Tobol Hotel
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Summary of reviewsGostinichnyy Kompleks Tobol is celebrated for its prime central location. Guests appreciate the easy access to downtown attractions, shopping centers and transportation stops. This convenient setting combines accessibility with a peaceful, quiet environment, making it a highlight for many visitors.
The hotel offers a satisfactory breakfast experience with many appreciating the inclusion of breakfast in their stay. Guests commend the hearty and varied selection, including eggs, fresh juice and pastries. However, there are calls for more diversity and better quality to meet four-star standards. Dinner, on the other hand, is a standout offering praised for its top-class, delicious food and the convenience of room service. The restaurant provides a pleasant dining experience with quality and variety in its meals.
Room experiences at Gostinichnyy Kompleks Tobol vary. While the cleanliness, spaciousness and comfort of the rooms earn high marks, some guests note issues such as a lack of natural light, inadequate lighting and outdated furnishings. Positive feedback highlights large, comfortable beds and additional amenities like free parking. Despite the drawbacks, the general consensus is that the rooms are clean and inviting, though they could benefit from updates and better maintenance.
The hotel's spa and pool facilities receive widespread acclaim, contributing significantly to positive guest experiences. The inclusion of these amenities in the room rate is particularly appreciated. Guests enjoy the pool, sauna and hammam, all of which offer excellent opportunities for relaxation. The availability of Thai massage services further adds to the spa's appeal.
For families, the hotel is highly regarded. Spacious family rooms, a children's play area and a well-loved pool make it an excellent choice for those traveling with kids. The family-friendly environment and amenities ensure a pleasant stay for families.
The staff at Gostinichnyy Kompleks Tobol are frequently praised for their friendliness and responsiveness. Guests appreciate the courteous and helpful nature of the reception team, particularly highlighting efficient service and willingness to accommodate requests. Overall, the staff contribute significantly to a positive guest experience.
Wi-Fi at the hotel is mostly reliable and fast with a few minor complaints about connection issues.
Overall cleanliness is another mixed category. While many guests find the hotel clean and well-maintained with regular housekeeping, some mention areas for improvement, such as occasional smells and issues with room conditions.
Lastly, the romantic ambiance of the hotel receives praise, making it a recommended choice for couples seeking a special getaway. Decorated rooms and romantic views create a memorable atmosphere perfect for romantic evenings. However, despite its many strengths, guest reviews suggest that the hotel may fall short of the typical four-star rating with some services and amenities not fully meeting four-star expectations.
Categories
The hotel offers a satisfactory breakfast experience with many appreciating the inclusion of breakfast in their stay. Guests commend the hearty and varied selection, including eggs, fresh juice and pastries. However, there are calls for more diversity and better quality to meet four-star standards. Dinner, on the other hand, is a standout offering praised for its top-class, delicious food and the convenience of room service. The restaurant provides a pleasant dining experience with quality and variety in its meals.
Room experiences at Gostinichnyy Kompleks Tobol vary. While the cleanliness, spaciousness and comfort of the rooms earn high marks, some guests note issues such as a lack of natural light, inadequate lighting and outdated furnishings. Positive feedback highlights large, comfortable beds and additional amenities like free parking. Despite the drawbacks, the general consensus is that the rooms are clean and inviting, though they could benefit from updates and better maintenance.
The hotel's spa and pool facilities receive widespread acclaim, contributing significantly to positive guest experiences. The inclusion of these amenities in the room rate is particularly appreciated. Guests enjoy the pool, sauna and hammam, all of which offer excellent opportunities for relaxation. The availability of Thai massage services further adds to the spa's appeal.
For families, the hotel is highly regarded. Spacious family rooms, a children's play area and a well-loved pool make it an excellent choice for those traveling with kids. The family-friendly environment and amenities ensure a pleasant stay for families.
The staff at Gostinichnyy Kompleks Tobol are frequently praised for their friendliness and responsiveness. Guests appreciate the courteous and helpful nature of the reception team, particularly highlighting efficient service and willingness to accommodate requests. Overall, the staff contribute significantly to a positive guest experience.
Wi-Fi at the hotel is mostly reliable and fast with a few minor complaints about connection issues.
