributing to a complete wellness experience.
However, several aspects of the spa area appear to require attention. There are mentions of the facility feeling old and in need of modernization, with comments about the small size of the sauna making it less than ideal. Unfortunately, during some stays, the jacuzzi was out of order, which may have been a disappointment for some seeking a full spa experience. While the hotel has a pool and a sauna, the facilities leave room for improvement to meet the expectations of a modern wellness getaway.
Romantic
Nestled in a picturesque location, Hotel Bursztynowy Pałac offers a charming and romantic atmosphere ideal for couples seeking a relaxing getaway. The backdrop of a romantically situated pond and the castle-like architecture add to its allure, making it a perfect spot for a romantic escape. Guests consistently highlight the enchanting park with its serene lake as a romantic haven, inviting leisurely strolls around its tranquil surroundings. The hotel's atmosphere and setting create a unique experience that caters to couples as well as families looking for a serene retreat. While the overall ambiance is perfect for a romantic holiday, there are minor issues that prevent it from being flawless. Nonetheless, the captivating setting and romantic charm of the hotel make it a desirable destination for those seeking quality time with their loved ones.
Yes, Hotel Bursztynowy Pałac has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Hotel Bursztynowy Pałac.
Yes, Hotel Bursztynowy Pałac welcomes dogs.
No, parking facilities aren't available at Hotel Bursztynowy Pałac.