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Summary of reviewsHotel Michael's Palace in Košice receives consistent praise for its excellent location, superior cleanliness, spacious rooms and friendly staff. Perfectly situated in the heart of the city, guests enjoy easy access to restaurants, cafes, shops and historical landmarks with the old town just a short walk away. Despite its central location, the hotel maintains a tranquil and pleasant environment, making it an ideal base for exploring Košice.
The hotel’s breakfast is often described as delicious, fresh and varied, featuring a wide selection of items including extraordinary croissants and original pancake recipes. Guests appreciate the option to have breakfast delivered to their rooms and commend the high quality and taste of the food despite some minor critiques regarding the variety and pricing.
Rooms at Hotel Michael's Palace are frequently highlighted for their spaciousness, cleanliness and modern interior design. High ceilings, large bathrooms and comprehensive amenities such as tea and coffee making facilities add to the comfort and convenience of the stay. Although there are occasional mentions of missing toiletries and room temperature issues, the overall consensus remains overwhelmingly positive.
Cleanliness is a standout feature with reviewers commending the diligent housekeeping staff and the spotless condition of both rooms and common areas. The hotel maintains its high standard of cleanliness throughout, contributing to a comfortable and pleasant stay.
The staff at Hotel Michael's Palace are often praised for their friendliness, helpfulness and attentive service, creating a welcoming atmosphere and ensuring guests feel cared for during their stay. Minor issues with the reception desk being unattended are noted but are seen as exceptions rather than the norm.
Parking receives mixed reviews with positive remarks about the availability of free and secure options, though challenges with availability and clear signage are occasionally mentioned. Yet, the spacious and secure nature of the parking options is appreciated.
Beds at the hotel are noted for their comfort with high-quality bedding and clean sheets contributing to a restful sleep. Rooms are well-maintained and equipped with amenities like coffee makers, further enhancing the guest experience.
Accessibility at Hotel Michael's Palace is generally well-regarded, particularly for wheelchair users, although a few areas are noted as less accessible. The hotel's efforts to provide a seamless experience for guests with disabilities are recognized and appreciated.
Overall, Hotel Michael's Palace is recognized for offering a luxurious experience with exceptionally well-equipped and spacious rooms, high standards of cleanliness and an exquisitely comfortable environment. Its prime location, wonderful breakfast and excellent staff service make it a top choice for visitors to Košice. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Offers comfortable accommodation in a historic building. Provides a unique experience with its palace setting.
Business Hotel
The hotel offers elegant and versatile spaces for corporate training sessions and conferences. It provides state-of-the-art facilities with audiovisual technology and high-speed internet.
Accessible Hotel
This hotel offers specific accessibility features including wheelchair access, rooms and facilities for disabled guests, accessible toilets and bathrooms, single rooms with disability access and walk-in showers, entire units accessible by lift, toilets with grab rails, higher level toilets, and emergency cords in bathrooms. Accessible parking is also available.
Small Hotel
This hotel offers a unique and intimate setting. Its architecture and design contribute to a charming and cozy environment.
4-Star Hotel
Provides a historic setting with a touch of elegance. Its unique character and central location offer a memorable stay.
Room Types
Superior Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Deluxe Double Room with BathFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as a quiet street view. The unit has 1 bed.
Single Room - Disability AccessThe single room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Standard Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, parquet floors as well as a quiet street view.
Luxury Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Standard Double or Twin RoomThis air-conditioned twin/double room includes a flat-screen TV with satellite channels and a private bathroom.
Guest Reviews
Location
Hotel Michael's Palace boasts a prime location in the heart of Košice, making it a highly convenient choice for visitors. The hotel is strategically situated just a few steps away from the vibrant city center, allowing guests to access restaurants, cafes, shops and historical landmarks with ease. Its proximity to the old town is particularly favored with many reviews highlighting the short 5-15 minute walk to this charming part of the city. Guests can also enjoy the convenience of nearby tram stops and free, guarded parking.
The environment around the hotel is described as well-maintained and pleasant with clean and spacious rooms available for a comfortable stay. Despite its central location on a relatively busy street, the accommodation remains an excellent value for money due to its superb accessibility to key city attractions. Overall, the hotel's prime placement makes it an ideal base for exploring Košice with all the major points of interest within easy walking distance.
Breakfast
Hotel Michael's Palace offers a breakfast experience that generally receives high praise from guests. Visitors frequently describe the breakfast as delicious, fresh and varied, featuring a wide selection of items such as scrambled eggs, deli meats, cheeses and extraordinary croissants. Many appreciate the buffet's rich assortment and high quality, highlighting the option to have breakfast delivered to the room for a small additional fee.
The breakfast receives commendations for its taste and diversity, often being labeled as excellent or exceptional. Some guests note the great chef and original pancake recipes, which contribute positively to their dining experience. The breakfast location, conveniently close to museums, adds an appealing touch for many travelers.
However, there are mentions of areas that could be improved. Some reviewers found the breakfast to be rather average, modest for a four-star hotel or lacking in variety. Specific criticisms include the absence of fruit with pancakes and a breakfast selection that some felt did not meet its price if not included in their stay. Despite these occasional drawbacks, the overall consensus leans towards a satisfying and enjoyable meal to start the day at Hotel Michael's Palace.
Rooms
Hotel Michael's Palace in Kosice has garnered strong positive feedback for its rooms, highlighting the spaciousness and cleanliness as standout features. Guests commonly noted the large and modernly furnished bedrooms, describing them as both beautifully decorated and tastefully arranged. Many reviews emphasized the rooms' impressive size with some noting that their rooms were the biggest they had ever stayed in. High ceilings and large bathrooms, often equipped with dual sinks, were also frequently mentioned, enhancing the sense of space and comfort.