Overall cleanliness is another mixed category. While many guests find the hotel clean and well-maintained with regular housekeeping, some mention areas for improvement, such as occasional smells and issues with room conditions.
Lastly, the romantic ambiance of the hotel receives praise, making it a recommended choice for couples seeking a special getaway. Decorated rooms and romantic views create a memorable atmosphere perfect for romantic evenings. However, despite its many strengths, guest reviews suggest that the hotel may fall short of the typical four-star rating with some services and amenities not fully meeting four-star expectations.
Family Friendly Hotel
Tobol Hotel features a fitness center, shared lounge, restaurant, and bar. It offers family rooms, a children's play area, and a pool, making it an excellent choice for families traveling with kids. The hotel provides a 24-hour front desk, airport transfers, room service, and free WiFi.
Business Hotel
Tobol Hotel features a shared lounge, restaurant, and bar. It also offers meeting/banquet facilities and a Xerox/fax in the business center, which are suitable for business needs. The hotel also has free Wi-Fi.
Cheap Hotel
This hotel is a well-rated option. It provides essential amenities at an affordable price.
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Gostinichnyy Kompleks Tobol enjoys a highly favorable location, often highlighted as a strong point by its guests. Situated right in the city center, the hotel provides easy access to downtown attractions, large shopping centers and transportation stops. The central location is praised for its convenience, placing guests within walking distance to a host of amenities while maintaining a peaceful and quiet atmosphere away from the main street. Cleanliness, spacious rooms and additional amenities such as free toiletries and slippers further enhance the guest experience, but the location is consistently noted as the hotel's standout feature.
The breakfasts at Gostinichnyy Kompleks Tobol receive mixed reviews from guests. Many visitors appreciate the inclusion of breakfast in their stay and regard it as a plus, highlighting it as good, hearty and capable of catering to various dietary needs with a decent selection of dishes including eggs, greens, vegetables and beverages like tea and coffee. Positive remarks also mention a nice buffet breakfast, daily refreshed water and delicious offerings such as fresh juice and pastries.
However, numerous reviews point out that breakfast could be more diverse and up to the standard expected of a 4-star hotel. Some guests find the breakfast to be modest or meager with specific complaints about cold food, a limited and monotonous menu and the absence of items like instant coffee and a coffee machine. A few reviews even describe the breakfast as terrible or simply awful, criticizing the quality and temperature of items such as scrambled eggs and porridge.
Overall, while the hotel offers a pleasant addition of a swimming pool and sauna and breakfast receives praise for its inclusion and variety of options, guests believe there is room for improvement in variety, quality and consistency to better meet expectations.
The guests of Gostinichnyy Kompleks Tobol have generally commended the dinner at the hotel, describing the food as top-class and delicious. Diners can also enjoy the convenience of room service for their meals. The restaurant consistently provides quality and variety, contributing to enjoyable dining experiences. Despite some criticisms about the room quality and finishes, the dinner service has been a highlight with guests appreciating the excellent meals and the commendable efforts of the chefs and waiters. The hotel's café and restaurant also offer a pleasant environment for evening relaxation and dining.
Gostinichnyy Kompleks Tobol offers a range of experiences when it comes to their room accommodations. Guests frequently praise the cleanliness and comfort of the rooms with many highlighting the spaciousness and warmth. Large rooms with comfortable beds are a common positive remark, creating a generally inviting environment for rest and relaxation. The hotel also provides free parking, adding convenience for travelers with vehicles.
However, there are several critical aspects that need attention. Many guests have found the rooms to be small and lacking natural light and fresh air. This is exacerbated by inadequate room lighting and occasional unpleasant smells, such as cheap aerosol or sewage. The age and condition of the furniture are also issues with reports of old furnishings, rust in the shower and walls in poor condition. Noise is a frequent concern with some rooms described as having walls like paper and others as facing noisy areas.
The absence of amenities like a refrigerator and a desk in the rooms has been noted as inconvenient. Moreover, the rooms were often described as resembling hostel accommodations rather than meeting a 4-star hotel standard. This, combined with the lack of an elevator and other minor discomforts, suggests that while Gostinichnyy Kompleks Tobol has strengths in cleanliness and spaciousness, several areas require significant improvements to meet guest expectations fully.