The rooms come well-equipped, including amenities such as tea and coffee making facilities, minibars and kettles, making for a comfortable and convenient stay. The furnishings were described as solid and luxurious and the modern interior design exceeded expectations, often being nicer than in the promotional pictures.
However, there were a few minor inconveniences noted, such as the absence of air conditioning and occasional issues with room temperature. Some guests also mentioned a lack of cosmetics and basic toiletries, like shampoo, as well as missing curtains in some rooms. Additionally, housekeeping could sometimes be inconsistent with a few reports of missed cleanings or incomplete amenities.
Overall, Hotel Michael's Palace offers extremely spacious, clean and beautifully decorated rooms that provide substantial comfort and luxury, making it one of the best accommodation choices in Kosice despite a few minor issues.
Beds
Visitors to Hotel Michael’s Palace consistently praise the beds for being comfortable and inviting. Guests frequently highlight the high-quality bedding and clean sheets, adding to the overall experience. Comments often describe the beds as large, making them suitable for couples or those who enjoy extra space. The mattresses, while sometimes considered a bit soft by a few, are generally seen as supportive and conducive to a good night’s sleep. The rooms are noted for their cleanliness, contributing to the comfort. The availability of amenities like coffee makers also adds to the guest experience. Overall, visitors report a restful and pleasant stay courtesy of the hotel's well-maintained beds.
Cleanliness
Hotel Michael's Palace garners high praise for its impeccable cleanliness, setting a standard for other accommodations. Reviewers consistently note that rooms are perfectly clean with many emphasizing the tastefully furnished interiors that contribute to a pleasant and comfortable stay. The cleanliness extends beyond the rooms, covering spacious bathrooms and common areas, all well-maintained and spotless. Guests appreciate the tranquility and tidiness, often highlighting the clean and comfortable facilities as significant positive aspects of their experience.
The hotel's housekeeping staff receives commendations for their diligent work, ensuring that all spaces remain pristine and inviting. Even the larger rooms and expansive shower cubicles are kept in immaculate condition, reinforcing the overall impression of a meticulously clean establishment.
While there are a few isolated instances of cleaning issues, these are notably outliers in an otherwise overwhelmingly positive consensus. In addition to the superior cleanliness, guests also enjoy thoughtful room renovations and the general ambiance, paired with convenient parking and excellent breakfasts, rounding out a highly favorable view of Hotel Michael's Palace.
Staff
Hotel Michael's Palace has garnered high praise for its excellent staff. The standout qualities highlighted by guests revolve around their friendliness, helpfulness and attentiveness. The staff's behavior is consistently described as pleasant and their willingness to assist leaves a positive impression on visitors. Many guests noted feeling especially welcomed by the team's hospitable nature, including receiving a warm cup of coffee upon arrival.
Service at the hotel is frequently praised as outstanding with the staff showing great enthusiasm and going above and beyond to ensure guests’ comfort. There are multiple mentions of the reception staff being friendly and kind, further contributing to a welcoming atmosphere upon check-in. The attentiveness and accommodating nature of the team, even during off-hours, have been appreciated by many.
While the majority of reviews are overwhelmingly positive, a few noted instances of the reception desk being unattended or calls going unanswered. However, these incidents seem to be exceptions rather than the norm.
Overall, the staff at Hotel Michael's Palace receive high marks for their exceptional service with a remarkable ability to make guests feel welcomed and cared for throughout their stay.
Parking
Hotel Michael's Palace offers various parking options with many guests appreciating the availability of free and secure parking, including free private outdoor parking. While the hotel provides parking spaces both on the premises and across the street in a shared lot, there are challenges with parking availability and ease, as guests sometimes need to find parking on nearby streets and may have to pay for it. Private parking is included for some, but not all guests with some reviews noting a lack of clear signage and limited spaces. Despite occasional difficulties, the spacious and secure nature of the available parking options has been positively highlighted by guests.
Accessible
Hotel Michael's Palace has garnered commendable reviews for its accessibility features, particularly for guests with disabilities. The property is noted for its perfect accessibility, ensuring that wheelchair users are well-accommodated across various areas including condominiums and important common spaces. Guests have consistently mentioned the hotel's seamless wheelchair user experience, highlighting fully accessible and wheelchair-friendly locations. The hotel leverages contactless technology, facilitated through an app, enhancing both accessibility and convenience. Additionally, the hotel ensures easy access from the street and the entrance is specifically designed to be accessibility-oriented.
However, some reviews have pointed out minor drawbacks. Notably, there were mentions of poor handicap accessibility in certain areas and a lack of assistance for those in need. Moreover, while the hotel features wheelchair-accessible rooms, it's noted that the general setup might not fully cater to wheelchair users in all aspects of the hotel. Despite these few concerns, the overall impression remains positive with a strong emphasis on providing an accessibility-oriented experience.
Luxury
Hotel Michael's Palace offers an undeniably luxurious experience, frequently highlighted for its exceptionally well-equipped rooms and bathrooms. The palatial rooms and overall accommodation exude comfort and luxury, making the hotel feel more like a 5-star establishment than its official rating would suggest. Guests often note the clean and luxurious nature of the entire hotel, from the house to the quality facilities, which surpass expectations. The luxury air conditioning further adds to the comfort, enhancing the overall quality of the stay. This hotel stands out as an actual luxury destination, providing a true sense of luxury throughout.
No, Hotel Michael's Palace doesn't have any pool.
No, a spa isn't available at Hotel Michael's Palace.
No, Hotel Michael's Palace doesn't allow dogs.
No, parking facilities aren't available at Hotel Michael's Palace.