Gostinichnyy Kompleks Tobol generally receives positive feedback regarding its beds. Guests often describe the beds as comfortable and large with some mentioning the rooms are clean. The positive phrases emphasize the comfort and size of the beds, contributing to a good night's sleep. However, there are consistent mentions of old and worn-out bed linens and accessories and some guests have encountered uncomfortable pillows. There's also a concerning mention of blood stains on the bedding, which highlights a need for improved cleanliness and maintenance. Overall, while the comfort of the beds is appreciated, attention to linen quality and cleanliness is necessary.
Gostinichnyy Kompleks Tobol receives mixed reviews regarding its cleanliness. Many guests appreciate the clean and comfortable accommodations, noting that the rooms are spacious, cozy and kept tidy with daily cleaning and regular towel changes. Bedding is changed every three days, which adds to the overall sense of cleanliness in the rooms. Positive feedback highlights the peaceful and warm environment of the hotel rooms.
However, several reviews point out areas that need improvement. Some guests have encountered issues with the quality of cleaning and a few have described their rooms as being in poor condition with dirty walls, noisy surroundings and a persistent smell from the bathroom. Additionally, there's mention of rusty water from the tap and the rooms resembling hostel accommodations.
While the hotel excels in providing daily maintenance and a warm, cozy atmosphere, it could benefit from addressing specific cleaning and maintenance issues to enhance the overall guest experience.
The staff at Gostinichnyy Kompleks Tobol is frequently praised for their friendliness and responsiveness. Guests often highlight the courteous and polite nature of the reception team with special mentions going to Victoria for her exceptional service. The receptionists are noted for being efficient and accommodating, often going above and beyond to ensure a pleasurable stay.
Many reviews commend the staff for their quick responses to requests and their ability to handle room changes efficiently. The overall experience with the staff is marked by a noticeable customer-oriented approach with numerous guests appreciating instant feedback and assistance.
Despite some isolated mentions of unfriendly or rude interactions, the majority of the feedback emphasizes positive interactions with a helpful and attentive team. The reception area, where many of these favorable interactions occur, also receives positive comments for its ambiance. Overall, the staff plays a significant role in enhancing the guest experience at the hotel.
Many guests of Gostinichnyy Kompleks Tobol have complimented the hotel's Wi-Fi, describing it as good and very fast. Several reviewers reported no issues with the connection. However, it is worth noting that a few mentioned that the internet can be weak or the connection can be bad at times. Overall, most guests seemed satisfied with their Wi-Fi experience at the hotel.
Gostinichnyy Kompleks Tobol features a spa center that receives widespread acclaim from its guests. Most reviewers highlight the fact that access to the spa, pool and wellness facilities is included in the price of their stay, making it an excellent value. The spa itself is consistently described as nice and excellent, creating a pleasant environment for relaxation. Guests appreciate specific amenities such as the hammam, sauna and the pool, which elevate the overall experience. Many visitors mentioned that they were happy with their visit to the spa and expressed interest in returning. The availability of Thai massage services also adds to the allure of the spa. Overall, the spa at Gostinichnyy Kompleks Tobol is well-regarded and a significant contributor to the positive experiences of hotel guests.
Gostinichnyy Kompleks Tobol offers a remarkable pool experience that guests have consistently praised. The pool is complimentary with the stay, providing an excellent opportunity for a swim included in the room rate. Available until 10 pm, the pool, along with the sauna and hammam, adds great value and enjoyment to the overall stay. Visitors have noted the pool as being nice and excellent, further emphasizing its quality and appeal.
Gostinichnyy Kompleks Tobol stands out as an excellent destination for families with children. Guests frequently highlight the hotel's spacious family rooms, emphasizing their suitability for accommodating families comfortably. The facility features a nice children's play area and a pleasant pool, both of which are repeatedly mentioned as sources of joy for the kids.
The hotel's family kitchen, offering cooked meals, ensures that even the youngest guests are satisfied. Many reviews underscore how good the hotel is for family trips with the combination of large family rooms and child-friendly amenities contributing to a positive experience. Overall, the hotel's environment and services are well-suited for families looking for a welcoming and enjoyable stay.
Gostinichnyy Kompleks Tobol has received mixed reviews, particularly regarding its four-star rating. Many guests have consistently noted that the hotel does not meet the standards expected of a four-star establishment. Issues highlighted include the quality of the rooms and facilities, which appear to fall short of what is anticipated from a hotel with such a ranking. Breakfast offerings have also drawn criticism for being limited and unsatisfactory. Overall, there seems to be a consensus that despite its claimed rating, the hotel fails to provide the level of service and amenities one would expect from a four-star venue with several guests suggesting it deserves no more than three stars.
Gostinichnyy Kompleks Tobol is praised for its romantic atmosphere, making it an excellent choice for couples. Guests highlight the nicely decorated rooms and the romantic views they offer. Comments consistently describe the environment as perfectly romantic, ideal for those seeking a special place for dates or to spend romantic evenings. The hotel successfully provides a pleasant and intimate ambiance, creating a memorable experience for couples looking to enjoy quality time together.
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Location
Breakfast
However, numerous reviews point out that breakfast could be more diverse and up to the standard expected of a 4-star hotel. Some guests find the breakfast to be modest or meager with specific complaints about cold food, a limited and monotonous menu and the absence of items like instant coffee and a coffee machine. A few reviews even describe the breakfast as terrible or simply awful, criticizing the quality and temperature of items such as scrambled eggs and porridge.
Overall, while the hotel offers a pleasant addition of a swimming pool and sauna and breakfast receives praise for its inclusion and variety of options, guests believe there is room for improvement in variety, quality and consistency to better meet expectations.
Dinner
Rooms
However, there are several critical aspects that need attention. Many guests have found the rooms to be small and lacking natural light and fresh air. This is exacerbated by inadequate room lighting and occasional unpleasant smells, such as cheap aerosol or sewage. The age and condition of the furniture are also issues with reports of old furnishings, rust in the shower and walls in poor condition. Noise is a frequent concern with some rooms described as having walls like paper and others as facing noisy areas.
The absence of amenities like a refrigerator and a desk in the rooms has been noted as inconvenient. Moreover, the rooms were often described as resembling hostel accommodations rather than meeting a 4-star hotel standard. This, combined with the lack of an elevator and other minor discomforts, suggests that while Gostinichnyy Kompleks Tobol has strengths in cleanliness and spaciousness, several areas require significant improvements to meet guest expectations fully.
Beds
Cleanliness
However, several reviews point out areas that need improvement. Some guests have encountered issues with the quality of cleaning and a few have described their rooms as being in poor condition with dirty walls, noisy surroundings and a persistent smell from the bathroom. Additionally, there's mention of rusty water from the tap and the rooms resembling hostel accommodations.
While the hotel excels in providing daily maintenance and a warm, cozy atmosphere, it could benefit from addressing specific cleaning and maintenance issues to enhance the overall guest experience.
Staff
Many reviews commend the staff for their quick responses to requests and their ability to handle room changes efficiently. The overall experience with the staff is marked by a noticeable customer-oriented approach with numerous guests appreciating instant feedback and assistance.
Despite some isolated mentions of unfriendly or rude interactions, the majority of the feedback emphasizes positive interactions with a helpful and attentive team. The reception area, where many of these favorable interactions occur, also receives positive comments for its ambiance. Overall, the staff plays a significant role in enhancing the guest experience at the hotel.
Wi-Fi
Spa
Pool
Family
The hotel's family kitchen, offering cooked meals, ensures that even the youngest guests are satisfied. Many reviews underscore how good the hotel is for family trips with the combination of large family rooms and child-friendly amenities contributing to a positive experience. Overall, the hotel's environment and services are well-suited for families looking for a welcoming and enjoyable stay.
4 Star
Romantic
No, Tobol Hotel doesn't have any pool.
No, a spa isn't available at Tobol Hotel.
No, Tobol Hotel doesn't allow dogs.
No, parking facilities aren't available at Tobol Hotel.
Yes, Tobol Hotel has a gym.
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